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5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
The Company Overview Aon plc (NYSE: AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon India Insurance Brokers Private Limited, licensed since 2017, is a composite insurance broker delivering insurance and reinsurance broking services to corporate clients in India. Aon India has over 500+ colleagues across nine locations in India. Website: https: / / www.aon.com / apac / india / default.jsp Job Dimensions (role and responsibilities): Lead client relationship by timely addressing requirements and ensure commitments are honoured. Handle blocking issues Maintain and improve insurer relationship. Work closely with the existing team Prepare and maintain required MIS and presentations Identify growth opportunities Develop Affinity programs for target clients Work closely with sales teams to identify new opportunities and develop them Contribute to growth of Affinity and Motor business in India Key Performance Indicators: Represent Aon Affinity and Motor to all clients by encouraging positive relationships through regular client interactions. Ensure all client commitments are fulfilled withing agreed timelines. Identify gaps in servicing and propose solutions. Building relations with market, insurance companies, Aon network, third Party Intermediaries, and technical colleagues to improve service delivery, establish new opportunities for risk placement, or facilitate the settlement and payment of claims Work with existing team members to provide mentorship and assist the team in improving efficiency Sharing standard processes and working with sales colleagues to craft Affinity and Motor opportunities to achieve the teams annual target. Develop promotional materials and participate in trade shows, conferences, marketing and PR campaigns and other activities crafted to improve the image of products and services. Skills and Demeanor Have experience in managing Affinity business. Knowledge of motor along with Affinity will be an added advantage. Acts with integrity Proficient at realizing and identifying business potentials Open to travel for business Good communication & interpersonal skills Proficient in critical thinking Strong marketing background and experience Drives execution Communicates the vision Connects with people and exhibits professional behaviour Gets feedback, open to feedback Has led team Promotes partnership Takes accountability for results Great teammate Education - Postgraduate or equivalent experience Experience- Minimum 5 years 2555309
Posted 3 weeks ago
12.0 - 17.0 years
40 - 50 Lacs
Bengaluru
Work from Office
Job Dimensions (role and responsibilities): Collaborate with business teams, across geographies, to identify Strategic Clients for Aon. Drive Strategic Account planning strategy and execution to deliver impact and value Cultivate relationships with C-suite and executive client decision-makers in Strategic Clients Facilitate critical relationships between clients, colleagues and carriers. Maintain and disseminate knowledge of industry trends and potential new solutions /opportunities Understanding the prospect/clients business and risk exposures. Conducting Insurance Program reviews and identifying gaps. Ability to study and analyze an insurance contract, summarize coverage, and advise its suitability to a client Key Performance Indicators: Drive revenue growth for the team Sales Pipeline Management: Identification, assessment and plan of action to be developed for key accounts. Stakeholders Management: Both internal & external stakeholders need to be activated and involved in Aon s capabilities & delivery. Skills and Attitude Strong communication and presentation skills, consultative and concept selling, advising, influencing and negotiation skills Solid understanding of the insurance market in India Demonstrated extra-ordinary domain knowledge in their chosen areas of expertise and should have a track record of delivering solutions to new and existing clients A consulting mind-set, strong analytical skills, a competitive drive Relevant work experience Ability to manage and excel in ambiguous situations Worked with a matrix structured organization; a team player and is collaborative Education - MBA preferred (Associate/ Fellow - III) Experience- 12+ years 2557767
Posted 3 weeks ago
5.0 - 11.0 years
7 - 8 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Associate Director. In this role, you will: This is a leadership and transformation role for owning and driving the technical implementation end-to-end (including interlocks with other functions) successfully and smoothly in a country. This role will work closely with the business and Transformation, internal technical teams, and external (downstream and upstream) technical teams to define roadmaps and resolve any challenges. Good understanding of business and business OKRs to drive desired business outcomes. Advanced engineering experience / knowledge to work with architects and engineering teams in resolving design or/and delivery issues. Knowledge of HSBC ecosystem (i.e. HUB), and global functions such as Finance and Payments would ease transition and ensure success in this role. Good project disciple in following governance, managing financial positions, risks and issues. Mature and self-driven, continuously seek for optimization and challenge status quo. Requirements To be successful in this role, you should meet the following requirements: Strong record of project delivery, having managed multiple end-to-end projects of varying size and complexity. Experience in working with difference regions and countries is preferred. Strong experience in developing project schedules and working with senior stakeholders. Excellent communication skills and ability to translate complex ideas into simple language for business users and IT members Desire to work in fast-paced, multi-task, fluid environment capable of reacting instantly to changes in a competitive business environment. Sharp problem-solving, analytical and innovation skills You ll achieve more when you join HSBC. .
