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7 - 12 years

9 - 14 Lacs

Gurugram

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Project Role : Cloud Migration Engineer Project Role Description : Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills : Cloud Migration Planning Good to have skills : Microsoft Azure IaaS, VMWare Cloud Administration Minimum 7.5 year(s) of experience is required Educational Qualification : Graduate Post Graduate BE B Tech MSC IT M Tech M Sc CS Summary :As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. You will plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure smooth migration of applications and data to the cloud.- Conduct assessments of existing solutions and infrastructure for cloud migration.- Develop migration plans and strategies based on business requirements.- Implement and execute migration plans, ensuring minimal disruption to business operations. Professional & Technical Skills:- Must To Have Skills:Proficiency in Cloud Migration Planning.- Good To Have Skills:Experience with Microsoft Azure IaaS, VMWare Cloud Administration.- Strong understanding of cloud computing concepts and technologies.- Experience in planning and executing cloud migration projects.- Knowledge of cloud migration tools and methodologies.- Familiarity with private and public cloud platforms.- Ability to assess existing infrastructure and identify areas for improvement.- Excellent problem-solving and troubleshooting skills. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Cloud Migration Planning.- This position is based at our Gurugram office.- A Graduate/Post Graduate/BE/B Tech/MSC IT/M Tech/M Sc CS degree is required. Qualifications Graduate Post Graduate BE B Tech MSC IT M Tech M Sc CS

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2 - 5 years

4 - 9 Lacs

Bengaluru

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Role & responsibilities Build Audio ML/DL models for given requirement Build models from scratch wherever required Must be able to code relevant research papers independently Tune to improve accuracy and latency Support to satisfy the deployment requirements of the product Apply transfer learning wherever required Training, fine tuning and optimization of different flavors of transformer models Hands on experience with LLM, fine tuning and Optimization of LLM Audio AI Modelling and tuning experience Audio AI concepts, ML/DL working experience in Pytorch/Tensorflow/Keras framework Variations of CNN, RNN, Attention Mechanism, Transformers and large models like wav2vec, whisper Proficiency in machine learning/audio pre-processing libraries/frameworks such as Librosa, Kaldi, sklearn, python speech features, Numpy, Scipy, Pandas, Matplotlib. Signal Processing fundamentals, understanding the data characteristics and wave signals Transfer Learning Experience in Acoustic models for speech recognition systems. Experience in Voice activity detection with noise analysis & denoising Experience in WakeupWord, ASR Working experience of LLM fine tuning, optimization and performance improvement. Audio AI Audio related certification Tools for creating Synthetic data Experience working in Edge devices Experience in noise augmentation and mixing techniques

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3 - 7 years

1 - 3 Lacs

Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)

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Job Role Expertise in WAN/LAN WIFI network troubleshooting Experience with Catalyst & Core switches, ASR/ISR routers Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Aruba, Wi fi Connectivity of user’s issue. Required Candidate profile Experience - 3 to 4 Years Location - Airoli Education - Any Graduate No Female Candidate will be consider samiksha@peshr.com 7498446998 Skill – CCNA Certified, Switching, Routing & Wi Fi, NW L2

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2 - 5 years

5 - 9 Lacs

Gurgaon, Hyderabad

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We are seeking a motivated and detail-oriented Cloud Engineer to join our IT team. In this role, you will be responsible for assisting in the implementation, and maintenance of cloud infrastructure on Microsoft Azure and Google Cloud (GCP). This is an excellent opportunity for someone looking to build their skills in cloud engineering. Key Responsibilities: Assist in deploying and configuring multi cloud resources such as Virtual Machines, Storage Accounts, and Networking components. Monitor multi cloud infrastructure to ensure performance, availability, and security. Support the team in troubleshooting cloud-related issues and incidents. Collaborate with developers, IT staff, and other stakeholders to support cloud solutions. Follow best practices for multi cloud governance, cost management, and resource organization. Document configurations, processes, and changes for knowledge sharing. Participate in a 24x7 On-Call support rotation. Working hours, US East 8am to 5pm Required Skills and Qualifications: Understanding of cloud computing concepts. Experience with Microsoft Azure and Google Cloud services. Knowledge of networking fundamentals (e.g., IP addresses, firewalls, VPNs). Basic experience with PowerShell or Azure CLI for resource management. Strong problem-solving skills and attention to detail. Willingness to learn and grow in cloud technologies. Experience with Infrastructure as Code (IaC) tools like ARM templates Education and Experience: Bachelor s degree in computer science, Information Technology, or related field (or equivalent experience). 2 + Years of experience in related field Technical Skills: Compute: Virtual Machines, VM Scale Sets, App Services, Containers, Availability Sets Serverless: Application Gateway, Logic Apps, Azure Functions Load balancers, application gateways, Traffic manager Identity and Access management Cloud Migration: Azure Site Recovery (ASR), Azure Migration, Recovery Services Vault Azure DevOps : Azure Pipelines, Azure Repos Containerization: Azure Kubernetes Services

