Job
Description
Position Purpose Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. Preferably accounting / commerce financial management background. He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients. Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. He/ She should be able to articulate well and communicate well across all levels in the organization. Ensure all the transactions are performed within the agreed timelines without errors and mistakes. Maintain Communication Channels with internal peer groups and business teams. Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current. Escalate unresolved open items to the Team lead / Assistant Manager. Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions. Responsibilities Direct Responsibilities Primary Responsibilities Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively. Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner. Performing a range of daily, weekly, monthly quarterly reconciliations across all the business lines. Performing a range of daily, weekly, monthly yearly controls to ensure feeds related net transactions are in place Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business. Investigating any open breaks and work with business team and any external parties for resolution. Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. Escalate unresolved open items to the Team lead / Assistant Manager. Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages. Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and custodians in order to improve auto matching in Intellimatch. Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution. Ensure all the process changes are discussed with team and tracked in the tracker appropriately. Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch. Responsible for the internal integrity of the automated reconciliation via Intellimatch. Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data. Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner. Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch. Liaising with IT for any discrepancies or changes in the flat files received for import. Maintain Communication Channels with internal peer groups, within GSO and with spoke locations. Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members. Accountable to follow the BCP / BIA documents. Primary Working Relationships The Candidate will report to the Process Lead/Assistant Manager of the process. Actively participate in all huddles and internal meetings. The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients. The position interacts with International Team Members of BNP Group. Contributing Responsibilities Working together with Lisbon, Mumbai Chennai to achieve the vision of SSC Reconciliation. Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction. Technical Behavioral Competencies - College Degree, preferably a Masters degree in Commerce or MBA (Finance) - Strong verbal and written English skills required. Ability to converse clearly with internal and external staff. - Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. - Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines. - Proficient in Microsoft Office Applications and strong MS-Word Excel skills required. - To be based in Chennai Mumbai and prepared to travel if required. - Must be prepared to work in any shift supporting business Requirements. - Identify Operational Risk Areas within the Client Business Revenue Process. Client Focus Adaptability: Client Focus: Be pro-active in developing customer relations by understanding and responding to customer needs. Strive continually for customer satisfaction and focus on Client Delight. Adaptability: Always look for ways to improve services and processes Be able to adapt to different markets and different clients evolution Integrity, trust fairness Acts with integrity in all interactions with colleagues, team members and clients. Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. Treats others fairly, showing respect and courtesy. Builds trust by responding openly, genuinely and consistently to others. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Communication skills - oral written Active listening Adaptability Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to set up relevant performance indicators Ability to develop and adapt a process Analytical Ability Ability to develop and leverage networks Education Level: Bachelor Degree or equivalent Experience Level Beginner Other/Specific Qualifications (if required)