Posted 3 weeks ago
4.0 - 8.0 years
25 - 30 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and , ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Third Party Specialist In this role, you will: The role holder will be responsible for end to end Vendor Management, working in tandem with the GCIO GBGF aligned Vendor Management teams to establish strategy & best practice, and partnering closely with Procurement and Risk functions across all stages of the Vendor lifecycle. Deal Initiation/Assurance & Financial Plannning - Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling this will need to happen for not only new deals but also with the current landscape of providers. Provide 3rd party requirements to procurement. AOP (Annual Operating Plan) and SCO (Supply chain optimisation) Working with GBGF s representatives and Finance to identify, plan and execute cost optimisations initiatives. Analyse options and support the development of Business Cases. Ensure renewals/pipeline is managed with sufficient time to scrutinise and/or make changes Negotiation & Contracting - Review existing contracts assess SLA s and other T&C s to ensure vendor service is meeting requirements P&L development and business case updates. Confirm financial, workforce and recharging model. Support Procurement with commercial negotiation, assessment, and deal structuring. Approvals & Execution - Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract TPEM tasks complete. Manage Third Party Spend (TPS) approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Submit and/or manage Purchase Orders Process improvement across the end to end pipeline management and reviews through to approvals. Vendor Performance and Vendor Governance framework - Analysing and creating, where appropriate, measurement to ensure SLA adherence and continuous improvement of the Vendors performance (and reviewed in governance forums) Identifying and delivering contractual reviews and improvement areas. Negotiating with the vendor to deliver contract amendments. Arranging vendor governance forums and ensuring attendance, materials are prepared and follow up actions/improvements delivered Follow up reporting/communications material produced as required Validate benefit claims/ongoing contract/vendor reviews and continuous improvements identified and delivered Oversight of Third-Party Engagement Management (TPEM) tasks completion, vendor performance, and all associated risk management Leadership & Teamwork - Chair Vendor Management Meetings Chair Vendor Governance meetings [The role will sit in the pillar of vendor management and work within the centre of an overall community of practice hence the ability to co-ordinate a consolidated view of vendors across a matrix of stakeholders is a key element of the role] Requirements To be successful in this role, you should meet the following requirements: Proven track record in technology vendor management role within the financial services industry, preferably within multinational banks Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market Ability to translate technology strategy and align with vendors accordingly Experience of operating within a complex matrix environment Deep financial and commercial awareness Demonstrable experience in driving vendor performance, delivering service improvement plans and managing vendors across all contract types (T&M, Manage Services, hardware and software) Ability to manage and mitigate operational risk effectively Contract knowledge and able to design contracts to meet the requirements of the business Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes Understanding of the HSBC Group and its strategy, structures and processes Knowledge of the external environment - regulatory, political, competitor and market
Posted 3 weeks ago
4.0 - 7.0 years
22 - 27 Lacs
Hyderabad
Work from Office
Summary To manage and lead a Scientific Communications Therapeutic Area team/squad to produce high quality scientific documents/deliverables, by providing functional and operational leadership and implementing management control of the assigned team/squad. About the Role Location - Hyderabad #LI Hybrid Major Responsibilities: Leads a medical writing team/squad for an assigned brand or for a specific TA. Ensures production of scientific deliverables/ documents which adhere to highest quality, timeliness and efficiency standards. Accountable for the accuracy of the scientific content of the deliverables produced by the group/team (data accuracy and scientific messages). Accountable for the adherence to processes/ guidelines / SOPs and ensure inspection / audit readiness of all relevant documents for her/his assigned group/team Monitors and tracks KPIs for the team/squad. Proactively takes measures to improve KPIs in agreement with Function head and QC manager. Identifies and resolves operational issues. Recommends potential solutions and manages number of escalations. Ensures exemplary communication with customers in USMA. Manages customer expectations efficiently. Owns and ensures deployment and completion of initiatives and programs developed towards creating scientific and functional excellence Acts as consultant on medical communications or assigned service for her/his Function Head and to other functions/ teams. In partnership with USMA Med Comms, Recruit talent, manage performance (set objectives, review performance and plan compensation) and develop associates (development/training plans, Organizational Talent Review, coaching or mentoring, as appropriate). Manages performance of his/her individual team members including performance reviews aligned with Novartis policies. Minimum Requirements: 5 + years experience in Medical Communications with proven people leadership Experience in a wide array of Medical Communications activities, including, but not limited to, publications, slide decks, symposia, standalones, advisory board meetings, etc. Track record in developing Medical Communications plans Education: Minimum: Healthcare professional degree or degree in a healthcare-related field. Desirable: Advanced degree (PhD, PharmD, MD) in life science/healthcare. Demonstrated ability to establish effective working relationship in a matrix and multicultural environment. Why Novartis: Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve thisWith our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future togetherhttps: / / www.novartis.com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for youSign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https: / / talentnetwork.novartis.com / network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:
Posted 3 weeks ago
15.0 - 17.0 years
40 - 50 Lacs
Pune
