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Workforce Manager intouchcx

12.0 - 18.0 years

12 - 18 Lacs

Hyderabad, Telangana, India

On-site

About the Job We are changing the way people think about customer careand we need your help! We're seeking a Workforce Manager to lead and supervise all activities related to the Workforce team for a dedicated IntouchCX program. This leadership role requires someone with the vision, experience, and passion to contribute to our culture and drive success for our clients. As a Workforce Manager, You Will: Collaborate closely with Operations to align team efforts with company goals and partner objectives. Interact directly with external partners, building long-term, strategic relationships. Analyze partner metrics and workforce staffing trends consistently. Recommend and implement process effici...

Posted 4 months ago

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