16 Atlassian Tools Jobs

The role involves developing and implementing software testing strategies, plans, and procedures. You will define and execute test strategies for web and API testing, including manual test cases, automated scripts, and scenarios. Identifying, tracking, and ensuring timely resolution of defects, along with root cause analysis and process improvement, will be a key responsibility. Collaboration across development and product teams to align on quality goals, timelines, and delivery expectations is essential. You will participate in Agile ceremonies and sprint planning to advocate for quality throughout the development lifecycle. Continuous enhancement of QA processes, tools, and standards to improve efficiency and product quality is expected. The role also involves identifying edge cases, risks, and requirement gaps early in the planning process to strengthen story quality and test coverage. Developing and maintaining automated test suites to ensure consistent and reliable software quality is a critical aspect of this position. Qualifications: - Bachelor's degree in computer science or related field or equivalent experience - 4+ years of proven experience in the software development industry, working in collaborative team environments - 4+ years of experience using automation tools such as Selenium WebDriver with programming languages like Python/C#/Java - 3+ years of hands-on experience testing and automating web services, including RESTful APIs - 2+ years of experience in performance testing using tools such as Apache JMeter - Strong written and verbal communication skills Good to Have: - Experience in CI/CD technologies such as Bamboo, Bitbucket, Octopus Deploy, and Maven - Working knowledge of API testing tools such as RestAssured - Knowledge of software engineering best practices across the full software development lifecycle, including coding standards, code reviews, source control, build processes, testing, and operations - Experience or familiarity with AWS cloud services - Familiarity with Atlassian tools, including Jira and Confluence - Working knowledge of Agile methodologies, particularly Scrum - Experience operating in a Continuous Integration (CI) environment About Us: Verisk has been the leading data analytics and technology partner to the global insurance industry for over 50 years, delivering value through expertise and scale. The company empowers communities and businesses to make better decisions on risk, faster. Verisk offers a rewarding career with work flexibility, support, coaching, and training. Recognized as a Great Place to Work for workplace culture, Verisk values learning, caring, and results, prioritizing inclusivity and diversity. The company has been acknowledged by The Wall Street Journal and Forbes for workplace culture and innovation. Verisk is dedicated to pursuing innovation ethically and is looking for individuals to help translate big data into big ideas. Join Verisk and be part of creating a better tomorrow for future generations. Verisk Businesses: - Underwriting Solutions - Claims Solutions - Property Estimating Solutions - Extreme Event Solutions - Specialty Business Solutions - Marketing Solutions - Life Insurance Solutions - Verisk Maplecroft Verisk Analytics is an equal opportunity employer. For more information and to explore career opportunities, visit the Verisk Careers page at https://www.verisk.com/company/careers/,

At NiCE, we do not limit our challenges; we challenge our limits always. We are ambitious, game changers, and play to win. We set the highest standards and execute beyond them. If you share our mindset, we offer you an ultimate career opportunity that will ignite a fire within you. We are looking for a seasoned Senior Technical Writer to take charge of documentation initiatives across multiple product lines within NiCE Actimize R&D. This role involves strategic influence, leading a small group of writers, content planning, cross-functional collaboration, and process improvement. In this role, you will: - Own end-to-end documentation for complex enterprise software products. - Collaborate with Subject Matter Experts (SMEs), developers, and product managers to deliver high-quality, user-focused content. - Develop and maintain structured content such as user guides, developer/API docs, and contextual help. - Simplify complex concepts for various audiences, including customers, support, and developers. - Enhance comprehension by creating and integrating visual aids and videos. - Ensure alignment of deliverables with Agile sprints and release timelines. - Provide editorial and mentoring support to other writers and content contributors. - Promote best practices in technical communication and drive process efficiencies within the team. Qualifications required: - 2-4 years of experience as a technical writer in an enterprise software development environment. - Proficiency in Agile environments and topic-based authoring. - Strong understanding of APIs and developer-centric documentation. - Ability to grasp complex technology and tools. - Experience creating clear and structured guides for different audiences, including developers (API documentation). - Familiarity with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence). - Experience in producing videos for technical documentation, with knowledge of Mimic or Camtasia being an advantage. - Passion for quality, excellent communication skills, and strong teamwork capabilities. - Strong problem-solving and decision-making skills. Join an ever-growing, market-disrupting, global company where the teams, comprised of the best of the best, work in a fast-paced, collaborative, and creative environment. At NiCE, every day presents an opportunity to learn and grow, with endless internal career prospects across various roles, disciplines, domains, and locations. If you are passionate, innovative, and eager to continuously raise the bar, you could be our next NiCEr! At NiCE, we follow the NiCE-FLEX hybrid model, which allows maximum flexibility. You will work 2 days from the office and 3 days remotely each week. Office days focus on face-to-face meetings, fostering teamwork, collaborative thinking, innovation, and a vibrant, interactive atmosphere. Requisition ID: 7628 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor About NiCE: NICELtd. (NASDAQ: NICE) software products are utilized by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to provide exceptional customer experiences, combat financial crime, and ensure public safety. Each day, NiCE software manages over 120 million customer interactions and monitors 3+ billion financial transactions. Recognized as an innovation powerhouse excelling in AI, cloud, and digital technologies, NiCE is consistently acknowledged as the market leader in its domains, with over 8,500 employees spread across 30+ countries.,