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Java FullStack Engineer/Associate Director In this role you will: Liaise directly with business SMEs and stakeholders to ensure that the underlying business need is clearly understood and agreed. Collaborate with business SMEs and stakeholders to produce detailed user requirements that concisely and unambiguously describe the details of the business problem to be resolved in a consistent manner. Analyse product requirements from a broad, and end-to-end, perspective; identify impacts to new / existing business processes, other Group Solutions and other stakeholders / organizations (i.e. a cross-functional approach). This analysis includes coordinating specification of non-functional requirements (e.g. Deployment model, platform, operations, and infrastructure) from the stakeholders, the regional service centres, the development, and deployment groups. Work with product managers, solutions architects, and engineer leads to identify and fulfil functional documentation required to clearly and accurately express complex operations and end-to-end business requirements to the project. This includes mapping of business processes, and business use cases Solicit a common understanding / agreement of the requirements amongst SME stakeholders and manage requirements change via the project manager throughout the project lifecycle. Work with the project manager, solution architect, and business system analysts in the project team to ensure requirements are successfully conveyed to the development team Liaise with SMEs and Quality Assurance team to ensure that business requirements and value are verifiable. Participate in post-implementation support of the pilot site deployment in order to understand the business experience and to feedback that experience to the product management team to improve the product. Actively work and collaborate with senior stakeholders across Technology and Business Operations Contribute to best practices of Business Analysis competencies Requirements To be successful in this role, you should meet the following requirements : Interest in listening to SMEs to understand how business need drives requirements, not presuming to know the answers already Experience in requirements gathering and analysis technique Ability to see past the symptoms of the issue to the root cause, ensuring that the strategic solution is adopted Ability to build strong working relationships within the Technology teams and business stakeholders; and communicate with a diverse set of stakeholders; culturally aware Strong analytical skills and the ability to develop requirements documents that are clear, precise, concise, and meaningful The ability to convey information in various forms including, but not limited to, UML (Unified Modelling Language) The ability to map data between requirements and systems Adept at dealing with differing opinions and conflict; able to build consensus and resolve problems through negotiation Experience in Data warehousing projects, systems Experience in GCP/Cloud Technologies Experience in Payments Domain and SWIFT Messages Experience in documenting user stories Experience in performing gap/impact analysis Experience in maintaining product and sprint back log Experience with Microsoft Office products PowerPoint, Word, and Excel Knowledge of payments lifecycle and payments operations Good written and oral communications - ability to create and present material according to targeted audience level Experience with banking systems Familiarity with AGILE and Scaled AGILE methodologies You ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 3 weeks ago
7.0 - 11.0 years
20 - 25 Lacs
Pune
Work from Office
External Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. Position Title: Sr Associate Director Delivery Management In this role, you will: Builds Agile Team capability across new ways of working. Leads on the adoption of agile (quarterly) prioritisation, development of roadmaps aligned to OKRs, and adherence to workflows across Capabilities, Epics, and Features Champions use of usability reviews, customer journey mapping, innovation and balancing of activity across delivery horizons e.g., enabling innovation sprints. Supports a move towards efficient and effective DevSecOps development practices with incremental releases, identifying and resolving impediments to organisational-wide ways of working. Supports establishment and refinement of Value Stream / Sub-Value Stream ceremonies: PI planning; Inspect and Adapt; Scrum of Scrums; PO syncs, and Agile Team Ceremonies (Stand ups; Sprint Planning; Retros; and Demos). Coaching key roles on their responsibilities, advising leadership on forum cadence and meeting techniques, and defining inputs and artefacts. Supports the structuring of Agile Teams and Sub-Value Streams according to design patterns advising on required roles to form effective cross-functional teams. Identifying low-velocity teams and identifying issue causes, highlighting solutions to Sub-Value Stream leadership Drives sharing of best practice through asset creation, and participation in cross-Value Stream Agile Forums to disseminate learnings. Maximises effectiveness of the Scrum Master population by facilitating coaching and training sessions, supporting community building, and ensuring effective on-boarding Provides guidance, technical expertise, and innovation across all aspects of areas of responsibility Ensures ongoing training and models to communicate and reinforce Agile concepts, including ongoing assessment and identification of areas of improvement for teams. Requirements To be successful in this role, you should meet the following requirements: Comprehensive understanding of products, services and underlying processes for their Sub-Value Stream and wider HSBC. Comprehensive knowledge on coaching methodologies and Agile ways of working Comprehensive knowledge and e xtended experience in providing decisions, technical expertise and innovation across all aspects of areas of responsibility and unlocking business agility.
Posted 4 weeks ago
8.0 - 15.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Tech SME In this role, you will: Collaborate with business SMEs and stakeholders to produce detailed user requirements that concisely and unambiguously describe the details of the business problem to be resolved in a consistent manner. Analyse product requirements from a broad, and end-to-end, perspective; identify impacts to new / existing business processes, other Group Solutions and other stakeholders / organizations (i.e. a cross-functional approach). This analysis includes coordinating specification of non-functional requirements (e.g. Deployment model, platform, operations, and infrastructure) from the stakeholders, the regional service centres, the development, and deployment groups. Work with product managers, solutions architects, and engineer leads to identify and fulfil functional documentation required to clearly and accurately express complex operations and end-to-end business requirements to the project. This includes mapping of business processes, and business use cases. Participate in post-implementation support of the pilot site deployment to understand the business experience and to feedback that experience to the product management team to improve the product. To be an extension of product management ensuring that the will and spirit of the originally envisioned project scope is carried out and not deviated from, while, at the same time, being able to work independently Actively work and collaborate with senior stakeholders across Technology and Business Operations Contribute and lead best practices of Business Analysis competencies Constantly endeavour to grow team capability and maturity in Payment s domain Requirements To be successful in this role, you should meet the following requirements: Extensive experience with banking systems; particularly Payments Domain Extensive experience in writing Requirements gathering, analysis & documentation; and other IT BA competencies Experience in workflow application, systems; and cloud technologies Experience with Microsoft Office products PowerPoint, Word, and Excel Knowledge of payments lifecycle and payments operations Good written and oral communications - ability to create and present material according to targeted audience level Strong skillsets on AGILE and Scaled AGILE methodologies Experience in Payments Domain systems like (GPI, GPE, DQM, HUB, SFE etc); End to End Payment flows Experience in GCP as additional advantage Experience of having worked in ISO20022 implementations, Payment Processing & Enquiry management Operations Ability to lead and develop global team of high performing Business Analysts with Payments & Workflow Mgmt application You ll achieve more when you join HSBC. .
