Associate Agency Development Manager

Key Responsibilities

1. Recruitment & Onboarding

• Identify, attract, and recruit potential sales agents through various sourcing channels.

• Conduct interviews, assessments, and background checks.

• Organize and facilitate onboarding sessions to ensure new agents understand company processes, values, and expectations.

2. Training & Development

• Deliver training programs covering product knowledge, sales techniques, compliance, and customer service.

• Mentor and coach agents to improve sales skills, professionalism, and performance.

• Monitor agent progress and provide continuous learning opportunities.

3. Sales Management & Performance Monitoring

• Assist agents in setting and achieving sales targets.

• Regularly review performance metrics and generate reports for management.

• Conduct field visits, joint sales calls, and market activities to support agent productivity.

4. Agency Operations Support

• Ensure agency processes comply with company policies and industry regulations.

• Help maintain documentation, CRM systems, and reporting tools.

• Coordinate marketing activities, customer engagement campaigns, and community outreach.

5. Relationship Building

• Foster strong relationships with agents to maintain high motivation and retention.

• Work closely with senior managers to align strategies with business goals.

• Address agent concerns promptly and effectively.

Qualifications & Skills

Education & Experience

• Bachelors degree in Business, Marketing, Finance, or related field (preferred).

• Experience in sales, agency operations, or team leadership is an advantage.

Skills

• Strong communication and interpersonal skills.

• Leadership ability with a passion for mentorship and training.

• Goal-driven, self-motivated, and organized.

• Analytical and able to interpret sales data.

• Customer-centric mindset.