You will be a key member of a Cloud Engineering team dedicated to building and developing CI/CD and IaC automation framework tools, advancing Trimbles technologies, and providing our current and future customers with an intuitive product experience. We are looking for someone highly skilled, motivated, and collaborative. You should already have experience building responsive, customer-facing applications using some of the most recent technologies and frameworks, and you should be able to engage in multi-cloud discussions. You have an interest in staying abreast of constantly changing technologies. Finally, you have a quality-first mindset and are excited to roll up your sleeves for the next big challenge. We are seeking a skilled Azure DevOps Engineer to join our team. The ideal candidate will have experience in designing, implementing, and managing DevOps processes and tools in an Azure environment. You will work closely with development, operations, and quality assurance teams to streamline and automate the software development lifecycle. Key Responsibilities: - Develop and deploy CI/CD pipelines utilizing Azure DevOps. - Partner with development teams to guarantee smooth integration of code modifications. - Automate infrastructure setup and configuration through Azure Resource Manager (ARM) templates and Terraform. - Monitor and enhance application performance and stability. - Incorporate security best practices into the DevOps workflow. - Identify and resolve problems within the DevOps environment. - Maintain comprehensive documentation for DevOps procedures and tools. Skills required for this role: - 6-8 years of experience working with Azure. - Azure Certification. - Experience with microservices architecture. - Proficient in Terraform, Python, or another high-level programming language. - Experience with SaaS monitoring tools (e.g., Datadog, SumoLogic, PagerDuty, ELK, Grafana). - Experience with Atlassian tools (Bitbucket, Jira, Confluence), and GitHub. - Experience with SQL and NoSQL databases. - Experience with CI/CD tools such as Jenkins/Bamboo. - Experience with Kubernetes (a plus). - Extensive experience with Azure App Service, Azure Functions, and other Azure services. - Proven experience with Azure Front Door and designing multi-region architectures for high availability and disaster recovery. - Strong understanding of GitHub workflows for CI/CD pipeline implementation and management.,

We are seeking a NOC Engineer to join our NOC Team within the Technology Operations Organization at Telesign. As a part of the 24/7 team, you will be responsible for monitoring both internal and external systems, troubleshooting issues, and ensuring timely resolutions or escalations. Collaboration with various Telesign teams such as Tech Ops, Software Development, and Tech Support is a key aspect of this role, aiming to enhance the quality of service provided by Telesign. Your primary duties will include offering first-level technical support for Telesign's servers and network, monitoring, troubleshooting, and managing alerts concerning servers and networks across global data centers. You will also be involved in supporting traffic moves according to technical, business, and operational requirements, as well as collecting and analyzing forensic information related to issues, alerts, or customer escalations. Furthermore, you will be responsible for executing monthly Linux patching procedures, diagnosing technical problems utilizing internal tools, database queries, and log file analysis, as well as suggesting and implementing improvements in system monitoring and self-healing processes. Your role will also involve collaborating with technical peers to enhance efficiency and customer satisfaction, ensuring that customers are content with the support they receive. To be successful in this role, you must be able to work in shifts as per a 24/7 schedule, possess advanced knowledge of Linux, SQL, and networking, along with 2-5 years of relevant experience. Strong analytical and problem-solving skills, attention to detail, and the ability to work well under pressure are essential. Additionally, you should be self-organized, proactive, and possess excellent communication skills to handle multiple priorities effectively. Preferred qualifications include a working understanding of technical concepts such as REST API, Java, PHP, Ruby, C#, Python, familiarity with Atlassian tools, and experience in Telecom and Messaging (CPaaS, SMS, Voice, telecom data, Carrier ecosystem). IT-related certifications would be an added advantage. Join us in this dynamic environment where your skills and expertise will contribute to the success of Telesign and ensure customer satisfaction through efficient and effective support services.,