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2 - 3 years

4 - 5 Lacs

Bengaluru

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Machine Learning Engineer - Speech AI (ASR & TTS) (2-3 years) Full Time Engineering Bengaluru, Karnataka, India Company Overview Sarvam.ai is a pioneering generative AI startup headquartered in Bengaluru, India. We are dedicated to leading transformative research and development in speech and language technologies . With a focus on building state-of-the-art ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) models , particularly for Indic languages , Sarvam.ai aims to redefine human-computer interaction through cutting-edge AI-driven speech solutions. Join us in pushing the boundaries of Speech AI to create inclusive, scalable, and intelligent voice-based applications for diverse communities worldwide. Job Summary We are looking for an experienced Machine Learning Engineer specializing in Speech AI (ASR & TTS) to develop and optimize speech recognition and synthesis models . This role involves working on deep learning-based ASR and TTS models , improving accuracy, efficiency, and multilingual capabilities , and deploying them at scale. The ideal candidate should have 2-3 years of experience working with speech processing, deep learning, and optimization of ASR/TTS models , along with proficiency in ML frameworks like PyTorch or TensorFlow . Key Responsibilities ASR (Automatic Speech Recognition) Develop, train, and optimize speech-to-text models using architectures like Wav2Vec, Whisper, Conformer, and DeepSpeech . Implement techniques for low-latency ASR inference , including beam search, LM integration, and real-time transcription . Improve speech recognition accuracy for low-resource and Indic languages using transfer learning and data augmentation. Optimize ASR pipelines for noise robustness, speaker adaptation, and domain-specific transcription . TTS (Text-to-Speech) Develop and fine-tune neural TTS models such as Tacotron, FastSpeech, VITS, or WaveNet for high-quality, natural-sounding speech synthesis . Implement multilingual and expressive TTS models with prosody and emotion control. Optimize TTS inference for deployment on edge devices, mobile, and cloud platforms . Improve speech synthesis quality through techniques like voice cloning, neural vocoders (HiFi-GAN, WaveGlow), and prosody modeling . General Speech AI Responsibilities Benchmark and profile ASR/TTS models to improve latency, efficiency, and deployment performance . Deploy scalable speech AI APIs on AWS, Azure, or GCP for real-world applications. Optimize ASR & TTS models for edge and offline inference . Stay updated with advancements in speech AI, neural vocoders, and real-time inference techniques . Must-Have Qualifications Experience: 2-3 years in speech AI, deep learning, or machine learning , focusing on ASR & TTS . Education: Bachelors or Master s degree in Computer Science, AI/ML, Speech Processing , or a related field. ML Frameworks: Proficiency in PyTorch or TensorFlow for training and deploying ASR/TTS models . ASR Expertise: Experience with speech-to-text architectures like Whisper, Wav2Vec, Conformer, or DeepSpeech . TTS Expertise: Experience with speech synthesis models like Tacotron, FastSpeech, or VITS . Speech Signal Processing: Understanding of MFCCs, STFT, phonemes, prosody modeling, and feature extraction . Inference Optimization: Hands-on experience with TensorRT, ONNX, or quantization (INT8, FP16) for ASR/TTS . Cloud & Edge Deployment: Experience deploying speech models on AWS, GCP, or Azure . Preferred Qualifications Experience with speech diarization, speaker recognition, or language modeling for ASR . Familiarity with zero-shot TTS, voice cloning, and multilingual speech modeling . Understanding of CUDA optimization and low-bit quantization for ASR/TTS models . Contributions to open-source speech AI projects or a strong GitHub portfolio . Experience with real-time streaming ASR/TTS applications and low-latency inference . Application Process Interested candidates are invited to submit their resume, cover letter, and any relevant project portfolios or GitHub links showcasing their experience in ASR, TTS, or Speech AI . Strong AI-related projects whether in industry, research, or personal work will be highly valued. Made with

