20 Atg Jobs

Responsibilities 1) Perform parameterization and customization in Avaloq Core Banking Platform 2) Analyse business requirements and design / propose software solutions 3) Design, build and maintain efficient, re-usable and reliable code to ensure best possible performance and quality 4) Provide technical expertise and support for internal and external stakeholders 5) Mentor and coach team members 6) Assist project / program managers in project planning & project strategies a) More than 3 years of development experience in Avaloq Core Banking Platform b) Participation in multiple Avaloq Core Banking Platform implementations in various business / technical streams c) Ability to develop high level software designs and solutions d) Excellent analytical skills and systematic approach to problem solving e) Ability to articulate complex technical issues to business stakeholders f) Good understanding of core business processes and products in the private banking industry g) Excellent interpersonal and communication skills with a good command of written and spoken English

Luminous Power Technologies Pvt. Ltd is looking for CSC Manager to join our dynamic team and embark on a rewarding career journey Team Leadership: Manage and lead a team of employees, providing direction, guidance, and support to achieve departmental or organizational goals Planning and Strategy: Develop strategic plans, set goals, and create action plans to accomplish business objectives Operations Management: Oversee day-to-day operations, ensuring efficient workflow, resource allocation, and adherence to policies and procedures Budgeting and Financial Management: Manage budgets, allocate resources, monitor expenses, and contribute to financial planning Performance Management: Set performance expectations, conduct performance evaluations, and provide coaching and feedback to team members Project Management: Plan, execute, and monitor projects, ensuring timely completion, quality, and alignment with objectives

CirrusLabs Private Limited is looking for Appian Developer to join our dynamic team and embark on a rewarding career journey Application Development: Using the Appian platform, you design and develop business applications, workflows, and user interfaces You configure application components such as forms, reports, dashboards, and integrations using Appian's visual development environment Process Modeling: Analyzing business processes and requirements and translating them into Appian process models You design and build process flows, decision rules, and business rules to automate and streamline business processes User Interface Design: Creating intuitive and user-friendly interfaces for Appian applications You design and customize user interfaces using Appian's drag-and-drop interface designer, ensuring a seamless and engaging user experience Integration and Data Management: Integrating Appian applications with external systems and data sources You develop integration components using Appian's built-in connectors and APIs, allowing seamless data exchange and integration with other enterprise systems Business Rules and Logic: Implementing business rules and logic using Appian's rule engine You define and configure business rules to enforce policies, calculations, and validations within the application

Job Information Job Opening ID ZR_2056_JOB Date Opened 31/10/2023 Industry Technology Job Type Work Experience 6-10 years Job Title Avaloq Developer City Hyderabad Province Telangana Country India Postal Code 500003 Number of Positions 15 Responsibilities 1) Perform parameterization and customization in Avaloq Core Banking Platform 2) Analyse business requirements and design / propose software solutions 3) Design, build and maintain efficient, re-usable and reliable code to ensure best possible performance and quality 4) Provide technical expertise and support for internal and external stakeholders 5) Mentor and coach team members 6) Assist project / program managers in project planning & project strategies : a) More than 3 years of development experience in Avaloq Core Banking Platform b) Participation in multiple Avaloq Core Banking Platform implementations in various business / technical streams c) Ability to develop high level software designs and solutions d) Excellent analytical skills and systematic approach to problem solving e) Ability to articulate complex technical issues to business stakeholders f) Good understanding of core business processes and products in the private banking industry g) Excellent interpersonal and communication skills with a good command of written and spoken English check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Appian Process Automation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Lead the design and development of applications. Act as the primary point of contact for the project team. Provide guidance and mentorship to junior team members. Collaborate with stakeholders to gather requirements and define project scope. Ensure timely delivery of high-quality solutions. Professional & Technical Skills: Must To Have Skills: Appian development knowledge with hands-on experience Proficiency in Appian Process Automation Strong understanding of process automation and workflow design. Experience in implementing complex business processes using Appian. Knowledge of Appian architecture and best practices. Hands-on experience in Appian development and configuration. Additional Information: The candidate should have a minimum of 3 -5 years of experience in Appian Process Automation. This position is based at our Hyderabad office(HDC3B) Presence at office premises at least of 2 days per week is mandatory and no WFH policy as per Accenture guidelines. Shift timings 11AM to 8PM-A 15 years full-time education with engineering background is required. Qualification 15 years full time education

