343 Aspect Jobs - Page 11

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support v...

Monitor Real-Time Adherence (RTA) and take corrective actions as needed. Utilize WFM tools like Blue Pumpkin, Aspect, NICE IEX, Verint, or Genesys for forecasting, scheduling, and real-time monitoring. Ensure staffing levels align with forecast Required Candidate profile Collaborate with operations to maintain SLAs, shrinkage, and occupancy targets. Generate and analyze intraday, daily, weekly, and monthly performance reports. Support capacity planning and resource Perks and benefits Perks and Benefits

Role Purpose The purpose of the role is to govern and manage the risk assessment, remediation and monitoring of information and technology process risks. Responsibilities Governance on risk and compliance performed by various technology and control functions. Managing the risk assessment, remediation and monitoring of information and technology process risks Serve as an internal risk consultant to the operating functions and business lines. Ensure process risk identification, assessment, quantification, reporting, communication, mitigation, and monitoring. Support implementation of information security policies as applicable Drive risk closure/ mitigation/ acceptance with stakeholders of bus...

As a Manager , you manage day-to-day operations of aligned account/ queue/ process. You also meet SLAs, CPMs and productivity matrix. He also achieves cost optimization and client satisfaction through effective people management Roles and Responsibilities Client Engagement - Maintain client relationship through regular interactions, updates and reviews - Ensure client escalations/ issues are addressed appropriately within timelines with focus on reduction - Drive initiatives to reduce/ optimize cost, improve productivity, add headcount and thus incremental revenue - Finalize and sign off CPMs with the client Delivery Management - Ensure SLAs and CPMs targets as defined and signed off with th...

WFM RTA BANGALORE Minimum 12 Months WFM RTA International BPO Exp Mandatory (MANDATE) Required Candidate profile At least 1 year experience as RTA in International Voice process (MANDATE) Tool Knowledge IEX, VERINT, AVAYA,Genesys Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 6LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Interested in Joining? Call HR Ankita : +91 8840819455 Email: a...

Job Title - GN - SONG - MT - Workforce Intelligence - Senior Manager/Manager Management Level: 06/ Senior Manager or 07/ Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Workforce Management (WFM) Good to have skills: Project Management Job Summary : You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Areas of Work :Advance Customer Engagement, Workforce Optimization Roles & Responsibilities: As part of the team, you will drive the following Help our clients to create the workforce optimization strategy Work with clients to drive migration of workfor...

SUMMARY Job Description: We are in search of a talented and experienced Capacity Planner to join our team. The ideal candidate will be responsible for workforce management and should possess a solid background in planning, forecasting, and scheduling using standard WFM tools. Key Responsibilities: Execute end-to-end workforce planning, including capacity planning, scheduling, and forecasting for international processes. Monitor and analyze associate-wise AHT (Average Handle Time) on a daily basis. Utilize WFM tools such as Aspect, IEX, or equivalent for staffing, shrinkage, and headcount analysis. Collaborate with operations to ensure alignment between forecasted and actual performance. Prod...

Shift : (GMT+05:30) Asia/Kolkata (IST) What do you need for this opportunity? Must have skills required: SEO campaigns, SEO audits, seo best practices Uplers is Looking for: Location: Remote Note: The candidate will be expected to work in any shift starting between 7:30 AM To 4:30 PM, based on business requirements and team priorities. Flexibility in working hours is essential to ensure alignment with client and project demands. About the Role: As a Senior SEO Analyst cum Subject Matter Expert, you will spearhead our search engine optimization initiatives, driving organic growth and enhancing our online visibility. This role demands a deep understanding of SEO strategies, technical SEO, and ...

About the Team Meesho is the most downloaded e-commerce app in India. And, as the Business team, we have the most bragging rights to this claim. Why? Because we hold end-to-end responsibility to launch and scale up categories, by ensuring the right selection, competitive pricing, and conversion. And we take this job very seriously. As a Business Manager, you will guide our Associate Business Managers, Key Account Managers, and Business Development Executives to drive growth across all categories. You will also work closely with the Category Marketing teams and coordinate with functions such as product, supplier growth, user growth, and Fulfillment & Experience. We focus on personal growth an...

About the Role As a Business Manager, you will manage both the demand and supply sides of the business. In this role, you will decide everything from the right selection and pricing strategy to shaping the user experience. You will own P&L (profit and loss account) and make sure the users transacting in your portfolio keep increasing, and you can capture a larger share of customer wallet for owned categories. What will you do You will drive category growth of staples for Meesho Grocery, keeping in mind the consumer needs and the competition You will own the P&L (profit and loss) statement for the relevant categories in alignment with business goals You will be responsible for revenue targets...

WFM RTA BANGALORE Minimum 12 Months WFM RTA International BPO Exp Mandatory Required Candidate profile - Atleast 1 year experience as RTA in International process - Tool Knowledge IEX, VERINT, AVAYA,Genesys - Should have good communication in English Immediate Joiners OR Max 1 month notice period candidates can apply CTC Up to 6LPA( Depending Upon Last 25 % - 35 % Hike ) Opportunity to work in a fast-paced, international work environment Willingness to work in rotational shifts and on rotational offs Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A MONTH WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmai...