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5 - 12 years

15 - 20 Lacs

Chennai

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We are looking for an Azure Cloud Architect with an experience of 5 years on PAAS services, Dynatrace implementation and monitoring, large cloud deployments, Native tools in Azure such as Azure Monitor, Services Health and Azure Advisor. Requirements: Designing, implementing, and managing Azure cloud infrastructure as per client s business requirements. Architecting and Developing cloud solutions. Ensuring the security, scalability, and reliability of the Azure environment. Promoting and evangelizing Azure cloud computing. Working with IT professionals and other related team members. Strong understanding of features and capabilities of the Microsoft Cloud Platform such as Security, Firewalls, RedisCache, Key Vault, Service Bus, ASR, Networking, OMS, Blob Storage, Resource Groups, NSG, Application Insights, SQL Server, Sql DB, Load-Balancers, front doors, Cosmos DB accounts, Terraform, Automation stuffs like using of PowerBi and PowerShell scripting. Understanding on Kubernetes architecture. Understanding of cost-saving strategies and implementation for IaaS and PaaS solutions. Continuously monitor cloud expenditures and identify opportunities to reduce costs without compromising performance or scalability. Identifying automation opportunities to drive cost efficiencies across cloud environments. Drive architecture and technical discussion to lead cloud security, privacy, and compliance decisions scale, performance, agility, HA/DR considerations. Guide the team in setting up and managing monitoring and observability tools to ensure system reliability and performance. Implement CI/CD based application development methodology using tools like Jenkins/TFS/PowerShell. Work with clients to ensure smooth and successful implementation, delivery and deployment of complex solutions like Dynatrace, Finops, and IBM Turbonomic. #LI-AM1

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3 - 8 years

5 - 10 Lacs

Chennai, Pune, Delhi

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As FM Specialist IP /Security, you are responsible for diagnosing and resolving IP network faults to ensure optimal performance and reliability. This role involves troubleshooting IP network faults and promptly responding to network incidents and Outages (NOC Support). You Have: Any bachelors degree or equivalent with 7+ years of experience in the ISP/MSO environment covering the following with. Proficient knowledge of Cisco/Juniper/Nokia/ Fortinet products. Proven experience in IP fault management, network troubleshooting, and incident response. Experience in carrier class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI, DDOS, SDN) Experience in troubleshooting of complex large scale TCP/IP networks with a minimum of two years in an ISP/MSO like environment. Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/CheckPoint firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. Working in IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX, and PTX products. It would be nice if you also have: Excellent problem-solving and analytical skills and strong communication and interpersonal skills. Ability to work effectively in a fast-paced and collaborative environment.Provide 24x7 tier 2 technical and operational supports to the IP core networks and handle any customer fault escalation. ITIL process awareness. IP Certifications on Juniper and/or Cisco are required. Monitor network performance and identify faults using network management tools and systems. Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Respond promptly to network incidents and outages, ensuring minimal service disruption. Coordinate with internal teams and external vendors to resolve network issues efficiently. Perform routine maintenance and updates to network equipment and systems. Optimize network performance by implementing necessary changes and improvements. Maintain accurate records of network faults, incidents, and resolutions. Generate regular reports on network performance and fault management activities. Work closely with cross-functional teams to address network issues and improve overall network health. Communicate effectively with stakeholders to provide updates on network status and resolution progress.