Title : eCommerce Solution Architect Location : Pune Rate : Rate is open to discussion Experience : 15-25 Years Shift : General Job Description : As an Architect, you will collaborate with business and IT leaders to align technology initiatives with business strategies. You will influence changes to business models, processes, organizations, and investments by providing a cloud and API-first technology perspective and an analytical approach to decision-making. You will ensure the delivery of high-quality technology solutions across a portfolio of eCommerce products, systems, and services. Key Responsibilities Architecture and Design: Design scalable, secure, and composable eCommerce architectures using Azure cloud technologies, ensuring alignment with business requirements and technical standards. System Integration Oversee the integration of eCommerce platforms with other systems, utilizing Azure Integration Services (AIS) and Azure API Management (APIM) to manage data flow, migration, and synchronization, ensuring a seamless user experience. Security Management Design robust security measures, including encryption, two-factor access controls, and OAuth2, to protect customer data and prevent fraud, ensuring compliance with Medlines security standards. Collaboration And Communication Collaborate with cross-functional teams, including developers, designers, project managers, and business stakeholders, to deliver eCommerce solutions. Provide technical leadership, communicate technical concepts to non-technical stakeholders, and maintain detailed technical documentation. Vendor Management Evaluate and lead the selection of third-party vendors and technologies that align with the eCommerce strategy. Education Bachelors degree in computer science, information technology, systems engineering, or a related field. Work Experience 15+ years of IT experience with minimum 5 years as solution architect Experience developing system designs, strategies, evaluations, and roadmaps. Experience delivering presentations to senior-level executives and technical audiences. Experience with composable software architectures that leverage an API-first approach and microservices. Experience with delivering software in the Azure cloud using modern CI/CD processes and delivery capabilities. Specific experience with eCommerce platforms (such as ATG, Magento, Shopify, Salesforce Commerce Cloud). Knowledge / Skills / Abilities Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical staff at all levels of the organization. Solid understanding of product management, agile principles, and development methodologies. Capable of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, considering technical and architectural debt. Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation. Strong leadership skills. Excellent analytical and technical skills. Excellent planning and organizational skills. Skilled at influencing, guiding, and facilitating stakeholders and peers in decision-making. Ability to work effectively in a team environment and lead cross-functional teams.

