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2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Description Candidate should have 4 to 9 years of experience working on (SAP Ariba) Operational Procurement or Strategic Sourcing suite of applications. Good understanding of Integration aspects with SAP ERP. Capable to create knowledge documents, training materials. Understanding of Procurement domain knowledge is an added advantage. Ensure suitable communication/updates are being provided in a timely manner Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills SAP Ariba Languages RequiredENGLISH Role Rarity To Be Defined
Posted 2 months ago
2 - 7 years
5 - 9 Lacs
Shimla
Work from Office
Ambitious, thirsty for results and love interacting with peopleExcited by the energetic and customer centric role of SalesThen why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests As Sales Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Sales Manager: Supports the smooth running of the sales department, where all aspects of the hotels pro-active sales initiatives are delivered and total revenue maximised Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution Delivers on plans and objectives where sales initiatives & hotel targets are achieved Supervises the sales team fostering a culture of growth, development and performance within the department Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Sales Manager: Experience in sales Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions with proven problem-solving capabilities offering support where required Personal integrity, with the ability to work in an environment that demands excellence, time and energy Experience of working with IT systems on various platforms Strong communication skills {?{?'\{\{Radisson Blu Resort Dharamshala\}\}' }}CAREE RSJoin us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world At Radisson Hotel Group we believe that people are our number one asset As the one of the worlds largest hotel companies, we are always looking for great people to join our team If this sounds like an ambition you share, then start with u To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers Skil lsFast-Paced Experience
Posted 3 months ago
2 - 6 years
3 - 7 Lacs
Hyderabad
Work from Office
Requirements 5+ Years of experience in working on Security aspects Must be proficient in understanding various aspects of Application Security in a cloud environment and should have worked on tightening the security at all levels Ability to translate Information Security policies and procedures into language that a business and/or technical person can understand Experience with vulnerability scanning tools (e g , Qualys, Nessus, Nexpose, Saint, AWS Inspector, Kali Linux) Experience in Mobile Application testing including iOS and Android Experience with web application vulnerability scanning tools (Burpsuite Pro, Veracode) Experience with network/infrastructure-level penetration testing Excellent communication skills to collaborate with both external and internal stakeholders to maintain the overall Information Security for KloudGin Must have experience on AWS landscape and understanding of security aspects related to EC2, VPC, CloudFront, WAF, Shield, Secrets Manager, Inspector, CloudTrail, CloudWatch, Systems Manager, IAM, Config, etc Should be aware of various CIS Benchmarks and be able to tighten the application and database servers based on the guidance Experience in Application security and Mobile security Including OWASP technologies, vulnerability research and Mitigation Awareness of CISSP certification will be a plus AWS Certification will be a plus Certification in any of these or similar certifications CEH, ECSA, OSCP will be a plus Responsibilities To manage the Information Security Program and IT Operations at KloudGin To perform web Application vulnerability scans leveraging both tools and manual checks To use both DAST and SAST tools to identify the vulnerabilities and work with the developers to fix and remediate the same To perform application security risk assessments To conduct penetration testing using various tools and block the exposures in coordination with the development teams To manage the Security features of KloudGin application and support the Presale team in responding to prospects about KloudGin infrastructure and security To drive the Security Certification of the KloudGin product based on the above-mentioned security check based on the KloudGin releases To drive the external Audits and Governance at KloudGin including VAPT, SOC Audits, GDPR Reviews To drive and play the Project Manager role for the Disaster Recovery Drill of the application Assess publicly and privately announced security vulnerabilities to determine the risk based on severity, threat likelihood and impact Conduct checks on server level vulnerabilities and adhere to CIS benchmarks for the environments To perform log monitoring using SIEM tools and manage the threats or attacks on the application / network Automation of Secrets management across the application and Environments Continuously enhance the security of the application to meet the industry best practices Review the latest threat in the industry and safeguard the application and environment against the same Manage the Security Onboarding and Offboarding for the employees at KloudGin Manage the IT Operations at KloudGin including end-point security and Antivirus management
Posted 3 months ago
6 - 9 years
8 - 11 Lacs
Gurgaon
Work from Office
