Assistant Manager-Admissions

Job Overview:

Key Responsibilities:

• Admissions Process Management:

  Assist in overseeing and managing the admissions process from inquiry to enrollment. Ensure that all required documentation is submitted, processed, and reviewed in a timely manner.

• Student Inquiry and Engagement:

  Respond to inquiries from prospective students and parents, providing them with detailed information about the institution, programs, and the admissions process. Act as a liaison between the institution and prospective students.

• Application Review and Evaluation:

  Support the admissions team in reviewing and processing student applications, including evaluating academic qualifications, transcripts, and supporting documentation to determine eligibility.

• Admissions Counseling:

  Provide personalized counseling to prospective students, guiding them through the admissions process and advising on program choices, eligibility requirements, and scholarships or financial aid options.

• Recruitment and Outreach:

  Assist in organizing and promoting recruitment events, such as open houses, campus tours, webinars, and school visits. Represent the institution at local and national recruitment fairs and events.

• Data Management and Reporting:

  Maintain accurate records of applicants and student data using the admissions database or CRM systems. Assist in generating reports and tracking admissions metrics to monitor progress against enrollment goals.

• Collaboration with Internal Departments:

  Collaborate with various departments (e.g., marketing, academic departments, and student services) to ensure that admissions strategies align with institutional goals and student needs.

• Admissions Documentation and Compliance:

  Ensure all admissions procedures comply with institutional policies and regulatory requirements. Maintain up-to-date knowledge of changing admissions regulations and standards.

• Customer Service:

  Provide excellent customer service to prospective students and their families throughout the admissions process. Address concerns or challenges that applicants may face during the process.

• Administrative Support:

  Provide general administrative support to the Admissions Manager, including scheduling meetings, maintaining records, handling correspondence, and assisting in the preparation of materials for admissions committees.

Skills & Qualifications:

• Education:

  A bachelor’s degree in Education, Business, Marketing, Communications, or a related field.

• Experience:

• At least 5 years of experience in an admissions or student recruitment role, preferably within higher education.
  
• Experience working with admissions software or CRM systems (e.g., Slate, Salesforce, or similar).
  

• Skills:

• Strong written and verbal communication skills.
  
• Excellent organizational and time-management abilities.
  
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
  
• Knowledge of admissions processes and best practices.
  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with database management.