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1.0 - 3.0 years

4 - 5 Lacs

Chennai

Hybrid

Associate -OTC ( Over-the-Counter ) Valuation Knowledge and skills required Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Identify Operational Risk Areas within the Client Business Revenue Process. Supervise, Monitor, Control and Co-ordinate all activities in the department. Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines • Proficient in Microsoft Office Applications and strong MS Excel skills required. • Experience of operations in a Fund Management, Custody, Reconciliation like cash and collateral. • Extensive experience of working within Derivative operations. • Thorough understanding of all Derivative product classes. • Process accurate OTC pricing / Trade booking on a Global basis within given deadlines. • Query resolution in accordance with time frames set out in Client SLAs • Work with the Vendors and other parties to capture OTC prices. • Resolve pricing / trade booking issues in a timely basis. " Associate will be responsible for performing daily tasks related to OTC valuation & Booking teams carried out in the MFS department. He/ She will be working closely with offshore management, Front office, Account managers, external vendors as part of their daily tasks and will report to local management in Chennai. The staff will be working closely with all internal teams, Paris and local management as part of their daily BAU. Good functional understanding of the OTC derivative business along with good knowledge on OTC products & Booking, Corporate action, Trade Settlement, Trade life cycle, Collateral management is required. " Interested candidates pleas mail on meghana.narasimhan@kiya.ai or call 9082501996

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1.0 - 3.0 years

4 - 5 Lacs

Chennai

Hybrid

Associate -OTC ( Over-the-Counter ) Valuation Knowledge and skills required Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Identify Operational Risk Areas within the Client Business Revenue Process. Supervise, Monitor, Control and Co-ordinate all activities in the department. Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines • Proficient in Microsoft Office Applications and strong MS Excel skills required. • Experience of operations in a Fund Management, Custody, Reconciliation like cash and collateral. • Extensive experience of working within Derivative operations. • Thorough understanding of all Derivative product classes. • Process accurate OTC pricing / Trade booking on a Global basis within given deadlines. • Query resolution in accordance with time frames set out in Client SLAs • Work with the Vendors and other parties to capture OTC prices. • Resolve pricing / trade booking issues in a timely basis. " Associate will be responsible for performing daily tasks related to OTC valuation & Booking teams carried out in the MFS department. He/ She will be working closely with offshore management, Front office, Account managers, external vendors as part of their daily tasks and will report to local management in Chennai. The staff will be working closely with all internal teams, Paris and local management as part of their daily BAU. Good functional understanding of the OTC derivative business along with good knowledge on OTC products & Booking, Corporate action, Trade Settlement, Trade life cycle, Collateral management is required. "

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k 50k with joining bonus of 52k call aditi@7795311459 call indu@7848820046 call call kavya@7849020010 call hr Indu@7848820046

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with 50k joining bonus Two way transport call aditi@7795311459 call pooja@9886112704

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k call aditi@7795311459 indu@7848820046 kavya@7849020010 ruth@9590520040

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k with 50k joining bonus Two way transport call hr Monica@7848820049 call pooja@9886112704

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! Freshers and experienced candidates welcome. Job Details: Process: International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Neha-7975182408 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

0 - 2 Lacs

Gandhinagar

Work from Office

We refer to an opening for the position of Senior Associate, Associate & Junior Associate in our company Theobroma Foods Pvt. Ltd. to be based at Kudasan, Gandhinagar, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent range of offerings that include brownies, cakes, desserts, chocolates, breads, and savories.From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en JOB DESCRIPTION: To attend the daily briefings before start of the shift To check the table set up as per the set standards at the beginning of the shift To greet the Guests in an approved standard and escort to the table To Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) To Inform Guests about the days special menus, discount schemes etc To offer menu recommendations upon request To Up-sell the decided menus as and when appropriate To take accurate food and drinks orders To communicate order details to the Kitchen Staff To serve food and drink orders to the Guests with smiling face To check dishes and kitchenware for cleanliness and presentation and report any problems To deliver checks and collect bill payments. To take dirty plates, glasses and silverware to kitchen for cleaning. To account for the cash collected from Guests accurately. Job Location: Ground Floor Unit no. 17, Block B+C), Orbit Mall, near Taco Bell, Reliance Cross Rd, Kudasan, Gandhinagar, Gujarat 382421 Note: Freshers can also apply. In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Kudasan, Gandhinagar, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or by Theobroma Foods Pvt. Ltd. for any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions put forth in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Kindly send your updated resume to sujal.patel@theobroma.in Alternatively, you can share it via WhatsApp/Call at 97121 48353. Regards Sujal Patel Manager HR +91- 97121 48353 THEOBROMA FOODS PVT. LTD. Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.

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0.0 - 1.0 years

2 - 2 Lacs

Hyderabad

Remote

- Researching information from various sources and inputting into CRM. - identify and solve problems using assigned tasks. - Analyze historical data to identify trends, manage tasks. - Enter data into Excel, Google sheets and make sure accurate.

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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2.0 - 7.0 years

4 - 6 Lacs

Gurugram

Work from Office

International Voice Process Experience - 2 years minimum in International voice Process CTC-Upto 6 LPA Any Graduates Location - Gurugram Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 HR Haider: 9256424833 Perks and benefits Salary + Incentives + Allowances Both Cabs

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0.0 - 5.0 years

2 - 7 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k indu@7848820046 kavya@7849020010 ruth@9590520040

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 20k Experienced 35k to 42k Two way transport call hr soniya @7848820042 call hr Suman@7848820047 call hr ashika@7829423175

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k Two way transport Ruth@9590520040 Indu@7848820046

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced:50k call hr namritha@7795311104 call hr anusha@7815982900

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0.0 - 5.0 years

6 - 7 Lacs

Noida, Mumbai, Hyderabad

Work from Office

The candidate has to relocate to Gurgaon. As a Business Development Associate / Sales Executive at PlanetSpark, you will be an integral part of our sales team, responsible for driving revenue growth through sales strategies.

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory call Muthamma@9886112583 call Suman@7848820047 Only Graduates can apply work location:Bomnahalli salary:28k

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory call Muthamma@9886112583 call Suman@7848820047 Only Graduates can apply work location:Bomnahalli salary:30k

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1.0 - 6.0 years

3 - 5 Lacs

Pune, Bengaluru

Work from Office

International Voice Process Experience - 1 year min in International Voice Process CTC-Upto 5.75 LPA Any Graduate Location - Bangalore & Pune Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Perks and benefits Salary+Incentives+Night Shift allowances Both Cabs

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1.0 - 4.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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1.0 - 10.0 years

1 - 8 Lacs

Navi Mumbai, Maharashtra, India

On-site

Description We are seeking a dedicated Customer Service Representative to join our team in India. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to help clients with their inquiries and issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Provide exceptional customer service support to clients via phone, email, and chat. Assist customers with inquiries, complaints, and technical issues in a timely manner. Document all customer interactions and feedback in the CRM system. Collaborate with team members to improve customer service processes and policies. Identify and escalate priority issues to the appropriate team or management. Stay updated on product knowledge and company policies to provide accurate information. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic computer skills and proficiency in MS Office Suite. A positive attitude and a willingness to learn and adapt.

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