522 Attrition Control Jobs - Page 11

We Paisabazaar is hiring Team Leader/Senior Team Leader (Outbound Telesales) for Mysuru location. Candidate should have relevant experience in outbound Telesales (BPO Sales). Interested Candidates can call or WhatsApp their resume on 9311985242 (Sunita) or Share resume on given email Id - sunitaarya@paisabazaar.com Job Locations : Mysuru Role description: 1) Assisting customers in sale of a range of financial products on phone. 2) Role entails working only in Day shift. 3) Fully responsible for meeting and exceeding targets as assigned periodically. 4) Reaching productivity that meets job standards, while working with speed and accuracy. 5) Flexible, able to shift priorities to accommodate c...

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular training sessions to enhance product knowledge, soft skills, and customer handling abilities. Monitor team performance, identify areas for improvement, and implement strategies to reduce attrition and shrinkage. Analyze data to track key metrics such as sales volume, revenue growth, and customer satisfaction. CONTACT - HR KHUSHI [ 6306076355 ] MAIL - vermakhushi803@gmail.com

Job Title: Sr. Executive/ Executive- HR Ops Job Summary: We have an exciting opportunity for a results-driven out of the box thinking HR Person. The HR Person needs to work with other members of the HR Department and employees to help and support the company on functional human resource objectives. This role will have a strong responsibility upon Employee Engagement & HR Operations and best practices within the organization. Responsibilities: • Take the entire responsibility for the entire joining (Documentation, Induction, ID generation) & Exit (Exit interviews, Exit form fill up and FNF) formalities. • Ensure that HR policies and processes are consistently administered both in the departme...

Job Opportunity at iEnergizer: Team Leader - Operations (Voice Process) Click here for more info: https// wa.me/917678370584 Key Requirements: Graduation is mandatory. Minimum 1 year of experience in a similar role, with documented proof. Role: Customer Service Process. Application Process: Only shortlisted candidates will be contacted. Share your CV at pooja.bhardwaj @ienergizer.com . For queries, reach out to 7678370584 Roles & Responsibilities: Thorough understanding of BPO metrics . In-depth knowledge of Attrition, Shrinkage, ACHT, NPS, SLA, and Repeat . Expertise in BPO operations and ability to train and manage team members effectively. Proficiency in Excel for performance-related repo...

Job Title: Customer Service Team Leader Location: Gurugram Sec-32, Work from Office Company: Advatix Reports To: Customer Service Manager / Operations Manager Shifts- US Shift (Night Shift) Excellent Communication Skills Immediate Joiner only. Interested folks can share their CV- Hkaur2@advatix.com Call- 8448778081 Position Summary: We are seeking a dynamic and results-driven Customer Service Team Leader to guide and support a team of Customer Service Representatives (CSRs) in delivering exceptional customer experiences. The ideal candidate will be a natural leader, skilled communicator, and problem-solver with a strong understanding of logistics and service excellence. Key Responsibilities:...

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

TEAM LEADER || INTERNATIONAL BPO || Bangalore and Gurgaon On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Bangalore and Gurgaon Gurgaon CTC - Up to 12 LPA Bangalore CTC - Up to 8 LPA Need Only Graduates Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage...

Kindly share your resume on Janhavee.jadhav@poonawallafincorp.com Principle Accountabilities: To manage a team of sales Associates To control shrinkage and attrition of sales team Team Lead needs to monitor calls and provide regular coaching and mentoring to sales associates and track low performers in team. Need to ensure CMS reports related to team staffing, AHT etc are maintained. Track AUX adherence and ensure discipline is maintained within the team. Drive sales and ensure achieving the same Month on Month. Identifying training requirements within the team and getting the training conducted To work on overall team development Desired Profile: Graduate/Postgraduate in any stream 2-3 year...

