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3.0 - 7.0 years

3 - 7 Lacs

bengaluru

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Description JD Would like the new resource to take on requirements, analyze and convert to technical specifications Should have knowledge across different aspects of Fiori development (Adaptation of standard Fiori apps, Fiori elements, Custom Fiori application development) Should be able to guide other developers Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills SAP Fiori Languages RequiredENGLISH Role Rarity Niche

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2.0 - 7.0 years

13 - 18 Lacs

hyderabad

Work from Office

General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Systems Engineer, you will research, design, develop, simulate, and/or validate systems-level software, hardware, architecture, algorithms, and solutions that enables the development of cutting-edge technology. Qualcomm Systems Engineers collaborate across functional teams to meet and exceed system-level requirements and standards. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years...

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7.0 - 12.0 years

7 - 14 Lacs

bengaluru

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Hiring WFM for the leading MNC Location: Bangalore experience: 7-15 years Shifts: UK Shift Excellent communication skills should have relevant experience into Capacity planning, volume forecasting, IEX, Excel, Verint, Avaya CMS, Aspect

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9.0 - 14.0 years

10 - 16 Lacs

noida

Work from Office

Read Carefully - Need 9+ Years of Relevant Experience into WFM ( Work Force Management ) Should have relevant exp into - Capacity Planning, Volume Forecasting, Excel, Verint, Avaya CMS, Aspect Salary Upto - 16 LPA / UK Shifts / WFO

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2.0 - 6.0 years

4 - 7 Lacs

bengaluru

Work from Office

Job Summary: The Workforce Real-Time Analyst is responsible for monitoring, analyzing, and reporting on real-time contact center performance to ensure service level goals are met. This role plays a critical part in managing intraday staffing, adherence, and queue performance, while collaborating with operations and workforce teams to optimize resource utilization. Key Responsibilities: Monitor real-time call volume, agent adherence, and service levels across multiple queues and channels. Take immediate action to mitigate service level risks, including re-skilling, overtime, voluntary time off (VTO), and other intraday adjustments. Communicate real-time performance updates and recommendations...

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10.0 - 15.0 years

15 - 20 Lacs

bharuch, dahej, ankleshwar

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Ensure Production and Packing of Finished Goods as per target assigned. Responsible for round the clock performances of plant. Ensure plant performance parameters as power consumption , yield, make record of plant performance on day to day basis. Required Candidate profile Key Skills: Good Presentation skill. Good exposure to planning and organizing skill and must be target oriented. Understanding of Aspect / Impact, HIRA and company’s EHS and Safety policy.

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12.0 - 15.0 years

10 - 20 Lacs

pune

Hybrid

So, what’s the role all about? The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the client's ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer’s environment and infrastructure. How will you make an impact? Position reports on a day-to-day basis to MOS Manager. • Knowledge of NiCE solutions – Engage/NTR • Work directly with client's System Engineers to support the NiCE infrastructure across th...

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12.0 - 17.0 years

14 - 19 Lacs

noida

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The Customer Solutions Architect acts as a trusted advisor partnering with the customers on their needs. Understands and captures the critical inputs of stakeholders and translates them into effective requirements and solutions. Specifies and designs effective end-to-end solutions incl. customer-specific adaptations by using the Nokia portfolio of products, systems and / or services as well as 3rd party products where required. Applies solution architecture standards, processes, and principles to create and maintain a solution's (technical) integrity over time. Customer Solution Architect will be the technical leader and guide towards various internal domain, as well as be the SPOC and Techn...

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10.0 - 14.0 years

5 - 10 Lacs

hyderabad

Work from Office

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. The team helps assess, design, buil...

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2.0 - 6.0 years

2 - 6 Lacs

gurugram

Work from Office

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

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2.0 - 6.0 years

2 - 6 Lacs

thane

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Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

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5.0 - 7.0 years

2 - 6 Lacs

pune

Work from Office

Required Experience 5 - 7 Years Skills NA img {max-height240px;} About the job Business Development - Property Acquisition (Offline Store Expansion) Hiring Designation Assistant Manger / Manager Openings Pune Job description-Business Development Role Responsible for identifying suitable commercial retail properties for opening new Lenskart stores in their respective region. Retail property search management, coordinating with key partners like property developers, landlords, project consultants, property brokers. Location & Catchment Analysis of New Store Locations & Negotiating, acquiring and finalizing new properties. Negotiating final rentals, Landlord Scope of Works etc. Liaising legal d...

