116 Aspect Jobs - Page 2

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

About the Team Come join our growing team! The Distributed Cloud Business Unit at F5 is looking for a Senior Software Engineer with experience in designing and developing distributed solutions. On our team, you will participate in the design and development of the data path modules of our distributed cloud offering, to deliver secure, fast and reliable solutions to anyone, anywhere, at any time. You will work closely with Architects, Principal Engineers to continuously work to develop new features in the system, improve the quality of platform and ultimately, the customer experience. You will monitor the inflow of support issues and collaborate with the team to improve quality, scale and performance. Position Summary The Distributed Cloud Team is looking for a technically strong Senior Engineer who can work on our Config, Control, Data Path solutions in the lifecycle development of a multi cloud distributed platform. Experience with Config, Control, data path at L3/L4 or L7. Knowledge of Cloud services, Orchestration and Security aspects are highly desirable. Professional Experience: Bachelors and/or Masters degree in Computer Science Engineering 10+ years of experience in software design and development Knowledge, Skills: Experience in designing and developing distributed software. Good understanding of computer networking (routing/switching) concepts, network security, Loadbalancers, proxies like Nginx etc. Extensive experience with programming languages like Golang, C/C++. Experience with Config Plane, control plane & data plane protocols and features Good understanding of IP networking, routing protocols, SSL, Firewalls, Nat, Proxies, CDN, DNS. Experience with Kubernetes containers. Experience with controller software, routers switches, SDN. Responsibilities Design and development of software solutions Understand requirements use cases and proposed solutions, develop them in timely manner Unit test the software using automation framework Feature ownership and assisting the support team on customer issues Follow software development lifecycle Suggest improvements to the software and take up such activities Working with distributed teams Efficiently communicate/collaborate internally at F5.

Hiring for WFM Scheduler/AM Scheduler in Bengaluru Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software Experience in IEX and Alvaria WFM tool is required, preferably Alvaria Team handling experience shall be an added advantage Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decisions in time sensitive ambiguous situations Ability to multitask and manage multiple projects simultaneously Strong problem-solving skills and adaptability to changing priorities - Education: Any Graduate - Salary: upto 9LPA Interested: Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. About PTC: PTC (NASDAQ: PTC) enables global manufacturers to drive digital transformation and achieve operational excellence through cutting-edge software solutions. Whether deployed on-premises, in the cloud, or via SaaS, PTC empowers customers to innovate faster, work smarter, and boost performance. At PTC, we don’t just imagine a better world—we enable it. Role Overview: As a Product Specialist , you will be part of a high-performing Technical Support team that helps customers resolve technical issues, understand our products, and maximize the value they receive from our solutions. This role is ideal for someone with a solid technical foundation who is eager to grow in the enterprise software support space. You will learn to work across teams, improve support processes, and grow into a trusted technical advisor for customers. Key Responsibilities: Investigate and troubleshoot customer-reported technical issues. Provide timely resolutions or workarounds to ensure customer satisfaction. Escalate complex issues to senior engineers or product teams with detailed analysis. Document resolutions and contribute to knowledge base articles for customer self-help. Collaborate with peers and cross-functional teams to support issue resolution. Manage and track assigned cases using Salesforce. Participate in internal training, knowledge-sharing sessions, and workshops. Follow established processes and contribute to continuous improvement initiatives. Available to work 24x7 on rotational basics and willingness to support weekend shifts when scheduled ensuring readiness for global support needs. Required Skills & Competencies: Basic to intermediate experience with SQL (Oracle or SQL Server preferred). Familiarity with application server environments (e.g., Apache Tomcat, web server setups). Exposure to Java-based enterprise applications (from a support or academic background). Ability to analyze logs, perform root cause analysis, and provide actionable insights. Experience with ETL tools (e.g., Informatica, Kettle or IICS) Good problem-solving skills with a focus on delivering customer value. Strong communication and documentation skills. Preferred Qualifications (Nice to Have): Exposure to UNIX/Linux operating systems and basic command-line knowledge. Basic familiarity with cloud platforms like AWS. Interest in or foundational knowledge of machine learning concepts. Bachelor's degree in Computer Science, Information Systems, or related field. 2+ years of relevant experience in technical support, application support, or similar role. Why Join PTC? Be part of a company that values learning, inclusion, and innovation. Work with a supportive team and opportunities for skill development and career growth. Benefits include: Best-in-class insurance policies Generous leave and PTO Flexible work hours and casual dress code Birthday leave, no probation period Employee stock options and support for higher education Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here ."