About The Role : To be successful in the role you must have : Deployment, Integration and Acceptance of Packet Core Nodes which should primarily include. Work experience on Nokia products is preferred. CMM CMG , AMF/MME, SMF/UPF,PGW/SGW,NRF/NSSF, CHF,PCRF / PCF, ePDG / WMG, 5G NSA/SA, Should have end to end understanding the Packet Core Solutions. Cloud environment and understanding of how EPC solutions can be deployed over cloud. Nokia preference to be covered Should have deep knowledge of 4G and 5G call flows, and overall understanding of the newest technologies in the Telecom space including VoLTE, VoWiFi, IoT etc. Solid grasp of mobile network and LTE & 5G specifications on Radio Access Network aspects Expertise in RHOSP / VMWARE / CEE /Docker/Containers/Kubernetes over NCS / Dell / HP. Should understand onboarding, integration of EPC on the Cloud environment. Minimum of 5 years of Telecom experience in the EPC network space with at least 2 years in an packet core 5G & 4G Deployment, Integration role in. About The Role : - Grade Specific Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complex/ critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)
Posted 3 months ago
15 - 20 years
20 - 25 Lacs
Mumbai
Work from Office
Develop and implement business strategies to achieve company goals and objectives. Lead and oversee all aspects of business operations, ensuring efficiency and effectiveness. Collaborate with the executive team to align business strategies with overall company vision. Identify new business opportunities, markets, and partnerships to drive revenue growth. Analyze market trends and competitor activities to inform strategic decision-making. Foster a positive and collaborative work culture that supports the company's mission. Manage and develop high-performing teams across various business functions. Monitor key performance indicators (KPIs) and implement initiatives for improvement. Drive innovation and continuous improvement in business processes. Build and maintain strong relationships with key stakeholders, clients, and partners.
Posted 3 months ago
16 - 25 years
35 - 50 Lacs
Bengaluru
Work from Office
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Manager, Sales is a senior management role and typically exists in geographies where bigger sales teams exist, and the sales management is split between the Senior Manager, Sales and the Manager, Sales roles. In these environments, the Senior Manager is the most senior sales employee in the organization, and they typically report into the branch manager. This role takes direction on sales strategy from the Senior Director, Sales. In large operations, Senior Manager can report into the Director, Sales. The Senior Manager, Sales takes responsibility for managing Sales Managers and / or a team of Client Managers and/or Sales Specialists. The primary objective of this role is to achieve their sales targets and to drive the business strategy into the Sales teams through effective allocation of their team’s territories and targets and providing strategic support to the senior Client Managers. They do this by motivating their team members and ensuring outstanding sales performance. The Senior Manager, Sales role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the sales targets assigned to them. What you'll be doing Key Responsibilities: Works with the regional Sales Leadership and decision makers to assist with the development of a sales strategy that will deliver the strategic objectives as outlined in the global and regional organizational strategy. Defines the way the sales force will approach the market and to determine the targets that the sales force should achieve and strive to exceed. Provides input into and ensures that sales procedures and policies as defined by the sales leadership are implemented and followed. Drives the alignment to the sales and organizational strategies by creating operational plans and identifying areas for continuous improvement in the sales process. Responsible for operational management of the team which, creating and executing on plans and reporting on the team activities in the required forums. Engages in account planning and assists the Client Manager in opportunity qualification for large or complex deals. Engages with vendors and partners to create go-to-market strategies with their sales teams. Acts as mentor/coach and advisor that assists the sales force to set and keep to priority activities. Takes final responsibility for the update and accuracy of sales tools/systems and sales reports. Tracks sales performance analyzes metrics and adjusts sales plans as needed. Stays informed about industry trends, competitor activities and emerging technologies and uses insights to adapt sales approaches to stay ahead of the curve. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link the organizational offerings, including high-value services to specific client and prospect needs and outcomes. Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy. Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target. Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or marketing or a related field. Required Experience: Extended experience in a sales management role, preferably gained within a global technology services organization. Extended sales work experience gained within a similar environment. Extended strategic planning and operational execution experience. Extended track record of meeting / exceeding sales targets and driving business outcomes. Extended experience negotiating on extremely critical matters. Extended go-to-market planning and execution experience. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Posted 3 months ago
2 - 6 years
3 - 6 Lacs
Ahmedabad
Work from Office
As a Officer/Senior Officer in the Accounts Payable department, the candidate will be responsible for managing and supervising all aspects of Accounts Payable (AP) processes. This includes invoice processing, payment processing, and maintaining accurate financial records. The candidate will be expected to demonstrate a strong understanding of accounting principles and financial acumen. Proficiency in accounting software, particularly MS Excel and SAP, is a must.