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7 - 9 years

9 - 11 Lacs

Chennai, Pune, Delhi

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As a Fault Management Specialist IP, you will be responsible for handling advanced technical issues, ensuring system reliability, and providing detailed troubleshooting for network and IT infrastructure. You have: 7+ years work experience in ISP/MSO environment covering the following with a bachelor s or equivalent degree. Experience in Fault Management L2 support for IP/Security domain (NOC support) Proven experience in IP fault management, network troubleshooting, and incident response. In-depth knowledge of carrier class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI, DDOS, SDN) Hands-on experience in troubleshooting of complex large scale TCP/IP networks with a minimum of two years in an ISP/MSO like environment. Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/Check Point firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. It would be nice if you also had: Working knowledge of IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX,PTX products. ITIL process awareness. IP Certifications on Juniper and/or Cisco are required. Monitor network performance and identify faults using network management tools and systems. Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Respond promptly to network incidents and outages, ensuring minimal disruption to services. Coordinate with internal teams and external vendors to resolve network issues efficiently. Perform routine maintenance and updates to network equipment and systems. Optimize network performance by implementing necessary changes and improvements. Maintain accurate records of network faults, incidents, and resolutions. Generate regular reports on network performance and fault management activities.

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7 - 10 years

9 - 12 Lacs

Noida

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As a Fault Management Specialist IP, You will be responsible for handling advanced technical issues, ensuring system reliability, and providing detailed troubleshooting for network and IT infrastructure. You have: 7+ years work experience in ISP/MSO environment covering following with a bachelor s or equivalent degree. Experience in Fault Management L2 support for IP/Security domain (NOC support) Proven experience in IP fault management, network troubleshooting, and incident response. In-depth knowledge of carrier class data/voice network services (LAN/WAN, routing protocols, ISIS, BGP, MPLS, VPLS, ACI,DDOS,SDN) Hands-on experience in troubleshooting of complex large scale TCP/IP networks with a minimum of two years in an ISP/MSO like environment. Perform network node administration and security audits on Cisco/Juniper switches/routers and Juniper/Check Point firewalls, inclusive of routine preventive and corrective maintenance of the network nodes. It would be nice if you also had: Working knowledge of IOS XR, Cisco ASR 9010, Nexus 5k,9k, Juniper MX,PTX products. ITIL process awareness. IP Certifications on Juniper and/or Cisco are required Monitor network performance and identify faults using network management tools and systems. Diagnose and troubleshoot IP network issues to determine root causes and implement corrective actions. Respond promptly to network incidents and outages, ensuring minimal disruption to services. Coordinate with internal teams and external vendors to resolve network issues efficiently. Perform routine maintenance and updates to network equipment and systems. Optimize network performance by implementing necessary changes and improvements. Maintain accurate records of network faults, incidents, and resolutions. Generate regular reports on network performance and fault management activities.

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4 - 8 years

4 - 8 Lacs

Gurgaon

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Requirement/ Working Hrs: Night shift / NOC Shift / Weekend working requirement- YES Location: Gurgaon Technical Knowledge: Have Prior exp in upgrading Cisco IOS XR devices Upgrading, Configuring and Maintaining Cisco Routers (ASR9912, ASR9910, ASR9922, ASR9006) Protocol knowledge: Basic ISIS, BGP, MPLS LDP, MPLS TE, RSVP, VPWS, VPLS, L3VPN & L2VPN, BFD etc.

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3 - 6 years

7 - 11 Lacs

Bengaluru

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As a Senior Speech Engineer you will be responsible for development of the speech recognition systems. Responsibilities: Development of ASR systems using Kaldi, ESPnet and/or using PyTorch or Tensorflow. Work towards improvement of the existing systems. Development of E2E ASR systems with un-supervised / semi-supervised techniques. Experimenting with the latest technologies and architectures. Requirements: 3-5 Years of work experience. At least 1 years of hands-on experience developing Speech Recognition systems using Kaldi, ESPNET, PyTorch Kaldi, DeepSpeech etc. Strong programming experience in Python and/or C/C++. Strong analytical skills and problem solving skills. Basic understanding of machine learning techniques. Good To Have: Understanding of Pandas, Numpy. Understanding of NLU systems. Understanding of Language modeling techniques. Large scale deployment of speech recognition systems.