About the Company- Leading BPO in Bangalore Hiring for WFM Scheduler/AM Scheduler Experience 4+ Years Schedulers will utilize the Workforce Management scheduling tool(eWFM) to administer the processing of individual clusters engineer teams weekly work schedules and to schedule training, and other special events for the engineer teams. About the Role Develop, manage, and maintain comprehensive schedules. Single Point of Contact for the Business Unit. Structure set up to core scheduling activities. Responsibilities Forecast Upload and generate the Intraday Patterns (IDP) Schedule Generation and Optimization Review IDP (Requirement vs Schedule) with sites/Partners Recommend required headcount with sites/Partners by running different scheduling scenarios Generate IDP and calibrate it in IDP template based on shrinkage applied as per trending IR % Coordinate with stakeholders to gather requirements, priorities, and timelines for scheduling activities Ensure resource allocation aligns with project goals and organizational capacity Lead and motivate team members to achieve scheduling objectives efficiently Establish quality control measures to ensure accuracy and consistency in scheduling outcomes Drive continuous improvement initiatives to enhance scheduling processes and team performance Implement and oversee automation solutions for shift creation, time-off approvals, and schedule adjustments Identify inefficiencies in manual scheduling processes and implement automation to improve accuracy and efficiency Leverage machine learning and data analytics to enhance workforce scheduling models Stay updated with emerging technologies in WFM, automation, and AI-powered workforce optimization Explore RPA (Robotic Process Automation) opportunities to minimize manual interventions in scheduling Benchmark against industry leaders to adopt best practices in scheduling innovation Monitoring mailbox and managing the workload Will be actively involved in updating the real time exceptions and schedule changes through email request Qualifications Educational Qualification: Bachelors degree Required Skills Good knowledge of MS Office tools, SQL, PowerBi Excellent communication and interpersonal skills Proficiency with computers Willingness to work in a 24*7 shift environment Drive for self-learning and knowledge enhancement Exposure to the leave management system Contact Centre Workforce Management experience Extensive experience with WFM software Experience in IEX and Alvaria WFM tool is required, preferably Alvaria Team handling experience shall be an added advantage Ability to simplify complex operations into repeatable processes Comfortable in fast-paced environment Ability to make decisions in time sensitive ambiguous situations Ability to multitask and manage multiple projects simultaneously Strong problem-solving skills and adaptability to changing priorities Pay range and compensation package UPTO 9LPA Interested Candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 ```

Key responsibilities : Achievement of Budgeted sales figures. Assess competition scenario and update on upcoming projects and facilities. Liaison with existing customers building relationships. Prepare reports related to market scenarios and apprise senior management of market trends. Work in conjunction with Operations and Finance in satisfying customer aspirations. To comply with all aspects of Terminal’s Quality, Health, Safety, Environment and Supply chain security management systems Any other responsibility/task; not limited to the above mentioned tasks, that may be assigned from time to time in view of the job requirements. QUALIFICATIONS & COMPETENCIES Graduate of any background, preferably with management degree in Marketing. Experience of 2-3 years in marketing. Experience in Shipping/Logistics industry would be preferred. Excellent Communication Skill. Good Knowledge of Computer.