As a Python developer at Aon, you will be part of the Aon Life Solutions team within the Aon Reinsurance Strategy and Technology Group in India. You will work on the PathWise high-performance software platform, providing innovative solutions for financial intermediaries, especially insurance companies. Collaborating with various teams, you will support the development of models and processes for companies transitioning to PathWise, contributing to the Aon Life product vision and go-to-market strategy. Your role as a Senior Analyst will involve developing complex actuarial and financial products powered by high-performance computing on Graphical Processing Units (GPU) in an Agile environment. You will offer technical guidance to the software development team, analyze technology trends, products, and competitors, and provide recommendations for product improvements. The ideal candidate for this position is a motivated individual with a Bachelor's degree in a technical field like Electrical/Computer Engineering or Computer Science. You should have at least 3 years of experience as a Software Engineer in the actuarial and/or financial industries, with expertise in Python (NumPy, Pandas), Agile methodologies, and SDLC. Familiarity with Azure Devops, Atlassian tools, C, C++, C#, parallel computing, Cuda, software version control systems, Linux, and actuarial/financial products like QuantLib will be advantageous. At Aon, we prioritize an inclusive workforce and offer flexible working solutions to support your wellbeing and work/life balance. Our continuous learning culture empowers you to grow and reach your fullest potential. If you are passionate about contributing to a global financial product and being part of a dynamic team, this opportunity at Aon may be the perfect fit for you.,

Role & responsibilities: Administer and support Atlassian Cloud tools, including Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo. Configure and maintain Atlassian tools to meet business needs and follow established standards. Collaborate with cross-functional teams to integrate Atlassian tools with other systems. Manage permissions and access control via Atlassian Access for corresponding tools and projects. Develop, POC, and maintain custom marketplace plugins, workflows, and reports as needed. Create training curriculums for various Atlassian users and provide training as needed. Stay up-to-date with the latest Atlassian tools and technologies. Promote the use of Global and Project Jira Automation across existing projects to optimize operational processes. Develop best practices for administering Jira effectively over the long term. Create comprehensive documentation to cover Atlassian Cloud ecosystem management and standards for shared Atlassian components. Monitor audit logs of Atlassian products to identify any anomalies in tool usage. Provide user management support and training to end users. Lead/support UAT and production rollouts. Address issues promptly and respond positively to setbacks and challenges with a mindset of continuous improvement. Give constructive feedback to team members and set clear expectations. Help the team in troubleshooting and resolving complex bugs. Carry out POCs to ensure that suggested design/technologies meet requirements. Qualifications: Bachelors or masters degree in Computer Science, Information Technology, or a related field. 7+ years of relevant experience, with at least 3 years of administering Atlassian Datacenter tools in a corporate environment. Strong proficiency in administration and support activities of both on-premises and cloud variants of Jira, Confluence, and JSM. Extensive hands-on experience in setting up, configuring, and managing Atlassian DC or Cloud. Experience with automation and scripting to streamline workflows in Jira and JSM. Proficiency in configuring workflows, screens, fields, permissions, and other Jira components. Hands-on experience with the installation and upgrade of Atlassian applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr). Knowledge of at least one scripting language such as Python or Groovy. Experience in migrating and consolidating projects and spaces between Atlassian instances. Strong expertise in creating Jira dashboards, queries, and reports. Ability to write JQL (Jira Query Language) for advanced searches and reporting. Understanding of Agile and Kanban methodologies. Agile project management experience: 2+ years of experience designing and customizing workflows, managing project permissions, and optimizing project lifecycle management within Jira and Confluence. Certifications and experience: At least one Atlassian Cloud/Jira certification (ACP) and an understanding of advanced Jira Query Language (JQL), workflow schemes, and project templates. Excellent communication skills with the ability to consult with scrum masters, project managers, stakeholders, and technical teams to deliver solutions that meet requirements. Proactive, self-motivated, and self-managed. Preferred Qualifications: Certification such as Jira Administration for Datacenters is a huge plus. Experience working with DevOps and Agile processes and transforming them into Jira workflows. Experience in building training programs and conducting training for other team members in Atlassian tools. Strong communication and collaborative skills. Drive industry standards on Atlassian tools and Agile practices.

