Specialist, Digital Communication Ocwen Financial Solutions Pvt. Ltd. - APAC

1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: You will be responsible for providing excellent customer service by promptly and professionally handling customer inquiries via email. This includes responding to inquiries from various departments, maintaining accurate information in the system, and supporting inbound customer calls during peak volumes. Key Responsibilities: - Handle customer inquiries from various departments such as Home Retention Department, Relationship Managers, and other internal departments through email and website. - Process requests related to Lien Release, Assumptions, Escheat and Land Title Adjustment, Tax and Insurance. - Manage specific tasks in MSP that require sending emails to customers. - Provide accurate and timely information to customers via email. - Update information in MSP/Reverse Quest as needed. - Support inbound customer calls during peak volumes or special initiatives. Qualifications: - Bachelor's degree or equivalent. - Minimum of one year of experience in a customer service or collections environment preferred. - Proficiency in Microsoft Office products (Word, Excel, etc.). - Strong written and verbal communication skills. - Ability to deal with conflict and resolve issues effectively. - Adaptable to changing environments and flexible with scheduled shift changes. - No documented disciplinary action in the past 12 months. - Appraisal rating of Effective Performance or above in the last completed performance cycle. - Minimum of 9 months in the current role. Additional Details: The work schedule includes a hybrid work environment with two days per month working from the office.,

Posted 4 days ago

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Senior Quantity Surveyor WSP

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

The Idle Candidate Should Be Specialised In Measurement & Cost Estimation Of MEP Systems, Mechanical, Ventilation, Air Conditioning, Plumbing, Drainage, Electrical, Low Voltage, Vertical Transportation, Etc. Along With Havie experience of working on project in UK/Europ region. Keeping track of design changes, actual work modifications, and subcontractor work Offering advice on contract suitability, improvements, and new strategies to managers and clients Shall have knowledge of Method of measurements like NRM1, NRM2 & NRM3, (POMI) and experience of CESMM standard method of measurement preferred but not essential Shall have experience on different types of form of contract, drawings, DBRs, Specifications, and other project documents. Should be able to take responsibility for quantity take-off/ Validating Quantity & Estimates for MEP items. Shall act as a supporting member for completing/verifying the tasks assigned to the team. Shall have a basic understanding of market rates. Shall prepare RFI, Assumptions and Qualifications for the take-offs. Shall raise queries and liaise with the interdepartmental Team Leads and/or the Client for clarifications. Cost Estimation & Assist with drafting detailed progress/ cost reports Understanding the implications of health and safety regulations Well-developed and efficient verbal and written communication and interpersonal skills. Experience in Cost X and other on screen take off software will be an advantage MRICS or enrolled on APC preferred but not essential,

Posted 2 months ago

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