Job Summary : We are hiring a highly analytical and detail-oriented WFM Real-Time Analyst (RTA) to join our Workforce Management team. The ideal candidate will be responsible for monitoring real-time queue performance, ensuring optimal agent productivity, and adjusting workforce plans to meet SLA targets. Hands-on experience with Blue Pumpkin , Oracle RTA , or similar Workforce Management tools is mandatory. Key Responsibilities : Monitor real-time service levels and adherence to schedules Track agent productivity and provide instant feedback to floor supervisors Make intraday adjustments to staffing based on call volume trends Collaborate with Ops and WFM teams to optimize shift allocations Generate and distribute real-time and intraday performance reports Provide actionable insights to improve operational KPIs Manage agent skill sets and routing updates within WFM tools Identify and escalate system issues affecting queue performance Maintain accurate agent status codes and schedule adherence Mandatory Skills & Tools : Experience with Blue Pumpkin , Oracle RTA , IEX , Aspect , Genesys , or equivalent WFM software Strong understanding of contact center operations Advanced MS Excel skills (Pivot, VLOOKUP, Charts) Real-time monitoring and reporting skills Strong communication and stakeholder management abilities Quick decision-making under pressure Preferred Qualifications : Bachelors degree in any stream Certifications in Workforce Management or RTA tools (if available) Prior experience supporting BPO/KPO or large-scale contact centers

As a Machine Learning Engineer, you will be in charge of building end-to-end machine learning pipelines that operate at a huge scale, from data investigation, ingestions and model training to deployment, monitoring, and continuous optimization. You will ensure that each pipeline delivers measurable impact through experimentation, high-throughput inference, and seamless integration with business-critical systems. This job combines 70% machine learning engineering and 30% algorithm engineering and data science. We're seeking an Adtech pro who thrives in a team environment, possesses exceptional communication and analytical skills, and can navigate high-pressure demands of delivering results, taking ownership, and leveraging sales opportunities. Responsibilities: Build ML pipelines that train on real big data and perform on a massive scale. Handle a massive responsibility, Advertise on lucrative placement (Samsung appstore, Xiaomi phones, Truecaller). Train models that will make billions of daily predictions and affect hundreds of millions users. Optimize and discover the best solution algorithm to data problems, from implementing exotic losses to efficient grid search. Validate and test everything. Every step should be measured and chosen via AB testing. Use of observability tools. Own your experiments and your pipelines. Be Frugal. Optimize the business solution at minimal cost. Advocate for ai. Be the voice of data science and machine learning answering business needs. Build future products involving agentic AI and data science. Affect million of users every instant and handle massive scale Requirements MSc in CS/EE/STEM with at least 5 years of proven experience (or BSc with equivalent experience) as a Machine Learning Engineer: strong focus on MLOps, data analytics, software engineering, and applied data science- Must Hyper communicator: Ability to work with minimal supervision and maximal transparency. Must understand requirements rigorously, while frequently giving an efficient honest picture of his/hers work progress and results. Flawless verbal English- Must Strong problem solving skills, drive projects from concept to production, working incrementally and smart. Ability to own features end to end, theory, implementation and measurement. Articulate data driven communication is also a must. Deep understanding of machine learning, including the internals of all important ML models and ML methodologies. Strong real experience in Python, and at least one another programming languages (C#, C++, Java, Go). Ability to write efficient, clear and resilient production grade code. Flawless in SQL. Strong background in probability and statistics. Experience with tools and ML models Experience with conducting A/B test. Experience with using cloud providers and services (AWS) and python frameworks: TensorFlow/PyTorch, Numpy, Pandas, SKLearn (Airflow, MLflow, Transformers, ONNX, Kafka are a plus). AI/LLMs assistance: Candidates have to hold all skills independently without using AI assist. With that candidates are expected to use AI effectively, safely and transparently. Preferred: Deep Knowledge in ML aspects including ML Theory, Optimization, Deep learning tinkering, RL, Uncertainty quantification, NLP, classical machine learning, performance measurement. Prompt engineering and Agentic workflows experience Web development skills Publication in leading machine learning conferences and/or medium blogs