HR Name: Srujan Devabhaktuni Contact : 8008286655 Email Id: Srujan.devabhaktuni@marketstar.com Role: Team Lead. Experience: 3+ Years Location: Hyderabad About the Client: A technology company that connects consumers with their favorite local businesses in more than 25 countries across the globe. Founded in 2013, our client builds products and services to help businesses innovate, grow, and reach more customers. the focus is on building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Role and Responsibilities: Driving client KPIs Stakeholder Management Maintainin...

Manage a team of 15 to 20 agents for Insurance Sales process.

Role & responsibilities :- Manpower Management, Employee EngagementGrievance HandlingAttrition ManagementEmployee RelationsPerformance AppraisalHR Policy FormulationHR PoliciesEmployee RetentionEmployee GrievancesGrievance ManagementAttrition Control Preferred candidate profile :- Hotels & Restaurants Retail Courier / Logistics - Logistics Tech Courier / Logistics - Other

Minimum 2–3 years of experience as a Team Lead (on paper) in International BPO Minimum Graduation Immediate joiners preferred Rotational shifts only (no fixed shifts) Office-based role with 2-way cab facility 1 rotational weekly off

About Client Hiring for One of the Top most Prestigious Multinational Corporations!!! Job Title : Team Lead Operations Qualification : Team lead position : Only graduate Relevant Experience : Team Lead position - 5+ years in customer service and minimum 1 year as SME / Specialist or Team lead Must Have Skills : 1.Excellent communication and leadership skills 2.Strong analytical, coaching, and conflict resolution abilities 3.Proficient in contact center tools and CRM systems 4.Flexible to work in rotational night shifts Good Have Skills : Manage a team of customer service representatives, ensuring high-quality service delivery, performance optimization, and compliance with process standards. ...

Job description Company: Prochant India Location: India Land CHIL SEZ IT Park, Saravanampatti, Coimbatore Experience Required: 5+ Years (Corporate HRBP experience mandatory) Industry: Healthcare / RCM / BPO Role Category: HR Business Partner Shift Timing: 6:30 PM 3:30 AM IST Working Days: Monday to Friday Job Description Prochant is hiring an experienced HR Business Partner (HRBP) to lead employee-centric HR functions, act as a strategic advisor to leadership, and enhance employee engagement and retention. If you are passionate about people, culture, and data-driven HR strategies, this is the role for you. Key Responsibilities Partner with leadership to implement effective HR strategies alig...

Hiring Now: Team Leader IDFC (Juinagar) Openings: 5 Education: Graduate Experience: On-paper TL in BPO & Banking Sales (Cross-sales welcome) Preference : Credit Card Sales background Skills: Excellent English communication Salary: Up to 40k in-hand *Be a part of a leading banking sales team Apply Now!* HR Rupali- 8793837960

Job Title: HRBPJob Location: Vadodara (onsite)Shift Timings: 5:30 PM to 2:30 AM IST(US Shift) What youll do: You'll partner with business leaders to develop and execute HR strategies which are focused on talent management, organizational effectiveness, workforce planning, and employee engagement. The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company. A true hands-on approach as well as the ability to successfully monitor the pulse of the employees to ensure a high level of employee engagement. A strong solution focus and comfortable working i...

Role & responsibilities Team Leader- Operations Roles and Responsibilities : 1. Should exhibit People Management Skills. 2. Should be aware of the various Operations and Client Metrics. 3. Strong analytical, solving skills with strong MS Excel skills. 4. Needs to have the drive to achieve given targets. 5. Process adherence (Check, analyze, Control & Improvement). 6. Drive & adhere to Policies & Procedures. 7. Should be well versed in coaching & providing feedback 8. Basic exposure to excel. 9. Good process knowledge and Good interpersonal skills 10. The candidate should be possess the following skills - People Management skills - Client Management skills - Process Management skills - Coachi...

Foundever is currently seeking a Team Leader Operations for their Telecom Process into ISP for Navi Mumbai location. If you are interested in this opportunity, please apply using the link provided. Join our team and be a part of our dynamic work environment. Lead and supervise a team to meet operational goals Develop and implement strategies to improve processes Monitor performance and provide feedback Ensure compliance with company policies and procedures 80% Inbound 20% Outbound (cross & upselling). Education : HSC /Grad Experience : Minimum 1 year of experience as a TL on paper Process : Experience in Telecom Voice Process is mandatory (International) Background : BPO Experience Shift Win...

