Company Description
Ivy is a global, cutting-edge software and support services provider, partnering with one of the world's biggest online gaming and entertainment groups. Founded in 2001, we've grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible.This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter.The Affiliate Operation Team is responsible for all operational support of the platform, including liaising with Marketing, Product, Technology and other related teams. Team responsibilities include direct support and interaction with Affiliates and also Partners from other Sources of Acquisitions. Also, supporting other Channels teams in addition to Affiliates.
Key Responsibilities
- Liaison with Affiliate Account Managers on affiliate issues, payments, bonanzas, escalations etc.
- Creating and reviewing content
- Documentation
- Understanding business requirements of key affiliates and translating them into automated processes
- Optimizing existing processes to minimize cost, time and efforts
- Liaise with Affiliate & Territory Mangers on day-to-day tasks
- Acting as an interface between business units technology, marketing and support teams
- Troubleshooting technical issues faced by affiliates / affiliate managers by working closely with Tech & Product teams
- Handling affiliate queries.
Qualifications
- Essential:
- Excellent documentation skills
- A sound understanding of Affiliate Marketing
- Strong written & verbal communication and presentation skills
- Knowledge of MS Office tools
- Competencies / behaviours
- Ability to analyse and present data to support decision making process
- Flexibility?to handle workload in a dynamic environment, ability to work under pressure
- Team player and result oriented
- Adept at handling tasks/projects within a given timelines
Additional Information
At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us you can expect to receive great benefits like:
- Safe home pickup and home drop (Hyderabad Office Only)
- Group Mediclaim policy
- Group Critical Illness policy
- Communication & Relocation allowance
- Annual Health check
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.At Ivy, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our?people across the globe feel valued, respected and their individuality celebrated.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
