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4.0 - 9.0 years
15 - 30 Lacs
bengaluru
Work from Office
About the Team Meesho is the most downloaded e-commerce app in India. And, as the Business team, we have the most bragging rights to this claim. Why? Because we hold end-to-end responsibility to launch and scale up categories, by ensuring the right selection, competitive pricing, and conversion. And we take this job very seriously. As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth an...
Posted 1 month ago
4.0 - 9.0 years
15 - 30 Lacs
bengaluru
Work from Office
As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, monthly outings, and timely rewards and recognitions. About the Role As a Business Manager, you will manage both the demand and supply sides of the business. You will also ensure all the best prices and choices are showcased on the app to the cus...
Posted 1 month ago
5.0 - 8.0 years
15 - 20 Lacs
gurugram
Work from Office
Immediate requirement of JAVA/Spring Boot developers with a Strong E-commerce background. Strong Java/J2EE and Aspect programming knowledge, Spring Boot application modules. Web services, data and REST APIs
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
mohali
Work from Office
Summary: The WFM Real Time Analyst is responsible for the real-time monitoring and management of call center operations to ensure service level objectives and key performance indicators (KPIs) are consistently met. This role is crucial for optimizing workforce efficiency, identifying and addressing intraday performance issues, and making proactive decisions to maintain operational health. Key Responsibilities: Real-Time Monitoring: Continuously monitor call queues, agent performance (e.g., adherence, availability, occupancy), and system health. Intraday Management: Adjust staffing levels and agent schedules in real-time to account for fluctuations in call volume, unexpected absenteeism, or s...
Posted 1 month ago
2.0 - 6.0 years
12 - 16 Lacs
gurugram
Work from Office
Job Description for Technical Sales Support Professional for Cybersecurity Business Job Title: Technical Sales Support Professional for Cybersecurity business (OT & IT) Location: Gurgaon Business Unit: Electrification and Automation Customer Services Experience Level: 510 Years Job Type: Full-Time PL Level: PL 9 Industry: Energy / Power / Industrial Automation Business Unit: Smart Infrastructure Electrification & Automation, Customer Services We are seeking a highly skilled and experienced Cybersecurity professional to join our Customer Services team in the Electrification and Automation (EA) Business Unit. The ideal candidate needs to have a strong background in cyber security, with focus o...
Posted 1 month ago
5.0 - 8.0 years
7 - 16 Lacs
jaipur
Work from Office
Immediate requirement of JAVA/Spring Boot developers with a Strong Ecommerce background. Required Candidate profile Client will screen the candidate for a strong JAVA/Spring Boot knowledge Strong Java/J2EE and Aspect programming knowledge.
Posted 1 month ago
8.0 - 13.0 years
9 - 14 Lacs
bengaluru
Work from Office
We are actively seeking an exceptional and driven Lead Software Developer to join our dynamic team. As a Lead Software Developer, you will play a pivotal role in shaping the architecture of our platform and integrated software solutions. You're a passionate Lead Software Developer with a proven track record in software development who wants to have the opportunity to contribute to groundbreaking projects that directly impact patient care and drive advancements in the medical field. In this role, you are responsible to Collaborate with cross-functional teams to design, develop, and optimize an existing imaging system, based on syngo framework. Leverage your extensive experience in software de...
Posted 1 month ago
5.0 - 10.0 years
8 - 14 Lacs
chennai
Work from Office
Proficient in .NET Core with 5+ years of hands-on expertise, demonstrating a strong foundation in developing robust, scalable applications using .NET technologies.Specializes in : - .NET Core (Expert level): Deep knowledge in building and maintaining high-performance, server-side applications with .NET Core. - Microservices (Advanced level): Experienced in designing, developing, and implementing microservices architectures, understanding the principles of autonomy, granularity, and independent scaling.- RESTful/GraphQL APIs (Advanced level): Proficient in creating and managing APIs, ensuring they are secure, scalable, and performant. - Cloud Environments like AWS/Azure (Intermediate level): ...
Posted 1 month ago
2.0 - 7.0 years
9 - 13 Lacs
karnal
Work from Office
About The Role To capture very large opportunity in Loan against property and Housing in Semi-urban and Rural India banks is setting up separate team for effective coverage. This will help to retain and grow our customer base in Bharat Geography. Team will be distributing loans through emerging branch network and also focus on acquisition of NTB customers through alternate channels. We have exciting opportunity for you in below role and locations. Regional Sales Manager-Mortgages ( Bharat HL & LAP) Location Pune, Bangalore ,Jaipur,Karnal Reporting to National Sales Manager Grade M6/M7 RSM will be responsible for managing business entire region/state. Develop and execute sales plan to achieve...