We have job opening for eCommerce Architecture with one of our client. If your profile matching to Jobe role & interest for this role , please share your profile along with below details to this id : shaswati.m@bct-consulting.com Title : eCommerce Solution Architect Location : Pune Experience : 15-25 Years Shift : General Total yrs of Exp Exp in Ecommerce Solution architect Exp as architect- CTC ECTC NP Ready to relocate -Pune Job Description : As an Architect, you will collaborate with business and IT leaders to align technology initiatives with business strategies. You will influence changes to business models, processes, organizations, and investments by providing a cloud and API-first technology perspective and an analytical approach to decision-making. You will ensure the delivery of high-quality technology solutions across a portfolio of eCommerce products, systems, and services. Key Responsibilities Architecture and Design: Design scalable, secure, and composable eCommerce architectures using Azure cloud technologies, ensuring alignment with business requirements and technical standards. System Integration Oversee the integration of eCommerce platforms with other systems, utilizing Azure Integration Services (AIS) and Azure API Management (APIM) to manage data flow, migration, and synchronization, ensuring a seamless user experience. Security Management Design robust security measures, including encryption, two-factor access controls, and OAuth2, to protect customer data and prevent fraud, ensuring compliance with Medlines security standards. Collaboration And Communication Collaborate with cross-functional teams, including developers, designers, project managers, and business stakeholders, to deliver eCommerce solutions. Provide technical leadership, communicate technical concepts to non-technical stakeholders, and maintain detailed technical documentation. Vendor Management Evaluate and lead the selection of third-party vendors and technologies that align with the eCommerce strategy. Education Bachelor’s degree in computer science, information technology, systems engineering, or a related field. Work Experience 15+ years of IT experience with minimum 5 years as solution architect Experience developing system designs, strategies, evaluations, and roadmaps. Experience delivering presentations to senior-level executives and technical audiences. Experience with composable software architectures that leverage an API-first approach and microservices. Experience with delivering software in the Azure cloud using modern CI/CD processes and delivery capabilities. Specific experience with eCommerce platforms (such as ATG, Magento, Shopify, Salesforce Commerce Cloud). Knowledge / Skills / Abilities Excellent written and verbal communication skills, with the ability to effectively communicate with technical and non-technical staff at all levels of the organization. Solid understanding of product management, agile principles, and development methodologies. Capable of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, considering technical and architectural debt. Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation. Strong leadership skills. Excellent analytical and technical skills. Excellent planning and organizational skills. Skilled at influencing, guiding, and facilitating stakeholders and peers in decision-making. Ability to work effectively in a team environment and lead cross-functional teams.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Roles and responsibilities: Analyze website internal search (site search) performance and provide suggestions for improvements Produce site search deliverables such as: Keyword research & optimization Implement redirects Creating disambiguator, recommended links and banners Dictionary update, sites search audits Working on reports by using tools like Omniture, Google Analytics etc. Will be working on site search platforms viz. IM Solr / Endeca etc. Technical and Functional Skills: Graduate with a minimum of 0 to 6 months of proven experience in SEO. Should be internet savvy and able to navigate websites easily Content Management System or eCommerce background preferred Good logical aptitude and ability to research on its own Good communication skills Intermediate knowledge of MS Excel, PowerPoint & Web Analytics

Description a) Should have 3 years' experience working in Oracle Commerce cloud (OSF) (b) Should have experience alteast 4 years in React JS and Node.JS (c) Should have good communication skill (d) Should know Agile ways of working (e) Should have knowledge of JIRA and confluence. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills OCC Developer Languages RequiredENGLISH Role Rarity To Be Defined

Appian Lead Developer LocationHyderabad , Take relocation as well Experience8+ Years Budget36 LPA NPLWD 20thMar25 , or ask if any NP buyout option is there. Scadea Payroll, EY Client Mandatory L3 Certification

Euclid Innovations Pvt Ltd is looking for Appian Developer to join our dynamic team and embark on a rewarding career journey. As an Appian Developer, your role is to design, develop, and deploy applications using the Appian platform Appian is a low-code development platform that enables the creation of enterprise applications with minimal coding Here are some key responsibilities and tasks typically associated with the role of an Appian Developer:Application Development: Using the Appian platform, you design and develop business applications, workflows, and user interfaces You configure application components such as forms, reports, dashboards, and integrations using Appian's visual development environment Process Modeling: Analyzing business processes and requirements and translating them into Appian process models You design and build process flows, decision rules, and business rules to automate and streamline business processes User Interface Design: Creating intuitive and user-friendly interfaces for Appian applications You design and customize user interfaces using Appian's drag-and-drop interface designer, ensuring a seamless and engaging user experience Integration and Data Management: Integrating Appian applications with external systems and data sources You develop integration components using Appian's built-in connectors and APIs, allowing seamless data exchange and integration with other enterprise systems Business Rules and Logic: Implementing business rules and logic using Appian's rule engine You define and configure business rules to enforce policies, calculations, and validations within the application

Appian Lead Developer LocationHyderabad , Take relocation as well Experience8+ Years Budget36 LPA NPLWD 20thMar25 , or ask if any NP buyout option is there. Scadea Payroll, EY Client Mandatory L3 Certification

