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ServiceNow Sr. Associate RSM US LLP

4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: As a member of the team at RSM, you will play a crucial role in managing and supervising support/development staff, engaging with stakeholders, communicating effectively, and providing support to customers across different time zones. You will collaborate with cross-functional teams, monitor SLAs, act as an escalation point, and work towards identifying technical solutions and troubleshooting issues using an Agile Framework. Key Responsibilities: - Manage and supervise support/development staff - Engage with stakeholders, communicate effectively, and provide training - Support customers across various time zones - Collaborate with cross-functional teams - Provide on-call suppo...

Posted 2 months ago

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