522 Attrition Control Jobs - Page 8

As an Area Head-Mortgages in the Retail Banking division of Rural Banking, your primary responsibility is to grow and nurture the Mortgage Book. You will ensure portfolio health, focus on New Products, Segments & Channels, and champion serving the underserved. Your key responsibilities will include: - Effectively managing the team of cluster heads to drive business growth and maintain collections above 99.8% across all products. - Growing the business in both Home Loan (HL) & Loan Against Property (LAP) products with equal focus on yield. - Identifying and uplifting products and branches that are underperforming. - Creating and executing business plans on the ground as per organizational exp...

Position Title: Team Manager Banking/BFSI Contact Centre Location: Turbhe, Navi Mumbai Role Overview: We are hiring a Team Manager to lead operations in a Banking/BFSI contact center. The role involves managing a large team, ensuring service quality, driving performance, and handling escalations to deliver superior customer experience. Key Responsibilities: Lead and manage a team to achieve KPIs (AHT, FCR, CSAT). Monitor interactions to ensure compliance and service quality. Provide feedback, coaching, and drive training initiatives. Handle escalations and resolve customer issues effectively. Prepare performance reports and support process improvements. Requirements: Minimum 1.5+ years of As...

Job Title: Delivery Manager IT Recruitment Location: Hyderabad Experience: 8+ Years Industry: Recruitment / Staffing (IT Focus) About the Role We are seeking an experienced Delivery Manager – IT Recruitment to lead and manage our recruitment delivery function. The role involves overseeing end-to-end recruitment operations, managing client requirements, driving team performance, and ensuring timely and quality delivery of IT talent across diverse technologies. Key Responsibilities Lead the IT recruitment delivery team , ensuring closure of positions within timelines. Partner with clients to understand requirements, workforce planning, and hiring needs. Allocate, monitor, and drive recruiter p...

Hiring for Team Lead profile for BPO industry

Role & responsibilities PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team perfo...

Role & responsibilities 1. Talent Strategy & Planning 2. Talent Acquisition Support 3. Performance Management 4. Succession Planning 5. Learning & Development 6. Employee Engagement & Retention 7. Diversity, Equity, and Inclusion (DEI) 8. HR Analytics & Reporting 9. Compliance & Governance 10. Stakeholder Collaboration Required Skills & Qualifications : Bachelors degree in HR, Business Administration, Psychology, or related field; Master’s preferred. 5–10 years of experience in Talent Management or broader HR roles (preferably in banking/financial services). Strong understanding of performance management, succession planning, and leadership development. Proficiency in HRIS and talent managem...

Responsibilities: * Manage team performance through coaching & KPI tracking * Lead by example, driving shrinkage & attrition reduction * Ensure AHT compliance, rostering accuracy Interview time: 7:30 pm - 9:00 pm Location: Sanpada, Navi Mumbai Health insurance Sales incentives Performance bonus

Aakash Education Services Ltd is looking for an experienced and dynamic Inside Sales Team Leader to lead a team of inside sales representatives. The TL will be responsible for driving sales performance, coaching the team, implementing strategies, and ensuring targets are achieved. Interested may share CV at vipulgupta@aesl.in / 7236980015 (WhatsApp), in the below format:- 1) Current Location 2)Current CTC 3) Total Experience 4) Current Notice Period Requirement: 1. Good communication skills. (Fluency in English/Hindi both is must) 2. Highly organized and mature with respect to human relationships, and can get the job done. 3. Candidate should be comfortable with target-based job. 4. Lead and...