Role & responsibilities: Administer and support Atlassian Cloud tools, including Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo. Configure and maintain Atlassian tools to meet business needs and follow established standards. Collaborate with cross-functional teams to integrate Atlassian tools with other systems. Manage permissions and access control via Atlassian Access for corresponding tools and projects. Develop, POC, and maintain custom marketplace plugins, workflows, and reports as needed. Create training curriculums for various Atlassian users and provide training as needed. Stay up-to-date with the latest Atlassian tools and technologies. Promote the use of Global and Project Jira Automation across existing projects to optimize operational processes. Develop best practices for administering Jira effectively over the long term. Create comprehensive documentation to cover Atlassian Cloud ecosystem management and standards for shared Atlassian components. Monitor audit logs of Atlassian products to identify any anomalies in tool usage. Provide user management support and training to end users. Lead/support UAT and production rollouts. Address issues promptly and respond positively to setbacks and challenges with a mindset of continuous improvement. Give constructive feedback to team members and set clear expectations. Help the team in troubleshooting and resolving complex bugs. Carry out POCs to ensure that suggested design/technologies meet requirements. Qualifications: Bachelors or masters degree in Computer Science, Information Technology, or a related field. 7+ years of relevant experience, with at least 3 years of administering Atlassian Datacenter tools in a corporate environment. Strong proficiency in administration and support activities of both on-premises and cloud variants of Jira, Confluence, and JSM. Extensive hands-on experience in setting up, configuring, and managing Atlassian DC or Cloud. Experience with automation and scripting to streamline workflows in Jira and JSM. Proficiency in configuring workflows, screens, fields, permissions, and other Jira components. Hands-on experience with the installation and upgrade of Atlassian applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr). Knowledge of at least one scripting language such as Python or Groovy. Experience in migrating and consolidating projects and spaces between Atlassian instances. Strong expertise in creating Jira dashboards, queries, and reports. Ability to write JQL (Jira Query Language) for advanced searches and reporting. Understanding of Agile and Kanban methodologies. Agile project management experience: 2+ years of experience designing and customizing workflows, managing project permissions, and optimizing project lifecycle management within Jira and Confluence. Certifications and experience: At least one Atlassian Cloud/Jira certification (ACP) and an understanding of advanced Jira Query Language (JQL), workflow schemes, and project templates. Excellent communication skills with the ability to consult with scrum masters, project managers, stakeholders, and technical teams to deliver solutions that meet requirements. Proactive, self-motivated, and self-managed. Preferred Qualifications: Certification such as Jira Administration for Datacenters is a huge plus. Experience working with DevOps and Agile processes and transforming them into Jira workflows. Experience in building training programs and conducting training for other team members in Atlassian tools. Strong communication and collaborative skills. Drive industry standards on Atlassian tools and Agile practices.