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2 - 3 years

4 - 5 Lacs

Bengaluru

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Context Analysis and Problem Solving : Understand user needs, identify issues in existing conversational flows, and propose enhancements to improve the overall user experience. Testing and Validation : Rigorously test chat and voice user experiences for functionality, usability, and contextual accuracy before they are deployed to production. Collaboration with Data Scientists : Work closely with data scientists to analyze conversational data, identify patterns, and improve conversational AI models and flows. Conversation Flow Optimization : Analyze and refine conversational designs to ensure natural and seamless interactions for both chat and voice-based systems. Data Analysis and Reporting : Use analytics tools to monitor and report on user behavior and feedback, offering actionable insights to improve conversation designs. Learning and Development : Gradually build expertise in advanced conversational AI technologies, including LLMs, ASR, TTS, and the Bhasa infrastructure. Requirements Key Skills and Qualifications 2-3 years of experience working in conversational design, chatbot/voice assistant testing, or a related field. Strong understanding of chat and voice UX principles and best practices.

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5 - 7 years

5 - 10 Lacs

Pune

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCNA/CCNP Certification. Total 5 to 7 years of experience Network Administrator. Hand on experience must have in Switching, routing, OSPF, BGP, Nexus platform, ACI Hands on experience on Multicast ,ACI or equivalent technologies from below OEM platforms ,ISE ,Nexus switching, ASR ,VMware NSX. Engineer should have expertise in areas like troubleshooting and handling of various Networking devices and technology viz., Networking (LAN/WAN), switches, Routers etc. Configuration and Management of Network devices. Understanding, Configuration and administration of Cisco ACI solution. Network devices HA configuration build, monitor & support Experience in Network Infrastructure solutions review . Experience in performance management and capacity planning for Network requirements Experience in DR solution design, build and support Escalation Management Good communication skills Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2 - 6 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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1 - 2 years

4 Lacs

Nagpur

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Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis : Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control : Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections : Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals : Maintain high client retention rates by proactively managing contract renewals. Community Building & Event Management Build and Expand Community : Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement : Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction & Service Delivery CSAT (Client Satisfaction) Score : Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship : Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance : Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep : Ensure the center is well-maintained and operationally ready on a daily basis. Repair & Maintenance : Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence : Ensure all compliance and safety protocols are followed rigorously. ESG Practices : Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement : Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.

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2 - 6 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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8 - 12 years