JD : Must Have Skills Proven knowledge on OOP (Object Oriented Programming) concepts. Experience with Oracle ATG Commerce platform. Java/J2EE development experience. Worked on at least one application server (JBoss, IBM Websphere, Weblogic etc.) Experience with HTML5, CSS3, JavaScript, jQuery, Bootstrap, and/or Material Experience developing large web sites or applications Experience in CI/CD tools like Jenkins or similar Experience in Requirement management tools like Atlassian Jira or similar tools Experience with Source code control systems like Bitbucket / GitHub or similar REST API, API development, Microservices architecture etc. Hands on experience in unit test coverage using Junit or similar Good understanding and experience building scalable and high-performance applications leveraging design patterns, best architecture/coding practices At least 2 years of experience working on enterprise E-Commerce platform. Preferred Skills Integration tools like SOA, APIGEE, SAP PI etc. ERP's like SAP, Oracle, MFG/Pro Nice to Have Skills - Experience in Oracle PL/SQL

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an Appian developer who will be responsible for the design, development, testing, and maintenance of enhancements and defect fixes. To succeed in this role, you will collaborate with our business analysts, developers, and software testers to create solutions that meet quality standards and stakeholder needs. What You?ll Do Develop and implement Appian and web-based applications Provide technical guidance to mid-level developers as and when required Work with business users to translate business requirements into technical designs to map and load data from source systems to the data warehouse Build critical Appian based application as well as associated integration components in Java Develop applications in Appian business process management and integrate with other COTS products Problem solve and estimate and size Appian business requirements Debug issues in interfaces and process models Expertise You?ll Bring Qualifications & Certifications: Bachelor?s Degree in Computer Science, Computer Engineering or a closely related field Appian Analyst and Appian Designer Level certified; At least one major programming language Sites, complex SAIL forms Multiple integrations with external systems Understanding the differences between REST, SOAP and the basic design principles in integrating to web services. Other skills: The ability to: Scope Appian projects Lead a team of distributed engineers Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an Appian developer who will be responsible for the design, development, testing, and maintenance of enhancements and defect fixes. To succeed in this role, you will collaborate with our business analysts, developers, and software testers to create solutions that meet quality standards and stakeholder needs. What You?ll Do Develop and implement Appian and web-based applications Provide technical guidance to mid-level developers as and when required Work with business users to translate business requirements into technical designs to map and load data from source systems to the data warehouse Build critical Appian based application as well as associated integration components in Java Develop applications in Appian business process management and integrate with other COTS products Problem solve and estimate and size Appian business requirements Debug issues in interfaces and process models Expertise You?ll Bring Qualifications & Certifications: Bachelor?s Degree in Computer Science, Computer Engineering or a closely related field Appian Analyst and Appian Designer Level certified; At least one major programming language Sites, complex SAIL forms Multiple integrations with external systems Understanding the differences between REST, SOAP and the basic design principles in integrating to web services. Other skills: The ability to: Scope Appian projects Lead a team of distributed engineers Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.

About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for an Appian developer who will be responsible for the design, development, testing, and maintenance of enhancements and defect fixes. To succeed in this role, you will collaborate with our business analysts, developers, and software testers to create solutions that meet quality standards and stakeholder needs. What You?ll Do Develop and implement Appian and web-based applications Provide technical guidance to mid-level developers as and when required Work with business users to translate business requirements into technical designs to map and load data from source systems to the data warehouse Build critical Appian based application as well as associated integration components in Java Develop applications in Appian business process management and integrate with other COTS products Problem solve and estimate and size Appian business requirements Debug issues in interfaces and process models Expertise You?ll Bring Qualifications & Certifications: Bachelor?s Degree in Computer Science, Computer Engineering or a closely related field Appian Analyst and Appian Designer Level certified; At least one major programming language Sites, complex SAIL forms Multiple integrations with external systems Understanding the differences between REST, SOAP and the basic design principles in integrating to web services. Other skills: The ability to: Scope Appian projects Lead a team of distributed engineers Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.