Job Description: Experience on Linux and/or embedded systems and peripherals interfaces validation. 6+ years of overall experience in embedded Software testing with good understanding of I2C/I3C, SPI, PCIe, USB, SPI/eSPI, GPIO/SGPI. Bachelors degree in computer science or related field. Experience in NIC drivers in Linux, BMC and firmware testing. Strong Networking, PCIe, BMC background. Familiarity with ARM CPU and SOC system architecture, microprocessor, and microcontroller fundamentals (caches, buses, memory controllers, DMA, etc.) Experience with troubleshooting integration issues including root-cause analysis Solid understanding of software development lifecycle (SDLC), software testing lifecycle (STLC), software testing methodologies, and agile development practices. Familiarity with Atlassian tools (Jira, Confluence, etc) Experience working with SCM tools like Git/ SVN Automation testing experience using python and Pytest\Robot framework Job Category: Others Job Type: Full Time Job Location: AhmedabadBangaloreGurgaonKochiNoidaPollachiPune Experience: 8+ years Notice period: 0-15 days,

Location: Ghansoli, Navi Mumbai Role & responsibilities: Administer and support Atlassian Cloud tools, including Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo. Configure and maintain Atlassian tools to meet business needs and follow established standards. Collaborate with cross-functional teams to integrate Atlassian tools with other systems. Manage permissions and access control via Atlassian Access for corresponding tools and projects. Develop, POC, and maintain custom marketplace plugins, workflows, and reports as needed. Create training curriculums for various Atlassian users and provide training as needed. Stay up-to-date with the latest Atlassian tools and technologies. Promote the use of Global and Project Jira Automation across existing projects to optimize operational processes. Develop best practices for administering Jira effectively over the long term. Create comprehensive documentation to cover Atlassian Cloud ecosystem management and standards for shared Atlassian components. Monitor audit logs of Atlassian products to identify any anomalies in tool usage. Provide user management support and training to end users. Lead/support UAT and production rollouts. Address issues promptly and respond positively to setbacks and challenges with a mindset of continuous improvement. Give constructive feedback to team members and set clear expectations. Help the team in troubleshooting and resolving complex bugs. Carry out POCs to ensure that suggested design/technologies meet requirements. Qualifications: Bachelors or masters degree in Computer Science, Information Technology, or a related field. 10+ years of relevant experience, with at least 3 years of administering Atlassian Datacenter tools in a corporate environment. Strong proficiency in administration and support activities of both on-premises and cloud variants of Jira, Confluence, and JSM. Extensive hands-on experience in setting up, configuring, and managing Atlassian DC or Cloud. Experience with automation and scripting to streamline workflows in Jira and JSM. Proficiency in configuring workflows, screens, fields, permissions, and other Jira components. Hands-on experience with the installation and upgrade of Atlassian applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr). Knowledge of at least one scripting language such as Python or Groovy. Experience in migrating and consolidating projects and spaces between Atlassian instances. Strong expertise in creating Jira dashboards, queries, and reports. Ability to write JQL (Jira Query Language) for advanced searches and reporting. Understanding of Agile and Kanban methodologies. Agile project management experience: 2+ years of experience designing and customizing workflows, managing project permissions, and optimizing project lifecycle management within Jira and Confluence. Certifications and experience: At least one Atlassian Cloud/Jira certification (ACP) and an understanding of advanced Jira Query Language (JQL), workflow schemes, and project templates. Excellent communication skills with the ability to consult with scrum masters, project managers, stakeholders, and technical teams to deliver solutions that meet requirements. Proactive, self-motivated, and self-managed.

Title: Development and Operations Engineer Location: Chennai , India Department: Trimble Cloud Core Platform We are seeking a self-motivated and enthusiastic Senior Site Reliability Engineer to join the Trimble Cloud Core Platform's Site Reliability Engineering team, which is responsible for provisioning and operating our core services in the public cloud. Key Responsibilities . Quickly grasp and analyze new or new-to-you systems that are complex and rapidly changing. . Root cause analysis for production issues . Identify problems and opportunities for improvements that are common across many teams and services. . Develop automation and monitoring solutions . Utilize best practices in cloud security and operations . Optimize application for maximum speed and scalability . Collaborate with other team members and stakeholder . Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments . Responsible for fixing compliance issues and requirements raised by SecOps tools . Responsible for optimize cost across cloud platforms , logging and monitoring tools . Foster collaboration with software product development, architecture, and engineering team to ensure releases are delivered with repeatable and auditable processes . Learn and be passionate about cloud computing Required Skills and Experience .Two to three year of strong experience with demonstrably deep AWS knowledge, monitoring, troubleshooting, and related DevOps technologies . Strong experience with CI/CD pipelines including Jenkins , Github Actions, and Azure DevOps . Infrastructure automation using Terraform, CloudFormation , Ansible, Packer or similar . Experience with Cloud Orchestration frameworks, development and SRE support of these systems . OS image build for Linux, Windows and patch automation . Deep understanding of Linux/Unix operating systems . Familiarity and experience with architectural design. . Serverless technology experience. . Experience with scalability, security and performance engineering for web services. . Responsible for mentoring and training others on the team . Be an open team collaborator . Support and troubleshoot scalability, high availability, performance, monitoring, backup and restores of different environments . Work independently across multiple platforms and applications to understand dependencies . Experience with scripting and automated process management via scripting, such as Shell and Python Desirable Skills and Experience . Experience with monitoring tools like SumoLogic, DataDog , ELK , InfluxDB , Grafana, Prometheus . Experience in Atlassian tools , Bitbucket , Jira and Confluence . Experience with containers . Experience with serverless application models . Experience with microservices . Experience with NoSQL databases . Experience with enterprise messaging

