3 Assist Jobs

As a Banquets Manager , you will be responsible for the seamless execution of all banquet and event functions, ensuring a high-quality service that exceeds guest expectations. You will lead, motivate, and personally assist your team, managing financial and administrative responsibilities, protecting assets, and fostering clear communication across all stakeholders. This role is crucial in delivering memorable events while identifying training opportunities to continuously enhance departmental performance. Your Responsibilities Managing Banquet Operations: Project supply needs for the department, including china, glass, silver, buffet presentations, and props. Apply knowledge of all relevant laws as they pertain to event execution (e.g., liquor licensing, health and safety). Understand the significant impact of Banquet operations on the overall success of an event and manage activities to maximize customer satisfaction. Adhere to and reinforce all established standards, policies, and procedures. Maintain high sanitation levels across all banquet areas. Manage departmental inventories and ensure equipment is well-maintained. Utilize banquet beverage records to effectively control liquor costs and manage the banquet beverage perpetual inventory. Strategically schedule banquet service staff based on forecasts and service standards, while maximizing profits. Assist the team in developing lasting relationships with groups to retain business and foster growth. Participating in and Leading Banquet Teams: Set clear goals and delegate tasks effectively to improve overall departmental performance. Conduct monthly department meetings with the entire Banquet team to foster alignment and communication. Continually broaden your knowledge of food and wine pairings and cutting-edge cuisine, with a strong emphasis on current event trends. Act as a crucial liaison between the banquet service team and the kitchen staff. Lead shifts and actively participate in the servicing of events, setting a direct example for the team. Ensuring and Providing Exceptional Customer Service: Set a positive example for guest relations, inspiring the team to deliver outstanding service. Interact directly with guests to obtain valuable feedback on product quality and service levels. Respond to and effectively handle guest problems and complaints to ensure swift resolution and satisfaction. Empower employees to provide excellent customer service within established guidelines. Ensure employees clearly understand expectations and parameters for service delivery. Strive continuously to improve service performance through proactive measures. Emphasize guest satisfaction during all departmental meetings, focusing on a culture of continuous improvement. Review comment cards and guest satisfaction results with employees, facilitating learning and corrective actions. Conducting Human Resources Activities: Communicate and execute departmental and property emergency procedures, ensuring all staff are thoroughly trained in safety protocols. Observe service behaviors of employees and provide constructive feedback to individuals. Monitor progress and lead discussions with staff each period to review performance and set goals. Participate in the development and implementation of corrective action plans for performance improvement. Review quarterly Meeting Planner Survey results and participate in developing and implementing corrective actions to address service challenges, always focusing on continuous improvement of guest satisfaction. Attend and participate in all pertinent meetings related to banquets and overall hotel operations. Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in event management, food and beverage, or a related professional area.

As a Banquets Manager , you will be responsible for the seamless execution of all banquet and event functions, ensuring a high-quality service that exceeds guest expectations. You will lead, motivate, and personally assist your team, managing financial and administrative responsibilities, protecting assets, and fostering clear communication across all stakeholders. This role is crucial in delivering memorable events while identifying training opportunities to continuously enhance departmental performance. Your Responsibilities Managing Banquet Operations: Project supply needs for the department, including china, glass, silver, buffet presentations, and props. Apply knowledge of all relevant laws as they pertain to event execution (e.g., liquor licensing, health and safety). Understand the significant impact of Banquet operations on the overall success of an event and manage activities to maximize customer satisfaction. Adhere to and reinforce all established standards, policies, and procedures. Maintain high sanitation levels across all banquet areas. Manage departmental inventories and ensure equipment is well-maintained. Utilize banquet beverage records to effectively control liquor costs and manage the banquet beverage perpetual inventory. Strategically schedule banquet service staff based on forecasts and service standards, while maximizing profits. Assist the team in developing lasting relationships with groups to retain business and foster growth. Participating in and Leading Banquet Teams: Set clear goals and delegate tasks effectively to improve overall departmental performance. Conduct monthly department meetings with the entire Banquet team to foster alignment and communication. Continually broaden your knowledge of food and wine pairings and cutting-edge cuisine, with a strong emphasis on current event trends. Act as a crucial liaison between the banquet service team and the kitchen staff. Lead shifts and actively participate in the servicing of events, setting a direct example for the team. Ensuring and Providing Exceptional Customer Service: Set a positive example for guest relations, inspiring the team to deliver outstanding service. Interact directly with guests to obtain valuable feedback on product quality and service levels. Respond to and effectively handle guest problems and complaints to ensure swift resolution and satisfaction. Empower employees to provide excellent customer service within established guidelines. Ensure employees clearly understand expectations and parameters for service delivery. Strive continuously to improve service performance through proactive measures. Emphasize guest satisfaction during all departmental meetings, focusing on a culture of continuous improvement. Review comment cards and guest satisfaction results with employees, facilitating learning and corrective actions. Conducting Human Resources Activities: Communicate and execute departmental and property emergency procedures, ensuring all staff are thoroughly trained in safety protocols. Observe service behaviors of employees and provide constructive feedback to individuals. Monitor progress and lead discussions with staff each period to review performance and set goals. Participate in the development and implementation of corrective action plans for performance improvement. Review quarterly Meeting Planner Survey results and participate in developing and implementing corrective actions to address service challenges, always focusing on continuous improvement of guest satisfaction. Attend and participate in all pertinent meetings related to banquets and overall hotel operations. Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in event management, food and beverage, or a related professional area.