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for Workforce ManagementPlanning and SchedulingRosteringMicrosoft ExcelScheduling Tool - IEX, Verint or AspecStakeholder managementAbility to perform well in the team Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Monitor Real-Time Adherence (RTA) and take corrective actions as needed. Utilize WFM tools like Blue Pumpkin, Aspect, NICE IEX, Verint, or Genesys for forecasting, scheduling, and real-time monitoring. Ensure staffing levels align with forecast Required Candidate profile Collaborate with operations to maintain SLAs, shrinkage, and occupancy targets. Generate and analyze intraday, daily, weekly, and monthly performance reports. Support capacity planning and resource Perks and benefits Perks and Benefits

Role Purpose The purpose of the role is to govern and manage the risk assessment, remediation and monitoring of information and technology process risks. Responsibilities Governance on risk and compliance performed by various technology and control functions. Managing the risk assessment, remediation and monitoring of information and technology process risks Serve as an internal risk consultant to the operating functions and business lines. Ensure process risk identification, assessment, quantification, reporting, communication, mitigation, and monitoring. Support implementation of information security policies as applicable Drive risk closure/ mitigation/ acceptance with stakeholders of business function and technology leaders Ensure periodic calendarized entitlement reviews are completed and risks are brought to an acceptable level. Working with various control functions to ensure all identified risks are tracked and mitigated. Working with the technology leaders to identify the control gaps. Work as a SME for risk and controls applicable to the operations performed by the function. Maintain strong working relationship with the stakeholders. Review and fine tune the policies and processes as per the industry best practices. Tracking of all identified risks by various control function and ensuring closure of the risks within the defined timelines. Prepare and maintain risk heat map and risk registers. Build the team and mentor the team members. Required Skill Excellent executive level communication skills Maintain strong working relationship with the team members and should be able to motivate the team members to achieve the goals and objective of the function Self-starter and decision maker with strong analytical skills Knowledge on following area with solid understanding of Risk Management Lifecycle Application Security Data Security Identity Access Management Cloud risk management Sound domain knowledge in risk assessment and treatment and exposure to standards such as ISO27001, PCI-DSS, NIST Control etc Knowledge and understanding of security incident response aspects is desirable Ability to negotiate with people for aligning towards closure of IT risks and issues Proficient in preparation of reports, dashboards, and documentation Should have high level knowledge and experience on Technology in general Performance Parameters Tracking and closure of risks and audit actions Ensure all risks and issues are tracked and updated on a weekly basis along with the closure timeline. Ensure all risks are tracked and closed within the defined timelines Ensure average aging of the open risks should not go beyond 30 days. Applications from people with disabilities are explicitly welcome.

As a Manager , you manage day-to-day operations of aligned account/ queue/ process. You also meet SLAs, CPMs and productivity matrix. He also achieves cost optimization and client satisfaction through effective people management Roles and Responsibilities Client Engagement - Maintain client relationship through regular interactions, updates and reviews - Ensure client escalations/ issues are addressed appropriately within timelines with focus on reduction - Drive initiatives to reduce/ optimize cost, improve productivity, add headcount and thus incremental revenue - Finalize and sign off CPMs with the client Delivery Management - Ensure SLAs and CPMs targets as defined and signed off with the client are met o To maintain adequate staffing for all roles at all times to carry out the Operations o To ensure span of control for all supervisory roles is maintained as per norms Conduct regular reviews to ensure 100% numbers are met Create and implement ways to improve productivity, by initiating lean six sigma projects Financial/ Profitability - Provide domain expert opinion in case of any new RFP/RFI. Work closely with the Presales and Sales team - Occasionally meet new customers during site visit, floor walk - Showcase the existing capabilities both during internal and external forums People Management - Devise and implement strategies to ensure attrition targets are met - Ensure touch time within the alignment through town halls, coffee sessions etc and address issues and concerns appropriately. - Focus on team development by identifying various opportunities for cross skilling, understanding aspirations, strengths etc. to provide appropriate guidance. - Work with WFM team to forecast manpower requirement to ensure adequate staffing and reduction of stress on floor. - Review performance of the team and ensuring it is meeting the set targets. - Ensure all people processes are carried out as per timelines and norms. Education Min Graduate (Post graduate additional) Knowledge Must Have - Understanding of Operations levers, Delivery & BPS industry - Very strong domain knowledge - Industry knowledge, competitors knowledge - Operations management - Financials, P&L Experience Must Have WFM application knowledge, Iex , Genesis, Aspect , etc.. Knowledge of Call center operation with respect to call management arrival pattern, Relevant Experience 14+ years of relevant experience, with 3-4 years’ Experience as MLM Behavioural Skills and Attributes - Client Management Skills, Customer Centricity - People/Team Management Skills - Analytical skills - Excellent Communication Skills - Problem Solving - Decision Making - Has the ability to make complex judgements and solutions based on analytical thought and selecting complex alternatives

