Associate II UX Design-SUPPORT SERVICES-Digital-IT

Job Title: UX Designer

Job Summary:

We are seeking a creative and user-focused UX Designer to join our team. The ideal candidate will be responsible for designing intuitive, engaging, and user-centered experiences across digital platforms. You will collaborate with cross-functional teams to understand user needs, define design strategies, and deliver high-quality solutions that enhance user satisfaction and business outcomes.

Key Responsibilities:

• Conduct user research, interviews, and usability testing to understand user behavior and needs.
• Translate insights into wireframes, prototypes, and user flows.
• Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions.
• Create and maintain design systems and style guides.
• Ensure designs are accessible, responsive, and aligned with brand guidelines.
• Analyze user feedback and metrics to improve the user experience.
Stay updated with industry trends, tools, and best practices.

Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Psychology, or related field.
• 2–5 years of experience in UX design or a related role.
• Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar.
• Strong portfolio showcasing UX design projects and problem-solving skills.
• Understanding of HTML/CSS and front-end development principles is a plus.
Excellent communication, collaboration, and presentation skills.

Preferred Skills:

• Experience with mobile and web applications.
• Familiarity with accessibility standards (WCAG).
• Knowledge of UX research methodologies.
• Ability to work in agile environments.