522 Attrition Control Jobs - Page 6

Location: E-City BLR Work Timing: UK Shift (12:30 PM to 9:30 PM or 1:30 PM to 10:30 PM) Work Mode: Work from Office (5 Days per week from office) immediate Joiner Role. Team Leader Operations Role To lead a team of 15 including Pensions Calculations Analysts, Senior Process Executives and Process executives, utilising available resource in order to deliver a quality service to customers in line with agreed standards. Oversee and support the work of other colleagues where required. Contribute to the overall planning and workflow of the department. Business Function EQ India Operations as a team carries out a range of activities in accordance with the predetermined procedure and service standa...

Hiring for Team Lead & SME - Social Media Escalations (Non-Voice)Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Yamanur K HR - 9449900627 (Only WhatsApp Mention for which role your applying social media TL OR SME) yamanurappa.kuri@teleperformancedibs.com Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a ...

Team Leader in US Healthcare RCM overseeing daily operations, ensuring team targets, quality, and compliance. Guides and supports staff in billing functions. Drives performance, training, & process improvements. TL in papers must. Vacancies: AR, VOB

Job Title: Lead & Team Manager HR Business Partner (HRBP) Location: Chennai (Night Shift) & Trichy (Day Shift) Shift Timings: US Shift (6:30 PM – 3:30 AM & 5:30 PM – 2:30 AM) Work Mode: Work From Office (WFO) – 5 days a week Gender Requirement: Female candidates only Role Overview: We are seeking a dynamic and experienced Lead & Team Manager – HR Business Partner (HRBP) to lead our HRBP team and partner closely with business leaders to drive HR strategies and initiatives aligned with the company’s objectives. The role requires working in US shifts and managing a team to deliver exceptional HR support and services in a fast-paced healthcare environment. Key Responsibilities: Lead, mentor, and...

Teamcenter Delivery Manager & Program Manager (1 position each) Exp - 18+yrs Job location - BLR / Chennai / HYD / Mumbai / Pune / Mysore / Baroda Min 15 Years of experience handling large PLM engagements Must have led at least 2 large Teamcenter engagements of 25-50 FTE Drive Automation initiatives to improvement productivity and project CM Should have strong experience in leading teams to deliver offshore projects. Ability to build strong team in remote conditions Should have ability to identify and select right talent Implements and maintains the needs to ensure teams are appropriately resourced to deliver the services Strong verbal and written communication skills Experience of managing a...

Hiring for TEAM LEADER.. Looking for an Immediate joiner.. Designation : Team Leader Salary : 3.25 to 4.0 LPA Process : BPO Outbound Sales Roles and Responsibilities 1+ years of Experience into BPO Outbound/Inbound Sales Candidates can apply Qualification: Any Graduation Languages: English + 2 South language is manadatory 6 days working /training with 1 rotational week off Gender: M/F applicable. General Shift :10am to 7pm. Experience: 3+ year experience into BPO as Team leader or senior team leaders can apply Age limit: 35 Should have knowledge on KRA and KPI Parameters

Requirements : Exp.in BFSI Process Voice Process Mandate. (Banking, Financial Services, Insurance) Must be aware of shrinkage, attrition, AHT, NPS, CSAT , 7QC Tools,BQM Must have 1 year exp in the same role & 4 -9 years total HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 -9 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

MNC COMPANY OPENINGS !!! ROLE- TEAM LEAD-International voice is must EXP- 1+ Yrs Loc- Gurugam Rotational Shift upto- 8LPA Contact - 89516 38495 / shrinidhiizeemanpower@gmail.com

Job Title: Team Leader Customer Service (Inbound Voice Process, B2C) Work Location: Hyderabad . Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process environment. The role involves driving service excellence, ensuring process compliance, handling escalations, and mentoring the team to deliver superior customer experiences. Key Responsibilities: Team Leadership & Management Lead, coach, and manage a team of 12+ customer service associates. Monitor daily performance, ensure adherence to schedules, and man...

Hi Folks, We are hiring for a Assistant Manager for Sales Process for Hyderabad Location. Need 2 Years of Experience as Assistant Manager on Paper in any Outbound sales Process / Insurance sales process. Please Note- Candidates should have Experience into a Sales process and should be comfortable speaking in English + Telugu + Hindi ROLES AND RESPONSIBILITIES Continually meeting or exceeding sales quotas. Supervision and Leadership: Assist in the management and supervision of the training team, including Trainers and Coaches. Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve service level. Monitoring the performance of the team. Ensuring that...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

So what does a Senior Operations Manager really do? Think of yourself as one of the leaders of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we need your full attention because its time to imagine what its like being a Senior Operations Manager. TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the worlds most disruptive companies We believe our Frontline employees come first, always...

eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and ...