Job Description: Looking exp 6+ yrs in Jira Admin Administer and maintain Atlassian environments (Jira Software, Confluence, Jira Service Management), including user permissions, workflows, automation rules, schemes, and plug-ins Partner with business stakeholders to gather requirements, build scalable solutions, and implement process improvements across teams like IT, HR, and Finance Lead platform upgrades, performance tuning, and routine maintenance, ensuring high availability and adherence to security and compliance standards Support integrations between Atlassian tools and external platforms (e.g., Slack, Workvivo, GitHub, Okta) Develop and maintain technical documentation and training materials for end-users and administrators Triage and resolve incidents, bugs, and service requests, acting as the primary subject matter expert for Atlassian issues Implement governance standards, enforce best practices, and help drive adoption of consistent workflows and usage patterns Contribute to long-term strategy for platform maturity, automation, and enhanced reporting/analytics Required Skills 5+ years of hands-on experience administering Atlassian tools (Jira Software, Confluence, Jira Service Management) in an enterprise environment Strong knowledge of Jira administration custom workflows, fields, permission schemes, automation, and project configurations Experience with scripting and automation (e.g., Groovy, ScriptRunner, Automation for Jira, REST APIs) Familiarity with ITSM/ITIL practices and Service Desk operations Solid communication skills and ability to translate business requirements into technical solutions Preferred Skills Atlassian certification (e.g., ACP-100, ACP-400) Experience with cloud and data center deployments, and Cloud migrations Experience with add-ons and applications like X-Ray, Script runner, Tempo, and EazyBi Familiarity with CI/CD, DevOps, and SDLC tools Understanding of Agile and Scrum methodologies Exposure to AI implementations Interested candidate can share me there updated resume in recruiter.wtr26@walkingtree.in

Job description Job Title: Cloud Operations Senior Tools Engineer Role Overview: The Cloud Operations Tools Engineer at Skyhigh Security will be responsible for the administration, customization, and optimization of Atlassian tools, primarily Jira and Confluence, with a strong focus on Jira Service Management (JSM). This role involves working closely with cross-functional teams to enhance workflows, automate processes, and ensure seamless integration with other tools and systems. This position is part of the growing Skyhigh Security Tech Ops team, playing a crucial role in improving operational efficiency and scalability. Key Responsibilities: Administer, configure, and maintain Atlassian Jira, Jira Service Management (JSM), and Confluence. Design and implement workflows, dashboards, automation rules, and reporting solutions within Jira and JSM. Collaborate with IT and business teams to understand requirements and enhance the functionality of Jira and JSM. Integrate Jira with other tools such as CI/CD pipelines, monitoring systems, and ITSM platforms. Ensure the reliability, scalability, and security of Atlassian tools. Troubleshoot and resolve issues related to Jira, JSM, and other Atlassian applications. Develop scripts and automation solutions using Groovy, Python, or other scripting languages. Maintain documentation for workflows, configurations, and best practices. Stay updated with Atlassians latest features, best practices, and industry trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in Atlassian tools administration, particularly Jira and Jira Service Management (JSM). Strong expertise in Jira workflow configuration, automation, and customization. Experience with Jira plugins and add-ons such as ScriptRunner, Insight (Asset Management), and Service Desk integrations. Proficiency in scripting languages such as Groovy, Python, or Shell scripting. Experience integrating Jira with cloud platforms (AWS, Azure, OCI) and other ITSM tools. Familiarity with automation and infrastructure-as-code tools (e.g., Ansible, Terraform). Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Preferred Qualifications: Atlassian Certifications (e.g., Atlassian Certified Jira Administrator, Jira Service Management Administrator). Experience with ITIL practices and IT Service Management workflows. Knowledge of monitoring and incident management tools such as PagerDuty, Grafana, and AI Ops. Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Familiarity with security tools and best practices.

