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Assistant Engineer-DS1

1 - 3 years

0 Lacs

bengaluru karnataka india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

voice call signalling protocols end-to-end performance audit ip networking data analytics tools ericsson charging system optimization ai ml certifications intelligent networks ai ml-driven operations inap ai-based monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

Join our Team

About this opportunity:

We are looking for Associate Engineer DS1 & TA1 to strengthen our Service Delivery team. In this role, you will ensure seamless Operations & Maintenance (O&M), manage incidents and emergencies, and provide advanced technical troubleshooting. You will also support project activities, automation, and AI-driven initiatives, while working closely with stakeholders, hardware partners, and global support teams. This is a high-impact role where your expertise will directly contribute to network stability, customer experience, and the evolution of intelligent, future-ready telecom services.

What you will do:

  • Deliver O&M support, ensuring availability and performance of core and cloud systems.
  • Lead incident and emergency handling, providing timely resolution and RCA for critical events.
  • Support project execution including new node acceptance tests and technology rollouts.
  • Drive automation and AI initiatives for predictive maintenance, proactive fault detection, and operational efficiency.
  • Monitor and review TT, CR, and AT performance, ensuring adherence to MSTOP guidelines.
  • Ensure MIR release and user access controls in line with Ericsson standards.
  • Collaborate with cross-functional teams, hardware partners, and stakeholders for smooth service delivery.
  • Interface with regional and global support teams for escalated issues and knowledge sharing.

The skills you bring:

  • Bachelor's degree in engineering (Telecom/IT/Computer Science) or equivalent.
  • 13 years in Telecom O&M, Service Delivery, or Customer Support.
  • Hands-on experience with Ericsson Charging System preferred.
  • Exposure to AI/ML-driven operations or automation frameworks is an advantage.
  • Familiarity with incident, problem, and change management processes.
  • Intelligent Networks (IN), CAMEL, INAP.
  • Voice Call & Signalling Routing, Network Architecture & Protocols.
  • End-to-End Performance Audit & Optimization.
  • IP Networking & Network Security.
  • Knowledge of AI-based monitoring and data analytics tools.
  • ITIL, Oracle, CCNA, Red Hat.
  • Cloud, Automation, or AI/ML certifications are a plus.
  • Strong analytical and troubleshooting mindset.
  • Clear and effective communication with stakeholders.
  • Ability to perform under pressure and meet SLA/WLA targets.
  • Collaborative, knowledge-sharing, and innovation-focused.

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