5 - 10 Lacs

Kolkata

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Technical Services Implementation Engineer (L3) is a seasoned engineering role, responsible for providing technical support to clients. This includes remotely supporting clients within service level agreements (SLAs); to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. This role is involved in more complex environments for installation, configuration and fault management. What you'll be doing Key Responsibilities: (L3) Routing & Switching + Security Experience of 8-12 years in networking domain with basic and Advanced routing/switching skills in the field role. Should be able to Implement Routing Switching, SD-WAN, SP, Datacenter related projects. Create network documentation LLD and AS-BUILD, SOPs for the deployments. Performing analysis of network needs and contributes to design (Low Level Design), integration, and installation of Network hardware and software. Should be having excellent knowledge on L3 routing, VRF & Switching for troubleshooting, implementation and optimizing network deployment. Datacenter: Nexus (VDC, VPCs, FEXs, VxLan). ACI (Spine and Leaf, APICs, Tenants, VRFs, BDs, EPGs, L2 Outs, L3 Outs, L4-7 services) SDWAN: Configuration and deployment of SD-WAN controllers Good understanding of SD-Wan components like , vSmart Controller, Manage NMS,vBond Orchestrator,vEdge Routers Implementation of controllers data policies & operations job in field Implementation of DIA , Dynamic tunnels. Qos deployment Able to handle SD-wan operations. Cisco Catalyst Switches, Nexus Switches, ISR, ASR Routers. Cisco SD-WAN(Viptela), Silverpeak(Aruba), Meraki. Security requirement: Security Firewall (Cisco ASA, IPSEC VPN/Checkpoint/Palo alto) Performing analysis of network security needs and contributes to design (Low Level Design), integration, and installation of security hardware and software's Resolve the majority of configuration-related issues AAA/ACS/Tacacs/Radius Management Hands on technical experience working with VPN technologies (IPSEC, SSL VPN, WebVPN, AnyConnect, DMVPN , GET VPN) Experience with secure remote access/WAN technologies (IPsec, VPN, etc) Maintaining and administering perimeter security systems such as firewalls, intrusion detection systems, VPN etc as per OEM specific technologies Requirements: 1. 8-12 year’s work experience. 2. Ready to work in Field role 3. Location: Kolkata 4. BE/B.Tech degree, MCA or equivalent preferred Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5 - 10 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Switching & Routing: * Hands on experience with IOS/SUP upgradation 5K/7K/9K/4500/6500/ASR. * DC handling experience will be an added advantage. * Router / switch complete knowledge to replace with production device. * Should have hardware level trouble shooting knowledge (device hardware failure, line cars, sup engine, high CPU). * Must have sound knowledge in stack configuration / trouble shooting. * Must have trouble shooting knowledge in switch / routing. * Should have knowledge about SDWAN, ISE. * Must be familiar with - VLAN / VTP / STP / VSS / VDC / VPC. * Must be familiar with - OSPF / EIGRP / BGP / PBR / HSRP / ACL. * Wireless & SDWAN knowledge will be an added advantage. Network Devices : N7K-C7010 - N7K-SUP2E N5K-C5548UP / N5K-C5596UP / N5K-C5672UP N9K-C93108TC-FX / N9K-C9396PX Cisco Catalyst C6500/C6800 Family Cisco Catalyst 9000 Family Cisco Catalyst 4500 Family Cisco Catalyst 3800/3600 Product Family Cisco Catalyst 3750X / 3560X / 2960X / 2960 Plus Product Family ASR1000 Product Family ISR4000 Product Family Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2 - 6 years

4 - 9 Lacs

Jaipur

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Role & responsibilities Linguistic Leadership: Oversee transcription and annotation projects, ensuring high-quality linguistic data for AI/ML applications. Quality Assurance & Guideline Development: Define and implement transcription and annotation best practices to improve AI training datasets. Advanced Linguistic Analysis: Identify dialectal variations, phonetic challenges, and speech disfluencies impacting AI performance. AI Model Training Support: Collaborate with AI engineers, data scientists, and NLP researchers to enhance speech recognition and language models. Cross-Language Expertise: Support multilingual speech data initiatives across Indic languages and English. Research & Innovation: Stay updated on Generative AI, ASR, and NLP trends , bringing linguistic insights to AI model development.

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2 - 6 years

4 - 9 Lacs

Jaipur

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Role & responsibilities Linguistic Leadership: Oversee transcription and annotation projects, ensuring high-quality linguistic data for AI/ML applications. Quality Assurance & Guideline Development: Define and implement transcription and annotation best practices to improve AI training datasets. Advanced Linguistic Analysis: Identify dialectal variations, phonetic challenges, and speech disfluencies impacting AI performance. AI Model Training Support: Collaborate with AI engineers, data scientists, and NLP researchers to enhance speech recognition and language models. Cross-Language Expertise: Support multilingual speech data initiatives across Indic languages and English. Research & Innovation: Stay updated on Generative AI, ASR, and NLP trends , bringing linguistic insights to AI model development.