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8.0 - 13.0 years

6 - 10 Lacs

india, bengaluru

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We are currently seeking a Oracle cloud PLM to join our team in Bangalore, Karntaka (IN-KA), India (IN). About the role: Technical consultant with 8+ years experience in Oracle Cloud PLM . Responsibilities: Implementation and Integration: Lead the deployment and integration of Oracle Cloud PLM modules - PD (Product Development) and PDH (Product Data Hub), ensuring alignment with business processes. Requirement Analysis: Gather requirements to understand client needs. Configuration and Customization: Oversee the configuration and customization of the PLM module. Data Migration Support Generation of FBDI files from Custom Tables, different Data Sources/PLMs. Programming expertise for extractio...

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1.0 - 2.0 years

4 - 7 Lacs

gurugram

Work from Office

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers.Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/universit...

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5.0 - 10.0 years

5 - 9 Lacs

hyderabad

Work from Office

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

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2.0 - 4.0 years

1 - 5 Lacs

pune

Hybrid

So, what’s the role all about? The Support Engineer role is to deliver technical support to end users about how to use and administer the NiCE Recording software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Field incoming problems from end users to resolve application issues in accordance with end user contractual SLA’s. Investigate and resolve customers’ issues through the use of product knowledge, excellent troubleshooting skills and involvement from Services and Engineering/R&D expert resources. Record, track, ...

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10.0 - 14.0 years

5 - 10 Lacs

hyderabad

Work from Office

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Inside Sales Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? This position is responsible for leading the drive of product adoption, deliver high levels of business value, and cultivate deep internal and external customer relationships. This role will assist with all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references. The team helps assess, design, buil...

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1.0 - 4.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationSkill:M365Capability:Client Delivery & OperationsRole:SW/Application Tech Support Senior SpecialistRole Description:Support Exchange Online and Azure AD to support Accenture clients.Must Have Skills: In-depth knowledge of Exchange Mail flows, Transport Rules, Retention Policies, RBAC, auditing and EOP filtering...

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3.0 - 8.0 years

8 - 12 Lacs

hyderabad

Work from Office

About the Job The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network. As Senior Real Time Analyst (RTA), You Will Act as shift point of contact: Overlook the team in the absence of the Manager/Supervisor Conduct RTA huddles and pass updates to the team Act as SME and train new members in the team Queue management: Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Situational management (vendor level) BCP situations: Tools issues, WFM Systems issues, etc. Routing / downtime issues - Cre...

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7.0 - 12.0 years

12 - 16 Lacs

hyderabad

Work from Office

We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Responsibilities: Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, challenges, and requirements. Colla...

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7.0 - 12.0 years

12 - 16 Lacs

gurugram

Work from Office

We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Responsibilities: Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, challenges, and requirements. Colla...

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7.0 - 12.0 years

12 - 16 Lacs

chennai

Work from Office

We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Digital Success Manager, you will play a crucial role in driving customer satisfaction, retention, engagement with Operations, and revenue growth. Responsibilities: Serve as the primary point of contact for our customers, building strong relationships and understanding their business objectives, challenges, and requirements. Colla...

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12.0 - 15.0 years

10 - 20 Lacs

pune

Hybrid

So, what’s the role all about? The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the client's ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer’s environment and infrastructure. How will you make an impact? Position reports on a day-to-day basis to MOS Manager. • Knowledge of NiCE solutions – Engage/NTR • Work directly with client's System Engineers to support the NiCE infrastructure across th...

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0.0 years

0 Lacs

noida, uttar pradesh, india

On-site

Troubleshoot all contact centeroperations related issues Ensure ticketsare assigned to correct team Update the ticket with resolutionremarks and close the ticketon time Contribute towards Daily Performance Review Managing all P1/P2 &P3incidents during shift Closure of all tickets withinSLA Providing the RCA withinSLA or Workaround / Solution Adherence- MonthlyCapacity planning reports Pre & Post implementation review for all RFC's Conducting minimum2 technical trainingsessions per month Review & updateminimum SOPs per process Opening Problem Ticketfor all repeatedincidents Identify 3 areas of opportunities on improving operations, cost savings and user experience through automation initiativ...

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8.0 - 10.0 years

0 Lacs

pune, maharashtra, india

On-site

The Role: This is an exciting opportunity to join ION as a Senior Technical Consultant. As a Senior Technical consultant, you will be responsible for designing, building, and testing the customer requirements while mentoring other team members. You will work with business analysts, clients, and team members to design and implement product extensions, configurations, and interfaces. You will also be responsible for reviewing infrastructure sizing, deploying, testing, tuning, and implementing the system and working in a team environment. We are hiring for this role at our Bangalore, Noida, and Pune offices. Key Responsibilities: Assume hands-on project implementation duties in all phases of th...

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