Posted 4 weeks ago
6.0 - 10.0 years
20 - 25 Lacs
Pune
Work from Office
Description - External Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. Position title Sr Associate Director Software Engineering In this role, you will: Design and engineer software with the customer/user experience as a key objective. Actively contributes to Technology Engineering Practice by sharing Subject Matter Expertise from their area of specialism, best practice and learnings. Drives adherence to all standards and policies within their area of Technology Engineering Delivery and support of data related infrastructure and architecture to optimise data storage and consumption across the bank, including addressing functional and non-functional requirements relevant to data in large applications Design and develop applications for internal and external users focussing on the interface and front-end usability of the application. Engineer and implement security measures for the protection of internal and external systems, networks, products and services. Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members. Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team. Managing stakeholder communications and helping to implement an effective system of project governance Requirements Qualifications - External To be successful in this role, you should meet the following requirements: Knowledge of Java and Cloud Technologies and related products Experience in Java, SpringBoot, Kubernetes & Docker, MongoDB, SQL, Micro Service Design, Kafka, GCP Experience on design and implement DevOps Continuous Integration / Continuous Delivery (CI/CD) Pipeline. Experience supporting middleware / database design, build and troubleshooting in development and production environments. Experience of working with monitoring and alerting tools such as but not limited to AppDynamics, Splunk, Geneos and IBM Tivoli Monitoring. Experience in agile and DevOps environment using team collaboration tools such as Jenkins, Github, Confluence and JIRA. Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release / change. Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team, Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered. Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable Technical leadership of large team of developers and help development of team capabilities. Work with senior business stakeholders
Posted 4 weeks ago
8.0 - 10.0 years
50 - 60 Lacs
Bengaluru
Work from Office
Sell for Beauty and personal care category 11-member team covering pricing, planning, and merchandising. Work with the concerned product managers to optimize category experience Develop and execute plans to showcase the right products to the right customers Drive customer engagement for the category to deliver strong customer retention Work with Marketing, Account Management and central teams to drive visibility for the category Drive daily Merch & promotions to reach the customer most effectively Plan platform merchandising playbook for all sale events Manage & develop traffic channels for the category & deliver traffic growth Show RIGHT products & offers to drive conversion Brand Launches & GTM detailed planning & execution Drive Occasions charter to create meaningful engagement with prospective customers to drive acquisition Own shopping experience for the category Drive strong data insights for the business at the cohort level Ensure regular tracking and reporting of growth levers both for input and output metrics Work jointly with the marketing team to plan influencer, CRM & ATL/Social Media Campaigns
Posted 4 weeks ago
7.0 - 11.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Required Skills Behavioral | Aptitude | Managerial Skills Behavioral | Aptitude | People skills Education Qualification : Any Masters Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Program Management Professional (PgMP) Details: - Will be responsible for owning the process and the supporting documentation for the process. - This includes accountability for setting policies and providing leadership and direction for the development, design, and integration of the process as it applies to other applicable frameworks and related ITSM processes being used and/or adopted in the organization. - The Process Owner will be accountable for the overall health and success of the Problem Management Process. - Participate in post-mortem meetings and drive service providers to identify root cause including well-defined corrective/preventative action plans. - Manage problem record lifecycle by ensuring that respective Incidents, Problems, or Changes are identified, recorded and tracked to resolution in line with the agreed resolution plans. - Strong exposure to Service Now with a clear understanding of how tools should be used to support problem management process activities. - Proactively identify operational issues and trends. - Provides appropriate reporting and drive resolution by working directly with Service Providers. - Monitors problem management performance metrics and Key Performance Indicators (KPIs). - Creating and updating of Problem Records - Organizing and chairing Problem Investigation and Problem Review Meetings - Driving investigations to identify the root cause of Problems, mitigating actions and service improvement initiatives (Including People, Process and Technology elements)
Posted 4 weeks ago
8.0 - 13.0 years
10 - 11 Lacs
Gurugram
Work from Office
Job Type: Permanent Job Title: Manager-Enterprise KAM Location: Gurgaon Reporting Into: Associate Director Educational Qualification: Graduate/ post Graduate. Role Overview: Shiprocket is looking for a dynamic manager - National KAM with 8 years to 10 years of experience, Team to drive client retention, shipment growth, and revenue expansion across key accounts. This role involves managing and nurturing client relationships, leading a team of Key Account Managers, and ensuring delivery of growth targets. The role requires strong collaboration with cross-functional teams including operations, finance, product, and tech to ensure seamless service and client satisfaction. Duties and Responsibilities: Drive client retention, and satisfaction for national accounts. Lead shipment volume growth and revenue expansion from existing clients. Build and manage strong relationships with key stakeholders and decision-makers. Manage and mentor a high-performing team of Key Account Managers. Collaborate with cross-functional teams to resolve issues, drive operational excellence, and deliver tailored solutions. Skills required : 8 years to 10+ years in KAM/Client Success roles with 3-4 years in team management. Proven track record in client retention, revenue, and shipment growth. Strong leadership, relationship management, and problem-solving skills. Experience in logistics, SaaS, e-commerce, or tech-driven industries preferred.
