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Assistant / Customer Complaint Attending / Shift Chemist

Assistant / Customer Complaint Attending / Shift Chemist

Sahyadri Industry

0 - 3 years

3 - 7 Lacs

pune

Posted:2 weeks ago| Platform:

Apply

Skills Required

quality control process monitoring customer complaint handling production control total control system

Work Mode

Work from Office

Job Type

Full Time

Job Description

Department:

Quality Control / Production

Key Responsibilities:

Monitor and check process parameters during each production shift.
Conduct physical testing of raw materials, in-process samples, and finished products to ensure conformance to quality standards.
Support process control activities and maintain proper testing records.
Assist in troubleshooting quality-related issues and attending customer complaints to ensure timely resolution.
Collaborate with production and technical teams to ensure continuous quality improvement.
Ensure proper implementation of Total Control System (TCS) and standard operating procedures (SOPs).
Prepare and maintain inspection reports, test results, and deviation records.
Support audit and compliance requirements as per company and industry standards.

Authorities:

To reject non-conforming raw materials.
To stop non-conforming production.
To reject defective in-process or finished products.
To stop dispatch of non-conforming materials until corrective actions are taken.

Qualifications:

Bachelors or Masters degree in
Chemistry, Engineering, Quality Management
, or a related field (
Sc / M.Sc preferred
).

Industry Preference:

Cement

Experience:

Relevant experience in
Quality Control, Process Monitoring, or Customer Complaint Handling
in the Cement or Building Material industry.
Fresh graduates with strong technical knowledge and willingness to learn may also be considered.

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