10 Associate Manager Jobs

Kraft Heinz Company is looking for Associate Manager, Global GBS to join our dynamic team and embark on a rewarding career journey Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals

Roles and Responsibilities Handling day to day Restaurant Operations Shift management Cost Management People Management Customer Service Handling Customer Concerns Team handling Desired Candidate Profile Age : 21 - 35 years Open to work in all shifts as per industry standards Keen to learn & grow in a fast-paced environment Good communication skills & able to handle a team. Hotel management Fresher OR Any graduate with relevant experience in similar industry Perks and Benefits PF, ESIC, Gratuity, School fees of kids*Attractive Monthly Incentives Opportunity for promotion on completion of 4 to 6 months with our unique training plans

Maximize Paid to Applied Business with underwriting and finance teams. Manage welcome calling, discrepancy reduction, WIP, vendor bills, and dashboards. Coordinate field operations and drive employee engagement for CAT-ops.

Leading BPO in Bangalore//Pune//Kolkata Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5LPA based on Last CTC Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT, SLA Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Leading BPO in Bangalore//Gurgaon Hiring For Team Leader/Assistant Manager International Banking Voice Process CTC UPTO 8LPA Require min 1 Year as Team Leader Experience in International BPO in Banking VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT, SLA Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Leading BPO in Pune/ Bangalore/Kolkata Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT, SLA Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

Key Responsibilities Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis Understanding of Moody's reporting platforms is an advantage SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management BCBS 239 and PRA requirements Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control This includes expected data quality monitoring required in the reporting standards for regulatory reporting Continuously strive for process improvement with standardisation, simplification and automation People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and banks technology objectives Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Lead to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting Head and Reporting Leads Credit and Market Risk functions Functional Heads and Leads Capital Technology and PSS Head and Leads across PSS and Technology Capital Change Management Head and Leads across Capital Change Country Regulatory Reporting CFO, Financial Controller and Country Leads Skills And Experience Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moodys, Oracle, QRM Qualifications MBA (Fin) or Masters in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce Chartered Accountant: Risk Management or related Professional Certification will be an added advantage 5-7 years of post-qualification experience covering Financial Reporting or Regulatory Reporting or Risk Reporting Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU About Standard Chartered We're an international bank, nimble enough to act, big enough for impact For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours When you work with us, you'll see how we value difference and advocate inclusion Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies everyone feels respected and can realise their full potential

Job Summary Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis Understanding of Moody's reporting platforms is an advantage SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management BCBS 239 and PRA requirements Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control This includes expected data quality monitoring required in the reporting standards for regulatory reporting Continuously strive for process improvement with standardisation, simplification and automation People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and banks technology objectives Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Lead to achieve the outcomes set out in the Banks Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key Stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting Head and Reporting Leads Credit and Market Risk functions Functional Heads and Leads Capital Technology and PSS Head and Leads across PSS and Technology Capital Change Management Head and Leads across Capital Change Country Regulatory Reporting CFO, Financial Controller and Country Leads Qualification MBA (Fin) or Masters in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce Chartered Accountant: Risk Management or related Professional Certification will be an added advantage Minimum of 8 years of Capital Regulatory Reporting Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU Role Specific Technical Competencies Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moodys, Oracle, QRM About Standard Chartered We're an international bank, nimble enough to act, big enough for impact For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours When you work with us, you'll see how we value difference and advocate inclusion Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies everyone feels respected and can realise their full potential

Key Responsibilities Strategy Responsible to manage Regulatory reporting function and its deliverables in accordance with Regulatory requirements and provider greater insights across all Capital metrics submitted to the stakeholders Work across Group, Country, Business and Change teams with an aim to improve accuracy of reporting and drive initiatives to optimize Capital and RWA thereby contributing to improve Group RoTE Business Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis Understanding of Moody's reporting platforms is an advantage SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management BCBS 239 and PRA requirements Processes Ensure the operational efficiency, accuracy and completeness of the reports are monitored with appropriate KPIs Establish robust control and governance on the reporting process including the requirements to manage report quality and operational control This includes expected data quality monitoring required in the reporting standards for regulatory reporting Continuously strive for process improvement with standardisation, simplification and automation People & Talent Collaborate with various teams to resolve Capital issues; transition changes into BAU efficiently that is aligned with the regulatory and banks technology objectives Build relationships to improve collaboration across Change, Technology and Business teams to implement changes into Capital CoE Risk Management Candidate needs to be able to articulate the Capital metrics and drive the discussion with Senior stakeholders across Finance, Risk, Treasury and Business to meet the requirements Provide Consultation/Support in dealing with business queries relating to Capital metrics , all other internal and external capital regulatory reports Governance Monitor and ensure that appropriate Change governance is followed across all transformation initiatives Represent the function at the governance forums in place for tracking change initiatives and influence decisions in respect of the change backlog, prioritisation, choice of technology tools and the operating model Regulatory & Business Conduct Display exemplary conduct and live by the Groups Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Lead to achieve the outcomes set out in the Banks Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Key stakeholders GPO/GPM, Capital CoE Group Regulatory Reporting Head and Reporting Leads Credit and Market Risk functions Functional Heads and Leads Capital Technology and PSS Head and Leads across PSS and Technology Capital Change Management Head and Leads across Capital Change Country Regulatory Reporting CFO, Financial Controller and Country Leads Skills And Experience Strong functional content across Basel framework (Basel II, III and IV); Capital metrics computation and methodologies, with key drivers Good understanding on Banking Products and able to co-relate to Risk Weighted Assets / Regulatory Reporting Candidate must be familiar with the use of SQL to interrogate and extract the data for analysis SAS and/or Python knowledge is an added benefit Candidate must be familiar with regulatory requirements for data management BCBS 239 and PRA requirements Stakeholder engagement (across geographies) People leadership and management Technical skills like Advanced Excel (including macro) and Python / R Knowledge on Balance Sheet Management systems like Moodys, Oracle, QRM Qualifications MBA (Fin) or Masters in finance / Accountancy / Economics or affiliated subjects; Undergraduate degree in Science / Engineering / Commerce Chartered Accountant: Risk Management or related Professional Certification will be an added advantage 5-7 years of post-qualification experience covering Financial Reporting or Regulatory Reporting or Risk Reporting Strong knowledge of Capital regulations and metrics; Proficient in analytics to drive deep understanding of Capital; Collaboration mindset; able to deliver solutions to improve BAU About Standard Chartered We're an international bank, nimble enough to act, big enough for impact For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours When you work with us, you'll see how we value difference and advocate inclusion Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies everyone feels respected and can realise their full potential

Leading BPO in Kolkata and Pune Hiring For Team Leader/Assistant Manager Travel Process International Voice Process CTC UPTO 7 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in