Posted 3 months ago
5 - 10 years
15 - 27 Lacs
Maharashtra
Work from Office
We currently have a career opportunity for a Senior Technical Consultant to join our team located Perficient Nagpur/Pune/Hyderabad/Chennai/Bangalore. #LI-Onsite As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities. Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Pune
Work from Office
Job Purpose Objective is to create a virtuous cycle of improvement in our dialer system & process to increase ease for our DMS call center team. Duties and Responsibilities To delivers Innovations. Builds on the ideas identified and shared on agreed timeline. Work with Business/IT in BFL to understand the dialer requirement for business along with CRM integration. Preparation of BRD, User Stories & Test Cases, underlying business processes, and implementation plans with readiness of API specs for dialer specific products/Process flow. Co-ordinate development of solution in line with captured requirements. Necessary business approvals/underwriting approvals to be in sync with APIs and integration kit. Manage the UAT efforts until released into production and provide post-production after-care. Having comprehensive understanding of various phases like Requirement Gathering, Analysis, Design, Development and Testing. Analyzing core system components and extracting business logic and rules for seamless integrations. Work with key stakeholders to effectively orchestrate IT integration of Dialer and CRM integration along with DMS related requirement on customer App (3in1). Key Decisions / Dimensions To execute cross-functional digital projects maintain and manage agreed timelines. To track team KPI and performance Major Challenges To execute cross-functional digital projects as per agreed timeline and in-line with RBI, legal & compliance guidelines. To solve problems for issues that may emerge in the fulfillment space in course of a cross-functional digital project. Identify high customer impact processes within fulfillment and transform them via digital. To make sure real time dialer product & platform support to business & field team Required Qualifications and Experience a)Qualifications Postgraduate with Project Management skill set or Engineering Graduates b)Work Experience More than 2-5 years of experience in financial industry Experience in Project Management, Dialer and CRM platform, Semi technical understanding of APIs, Loan life cycle understanding. Web portal, Cloud & web based dialer along development delivery will be an added advantage
Posted 3 months ago
3 - 8 years
5 - 7 Lacs
Pune
Work from Office
Urgent hiring for WFM-RTA & Scheduling Role with one of the top Captive Unit (US MNC). Before applying, kindly go through the below mentioned details. Profile : WFM- RTA & Scheduling (Immediate Joiner) Job Location : Pune Shift : Rotational Shifts Working Days : 5 Days Working Cabs : Both Side Cabs Primary Skills - Experience in a call center environment Operation/administrative experience with Avaya CMS, Verint, Genesys workforce management Must have excellent customer service skills and verbal/written communication skills Must have strong analytical and strong organizational skills Proficiency in all Microsoft products with emphasis in Excel and Power Point Strong computer skills are required Bachelors degree Interested can call/what's up Meenakshi-9810896605 (Between 9 am-8 pm) or share your resume on apply.touch3@yahoo.in
Posted 3 months ago
6 - 9 years
8 - 11 Lacs
Pune
Work from Office
About The Role : Should have end to end understanding the Packet Core Solutions. Cloud environment and understanding of how EPC solutions can be deployed over cloud. Nokia preference to be covered Should have deep knowledge of 4G and 5G call flows, and overall understanding of the newest technologies in the Telecom space including VoLTE, VoWiFi, IoT etc. Solid grasp of mobile network and LTE & 5G specifications on Radio Access Network aspects Expertise in RHOSP / VMWARE / CEE /Docker/Containers/Kubernetes over NCS / Dell / HP. Should understand onboarding, integration of EPC on the Cloud environment. Minimum of 5 years of Telecom experience in the EPC network space with at least 2 years in an packet core 5G & 4G Deployment, Integration role in. About The Role : - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 3 months ago
8 - 10 years
12 - 16 Lacs
Bengaluru
Work from Office