As a Banquets Manager , you will be responsible for the seamless execution of all banquet and event functions, ensuring a high-quality service that exceeds guest expectations. You will lead, motivate, and personally assist your team, managing financial and administrative responsibilities, protecting assets, and fostering clear communication across all stakeholders. This role is crucial in delivering memorable events while identifying training opportunities to continuously enhance departmental performance. Your Responsibilities Managing Banquet Operations: Project supply needs for the department, including china, glass, silver, buffet presentations, and props. Apply knowledge of all relevant laws as they pertain to event execution (e.g., liquor licensing, health and safety). Understand the significant impact of Banquet operations on the overall success of an event and manage activities to maximize customer satisfaction. Adhere to and reinforce all established standards, policies, and procedures. Maintain high sanitation levels across all banquet areas. Manage departmental inventories and ensure equipment is well-maintained. Utilize banquet beverage records to effectively control liquor costs and manage the banquet beverage perpetual inventory. Strategically schedule banquet service staff based on forecasts and service standards, while maximizing profits. Assist the team in developing lasting relationships with groups to retain business and foster growth. Participating in and Leading Banquet Teams: Set clear goals and delegate tasks effectively to improve overall departmental performance. Conduct monthly department meetings with the entire Banquet team to foster alignment and communication. Continually broaden your knowledge of food and wine pairings and cutting-edge cuisine, with a strong emphasis on current event trends. Act as a crucial liaison between the banquet service team and the kitchen staff. Lead shifts and actively participate in the servicing of events, setting a direct example for the team. Ensuring and Providing Exceptional Customer Service: Set a positive example for guest relations, inspiring the team to deliver outstanding service. Interact directly with guests to obtain valuable feedback on product quality and service levels. Respond to and effectively handle guest problems and complaints to ensure swift resolution and satisfaction. Empower employees to provide excellent customer service within established guidelines. Ensure employees clearly understand expectations and parameters for service delivery. Strive continuously to improve service performance through proactive measures. Emphasize guest satisfaction during all departmental meetings, focusing on a culture of continuous improvement. Review comment cards and guest satisfaction results with employees, facilitating learning and corrective actions. Conducting Human Resources Activities: Communicate and execute departmental and property emergency procedures, ensuring all staff are thoroughly trained in safety protocols. Observe service behaviors of employees and provide constructive feedback to individuals. Monitor progress and lead discussions with staff each period to review performance and set goals. Participate in the development and implementation of corrective action plans for performance improvement. Review quarterly Meeting Planner Survey results and participate in developing and implementing corrective actions to address service challenges, always focusing on continuous improvement of guest satisfaction. Attend and participate in all pertinent meetings related to banquets and overall hotel operations. Candidate Profile Education and Experience: High school diploma or GED equivalent with 2 years of experience in event management, food and beverage, or a related professional area.