WFM RTA BANGALORE Minimum 12 Months WFM RTA International BPO Exp Mandatory (MANDATE) Required Candidate profile At least 1 year experience as RTA in International Voice process (MANDATE) Tool Knowledge IEX, VERINT, AVAYA,Genesys Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 6LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!

Job Title - GN - SONG - MT - Workforce Intelligence - Senior Manager/Manager Management Level: 06/ Senior Manager or 07/ Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Workforce Management (WFM) Good to have skills: Project Management Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Advance Customer Engagement, Workforce Optimization Roles & Responsibilities: As part of the team, you will drive the following Help our clients to create the workforce optimization strategy Work with clients to drive migration of workforce management platforms to new age technologies based on AI/ML Build target operating model for workforce management practice Assist clients in driving operational efficiencies through leading operational practices within the contact center/customer service organization Provide an impartial assessment of workforce management solutions Design & create strategic plans for WFO (Project & Programme) Design & create the solution architecture for workforce management transformation with best practices (across platforms) Lead large scale transformations on AI enabled contact center / customer service opportunities with clear focus on workforce optimization Build and influence relationships, grow collaborative partnerships with clients Experience using industry enterprise frameworks and methodologies to deliver business capabilities through whole systems design and architecture Work with pre-sales teams to support the solutioning of workforce optimization opportunities Manage performance of teams and identify performance improvement plans when required Develop both thought leadership points of view and new service offerings to differentiate us in the marketplace Professional & Technical Skills: Understand market and customer challenges, ability to address these challenges in a differentiated manner vs. the competition. Includes similar level of understanding with regards to all the workforce management vendor technologies Help the team to be able to solution, sell, deliver workforce optimization solutions to clients. Readiness includes ,Product overview, Partner readiness support, pricing, documentation, first call presentations Ability to drive Partner support activities which includes a strong focus on nurturing deeper, more strategic relationships with key parties Excellent communications & presentation skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects Additional Information: Minimum 8+ years for Manager and Minimum 12-15 years for Senior Manager of experience in delivering workforce optimization programmes across multiple opportunities Exceptional customer management & people management skills Cross domain experience includes Insurance & Financial Services, Manufacturing, Media & Entertainment and Technology based companies. Experience in handling different kinds of Contact Center process like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy. Practical knowledge on WFM platforms like Nice, Verint, Calabrio, Aspect, Genesys with focus on cloud solutions Practical knowledge of AI powered WFM solutions from similar providers Aware of quality and reporting platforms with the same providers as above Experience in building integration with other contact center platforms Good to have certification in any of the above mentioned platforms WFM solution Qualification Experience: Minimum 10+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