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3 - 5 years

5 - 7 Lacs

Mumbai

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1. Profit Center head (including but not limited to): ASR and margin analysis Expense Control Collections Renewals Vendor management Retail Management Cost optimization 2. Build and expand community c. Create a collaborative environment amongst our members through events and hyperlocal alliances partnerships 3. Client satisfaction and service delivery which lead to: a. Maximum renewals at the budget seat price b. Maintain above target CSAT score c. Every member being a Brand Ambassador for AWFIS 4. Training and People development a. Guided Practice Coaching to sub-ordinates and Facility Team b. Self-development Readiness for next level : Shadow Community Manager 5. Vendor Management a. Conformance to Purchase-to-Pay process 6. Facilities Management a. Ensure Upkeep of the Centre b. Diligent towards Preventive Maintenance Calendar c. Adherence to Compliances Protocols d. Adapts to Environmental-Socio-Governance nuances diligently 7. Execution of activities directed towards Client Engagement Brand Initiatives, CSR 8. Execution of all Company Driven ideas and initiatives 9. Team Player a. Collaborate within Team other stakeholders to drive execution We are looking for Candidates with: Exemplary Customer service skills and record An extrovert personality Aware and with keen interest in current affairs Ambition and drive to demonstrate continuous upgradation in skills and knowledge Enthusiasm and demonstrating noticeable participation Key skills in Relationship Management, Operations, Cost Revenue Management. With a hunger to grow with a 2 year focus on managing additional/ increased responsibility Excellent written and verbal communication Belief in Extremely strong Process execution Eligibility: Minimum experience of 3-5 years. Should have managed an annual revenue of a minimum of 2.5 million INR. Worked at a Revenue Centre in the last 2 years. Proficient with MS Spreadsheet Excellent communications skills

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2 - 5 years

6 - 13 Lacs

Chennai

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About Pro-Manage Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more. ProManage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of Indias largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Responsibilities: • Design, Architect, and Develop software solutions based on suitable design patterns • Adopt new and emerging technologies to provide solutions • Collaborate with cross-functional teams to understand business requirements and translate them into machine learning problems. • Work alongside data scientists and software engineers to integrate machine learning models into production systems. • Identify technical issues and provide resolution. • Design, develop, and implement machine learning models for various business applications, including predictive analytics, recommendation systems, natural language processing, and computer vision. • Stay up to date with the latest advancements in AI and machine learning techniques. • Ensure that machine learning pipelines and systems are scalable, efficient, and robust • Excellent communication and interpersonal skills. Qualifications BE / Masters in computer science Critical Skills • Proven experience as a Machine Learning Engineer, AI Engineer, or similar role (typically 2+ years) • Experience writing software in Python, Scala, R, or similar. • Familiarity with cloud platforms like AWS, Google Cloud or Microsoft Azure for deploying models at scale. • Solid understanding of machine learning algorithms (supervised and unsupervised learning, deep learning, reinforcement learning, etc.) • Experience with data structures, algorithms, and software design. • Experience in using any LLM models in real-time projects. • Proven ability to work as part of cross-functional delivery teams in an Agile delivery environment. • Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience. • Strong problem-solving skills with the ability to think critically and creatively. • Ability to break down complex business problems into machine learning solutions. Desired skills • Experience with machine learning libraries and frameworks • Expertise in data manipulation and analysis • Experience with big data technologies. • STS (Speech to Text & Text to Speech) #ASR (Automated Speech Recognition) Engine Exposure. • Great OO skills, including strong design patterns knowledge. • Familiarity with relational databases, NoSQL. • Out-of-the-box thinking, and in-depth problem-solving. Personal skills • Result- and outcome-orientation • High degree of enthusiasm, dynamism, and drive to succeed • Capacity for hard work and perseverance • Maturity to collaborate with peers to achieve overall success • Capability to nurture and motivate direct reports to high success

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4 - 6 years

8 - 9 Lacs

Thane

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- Hand on expertise in multi OEM Firewall, Switching and routing experiences, - Discover, design, execute, validate, and peer review complex change implementations related to datacentre IT network routing, switching and security technologies as per the organization standards. - Configuration and troubleshooting routing protocols -EIGRP, OSPF, BGP, and switching and security technologies. - Strong Knowledge in MPLS, Nexus. ASR, WLAN, LAN, WAN, DMVPN and other networking Technologies, Products. - Datacentre Change Implementation as per Businesses Units request, which include end to end connectivity between Remote, Cloud Datacentres. - Expertise in multi-cloud network design and implementation. - Good Communication/writing skills Networking - Primary: Routing and Switching, OSPF, BGP, Nexus 5000, 7000, 9000 Switches, MPLS, DMVPN, Brocade, Arista, Juniper, Dell Datacentre switches Security - Check point, Fortinet, Palo Alto, NSX Firewall, Cisco ISE, IPsec VPN, AnyConnect, Global Protect, Cisco ACS, ZScaler Wireless - Primary: Aruba Wireless Controller, Cisco ISE, Meraki, cisco Wireless, Cisco Prime SD-WAN - Cisco SD-WAN Cloud Networking - AWS or any other cloud