Job description Job Title: Cloud Operations Senior Tools Engineer Role Overview: The Cloud Operations Tools Engineer at Skyhigh Security will be responsible for the administration, customization, and optimization of Atlassian tools, primarily Jira and Confluence, with a strong focus on Jira Service Management (JSM). This role involves working closely with cross-functional teams to enhance workflows, automate processes, and ensure seamless integration with other tools and systems. This position is part of the growing Skyhigh Security Tech Ops team, playing a crucial role in improving operational efficiency and scalability. Key Responsibilities: Administer, configure, and maintain Atlassian Jira, Jira Service Management (JSM), and Confluence. Design and implement workflows, dashboards, automation rules, and reporting solutions within Jira and JSM. Collaborate with IT and business teams to understand requirements and enhance the functionality of Jira and JSM. Integrate Jira with other tools such as CI/CD pipelines, monitoring systems, and ITSM platforms. Ensure the reliability, scalability, and security of Atlassian tools. Troubleshoot and resolve issues related to Jira, JSM, and other Atlassian applications. Develop scripts and automation solutions using Groovy, Python, or other scripting languages. Maintain documentation for workflows, configurations, and best practices. Stay updated with Atlassians latest features, best practices, and industry trends. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience in Atlassian tools administration, particularly Jira and Jira Service Management (JSM). Strong expertise in Jira workflow configuration, automation, and customization. Experience with Jira plugins and add-ons such as Script Runner, Insight (Asset Management), and Service Desk integrations. Proficiency in scripting languages such as Groovy, Python, or Shell scripting. Experience integrating Jira with cloud platforms (AWS, Azure, OCI) and other ITSM tools. Familiarity with automation and infrastructure-as-code tools (e.g., Ansible, Terraform). Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work in a fast-paced, dynamic environment. Preferred Qualifications: Atlassian Certifications (e.g., Atlassian Certified Jira Administrator, Jira Service Management Administrator). Experience with ITIL practices and IT Service Management workflows. Knowledge of monitoring and incident management tools such as PagerDuty, Grafana, and AI Ops. Understanding of containerization and orchestration tools (e.g., Docker, Kubernetes). Familiarity with security tools and best practices. Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Task Package: Implementation of software code and bug fixes, refactoring and improvements in C++ Documentation of software architecture and software design (including design decisions and review) ( for Senior candidates 7+yrs experience ) Support of software requirements analysis including feasibility checks and effort estimations. Execution of developer tests, unit tests and development of automated tests. Analysis of expectations and goal of customers and other stakeholders. Compliance with non-functional requirements regarding performances, resource utilization and security. Support, maintenance and improvements of software integration process (Jenkins/GitLab/Atlassian tools/Azure DevOps) Domain & Phases V Model Domain: Infotainment preferred. Phases: ASPICE V Model SWE.1 to SWE.5 Technology Stack: C++14 and above & Gtest QT ( good to have ) Linux Codebeamer/Doors ( for Senior candidates 7 + yrs experience) Enterprise Architect ( for Senior candidates 7 + yrs experience) Jenkins/Kubernate UML diagrams ( for Senior candidates 7 + yrs experience) Necessary Qualifications : Proficient with Technology Stack (focus - c++) Experience working with large code bases, able to apply code refactoring Experience in working in large teams using clean code Experienced with synchronization techniques, multithreading, design pattern, SOLID Principle, IPC mechanism like shared memory, sockets, Dbus Proactive Communication

