Job Description: We are looking for Telecaller – Collections to join our recovery team. Responsibilities: Dealing with bankers / clients directly for there needs & daily reporting & reviews. Make outbound calls to customers regarding pending EMIs and loan recovery. Explain payment terms, negotiate repayment, and record commitments (PTP/FPTP). Update call feedback and follow-up status in internal records. Coordinate with the field team for visits if required. Maintain professionalism and compliance while dealing with customers. Requirements: Prior experience in loan collection or recovery is preferred. Good communication skills in Hindi, Punjabi, or local language. Must have basic knowledge of using mobile apps or Excel. Target-oriented and disciplined approach. Should be hands on, working with excel. Job Type: Full-time (Telecalling – Office Based) Location: Ludhiana, Punjab
Job Description: We are looking for Experienced Telecaller – Collections to join our recovery team. Responsibilities: Make outbound calls to customers regarding pending EMIs and loan recovery. Explain payment terms, negotiate repayment, and record commitments (PTP/FPTP). Update call feedback and follow-up status in internal records. Coordinate with the field team for visits if required. Maintain professionalism and compliance while dealing with customers. Requirements: Prior experience in loan collection or recovery is preferred. Good communication skills in Hindi, Punjabi, or local language. Must have basic knowledge of using mobile apps or Excel. Target-oriented and disciplined approach. Should be hands on, working with excel. Location: Ludhiana, Punjab
Job Description: We are looking for Fresher / Experienced Tele Caller– Collections to join our recovery team. Responsibilities: To Call customers regarding pending EMIs and loan recovery. To Collects payments from customer. To Update feedback records thru company mobile application. Coordination support with Team Lead. Maintain professionalism and compliance while dealing with customers. Requirements: Prior experience in loan collection or recovery is preferred. Understanding of Punjabi or local language. Target-oriented approach. Knowledge of Location: Basti Jodhewal / Shimla Puri /Gill Chowk/ Janakpuri / Mundian / Jamalpur Ludhiana, Punjab
Job Description: The Field Executive will be responsible for executing on-ground operations, ensuring timely collection, verification, and reporting activities. The role involves field visits to customers, clients, or vendors as per business requirements, maintaining strong communication, and ensuring accurate documentation. Key Responsibilities: Conduct field visits for collections, verifications, or customer meetings. Ensure timely and accurate completion of assigned field tasks. Maintain daily activity reports and update the internal tracking system. Coordinate with the back-office and management teams for escalations or follow-ups. Build and maintain positive relationships with customers and stakeholders. Handle customer queries and resolve issues efficiently. Ensure compliance with company policies and confidentiality of client information. Requirements: Minimum qualification: 10th pass or Graduate. Good communication and interpersonal skills. Ability to travel within the assigned area. Must possess a valid driving license and smartphone. Prior experience in collections, verification, or field operations preferred.