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5 - 10 years

7 - 12 Lacs

Gurgaon

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Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management ASR and Margin Analysis : Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability. Expense Control : Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency. Collections : Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues. Renewals : Maintain high client retention rates by proactively managing contract renewals. Community Building Event Management Build and Expand Community : Strengthen the community by executing business-specific events as per the pre-defined timelines. Client Engagement : Foster connections and collaboration within the client community to enhance engagement and retention. Client Satisfaction Service Delivery CSAT (Client Satisfaction) Score : Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support. Brand Ambassadorship : Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions. Vendor Management Vendor Performance : Regularly evaluate and manage vendor performance to ensure timely and quality delivery. Facilities Management Centre Upkeep : Ensure the center is well-maintained and operationally ready on a daily basis. Repair Maintenance : Oversee the timely closure of repair and maintenance tasks to avoid disruptions. Compliance Adherence : Ensure all compliance and safety protocols are followed rigorously. ESG Practices : Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices. Participation in Company Initiatives Active Engagement : Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment

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3 - 7 years

8 - 12 Lacs

Hyderabad

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Job title: Senior IAM Expert Location: Hyderabad About the job : The Digital Identity Product Line is a global team in charge of planning, designing and implementing Identity and Active Directory technologies that are leveraged globally in our environment, but also for the Identity strategy in the cloud. The Senior IAM Expert coordinates the Identity transformation of sanofi towards the cloud; Entra ID, Azure, AWS e.g. as well supporting Directory requirements of the on-premises Directory system. S/he must have a very high degree of technical expertise with the architecture of Cloud identity services. But also, of architecture and operation of Directories (specifically, Active Directory). The position will work within the group to set near- and long-term technical plans and roadmap for sanofi, maintain the highest level of expertise in current and evolving technologies, and, with support from the Business Partner, maintain relationships throughout sanofi IS (business applications, industrial operations, etc.). We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people s lives. We re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started What you will be doing: The primary responsibilities of this expert will be Creates the Cloud architecture and leads the Cloud migration activity for Identities Creates strategy to move on premise authentication to the cloud Lead cloud applications projects from identity and authentication standpoint Evolve cloud capabilities to new services Evolve the SaaS strategy Develop SOPs, tools, proper access controls to allow operational staff to effectively and securely perform specific operational tasks with the minimum level of access. Lead Incident resolution for the cloud in coordination with the cloud provider and internal teams Participate in the development of the service of directories by architecting secure solutions to ensure high availability as well as providing proactive operational support Support the delivery of Directory projects Main responsibilities: - Skills Strong understanding of Identity Access Management solutions Understanding and experience in different technology of Azure Active Directory, B2E, B2B and B2C Implementation experience in ADFS, Azure AD Connect, Azure AD Application Proxy, Conditional Access Policy, LDAP, Active Directory, Application Integrations for SSO and multi-factor authentication Working experience in application integration with header-based, SAML2.0, OIDC, OAuth2.0, WS-Fed protocols Experienced in managing external identities and consumers in Azure AD B2B and B2C tenants Experience in integrating Azure AD with API management solution Understanding of latest technology such as Zero trust framework, Fine-grained authorization, Password less authentication Cloud infrastructure deployment and monitoring tools (i.e. PowerShell, Azure -CLI, ARM, Terraform, Azure Monitor, ASR) as well as other performance and management services. Requirements Integrity and strong business ethic Rigor in operations and change processes Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment Team player comfortable working in international teams and assisting others Customer oriented Communication skills Ability to establish positive relationships Ability to take responsibility and accountability for initiatives and decisions Project management skills on multiple small to large projects in a large and complex environment. Education 5+ years experience in Information System management, design and implementation in a complex IS and organizational environment, preferably with global responsibilities Strong cloud experience Experience in multi-cultural and multi-national organization and environment. Fluent English Why choose us Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave. Opportunity to work in an international environment, collaborating with diverse business teams and vendors, working in a dynamic team, and fully empowered to propose and implement innovative ideas. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

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