Associate Manager, Quote Services

What You Will Be Doing

Key Responsibilities

• Manages procedures and team workload and carries out supervisory duties and ensures execution of the standard and global quote process.
• Responsible for writing, maintaining, and adoption of standard quote operating procedures. Verifies the adoption of SOPs to collect information for improvement, training, and development.
• Interviews and trains new employees and set team priorities and goals and participates in talent development and completion of performance appraisals. Involved in salary and merit discussions as well as disciplinary actions.
• Data entry of customer quotes into Arrow's IQ and Sales Desktop system, including data manipulation and advanced Excel formatting. Note and learn strategic nuances for specific accounts to assist SMR in determining quote strategy.
• Monitor quote process daily to advise and remind SMR's of quote response deadlines and manage and maintain quote log.
• Manage coordination and execution of strategic/global customer quotes.

Job Complexity

• Coordinates and supervises the daily activities of business or technical support or production team
• Sets priorities for the team to ensure task completion coordinates work activities with other supervisors
• Decisions are guided by policies, procedures and business plan receive guidance and oversight from manager
• Typically, does not spend more than 20% to 40% of time performing the work supervised
• Accountable for the results of medium-sized routine support or production operations teams
• Solves problems based on practice and precedent
• Trains team members and provide input to employee performance evaluations

What we are looking for

Experience / Education

• Typically requires a 3-year degree and a minimum of 8-12 years of related experience

What's In It for You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Insurance
• Bonus & Incentives
• Growth Opportunity And more!