Posted 4 weeks ago
2.0 - 7.0 years
10 - 11 Lacs
Mumbai
Work from Office
Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Role Summary and Impact : Reporting of the role This role reports to the Associate Director - Programmatic 3 best things about the job: You will be the owner of transforming the agency s digital media buying from manual insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. It s Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to traditional way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In this role, your goals will be: In 3 months: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 months: Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 months: Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What your day job looks like at WPPMedia: Develop strong relationships with counterparts in WPPMedia regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to WPPMedia regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What you ll bring: Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertiser s inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum qualifications: 2 years professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Posted 4 weeks ago
2.0 - 7.0 years
8 - 9 Lacs
Mumbai
Work from Office
About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Role Summary and Impact : Reporting of the role This role reports to the Associate Director - Programmatic 3 best things about the job: You will be the owner of transforming the agency s digital media buying from manual insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. It s Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to traditional way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In this role, your goals will be: In 3 months: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 months: Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 months: Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What your day job looks like at WPPMedia: Develop strong relationships with counterparts in WPPMedia regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to WPPMedia regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What you ll bring: Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertiser s inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum qualifications: 2 years professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
Posted 4 weeks ago
2.0 - 7.0 years
15 - 17 Lacs
Mumbai
Work from Office
": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Role Summary and Impact : Reporting of the role This role reports to the Associate Director - Programmatic 3 best things about the job: You will be the owner oftransforming the agencys digital media buying from \u201Cmanual\u201D insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. Its Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to \u201Ctraditional\u201D way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In this role, your goals will be: In 3 months: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 months: Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 months: Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What your day job looks like at WPPMedia: Develop strong relationships with counterparts in WPPMedia regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to WPPMedia regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What youll bring: Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertisers inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum qualifications: 2 years professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.\u202F WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. ", "hiringOrganization": { "@type": "Organization", "name": "WPP Media",}, "employmentType": "Full-Time", "industry": "Programmatic, Biddable, Paid Media & SEO", "identifier": "oQ5mwfwx", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Mumbai", "addressRegion": "Maharastra", "addressCountry": "India" } } ], "title": "Manager", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } }
Posted 4 weeks ago
10.0 - 15.0 years
22 - 30 Lacs
Gurugram
Work from Office
": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com Reporting of the role: This role reports to Senior Director Analytics Role Summary and Impact In three months, Build a deep understanding of marketing plans and their objectives to help Account teams (Activation, Planning, etc) build comprehensive measurement, and test & learn plans Play an instrumental role in evolving and designing new, innovative measurement tools. Managing the process through to delivery and take ownership of global roll out Recruit, manage and mentor analytical resource(s), ensuring the efficient flow of work through the team, the timely delivery of high-quality outputs and their continuing development as professionals. In six months, Lead the creation of clear, robust and thought-provoking campaign reviews and insights Work with Account teams (Activation, Planning, etc) to help define the correct questions to understand correct metrics for quantifying campaign performance To help deliver \u201Cbest in class\u201D analytical capabilities across the agency with the wider Analytics team, including the use of new methods, techniques, tools and systems In twelve months, Develop innovative marketing campaigns and assist clients to define objectives Develop deep understanding of marketing platform testing and targeting abilities, and act in a consultative capacity in their implementation Provide hands-on leadership, mentorship, and coaching in the expert delivery of data strategies, AdTech solutions, audiences solutions and data management solutions to our clients Leading stakeholder management on certain areas of the client portfolio. Play an instrumental role in evolving and designing new, innovative measurement tools. Managing the process through to delivery and take ownership of global roll out Coordination and communication with 3rd party vendors to critically assess new/bespoke measurement solutions. Includes development and management of contracts and SOWs. Skills and Experience: At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . 10+ years of experience in a data & insight role; practical experience on how analytical techniques/models are used in marketing. Previous agency, media, or consultancy background is desirable. A proven track record in working with a diverse array of clients to solve complex problems and delivering demonstrable business success. Including (but not limited to) the development of compelling and sophisticated data strategies and AdTech / martech strategies to enable marketing objectives. Ideally you have worked with Ad Platforms, DMPs, CDPs, Clean Rooms, Measurement Platforms, Business Intelligence Tools, Data Warehousing and Big Data Solutions to some degree Strong Proficiency with systems such as SQL, Social Analytics tools and Python. Understand measurement for both Direct Response and Brand Awareness campaigns desired Excellent at building and presenting data in a visually engaging and insightful manner that cuts through the noise Strong organizational and project management skills including team resourcing Strong understanding of what data points can be collected and analyzed in a digital campaign, and how each data point should be analyzed Established and professional communication, presentation, and motivational skills Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. ", "hiringOrganization": { "@type": "Organization", "name": "WPP Media",}, "employmentType": "Full-Time", "industry": "Data, Analytics & Insight", "identifier": "ona5vfwR", "jobLocation": [ { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Sector 20, Udyog Vihar, Phase-III, Gurgaon", "addressRegion": "Haryana", "addressCountry": "India" } } ], "title": "Associate Director - Analytics", "baseSalary": { "@type": "MonetaryAmount", "currency": "", "value": { "@type": "QuantitativeValue", "minValue": "", "maxValue": "", "unitText": "" } } }
Posted 4 weeks ago
3.0 - 4.0 years
5 - 6 Lacs
Gurugram
Work from Office