Job Title: ATG System Analyst Location: Remote Job Type: Full-time Experience Level: 9+ Job Summary: We are seeking an experienced ATG System Analyst to join our team. The ideal candidate will have strong expertise in Oracle ATG Web Commerce and will be responsible for analyzing, designing, and optimizing ATG-based eCommerce systems. This role requires collaboration with development teams, business stakeholders, and IT teams to ensure seamless integration and performance of ATG applications. Key Responsibilities: Analyze business and system requirements to design scalable ATG Commerce solutions . Collaborate with development teams to implement and enhance ATG-based applications. Monitor and troubleshoot issues related to ATG Web Commerce, BCC, Endeca, and related components . Optimize ATG performance, caching, and database interactions for a seamless user experience. Work with cross-functional teams to integrate ATG with third-party systems (ERP, CRM, Payment Gateways, etc.). Provide technical documentation, process improvements, and best practices for ATG implementations. Support deployment activities, conduct testing, and ensure system stability post-implementation. Assist in debugging production issues and providing resolution within SLAs. Required Skills & Qualifications: Strong experience in Oracle ATG Web Commerce (Dynamo, BCC, CSC, Endeca). Proficiency in Java, J2EE, JSP, Servlets, and Web Services . Experience in ATG Commerce pipeline, personalization, and checkout flows . Knowledge of Oracle databases, SQL, and caching mechanisms (Coherence, EHCache, etc.) . Hands-on experience with integration of ATG with third-party applications . Familiarity with CI/CD pipelines, version control (Git), and Agile methodologies . Strong problem-solving, analytical, and communication skills. Preferred Qualifications: Experience with cloud-based ATG implementations (AWS, Azure, or GCP) . Knowledge of front-end technologies such as HTML, CSS, JavaScript, and React/Angular . Experience working in eCommerce, retail, or digital transformation projects .

Project Role :Tech Delivery Subject Matter Expert Project Role Description :Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills :SAP Hybris Commerce Good to have skills :Java Full Stack Development Minimum 7.5 year(s) of experience is required Educational Qualification :BE, B-Tech Key Reponsibilities :1 At least one E-Commerce Implementation Project through design-build-test phases 2 Min 1 years of Experience with one major E-Commerce technology Hybris, WebSphere Commerce or ATG 3 Java /J2ee/Spring/hibernate as core/basic experience 4 Lead the scrum team in using Agile methodology and scrum practices 5 Helping the product owner and development team to achieve customer satisfaction 6 Lead the scrum and development teams in self-organization Technical Experience : 1 Java Spring 2 Java Hibernate 3 SAP Hybris Commerce 4 Knowledge of CMS cockpit, functionality of SOLR, hybris customization Professional Attributes :1 Communication and leadership skills 2 Team handling and analytical skills 3 Presentation skills and ability to work under pressure 4 Ability to prioritize and manage multiple tasks 5 Strong written and verbal communication skills 6 Good team player Qualification NA

Project Role : Technology Architect Project Role Description : Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security. Must have skills : SAP Hybris Commerce Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : BE, B-Tech Job Requirements :Key Responsibilities :1 At least one E-Commerce Implementation Project through design-build-test phases 2 Min 1 years of Experience with one major E-Commerce technology Hybris, WebSphere Commerce or ATG 3 Java /J2ee/Spring/hibernate as core/basic experience 4 Lead the scrum team in using Agile methodology and scrum practices 5 Helping the product owner and development team to achieve customer satisfaction 6 Lead the scrum and development teams in self-organization Technical Experience :1 Java Spring 2 Java Hibernate 3 SAP Hybris Commerce 4 Knowledge of CMS cockpit, functionality of SOLR, hybris customization Professional Attributes :1 Communication and leadership skills 2 Team handling and analytical skills 3 Presentation skills and ability to work under pressure 4 Ability to prioritize and manage multiple tasks 5 Strong written and verbal communication skills 6 Good team player Educational Qualification:BE, B-Tech Qualifications BE, B-Tech

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.