Job Title: Sales Team Leader Company: Everest Fleet Pvt. Ltd. Location: Thane Salary Range: 3.0 LPA 4.5 LPA About the Company Everest Fleet Pvt Ltd, founded in October 2016, is a leading fleet management company with 20,000+ cars operating on UBER across Mumbai, Delhi, Bengaluru, Hyderabad, Pune, Kolkata, and Chennai. We are one of the top players in the fleet market, known for operational excellence and customer satisfaction. Role Overview We are seeking a motivated and dynamic Sales Team Leader to drive sales operations, manage a team, and ensure targets are consistently met. The candidate should have strong leadership qualities, hands-on sales experience, and the ability to motivate and g...

Experience: 8+ years in HR, with strong exposure to BPO industry Job Summary: We are seeking a dynamic and experienced HR Business Partner (Sr. Manager / Director level) to lead the people strategy for our fast-paced BPO operations. The ideal candidate will serve as a strategic advisor to business leaders, aligning HR practices with organizational goals to drive performance, engagement, and growth. This role demands a strong understanding of BPO dynamics, including large-scale workforce management, high-volume recruitment, compliance, and employee relations. Key Responsibilities: Act as a strategic HR partner to business leaders, providing data-driven insights and solutions to enhance organi...

Job Description: A good HRBP needs to be able to help their organization become future-ready by focusing on the existing workforce in the organization and prepare them for the future. Areas that they will need to work on include: • Reskilling and upskilling: identify training needs and assist the L&D function in aligning training programs with business objectives • Strategic workforce planning: ensure the companys workforce has the right size, shape, cost, and agility for the future • Succession planning: select and develop key talent to ensure there are talents to fill in critical roles Coaching and consulting leadership about HR matters • Conduct weekly or bi-weekly meetings with business ...

Role & responsibilities Thorough understanding of Operations Metric, People Practices score calculation, parameters, ratings, Attrition . Customer service oriented. Should have prior knowledge of customer care processes and techniques. Preferred candidate profile : Minimum 5 years of work experience in a voice program. Should have worked in Internal/premium contact background 1. Minimum 2 years of experience as a Team leader in Voice program. 2. Proficient in MS Office Excel, Word and PowerPoint and possess knowledge of Greenbelt, Lean, Scheduling etc. 3.Candidate should be Graduate

Manage a team of 10-12 members to achieve sales targets and improve customer satisfaction. Conduct daily briefings, provide coaching, and mentorship to team members. Identify areas for improvement and implement strategies to reduce shrinkage and attrition rates. Monitor KPIs such as AHT, CSAT, KRA, and KPIs to measure performance metrics. Ensure timely completion of tasks and projects assigned by management. Desired Candidate Profile 4-5 years of experience in BPO industry with expertise in Attrition Control, Shrinkage Control, Sales Performance Management. Strong understanding of KPIs like AHT, CSAT, KRA, etc. . Excellent communication skills with ability to lead teams effectively. Ability ...

About HRBP Head the Corporate Function for Talent Management Specialist- HR team. What we are looking for Education- MBA (Must) Currently into Talent Management role Corporate Experience on Pan India Level (Preferred) Tech Savvy Analytical & Logical Reasoning P&L and ROI mind-set & experience Skilled in Initiation, influencing, value creation Values we cherish Accountable- You take ownership of your work, can work with minimum supervision and honour deadlines Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow Learner for life- You are a quick learner, are excited about solving new or previously u...

We need Team Leader or Supervisor Should have min 3 Years of experience as a Team leader or Supervisor in International BPO Industry Process -Outbound sales Night shift 5 Days working Location -Noida Telephonic Interview Call -9310802205 HR Shabana

Role & responsibilities Role Jr. HRBP NZ 1 Location RO Gurgaon, with travel to NCR sites at least 2 days in a week Grade AM Educational qualification MBA in HR (Tier 1.5 / 2 institutes) Work experience 2 to 4 years in an organisation of similar scale Skills well versed with analysis and dashboards using MS excel, go-getter, ok to work in a dynamic work environment, takes initiative Job description: Employee engagement - Drive engagement activities, feedback sessions, and culture-building initiatives to enhance employee experience and in turn increase engagement scores of the employees. Attrition control - Track employee exits, analyse trends, and support retention programs for key cohorts su...

The position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition Core Responsibilities Leading the people's plans covering Talent Development & Talent Retention. Ensure a high level of organizational effectiveness through ongoing performance management, organizational design, analysis and change management,...

The position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition Core Responsibilities Leading the people's plans covering Talent Development & Talent Retention. Ensure a high level of organizational effectiveness through ongoing performance management, organizational design, analysis and change management,...

The position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition Core Responsibilities Leading the people's plans covering Talent Development & Talent Retention. Ensure a high level of organizational effectiveness through ongoing performance management, organizational design, analysis and change management,...