": " About WPP Media : WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 3 best things about the job: 1. A role where there are no limits to good ideas 2. Client that supports and encourages innovative and exciting work 3. Learn from the best in the business if you are willing to go over and above regular work In three months: \u00B7 You would be leading the conversations with the client. \u00B7 Total understanding of the various agency functions \u00B7 Adapt to the client requirements & timelines given and efficiently deliver on the same In six months: \u00B7 You will be responsible in pitching to the existing clients apart from the ongoing work \u00B7 Establish good relations with the Client, media houses and internal Group M agencies and partners In 12 months: \u00B7 Independently work on the client requirements along with recommendations \u00B7 Learning and experience across traditional, digital, on-ground, and branded content planning \u00B7 Worked on end-to-end award-winning solutions \u00B7 Train and mentor new recruits Skills and Experience : At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: o Be Extraordinary by Leading Collectively to Inspire transformational Creativity. o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. What you will need: \u00B7 Plan and execute digital & social media campaigns \u00B7 Co-ordinate with internal and external stakeholders for campaign management & optimization including deliveries, creatives, content and copies \u00B7 Interact with client for briefs, approvals and feedbacks \u00B7 Reporting and responding to queries on brands social media pages \u00B7 Experience in campaign management & domain knowledge is a must \u00B7 Domain expertise of various digital media platforms including Google, Social and Performance partners, from campaign planning to setup and management \u00B7 Deep knowledge and experience with multiple communication channels and their role in \u00B7 brand marketing \u00B7 Communication Development: Working closely with agency partners to create compelling \u00B7 consumer communication backed by strong insights \u00B7 Develop the go-to-market digital plan, owning the entire India digital marketing budget and \u00B7 deciding on the optimum spend allocation to deliver the agreed business goals \u00B7 Responsible for driving smooth day-to-day operations including liaison with internal stakeholders as well as client servicing \u00B7 Monitor performance of each platform; identify and implement opportunities for improvement \u00B7 SPOC for managing relationship with Client and partner agencies \u00B7 Platform knowledge and certification is a must. Life at WPP Media & Benefits : Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. ",
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
3 best things about the job: You will be the owner oftransforming the agencys digital media buying from \u201Cmanual\u201D insertion order to data and technology-driven buying, generating higher ROI for clients and higher revenue/margin. Its Programmatic. The world is moving in that direction. You will be charged with driving that for the largest media agency in India working across all the publishers, vendors and start-ups creating disruption to \u201Ctraditional\u201D way of doing business Working with cross-functional teams to drive efficiency and automation at scale. In this role, your goals will be: In 3 months: Bed down and understand the programmatic setup across the business Build out a road-map for what is required to grow the programmatic buying business moving forward In 6 months: Participate in business proposals, leading the programmatic element and supporting in group pitches. Ensure that we offer a coordinated and integrated operation with the wider business Isolate new business prospects and help grow revenue for existing client In 12 months: Establish your position as a thought leader, with demonstrable thought leadership including a deep awareness of programmatic platforms and industry trends. Ensure at least one strategic win by secure the programmatic buying business for one of the key current clients What your day job looks like at GroupM: Develop strong relationships with counterparts in GroupM regional teams Lead the training and growth of your local programmatic team Enforce DV360 and TrueView best practices with a focus on platform expertise, consistency, and quality of work delivery Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output Serve as point of escalation for your team and take ownership of resolving challenges Provide career development and coaching for your team Line manage 2-5 direct reports with as many as 10 indirect reports Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done Provide support to in capacity planning & resource management for the team Present strong and effective communication across all level What youll bring: Working experience in Agency, Trading Desks or Programmatic Tech Partners Actual Campaign execution experience with most of the local programmatic players as well as measurement providers Familiar with DSP and exchange revenue streams and be able to negotiate trading benefits Existing relationships with publishers, programmatic product partners, as well as data providers in the local market Knowledge of different programmatic trading models and their implications to both advertisers inventory quality and publisher monetization strategies Being able to articulate difficult technical concepts to non-technical people such as explaining lookalike modeling and cookie mapping to the lay person Minimum qualifications: 2 years professional experience with digital media preferably within a media agency/trading desk Experience in Google Marketing Platform (DV360, CM, GA360). Experience in top AdTech & MarTech platforms. Experience in Client Decks, Programmatic Strategy, New Pitches, etc. Hands on experience and knowledge on programmatic platforms. Clear thought process & strategy to build on existing businesses. Competent in all Microsoft office software
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Reporting of the role This role reports to the Associate Director 3 best things about the job: Get to work in a truly integrated team handling 360 aspects for a brand Will work closely with the leading publishers such as Google & Facebook Will be exposed to Programmatic In this role, your goals will be: In three months: Understood the complete biddable media scenario on clients business, e.g. Search, Facebook, etc. Handled day to day tasks / requirement effectively In six months: Optimized implementation in all biddable media platforms Recommended and implemented best practice Explored and executed an innovation in one of the biddable media platforms In 12 months: Exceed client expectations in terms of biddable media implementation Create a road-map for the next year. What your day job looks like at WPP Media : Analyze, track and optimize on an ongoing basis effective benchmarks for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance. Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals. Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available Client communication, prioritizing work for the team and ensuring the recommendations and optimization on the account is designed to meet client KPIs Stay ahead of the competition by analyzing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis. What youll bring: Expertise in Google analytics Through understanding of Google AdWords Understanding of Bid Management Tools Number Crunching Understanding of Programmatic Minimum qualifications: Relevant experience of 3-5 years in search marketing roles Life at WPP Media & Benefits: Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. \u202F\u202F WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.\u202F ",