Posted 1 month ago
1.0 - 6.0 years
4 - 5 Lacs
hyderabad, pune, bengaluru
Work from Office
Monitor real-time agent performance, adherence, shrinkage, occupancy Create maintain schedules, rosters, forecasts to optimize resource allocation Track AHT, SLA, and productivity metrics Analyze call volume trends and prepare reports for leadership Required Candidate profile Coordinate with Ops, Training, HR teams to ensure smooth workforce planning Identify gaps and recommend corrective actions to meet business KPI Support capacity planning provide inputs for hiring Perks and benefits Perks and Benefits
Posted 1 month ago
7.0 - 12.0 years
12 - 16 Lacs
hyderabad, chennai, gurugram
Work from Office
We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Responsibilities: Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, challenges, and requirements. Colla...
Posted 1 month ago
2.0 - 7.0 years
13 - 18 Lacs
hyderabad
Work from Office
General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years...
Posted 1 month ago
5.0 - 9.0 years
4 - 9 Lacs
bengaluru
Work from Office
Job Description Education: Any Graduate or Diploma. Experience: Minimum 5 years of relevant experience as a RTA. Roles & Responsibilities: Serve as a subject matter expert on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning. Develop actionable, proactive metrics that drive forecasting capabilities and strategic insights. Perform statistical analyses and forecasting techniques and glean critical insights and trends. Design reports, scorecards, dashboards and ad hoc analysis that deliver workforce insights and KPIs. Present relevant data trends and analysis findings in clear, su...
Posted 1 month ago
3.0 - 7.0 years
1 - 6 Lacs
bengaluru
Work from Office
Education: Any Bachelor's Degree. Experience: Minimum 3 years of relevant experience as a RTA is Must. Roles & Responsibilities: Manages daily operation by assessing operational drivers (Staffing, Volume, AHT) and outcomes (SLA, ASA and ABAN%) and adjusts intraday schedule to meet service goals. Monitors intraday, makes decisions, provides sound judgement, and consults with operation team for recommendations to improve real time performance includes calling for OT/Time off. Role is offsite RTA monitoring. Produce Real time reports - Hourly/ Daily/ Weekly, Exception management. Preparing Dashboards in the CRM tools and should be well versed with skilling/Bulk skilling. Produce daily, biweekly...
Posted 1 month ago
2.0 - 5.0 years
4 - 8 Lacs
bengaluru
Work from Office
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Analyze call arrival patterns and identify key drivers impacting call volume and handle time variations based on historical trends. Generate regular reports and performance metrics related to forecasting accuracy, scheduling efficiency, and operational performance. Resource Occupancy rates and Productivity analysis. Workload and FTE calculations. Report and analyze the Daily, Weekly, and Monthly Contact Center Performance Reports to internal stakeholders. Strong attention to detail and problem-solving skills. Strong business ...
Posted 1 month ago
2.0 - 6.0 years
1 - 6 Lacs
bengaluru
Work from Office
Walk-in Drive for Specialist RTA Company: Sagility India Healthcare Location: Sagility, Surya tech Park, 100 Outer ring Road, Electronics City Phase 1, Electronic City, Bengaluru, Karnataka 560100 Date: 11th September 2025 Time: 12:00 PM to 4:00 PM Job Description Education: Any Bachelor's Degree. Experience: Minimum 3 years of relevant experience as a RTA is Must. Role & responsibilities Manages daily operation by assessing operational drivers (Staffing, Volume, AHT) and outcomes (SLA, ASA and ABAN%) and adjusts intraday schedule to meet service goals. Monitors intraday, makes decisions, provides sound judgement, and consults with operation team for recommendations to improve real time perf...
