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Job Description - Infra Mgmt-L3
Role: Infra Mgmt
Location: Jaipur
Qualification: B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT
Experience : - 5+ years of relevant experience
Key Responsibilities
Experience Required: 5+ years Windows/Linux/VM/ Backup/Storage/MS SQL management
Reports To: Security Operations Lead / SOC Manager
Location: Jaipur
Job Type: Full-time, Customer locations
Job Summary:
We are seeking a skilled Infrastructure Operations Engineer to manage and
maintain core IT infrastructure components including physical servers,
operating systems, backup solutions, storage systems, databases,
networking, and health monitoring tools. The ideal candidate will ensure
availability, reliability, and security of the enterprise infrastructure.
Key Responsibilities:
Physical Servers & OS:
Install,
configure, and maintain physical servers in data center environments.
Manage
operating systems (Windows/Linux), including patching, hardening, and
performance tuning.
Perform
OS upgrades, configuration backups, and lifecycle management.
Backup & Storage:
Administer backup tools (e.g., Veeam, Commvault, NetBackup) and ensure backup/restore
success rates.
Manage
SAN/NAS storage solutions and perform capacity planning, replication, and
snapshot management.
Database:
Support database platforms (e.g., SQL Server, Oracle, MySQL) for patching, backup, and uptime monitoring.
Networking:
Perform basic configuration and troubleshooting of switches, routers, firewalls,
and load balancers.
Collaborate
with network teams to ensure optimal connectivity and performance across
environments.
Health Monitoring:
Implement and maintain infrastructure monitoring tools (e.g., Nagios, SolarWinds, Zabbix, PRTG).
Proactively monitor system health and respond to alerts to prevent outages or
performance degradation.
Required Skills and Qualifications:
Experience with server hardware (Dell, HPE, Cisco UCS).
Strong knowledge of Windows/Linux system administration.
Familiarity with enterprise backup and storage solutions.
Basic knowledge of networking fundamentals (TCP/IP, VLANs, routing).
Hands-on experience with monitoring tools and log analysis.
Good scripting knowledge (PowerShell, Bash) for automation.
Familiarity with endpoint/server hardening, system configuration management, and patching.
Experience using configuration and compliance management tools (e.g., Ansible, Chef, SCCM, GPO).
Ability to document policies, procedures, and control deviations.
Preferred Qualifications:
ITIL Foundation or Practitioner certification.
Experience in audit/compliance functions, particularly in regulated industries (BFSI, healthcare, government).
Familiarity with ISO 27001, NIST 800-53, or other security frameworks.
Skills & Competencies
B.E./ B.Tech in IT/CS/ECE or MCA/ M.Sc. in Computer Science or IT minimum 5-7 years of experience
Possession of recognized industry certification like MCSE /RHCSA/VCP
Possess an impeccable work ethic and a high degree of integrity
Good understanding of Information Security domain
Good Analytical & Problem-Solving skills
Able to communicate with technical staff/management
Flexible to work in 24/7 environments
Continuous learning & flexible approach
