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Hiring PAN India_Aternity Support Executive Sdna Global

4 - 7 years

3 - 8 Lacs

Bengaluru, Hyderabad, Kolkata

Work from Office

Role : Aternity Support Executive Location : Kolkata, Bangalore, Hyderabad, Chennai Experience : 6-10 Key Responsibilities: Follow ITIL Best Practices and work on various ITIL processes such as Incident Management, Change Management and Service Now Requests etc. Implement Intelligent automation tools, dashboards to reduce manual effort Understand the overall technical architecture and implement improvements Technical Skills: Good knowledge on any of two technology- Linux, SQL, Selenium, Java,and python Proficient in HTML and browser concepts, able to create Aternity signatures/BSM scripts and grasp underlying concept. Ability to analyze workstation and browser app performance is advantageous. Utilize Aternity and Big Panda to enhance understanding of performance issues. Strong technical understanding. Ability to troubleshoot complex issues and assist team members effectively. Operating in shifts in support engagement. Must have good problem solving capabilities and good communication skill. Powershell scripting knowledge is a plus Tableau knowledge is a plus Mandatory Teck Skills : Aternity, Big Panda, any of two technology- Linux, SQL, Selenium, Java,Python Note : Only technical candidates are eligible (B.Tech/BE, BCA/MCA, M.Tech/ME) etc Interested candidates share your updated resume at reshmi.das@sdnaglobal.com mention subject line as "Applying for Aternity Support Executive

Posted 3 months ago

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