Posted 1 month ago
2.0 - 7.0 years
9 - 13 Lacs
karnal
Work from Office
About The Role To capture very large opportunity in Loan against property and Housing in Semi-urban and Rural India banks is setting up separate team for effective coverage. This will help to retain and grow our customer base in Bharat Geography. Team will be distributing loans through emerging branch network and also focus on acquisition of NTB customers through alternate channels. We have exciting opportunity for you in below role and locations. Regional Sales Manager-Mortgages ( Bharat HL & LAP) Location Pune, Bangalore ,Jaipur,Karnal Reporting to National Sales Manager Grade M6/M7 RSM will be responsible for managing business entire region/state. Develop and execute sales plan to achieve...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Collaboration Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. Your responsibilities will include proactively monitoring, identifying, investigating, and resolving technical incidents and problems to restore service promptly. Your focus will be on second-line support for incidents and requests with a medium level of complexity, with the primary objective being to resolve client requests or tickets without breaching service level agreements (SLA). Your day-to-day tasks will involve troubleshooting all contact center operations-related issues, ensuri...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Technical Consultant at ION Corporates Implementation Services, you will play a crucial role in designing, building, and testing customer requirements while providing guidance to team members. Your responsibilities will include collaborating with business analysts, clients, and team members to create and implement product extensions, configurations, and interfaces. Additionally, you will be involved in infrastructure sizing, deployment, testing, tuning, and system implementation within a team-oriented environment. You will be responsible for assuming hands-on project implementation tasks throughout all phases of the engagement, offering technical advice, design, analysis, custom ...
Posted 1 month ago
4.0 - 9.0 years
5 - 9 Lacs
bengaluru
Work from Office
Email your resume to bhuvaneswari@wissenpro.com or call/WhatsApp at 8712650628 Key skills and knowledge: Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills. Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software. Experience in IEX and Alvaria WFM tool is required, preferably Alvaria. Team handling experience shall be an added advantage. Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make ...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
As a Collaboration Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing managed services to clients by proactively identifying and resolving technical incidents and problems. Your work will involve pre-emptive service incident and resolution activities, product reviews, operational improvements, operational practices, and quality assurance to ensure a high level of service to our clients. Your primary objective will be to maintain zero missed service level agreement (SLA) conditions, manage tickets of high complexity, conduct advanced tasks, and provide resolutions to a diverse range of complex problems. In this role, you will exercise considerable judgment a...
Posted 1 month ago
8.0 - 13.0 years
7 - 14 Lacs
bengaluru
Work from Office
We are hiring for TOP MNC for Workforce Management- Capacity Planning & Forecasting. Please Note - Must have strong experience in Capacity Planning & Forecasting. Interview Mode - Face to Face on 4th Sep 25 Location - Bangalore Experience - 8 - 14 Years 9- 13 Years- 14LPA (Assistant Manager)- People Management experience- added advantage Notice Period - Immediate - 45 Days max. Shift - UK Shift Please Note- Need to be flexible work from office all 5 Days. Qualification- Graduate and postgraduate. Skills Required Workforce management Capacity planning, preferably in a contact center or service/sales/retail operations environment. Capacity planning, forecasting, Data science, Machine learning,...
Posted 1 month ago
5.0 - 10.0 years
5 - 9 Lacs
hyderabad
Work from Office
About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As an experienced and certified Cisco Contact Center engineer, you will be responsible for providing technical expertise in Unified Communications and Contact Center solutions. Your role will include client consultation, planning, designing, implementing, and supporting IP-based call center solutions. You will be tasked with developing and implementing technical architectures, analyzing existing networks, and recommending solutions to enhance performance. Your responsibilities will also involve setting up, configuring, and testing various components of the Cisco IP Contact Center, such as Cisco Call Manager, IVR, Cisco Intelligent Contact Manager, CVP, Workflow Management systems, and Call r...
Posted 1 month ago
8.0 - 13.0 years
7 - 14 Lacs
bengaluru
Work from Office
We are hiring for TOP MNC for Workforce Management - Capacity Planning & Forecasting. Please Note- Must have strong experience in Capacity Planning & Forecasting. Location - Bangalore Experience - 8 - 14 Years 5 - 10Years- 9LPA - Sr Analyst / Team Lead - IC Role / People Management 8 - 15Years - 14LPA - Specialist / Assistant Manger - People Management Notice Period - Immediate - 60 Days max. Shift - UK Shift Please Note- Need to be flexible work from office all 5 Days. Qualification- Graduate and postgraduate. Skills Required Workforce management Capacity planning, preferably in a contact center or service/sales/retail operations environment. Capacity planning, forecasting, Data science, Ma...
Posted 1 month ago
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