Assistant Manager

Job Description

We are looking for a well-presented, confident, and customer-focused Female Assistant Manager to oversee daily spa operations, manage customer relations, coordinate staff, and support business growth.

Role & responsibilities

Key Responsibilities

• Manage daily spa operations and front-desk activities.
• Welcome guests and provide professional customer service.
• Handle appointments, bookings, billing, and customer inquiries.
• Coordinate and supervise spa staff and therapists.
• Promote spa packages, memberships, and special offers.
• Achieve sales targets and improve customer retention.
• Maintain cleanliness, hygiene, and professional service standards.
• Manage inventory, daily sales reports, and cash reconciliation.
• Handle customer feedback and resolve complaints professionally.
• Ensure compliance with company policies and guest privacy standards.

Preferred candidate profile

Requirements

• Female candidate with good communication and interpersonal skills.
• Previous experience in spa, salon, hospitality, or customer service preferred.
• Strong leadership, organizational, and customer-handling skills.
• Basic computer knowledge and billing experience.
• Professional attitude, pleasant personality, and willingness to learn.
• Ability to manage staff and achieve business targets.

Perks and benefits

Salary & Benefits

• Salary: Negotiable based on experience.
• Performance-based incentives.
• Growth opportunities within Bode Wellness Spa.
• Friendly and professional working environment.