SUMMARY Job Description: We are in search of a talented and experienced Capacity Planner to join our team. The ideal candidate will be responsible for workforce management and should possess a solid background in planning, forecasting, and scheduling using standard WFM tools. Key Responsibilities: Execute end-to-end workforce planning, including capacity planning, scheduling, and forecasting for international processes. Monitor and analyze associate-wise AHT (Average Handle Time) on a daily basis. Utilize WFM tools such as Aspect, IEX, or equivalent for staffing, shrinkage, and headcount analysis. Collaborate with operations to ensure alignment between forecasted and actual performance. Produce accurate weekly/monthly capacity reports and offer recommendations. Track key performance indicators (KPIs) including SLA, occupancy, shrinkage, productivity, and attrition. Provide actionable insights to improve operational efficiency and staffing accuracy. Required Skills & Experience: 6 years of experience as a Capacity Planner in an international BPO environment. Proficiency in WFM concepts such as Planning, Scheduling, and Forecasting. Hands-on experience with WFM tools like Aspect, IEX, or similar. Strong analytical, problem-solving, and Excel/reporting skills. Excellent verbal and written communication skills. Ability to thrive in a dynamic and fast-paced environment. Requirements Requirements: Minimum 6 years of experience as a Capacity Planner in an international BPO environment. Proficient in WFM concepts Planning, Scheduling, and Forecasting. Hands-on experience with WFM tools like Aspect, IEX, or similar. Strong analytical, problem-solving, and Excel/reporting skills. Excellent verbal and written communication skills. Ability to work in a dynamic and fast-paced environment.

Shift : (GMT+05:30) Asia/Kolkata (IST) What do you need for this opportunity? Must have skills required: SEO campaigns, SEO audits, seo best practices Uplers is Looking for: Location: Remote Note: The candidate will be expected to work in any shift starting between 7:30 AM To 4:30 PM, based on business requirements and team priorities. Flexibility in working hours is essential to ensure alignment with client and project demands. About the Role: As a Senior SEO Analyst cum Subject Matter Expert, you will spearhead our search engine optimization initiatives, driving organic growth and enhancing our online visibility. This role demands a deep understanding of SEO strategies, technical SEO, and the integration of AI and automation tools to streamline processes and improve outcomes. You will collaborate with cross-functional teams to implement best practices, analyze performance metrics, and stay ahead of industry trends. Key Responsibilities: Strategic SEO Planning: Develop and execute comprehensive SEO strategies aligned with business objectives to increase organic traffic and improve search engine rankings. Technical SEO Management: Conduct thorough technical SEO audits, identify issues related to crawlability, indexing, site architecture, and page speed, and implement solutions to enhance website performance. AI & Automation Integration: Leverage AI-powered tools and automation workflows for tasks such as keyword research, content optimization, and performance tracking to enhance efficiency and accuracy. Content Optimization: Collaborate with content creators to ensure SEO best practices are implemented across all web content, including the use of AI-driven insights for content planning and optimization. Performance Analysis: Utilize analytics platforms like Google Analytics, Google Search Console, and AI-based analytics tools to monitor, analyze, and report on SEO performance, providing actionable insights and recommendations. Competitor Analysis: Conduct in-depth analysis of competitors' SEO strategies using AI tools to identify opportunities and inform decision-making. Cross-Functional Collaboration: Work closely with development, design, and marketing teams to ensure SEO best practices are integrated into all aspects of website development and marketing campaigns. Training and Mentorship: Provide guidance and mentorship to junior SEO analysts, sharing knowledge on the latest SEO techniques, AI applications, and industry best practices. Requirements - Educational Background: Bachelors or Masters degree in Marketing, Information Technology, Computer Science, or a related field. Experience: 5 to 8 years of hands-on experience in SEO, with a proven track record of developing and implementing successful SEO strategies. Technical Proficiency: Strong understanding of technical SEO aspects, including site architecture, schema markup, and Core Web Vitals. AI & Automation Skills: Experience with AI-driven SEO tools and automation platforms for tasks such as keyword research, content optimization, and performance analysis. Familiarity with tools like ChatGPT, SurferSEO, or similar is advantageous. Analytical Skills: Proficiency in data analysis, with the ability to interpret complex data sets and translate them into actionable strategies. Tool Expertise: Experience with SEO tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, Screaming Frog, and AI-based analytics platforms. Programming Knowledge: Basic understanding of HTML, CSS, JavaScript, and familiarity with Python or other scripting languages for automation purposes is a plus. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to both technical and non-technical stakeholders. Adaptability: Ability to stay updated with the latest industry trends, search engine algorithms, and AI advancements, adapting strategies accordingly.