Key Responsibilities Support and maintain software CI/CD pipelines across existing infrastructure stacks. Build new CI/CD pipelines to meet emerging business and technical needs. Develop solutions using a Security First mindset. Write Infrastructure as Code (IaC) for new and existing business requirements. Document all newly developed infrastructure and processes. Collaborate with globally distributed development teams to improve CI processes and implement SDLC best practices . Skills, Knowledge & Expertise Leadership & Experience 6+ years of experience leading a team of motivated DevOps engineers. 4+ years of hands-on experience as a DevOps Engineer . 3+ years of experience working in a cloud environment (Azure preferred) as a software or operations engineer. 3+ years of systems administration experience with Linux and/or Windows . DevOps & Development Tooling Deep understanding of enterprise Software Development Life Cycle (SDLC) processes. Familiarity with Atlassian tools (JIRA, Confluence). Hands-on experience with CI/CD tools such as Atlassian Bamboo, GitLab, or similar. Scripting proficiency in Python, Bash, or PowerShell . Experience with Git (Bitbucket preferred). Familiarity with Agile methodologies . Infrastructure & Automation Practical experience with Infrastructure as Code tools (e.g., Terraform, CloudFormation, Ansible, Chef, Puppet). Experience deploying and managing distributed systems or client-server applications . Solid practical knowledge of networking (e.g., cross-account/cloud connectivity with secure configurations). Cloud & Containerization Practical experience managing and deploying Kubernetes clusters (preferably EKS). Experience with container-based technologies like Docker. Experience in managing and deploying Databricks workspaces and clusters using Terraform . Additional Skills Familiarity with SQL and modern SQL database technologies. Strong interpersonal and communication skills. Bachelor's or Master's degree in Computer Science or a related field.

Location: Ghansoli, Navi Mumbai Role & responsibilities: Administer and support Atlassian Cloud tools, including Jira Software, Jira Service Management, Confluence, Bitbucket, Bamboo. Configure and maintain Atlassian tools to meet business needs and follow established standards. Collaborate with cross-functional teams to integrate Atlassian tools with other systems. Manage permissions and access control via Atlassian Access for corresponding tools and projects. Develop, POC, and maintain custom marketplace plugins, workflows, and reports as needed. Create training curriculums for various Atlassian users and provide training as needed. Stay up-to-date with the latest Atlassian tools and technologies. Promote the use of Global and Project Jira Automation across existing projects to optimize operational processes. Develop best practices for administering Jira effectively over the long term. Create comprehensive documentation to cover Atlassian Cloud ecosystem management and standards for shared Atlassian components. Monitor audit logs of Atlassian products to identify any anomalies in tool usage. Provide user management support and training to end users. Lead/support UAT and production rollouts. Address issues promptly and respond positively to setbacks and challenges with a mindset of continuous improvement. Give constructive feedback to team members and set clear expectations. Help the team in troubleshooting and resolving complex bugs. Carry out POCs to ensure that suggested design/technologies meet requirements. Qualifications: Bachelors or masters degree in Computer Science, Information Technology, or a related field. 7+ years of relevant experience, with at least 3 years of administering Atlassian Datacenter tools in a corporate environment. Strong proficiency in administration and support activities of both on-premises and cloud variants of Jira, Confluence, and JSM. Extensive hands-on experience in setting up, configuring, and managing Atlassian DC or Cloud. Experience with automation and scripting to streamline workflows in Jira and JSM. Proficiency in configuring workflows, screens, fields, permissions, and other Jira components. Hands-on experience with the installation and upgrade of Atlassian applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr). Knowledge of at least one scripting language such as Python or Groovy. Experience in migrating and consolidating projects and spaces between Atlassian instances. Strong expertise in creating Jira dashboards, queries, and reports. Ability to write JQL (Jira Query Language) for advanced searches and reporting. Understanding of Agile and Kanban methodologies. Agile project management experience: 2+ years of experience designing and customizing workflows, managing project permissions, and optimizing project lifecycle management within Jira and Confluence. Certifications and experience: At least one Atlassian Cloud/Jira certification (ACP) and an understanding of advanced Jira Query Language (JQL), workflow schemes, and project templates. Excellent communication skills with the ability to consult with scrum masters, project managers, stakeholders, and technical teams to deliver solutions that meet requirements. Proactive, self-motivated, and self-managed.