WSP is looking to hire a Mining Waste expert responsible for developing mining waste management strategies, including the design, implementation, quality control, and monitoring of waste disposal systems/ tailing storage facilities. This role requires an extensive understanding and knowledge of environmental regulations, Mining waste/ Waste treatment technologies, geotechnical aspects and sustainability practices in the Middles East region and internationally. The expert will work closely with our clients to develop tailored solutions to manage mining waste products such as and not limited to tailings, waste rock, and chemical residues. This role would work closely with our Middle East Advisory Services team. The successful applicant will operate within a team of environmental and sustainability professionals in Bangalore/Noida/Mumbai delivering the highest standards of technical work and aiding the continued success of the team by being an integral part of our client focused delivery of projects. The successful candidate should be responsible for the following: Developing mining waste management strategies. Design, implementation, quality control, and monitoring of waste disposal systems/ tailing storage facilities. Attending coordination meetings and workshops. Preparation of technical specifications for various mining waste management components including but not limited to, waste collection systems, waste handling and treatment systems, etc. Support in other team functions such as Sustainability, Environment Planning and Management and advisory roles. Monitor and maintain documentation to demonstrate compliance with relevant waste management codes and regulations. Technical Experience: Bachelor of Engineering in relevant discipline (Environmental Engineering, Civil Engineering, or a related field). 8-10 years of extensive professional experience in Mining waste management, strong understanding and knowledge of environmental regulations, geotechnical aspects and sustainability practices in the Middles East region and internationally Master’s degree and Environment & Sustainability experience is a plus Has basic AutoCAD drafting skills Ability to work across multiple disciplines and a flexible mindset to working. Excellent written English and verbal communication, presentation and organisational skills. Experience of working on multiple projects, simultaneously. Collaborative mindset and outcome driven working method.
Posted 3 months ago
1 - 3 years
1 - 3 Lacs
Noida
Work from Office
Greetings from iEnergizer!! iEnergizer is Hiring: WFM Executive We are looking for experienced WFM Executive to join our WFM team. * Should have at least 1 year of experience as WFM Executive in BPO * Graduation is mandatory * Applicants should have some knowledge about forecasting, Planning, scheduling, MIS reports and RTA * 5 days working (Rotational Shifts) * Location: iEnergizer , Noida * Salary upto 4.2 LPA To apply, send your updated CV to: vanshika.kakkar@ienergizer.com Or reach out to me directly at: 9289640609 Looking forward to connecting with potential candidates Regards, Vanshika Kakkar
Posted 3 months ago
3 - 8 years
3 - 7 Lacs
Chennai
Work from Office
We are hiring for Workforce Management Specialist (3-8 Years) Job Location- Chennai. Role: WFM Real-Time Analyst - SME Qualification- Graduate & Postgraduate. Notice Period- Immediate Joiner only. Shift- Rotational night shifts, 2 Rotational weekly offs cabs given. Salary- 7LPA max Job Description: The RTA SME is responsible for planning, forecasting, scheduling and real time resource management of the account. Role & Responsibilities: Daily real-time monitoring of service levels for all queues at all sites. Oversee agent performance from all teams at all sites. Drive real-time adherence to expected capacity against actual performance to achieve service levels and efficiency metric goals. Communicate changes to incoming contact patterns to operations and the broader WFM team. Update and send reports related to the performance overall, per queue and of each site. Review and process OT/VTO requests in real-time. Work closely on short-term and long-term workload forecasting, scheduling activities Qualifications & Work Experience: 2+ years of experience in Workforce Management, including scheduling and forecasting experience with a software package such as Avaya CMS, Genesys, Verint, IEX, Aspect eWFM, etc. Experience in a large (100 agents minimum), multi-site call center operation with outsourced sites, and multiple lines-of-business Analytical experience with data, systems, and operations Excellent analytical, organizational, problem solving, verbal and written communication skills Significant creativity is required Ability to work independently, within a team environment and with multiple priorities Proficient in current industry standard PC applications and systems (e.g. Excel, PowerPoint and Word) Must be a quick learner Interested applicants please connect to below provided contact details. Share CV: Amzad@inspirationmanpower.co.in Call to: Amzad Ali @ 9900024952
Posted 3 months ago
10 - 15 years
30 - 45 Lacs
Mumbai
Work from Office