Role Responsibilities: Lead and motivate a team of 20 call center operators. Drive collection efficiency by improving RPC%, PTP%, and kept rates. Conduct regular coaching, performance reviews, and shift meetings. Manage roster, shrinkage, and performance improvement plans. Job Requirements: 46 years of experience in tele-collections or customer service operations. Strong analytical and reporting skills with proficiency in call metrics. Experience in attrition control and call center team supervision. Knowledge of dialer systems and contact center operations preferred. 4o

Shift: Night Shift Job description Team Lead is a supervisor who will be assigned a team of associates to coach and lead towards achieving client goals. Plan Schedule SLAs (Service Level Agreements) timely and efficient execution Study and understand data and make data driven decisions to drive performance Maintain and discuss Plans of Action with agents to ensure smooth functioning and meet target Goals Set goals and targets, discuss with team and mobilize resources with a POA (Plan of Action) towards outperformance Conduct complete breakdown analysis on process failures, re-engineer work strategy, functions for better results Set Long term and Short term goals, work out required staffing, ...

Note : This is an off-roll role. We are seeking a highly motivated and experienced individual to manage blue-collar manpower across multiple locations. The role involves overseeing the life cycle of manpower, ensuring smooth operations related to attendance, attrition, and absenteeism management, while enhancing employee engagement and handling grievances. The successful candidate will be responsible for managing payroll queries, incentive calculations, and data reporting to stakeholders. Manage and oversee blue-collar manpower operations, with a focus on large-scale workforce management. Handle attrition, attendance, and absenteeism issues, ensuring compliance with company policies. Lead em...

Team Leader For E- Commerce Customer Service with Experience in RISK & Fraud Prevention: 4+ Years Of Exp with Minimum 1 Year of Experience As A Team Leader In Inbound Voice Process, Where Managed Inbound Customer, RISK & Fraud in E- Commerce Process Required Candidate profile Key Skills: .Managed Teams AHT, Attrition, Shrinkage, SAL .Must have Managed Fraud & RISK Have managed Team Of Inbound Voice Customer Service With RISK & Fraud Prevention in E- Commerce Process

Job description: Should have minimum 5+ years of experience in BPO. Inbound Voice experience is mandate. Should have been designated as a Team Lead for at least 2 years on papers. Should be able to calculate Attrition, Shrinkage, AHT. Candidate should have good communication Should be aware of NPS, Repeat & Churn. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Mumbai Based Candidates. Interested can share resume on - Bhawnas1@hexaware.com // 6260351725 Regards Bhawna

Role & responsibilities Responsibilities: Team Management & Coaching: Supervise, motivate, and guide a team of associates to achieve daily targets and KPIs. Provide regular coaching and performance feedback to improve agent skills and productivity. Conduct training sessions for new hires and ongoing development for existing team members. Performance & Quality: Monitor and evaluate team performance against key metrics like Customer Satisfaction (CSAT), Net Promoter Score (NPS), Service Level Agreements (SLAs), and Average Handling Time (AHT). Conduct quality assurance checks and audits to ensure adherence to company policies and client standards. Address performance issues, implement action p...

Role & responsibilities Key Responsibilities: Sales & Customer Service Drive store sales to meet or exceed targets. Deliver excellent customer service and resolve customer issues effectively. Implement in-store marketing strategies and promotional events. Staff Management Recruit, train, and supervise store staff. Schedule staff shifts to ensure adequate coverage. Conduct regular performance reviews and provide coaching. Operations & Inventory Oversee daily operations including opening/closing procedures Monitor stock levels and manage inventory ordering, receiving, and loss prevention Ensure compliance with health and safety standards. Financial Management Manage store budgets and control e...

Aakash Education Services Ltd looking for an experienced and dynamic Inside Sales Team Leader to lead a team of inside sales representatives. The TL will be responsible for driving sales performance, coaching the team, implementing strategies, and ensuring targets are achieved. Interested may share CV at vipulgupta@aesl.in / 7236980015 (whatsaap), in the below format:- 1) Current Location 2)Current CTC 3) Total Experience 4) Current Notice Period Requirement: 1. Good communication skills. (Fluency in English/Hindi both is must) 2. Highly organized and mature with respect to human relationships, and can get the job done. 3. Candidate should be comfortable with target-based job. 4. Lead and ma...

