Associate Manager - Client Servicing

The Client Servicing is self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A “can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.

Responsibilities

• Manage project costs, budgets and client expectations
• Anticipate and make recommendations for client needs.
• Be exceptionally responsive to all client requests.
• Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
• Coordinate projects by communicating effectively with client & production team to follow all steps to ensure project stays on track.
• Work with creative team to bring ideas into the mix, offer suggestions, research, ability to share & constantly learn new technology.
• Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.

Duties include

• Receive, coordinate & assign existing client requests.
• Creating project dockets including budgets, timelines, creative briefs, project folders
• Quality assurance including proof-reading and ensuring that all work presented to our clients meets their specifications and brand mandates
• Managing budgets and timelines
• Generating and presenting change orders
• Providing clients with timely updates and status
• Updating all project statuses
• Review and preparation of invoices

Requirements

• Must have excellent problem solving, organizational, written & verbal communication.
• Must have strong follow-up skills.
• Proficient in Microsoft Outlook, Word, Excel.
• Must have excellent phone skills & etiquette.
• Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.
• Must be willing to learn new things.

Job Type: Full-time

Pay: ₹25,000.00 - ₹60,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 5 years (Required)

Application Deadline: 20/05/2025