Manager/Senior and Staff Manager, Business Development in Telecom (multiple levels) General Summary: Qualcomm is looking for a Business Development Manager for their Carrier Business in India with experience & understanding in Connectivity, Auto and Industrial & Embedded IOT segments. The candidate will be responsible for identifying and pursuing new business opportunities, build strategic partnerships, drive execution, and support the go-to-market plans and India customer engagements. In addition, the candidate is expected to define, gather customer requirements, and prioritize use cases while working closely with Product, Engineering and Business Development teams across various geographies. The position requires strong expertise in 5G, 4G, mmWave, Wi-Fi, Cellular IOT and other networking technologies as well as strong customer & segment understand, interpersonal & communication skills. Key Responsibilities: Business development, strategy, planning and execution for carrier adoption of Qualcomms technology & value proposition. Understanding the customers and partners businesses, strategies and objectives and facilitating business deals ensuring alignment with Qualcomms business objectives and requirements. Ability to do Market Analysis, conduct-in-depth market research to identify new trends, customer needs and competition. Develop and execute comprehensive business development strategy for broadband solutions, including market entry, pricing strategy and go-to-market plans. Translates customer feedback and market dynamics into potential changes to ensure a differentiated product roadmap. Interact with partners and lead customers to ensure product success. Work with technology product management and engineering leads to drive requirements into the technology roadmaps Work with customers and internal engineering teams on customer RFIs, RFQs, and system-level use case modelling & analysis Achieve Revenue targets by effectively selling broadband solution and services, manage sales pipeline and forecasts. Work with distribution partners, design partners to expand the business. Technical knowledge to stay updated on Broadband and networking technologies, industry standards and best practices to provide expert advice and insights to clients. Minimum Qualifications: Bachelors degree in Engineering, Information Systems, Computer Science, or related field. Candidate will have at least 10 years (Manager), 15 Years (Sr. Manager/Staff Manager) of relevant industry experience in telecommunications/networking/infrastructure/Silicon. Proven track record of successfully identifying and closing business deals & GTM execution. Connections with & business understanding of ODM, OEM & other Component suppliers in India and abroad. Preferred Qualifications: Masters in Business Management, MBA Experience must include at least 5 years in a Sales/Business Development leadership position. Deep understanding of operational aspects like reliability and product test. Good understanding of Indian operator market landscape and regulatory environment. Effective communication skills with cross functional teams, both technical and non-technical, within a fast-paced, collaborative, innovative environment, including experience in discussing complex ideas with partners, customers, and executives. Willingness to travel as required. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found . To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
Posted 3 months ago
0 - 3 years
5 - 8 Lacs
Bengaluru
Work from Office
Assist with various workforce system (NICE IEX) administrative tasks to ensure accurate performance tracking and process workflows Real-time monitoring of performance across all channels, including the execution of channel-flexing and escalation actions Day-to-day management of scheduling requests, work distribution, and agent productivity Cadenced reporting to leadership on key performance metrics, including targeted recommendations Administration of system profiles, scheduling, and call-out updates Identify and raise issues with staffing/scheduling, and make data-driven recommendations for corrective action Develop a strong understanding of staffing frameworks at the intraweek and intraday level, track performance against expected patterns, and adjust intra-day forecasts accordingly Deploy sound quantitative analytical technique to clean data-sets, identify outliers and smooth distributions used in compilation of forecasts Build a strong understanding of Toast customer contact drivers and agent workflows, including agent-facing scheduling requests and processes Devise and document processes for intra-day actions, workforce team processes, and agent/manager-facing workflows Partner with Scheduling, Forecasting, and System Administration teams to ensure fluid lines of communication Effectively communicate with BPO partners to address performance and operational opportunities Do you have the right ingredients* Highly motivated, works effectively both independently and as part of a team Experience with Excel/Google Sheets Advanced critical thinking skills Data-driven communication skills, tailored to a varied audience Bread puns encouraged but not required Special Sauce(Nonessential Skills/Nice to Haves) Workforce Planning Software experience (ie NICE, Aspect, etc) Hands-on Real-Time Management experience, knowledge of associated Best-Practices Experience with forecasting/staffing models Salesforce, Intercom and/or Five9 experience Python R, BigQuery, Data Studio Looker Experience Business Intelligence databases (i.e. SQL, SAS, Informix, Cognos, Alteryx, Tableau, PowerBI), and pulling data from multiple sources Important Notes* This position will have to work some company holidays Shifts will follow Eastern Time (U.S.), so working hours will change with Daylight savings
Posted 3 months ago
0 - 5 years