Key Deliverables: Manage and oversee large-scale blue-collar workforce operations, focusing on recruitment, deployment, and exit processes. Handle attendance, attrition, and absenteeism management, ensuring compliance with company policies. Address payroll-related queries, manage incentive calculations, and ensure timely payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Role Responsibilities: Lead employee engagement initiatives and promptly address grievances. Implement strategies for attrition control and ensure employee retention. Collaborate effectively with internal and external stakeholders to enhance HR operations. Oversee payroll mana...

Key Deliverables: Manage and oversee large-scale blue-collar workforce operations, focusing on recruitment, deployment, and exit processes. Handle attendance, attrition, and absenteeism management, ensuring compliance with company policies. Address payroll-related queries, manage incentive calculations, and ensure timely payouts. Maintain and manage data, sharing regular reports with internal and external stakeholders. Role Responsibilities: Lead employee engagement initiatives and promptly address grievances. Implement strategies for attrition control and ensure employee retention. Collaborate effectively with internal and external stakeholders to enhance HR operations. Oversee payroll mana...

Hi, We are looking for Team Leader !!Desired Candidate Profile! Minimum 2-3 years experience as a team lead operation in an inbound customer service process at any reputed Domestic or International call Centre. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat. Should have knowledge of Lean six sigma green belt certification content. Minimum 1.5 years experience as Team Lead (On papers) Should have managed Team and worked towards bottom quartile. Joining Date : Immediate joiner> 30 Days. Must be a graduate WhatsApp me your CV HR at 9322083802

Role Summary: We are looking for a dynamic and result-oriented Team Leader to manage a team of customer service executives handling international Non voice process. The ideal candidate will be responsible for achieving performance targets, managing team productivity, and maintaining high-quality standards in line with client and organizational expectations. Key Responsibilities: • Lead, mentor, and manage a team of Non voice agents handling customer queries for international clients. • Monitor and drive daily team performance to meet SLA/KPI metrics such as AHT, CSAT, FCR, and Quality. • Handle escalations effectively and ensure timely resolution to enhance customer experience. • Conduct dai...

About HRBP Head the Corporate Function for Talent Management Specialist- HR team. What we are looking for Education- MBA (Must) Currently into Talent Management role Corporate Experience on Pan India Level (Preferred) Tech Savvy Analytical & Logical Reasoning P&L and ROI mind-set & experience Skilled in Initiation, influencing, value creation Values we cherish Accountable- You take ownership of your work, can work with minimum supervision and honor deadlines Adaptable- You can work in an unstructured environment. As a matter of fact, you embrace uncertainty and see it as an opportunity to learn and grow Learner for life- You are a quick learner, are excited about solving new or previously un...

Role & responsibilities Optimal utilization of resources Operational strategizing Process defining, implementing and monitoring Long-term planning including an initiative geared approach towards operational excellence Identifying training needs Breaking down silos to create integrated processes Define and document customer business functions and processes To act as a liaison between departmental end-users, Team Members, Stakeholders in the analysis design to ensure optimal operational performance Ensure effective allocation and utilization of resources across the team Conduct coaching sessions with the team focusing both on tasks and behavioral issues Shift Management Measure performance of ...

3+ Years of Experience in BPO Industry. 1+ Years of Team Coach (current or previous) experience in International voice process, or blended process. Role & responsibilities Optimal utilization of resources Operational strategizing Process defining, implementing and monitoring Long-term planning including an initiative geared approach towards operational excellence Identifying training needs Breaking down silos to create integrated processes Define and document customer business functions and processes To act as a liaison between departmental end-users, Team Members, Stakeholders in the analysis design to ensure optimal operational performance Ensure effective allocation and utilization of res...