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Overview of job We are currently looking for a Manager - Performance to join us. In this role, you will handle all biddable media platforms for various clients of WPP Media in India. You will be responsible for ensuring end to end campaign management and implementation. Reporting of the role This role reports to the Associate Director. 3 best things about the job: Get to work some of the new edge, Innovative and first of its kind brand. Will work closely with the leading publishers such as Google & Facebook Exposure to Next Gen AI driven tools and technologies In this role, your goals will be: In three months: Understood the complete biddable media scenario on clients business,e.g.Search, Facebook, etc. Handled day to day tasks / requirement effectively In six months: Optimized implementation in all biddable media platforms Recommended and implemented best practice Explored and executed an innovation in one of the biddable media platforms In 12 months: Exceed client expectations in terms of biddable media implementation Create aroad-mapfor the next year. What your day job looks like at WPP Media: Analyze, track and optimize on an ongoing basis effective benchmarks for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate, ROAS and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance. Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals. Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available Client communication, prioritizing work for the team and ensuring the recommendations and optimization on the account is designed to meet client KPIs Stay ahead of the competition byanalyzing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis. What youll bring: Expertise in MMP/ GA tools Through understanding of Google AdWords Understanding of Feeds /Ecommerce / App marketing Number Crunching Understanding of App & Retail shopping ecosystem Minimum qualifications: Relevant experience of 3-5 years in search marketing roles Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. \u202F\u202F WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.\u202F ",
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
": " Job title: Associate Director Reporting to: Business Director Location, Country: Mumbai Brief role description : Wavemaker is an agency of GroupM, the worlds largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Associate Business Director to join us. 3 best things about the job: Get in-depth understanding of the clients business and work on multi-media strategy Learning across traditional & digital media Be a part of award winning and historic campaigns About Wavemaker We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media, content, and technology. We have one single attitude Positive Provocation. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each others backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know its not easy, but if its in you, we will get it out of you. Our attitude of Positive Provocation is enabled by: The deep Knowledge we have of our clients business. The confidence to Challenge whats gone before. The Support to go further than we thought possible. Core responsibilities: Understand clients business and current Media strategy deployed. Be responsible for clients day-to-day deliverables. Be responsible for clients deliverables and understanding whats working and what is not working from a strategic lens Reviews, AOPs Be able to plan multi-media (Traditional & Digital) Analyse media, business & competition learnings to form next years approach Be able to bring integrated (Traditional & Digital) learning and conversations with client Additional responsibilities: Client Management Optimizations Reviews Identifying new Media opportunities for client Understanding new platforms Analysing Media trends The Candidate: Analysis for weekly meetings & Monthly meetings Campaign Insights & application of the same in future campaigns Platform updates Educating clients on various formats and benefits of same 5+ Years of experience in Media Digital and TV understanding Postgraduate Client servicing Familiarity with online and offline planning software Background in strategy will be given preference. We are a part of GroupM, WPPs global media investment management company. Discover more on wavemakerglobal.com , Twitter and LinkedIn We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age. More about GroupM India 2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale. At GroupM India, theres never a dull moment between juggling client requests, managing vendor partners, and having fun with your team. We believe in tackling challenges head-on and getting things done. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity its about belonging. We celebrate the fact that everyone is unique and thats what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. ",
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
": " Overview of the job TheGroupM Nexus teamsadopta collaborative and customer-centric approachin delivering high valuedand innovativesolutions for our Agenciesand Agenciesclients, including the activation andexecutionof dynamic media campaigns. The Nexus Activation Specialist team creates an effective link between Campaign Delivery Team and Nexus Activation Specialists, Nexus Buying, Nexus mPlan, Nexus Digital AdOps and other Nexus Activation Specialist Teams. The Nexus Activation Specialist team ensures that briefs are reviewed with Campaign Delivery Team and set delivery expectations. Ensure creation and delivery of integrated media solution for every campaign. Also ensures that Nexus Activation Specialists meet the Agency Team & Clients expectations by achieving campaign KPIs timely, embedding operational excellence. 3 best things about the job: You have an influencing role in shaping and managing dynamic young Activation Specialists servicing some of the biggest brands in the region You are a part of proven, high performance team with an excellent supporting network with development opportunities within GroupM India Opportunity to work as Activation Specialist on big categories and top advertisers in the region and extend your learning opportunities Measures of success: In 3 months: Understanding of Nexus cross-functional teams, their roles and responsibilities Involved from brief to implementation of campaigns for the aligned business Establish confidence in the team through your contribution and value adds while delivering plans to Campaign Delivery Team Involved in plan creation & execution for aligned businesses meeting day-to-day requirements Conduct governance team meetings towards achieving product & process adherence Co-ordination with CDT on updates/ revisions/ reviews as per aligned frequency Creating integrated media plans across TV, Press, Radio and Digital I/O Buys In 6 months: Handle tactical and implementation planning independently with the team, ensure delivery of KPI as aligned Provide integrated media planning solution for new campaigns Lead the Activation specialist team in meeting the strategy, planning, execution, and reporting requirements Master the art of optimization and prioritization of workflow in case of activity load being higher than team bandwidth to manage the activity volume Ensure timely reporting of media deliverables and reports In 12 months: Ensure Plan QC &process optimization right through the year with a tracker Train and build Multi-channel / integrated plan champions within your team Ensure 100% reviews are done with Campaign Delivery Team as per aligned SOP Achieve 100% Nexus process compliance adherence Contribute towards Nexus tool creation / enhancement to enhance efficiency compared to previous annual efficiency benchmark Lead a team of planners by supervising and mentoring them to raise the quality of deliverables Be the lead contact and trusted advisor for any Non-Biddable campaign activation Responsibilities of the role: Following are the responsibilities of the NexusActivation Specialists and the varying degree of complexity is subject to individual job level: Nexus Activation Specialist team is accountable for tactical planning, buying and execution of Non-Biddable media plans for a set of businesses Nexus Activation Specialist team needs to understand clients media deliverables, GroupM Agencys deliverables and campaign KPIs Review the brief received from Campaign Delivery Team; align with them on the expectation/ output Based on the reviewed and aligned brief, create integrated activation plans In line with SOP Negotiate with Vendors for buying the activation plan including value adds, FCT management & campaign execution etc Vendor Relationship Management Create & optimize the activation plan meeting the media objectives by balancing