Hiring for HRBP in Noida for an International KPO Location: Noida Salary: Up to 12 LPA Shift: Rotational with 2 Days off Cab: One side drop Interested candidates can call at 7903496417 / 9205503253 or mail at sumit@shadowplacements.com Required Candidate profile Min 5 Years of experience in HRBP role in a healthcare sector (mandatory) Knowledge of Shrinkage, Attrition Open to work rotational shifts PG Mass Communication / Mass Media / Public Relations / HR

we are hiring for sales team leader !!!!!!! ( motar insurance ) exp required in sales domain only we are offering salary 35k ( inhand salary ) location noida sector 16 Phone Number :- 7982601044 HR Bhumika

Aakash Education Services Ltd looking for an experienced and dynamic Inside Sales Team Leader to lead a team of inside sales representatives. The TL will be responsible for driving sales performance, coaching the team, implementing strategies, and ensuring targets are achieved. Interested may share CV at chandarani@aesl.in / 9311723086 (whatsaap), in the below format 1) Current Location 2)Current CTC 3) Total Experience 4) Current Notice Period Requirement: 1. Good communication skills. (Fluency in English/Hindi both is must) 2. Highly organized and mature with respect to human relationships and can get the job done. 3. Candidate should be comfortable for target-based job. 4. Lead and manage...

At Truemeds, our mission is to make healthcare affordable and accessible to all. No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses and improve healthcare outcomes by democratising medicine purchases in India. We aim to become the go-to e-pharmacy for the Smart consumer to go for best-value medicines. If you are looking for exponential growth, read further. Short Job Description: We are looking for a motivated and experienced Team Lead to oversee and manage a team of over 60 call center executives. The ideal ...

Job Title: Assistant Manager Insurance Process Bangalore 7+ Years Location: Bangalore (No relocation candidates) Summary: As an Assistant Manager – Insurance Process, you will be responsible for leading and managing a high-performing insurance/BFSI operations team. This role requires strong leadership, proven international operations exposure, and expertise in delivering process excellence. You will oversee team performance, manage transitions, and ensure smooth onboarding of services while driving operational efficiency in a dynamic work environment. Your Future Employer: Join a global leader in insurance, risk management, and consulting, where integrity and innovation drive every solution....

About ZEISS Group: ZEISS is an internationally leading technology enterprise operating in the fields o f o ptics a nd optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets. Currently, we are seeking an HRBP Sales Professional from a Tier 1/Tier 2 B-School (Batch 2018/2019/2020) who is passionate about driving HR initiatives that support overall organizational growth. The ideal candidate should have a strong background in front-ending HRBP related initiatives. If you are self-driven and ready to contribut...

People / Management To take responsibility for the day-to-day supervision of any direct reports. To delegate tasks as and when appropriate to team members to ensure the effective and efficient running of the department. To develop staff through coaching, advice, and motivational techniques to help the Call Centre and Guest Services teams to maximize customer experience from inbound calls. To hold regular one-to-one meetings and performance reviews with Support Advisors. To quickly identify and address any staffing issues with or between Team Members when appropriate, or on Page 2 refer any such circumstances to the appropriate department or manager for resolution. To performance manage all t...

Hiring for HRBP in Noida for an International KPO Location: Noida Salary: Up to 12 LPA Shift: Rotational with 2 Days off Cab: One side drop Interested candidates can call at 9205503253 / 9953262467 or mail at sumit@shadowplacements.com Required Candidate profile Min 5 Years of experience in HRBP role in a healthcare sector (mandatory) Knowledge of Shrinkage, Attrition Open to work rotational shifts PG Mass Communication / Mass Media / Public Relations / HR

Key Responsibilities: Store Operations: Oversee day-to-day functioning of the store/warehouse. Ensure timely receiving, storage, picking, packing, and dispatch of goods. Maintain hygiene, safety, and security standards in the store. Inventory Management: Monitor stock levels and conduct regular cycle counts. Minimize stock variances, shrinkages, and damages. Coordinate with procurement and supply chain for replenishment. Team Management: Supervise store staff including pickers, packers, loaders, and delivery associates. Allocate work shifts, manage attendance, and ensure productivity. Train and motivate team members to follow Bigbasket SOPs. Customer Experience: Ensure 100% order fulfillment...