25 - 30 Lacs
Mumbai
Work from Office
MAIN PURPOSE OF ROLE Responsible for all business development activities. Perform projects of complex scope. MAIN RESPONSIBILITIES Involved in developing new processes to meet project needs, and for designing projects to suit the financial, operating, legal, regulatory and operating criteria elements of a project. Serve as a technical expert in economic modeling and discounted cash flow analysis. Demonstrate in-depth technical knowledge on all aspects of financial analysis and a good understanding of financial, tax, and legal issues. Utilize independent judgment within general practices and policies in selecting methods and techniques for creating solutions. Maintain in-depth knowledge of principles and concepts. Direct and coach lower level professionals. Education Associates Degree ( 13 years) DIVISION: AVD Vascular LOCATION: India > Mumbai : BKC Building TRAVEL: Yes, 75 % of the Time t
Posted 3 months ago
10 - 15 years
12 - 17 Lacs
Bengaluru
Work from Office
Responsibilities As a Development Manager, you will play a key role in the success of the IBM Code Engine organization which is a critical PaaS service offering from IBM Cloud. You will be responsible and accountable for product development and maintenance of our Software Stack You will be working on improving delivery efficiency, quality, release management, maintenance, and team management As a Development Manager, you will be the key driver to planning delivery using Agile practices, training and ramp-up needs of the team, driving operational efficiencies and tooling and responding to customer and support issues for your squad. To maintain competitive advantage, managers must be able to work quickly and produce high-quality status and ensure that they are bridging any gaps between various dependencies as well as bringing the proper awareness to any blockers to upper management. Working with other global squads to resolve common issues better, being able to drive efficiencies is also key.. Required education Bachelor's Degree Required technical and professional expertise Minimum 10+ years of experience in Software Product Development domain Proficient in people and project management track record. Seasoned professional with hands on managing performance of the world class engineering team In-depth understanding of all aspects of the software development processes and excellent cross-team collaboration skills. Agile development experience is highly desirable. Prior experience leading an engineering team involved in software development and understanding of Microservices. Ability to handle multiple ongoing threads at the same time Experience with implementation techniques to improve efficiency and ensure on-time project completion. Experience working with development teams to make sure they adhere to the product development lifecycle process. You’ll drive the development team in their delivery of milestones and checkpoints. Track record of collaborating across functions to improve software products. Experience working in a complex software development environment, preferably in Cloud Proven track record in handling customer situations related to the product/service owned Excellent oral and written communication skills. Experience managing multiple projects at the same time, recognizing and mitigating risks, and working proactively on contingency plans. Extremely well organized, detail-oriented and possessing a high level of integrity. Ability to get things done; must be resourceful, proactive and aggressive. Team player who works well in collaborative situations and start-up environments. Preferred technical and professional experience Familiar with cloud platform, cloud native development, agile development practices is an added advantage Proven track record on hosting and managing highly available public cloud services.
Posted 3 months ago
2 - 7 years
30 - 33 Lacs
Bengaluru
Work from Office
As part of TLR team (top-level-route), R&D Engineer is primarily responsible for :- 1) Place and Route, CTS, Routablity analysis with respect to congestion. 2) Well versed in physical verification aspect, DRC, LVS, Antenna, LUP, ( chip finishing and Tapeout) 3) Integration of analog blocks, Meeting RC requirements for manual/special signals 4) Good understanding of calibre rule deck of DRC/LVS/DFM,DFY, ERC and ESD latchup. 5) Responsible for all the integrity checks (chip finishing) and post Tapeout eJob view release, 6) Good scripting knowledge perl and TCL, familiar with caliber, Innovus, 7) Understanding of VLSI fabrication process, 8) Implementing timing ECOs. Implementing IR drop fixes, SPEF extraction, signal EM fixes, Noise analysis. 9) Open to new responsibilities in context of rapid technological change. 10) Good communication skills, work closely with the team members to accomplish PD milestone. 11) Secondary competencies :- Good understanding of CTS, STA, PTSI and timing. Relevant experience of CAD tools cadence Innovus, Calibre is preferred. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
Posted 3 months ago
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