the available resources with the constraints Close the optimized plan with Campaign Delivery Team Creating the schedule of the approved plan based on the Scheduling brief Set up campaign platform for Digital activity (wherever required) Working with Nexus mPlan team for campaign execution (campaign go live) Track the live campaigns on daily/ week basis in terms of spot implementation, campaign performance, mid- eavls etc Based on campaign performance/ mid eval analysis, Campaign inflight optimization is compulsorily done for every single campaign In addition to create, implement and manage integrated campaigns : Nexus Activation Specialist team understand media behaviours and how the target audience interacts with media Platform Strategy is effectively embedded in the plan structure based on aligned process Ensure multi-channel / integrated plan solution are provided to CDT wherever required. Work collaboratively with CDT, Nexus Activation Specialists, Nexus mPlan, Nexus AdOps and other Nexus teams (wherever required) to ensure a holistic approach in integrated campaign creation & execution Ensure Plan QC & process optimization around key deliverables of the Campaign are taken care. Ensure understanding and 100% compliance with both GroupM and Finance processes, policies and procedures Promote knowledge, share and continuous learning around POVs, trends, relevant skills, media channels and technologies to continue nurturing a high-performing team Review output from the Nexus Activation specialist team before delivering to Campaign Delivery team to ensure a best-in-class response Support the Campaign Delivery team in meeting strategy, planning, execution and reporting requirements Ensure smooth working relationship with Campaign Delivery Team and Nexus teams to manage client budgets and deliver on campaign-wise / monthly and annual media KPIs Proactively identify opportunities to improve and enhance clients campaigns and advise CDT accordingly : What you will need: 5+ years of media planning experience; experience in buying will be an added advantage Understanding of Media TV, Print, Radio & Digital Display; and cable to deliver integrated media solution Proven and extensive experience in campaign creation, execution and tracking with meticulous process Able to effectively develop and motivate people to achieve joint goals Able to efficiently prioritize and delegate tasks in a fast-changing environment Excellent knowledge of negotiations and inflation management Industry Software Knowledge & usage YUMI, IRS, TGI, MAP. Understanding of digital tools like ComScore, etc Leadership skills demonstrated by self-confidence, good judgement, sound decision-making, empathic listening, flexibility,self-motivation and abilityto challenge the status quo. Excellent communication & stakeholder relationship management skills Proactiveness in address and escalate when needed, on any issue that compromises the quality and timeliness of deliverables Team player demonstrated as the ability to receive and provide feedback professionally, thrive and collaborate in a cross-functional environment Strive forexcellencedemonstrated by setting high standards for yourself and others, committedto continuous improvement anddeliver results despite constraints
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Gurugram
Work from Office
": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPs global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the worlds best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy \u2014 built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end digital campaign planning & management Reporting of the role Reports to the Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience. Gain category insights in the 2-wheeler segment across brand campaigns Grow your network and build planning skills across platforms within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through flawless implementation Established strong internal relationships within functions for efficient navigation. In six months, you would have: Demonstrated hands-on knowledge and the ability to drive full funnel solutions Driver innovative solutions and end to end partner management for bringing such ideas to life In 12 months, you would have: Independently lead and deliver campaign KPIs with innovative and industry first solutions Responsibilities of the role: Extract insights through data mining & competitive analysis Effectively communicate with internal and external audiences Ensure meticulous attention to detail and accuracy in all submissions. Supervise and design media plans using relevant tools. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Ability to steer client review meetings on regular basis Seamless execution, and reconciliation of all campaigns Skills and Experience Minimum 7 years of experience , with last 1 year in a similar role. Possess inquisitiveness and a positive team player attitude. Demonstrate excellent communication, presentation and interpersonal skills Understand latest digital trends and be updated. Ability to calmly multitask and take guidance in hours of need. Good partner relations and ability to challenge the norm Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. \u202F\u202F WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted. ",
Posted 1 month ago
8.0 - 11.0 years
25 - 30 Lacs
Gurugram
Work from Office
Select with space bar to view the full contents of the job information. Associate Director - I - Partnership & Alliance Job Details | TATA Digital Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Associate Director - I - Partnership & Alliance GURGAON Partnership & Alliance Company Overview: The Tata Group is building a digital consumer platform to leverage strong hooks among existing loyal consumers and attract new consumers. The platform aims to drive deep loyalty, engagement, and a seamless journey with its consumers. Deep analytics will be at the core of the business model, with significant capabilities built in this area as a differentiator. About the Role: Be part of the financial services team at Tata Digital to create a world-class Credit Card program. Leverage the diverse portfolio of Tata consumer brands and its loyal consumers. Create strong alliances with partner brands, financial partners, and third-party platforms/brands to deliver rich features, benefits, and digital acquisitions for the program. Responsibilities: Create consumer-centric benefits and experiences for Credit Cards by tying up with Tata brands and other non-competing brands. Work with banks and card networks for offers and tie-ups relevant to the segment (mass/affluent/super affluent). Lead negotiations with external stakeholders and close internal approvals for the programs based on the business case and success criteria. Close the marketing and commercial deals for feature and offer partnerships. Chart out an annual offer calendar for the card program. Go-to-market with the programs/offers on various channels/properties and track consumer response in line with established success criteria. Own the digital acquisitions roadmap for the Credit Card program. Create a detailed digital marketing plan with internal stakeholders and external partners like brands, digital aggregators, bank partners, etc. Use personalization strategies and testing to target relevant buckets based on their brand affinity and behavior. Launch campaigns and review engagement to ensure optimum outcomes. Work with stakeholders to optimize the plan in line with business goals. Desired Profile: 8-11 years of B2C marketing/B2B alliances experience. MBA from a Tier-1 institute. Strong presentation, analytical, and communication skills to negotiate with senior management of external stakeholders. Experience in performance-driven marketing/handling sales targets. Entrepreneurial bent to grow the business from the ground up through alliances, partnerships, and marketing.
Posted 1 month ago
12.0 - 15.0 years
32 - 37 Lacs
Mumbai, Pune
Work from Office
CRISIL is looking for AI and ML - Associate Director, Corporate Technology to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes
Posted 1 month ago
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