Single point of contact for all BTL clients Develop and strengthen existing client relationships through proactive servicing, ensuring we grow organically Understanding project life cycle for events, activations , experiential marketing and ensuring delivery as per timelines Develop new business opportunities and work as a minus 1 to the VP BTL to achieve growth numbers Leverage industry knowledge to provide key insights and strategic recommendations for fulfilling clients experiential marketing needs Accountable for revenue and business targets Specifications Adept at conceptualizing, strategizing, executing and coordinating all aspects of events, activations and other experiential marketin...

Are you ready to lead strategic workforce planning for a fast-growing, global customer experience brandAt Fusion CX, we re hiring a Senior Manager Workforce Management (WFM) to drive forecasting, capacity planning, and performance optimization across our operations. If you bring deep expertise in WFM tools, an analytical mindset, and a passion for efficiency and innovation, this is your opportunity to make a meaningful impact from our Kolkata center. Join us in shaping a future where workforce intelligence meets operational excellence. Job Description Senior Manager (WFM) About the Role As a Senior Manager WFM, you will be responsible for developing and executing end-to-end workforce strateg...

company name=Apptad Technologies Pvt Ltd., industry=Employment Firms/Recruitment Services Firms, experience=4 to 7 , jd=Job Title:- EBMR AnalystJob Location:- HyderabadJob Type:- Full-Time/06 months - 1 year ContractualExp:- Min 4 to 7 MaxClient:- Vanguard LogisticsNo. of positions:- 2DurationImmediate:-Key aspects of an eBMR/MFG domain experts expertise include-Understanding of batch manufacturing processes-Knowledge of eBMR systems and their functionalities-Ability to identify and resolve issues-Collaboration and communication skills-Improve data accuracy and traceability-Enhance process efficiency-Designing and implementing eBMR systems-Training personnel on using the eBMR system-Developi...

Ambitious, thirsty for results and loe interacting with peopleExcited by the energetic and customer centric role of SalesThen why not come and join us at the Radisson Hotel Group to Make Eery Moment Matter! where our guests can relax and enjoy the experience! Our Sales Team with their winning edge and passion for driing reenue and growth, strie to delier a hospitality experience that is beyond expectation creating memorable moments for our guests As Sales Manager, you will join a team that is passionate about deliering exceptional serice where we beliee that anything is possible, whilst haing fun in all that we do! Key Responsibilities of the Sales Manager: Supports the smooth running of the...

Immediate requirement of JAVA/Spring Boot developers with a Strong Ecommerce background. Client will screen the candidate for a strong JAVA/Spring Boot knowledge Strong Java/J2EE and Aspect programming knowledge. Strong Hands-on in Spring Boot application modules Strong Hands-on Webservices, data, and REST APIs. Spring security and caching performance knowledge are a must. Strong E-commerce background is a must. Experience in Spring Boot-based middleware development, design, and deployment is a plus. Knowledge of Amazon Cloud technologies is also a plus. Application deployment experience in the cloud. agile scrum is a MUST. -- time 2 PM to 11 PM

Proficiency in configuration and customization in Salesforce.com, Apex and Visual force technologies. Must have good understanding of Overall SFDC Architecture & landscape. Must have good knowledge & work experience in SFDC configuration, customization, programming with APEX Class / Triggers / APIs, Visual Force and implementing new instances of Salesforce.com application from scratch. Hands on work experience with Salesforce.com web services, WSDL and other Integration aspects are desirable. Understanding & work experience in integrating salesforce.com application with external applications. Should have good work experience in Reports and Dashboards. Good understanding of web technologies H...

Immediate requirement of JAVA/Spring Boot developers with a Strong E-commerce background. Strong Java/J2EE and Aspect programming knowledge, Spring Boot application modules. Web services, data and REST APIs Required Candidate profile Knowledge of Amazon Cloud technologies is Aplus and Development experience in cloud, agile scrum is a MUST

About the Job The Senior Real Time Analyst position will be responsible for providing Workforce Management (WFM) as a service (RTA role) for a client command center. This person will be managing the vendor network. As Senior Real Time Analyst (RTA), You Will Act as shift point of contact: Overlook the team in the absence of the Manager/Supervisor Conduct RTA huddles and pass updates to the team Act as SME and train new members in the team Queue management: Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Situational management (vendor level) BCP situations: Tools issues, WFM Systems issues, etc. Routing / downtime issues - Cre...

-Role & responsibilities Strategic Workforce Planning: Develop and implement long-term and short-term workforce planning strategies to optimize staffing levels and operational efficiency. Forecasting & Capacity Planning: Oversee demand forecasting, staffing models, and capacity planning to ensure alignment with business goals. Scheduling & Optimization: Manage scheduling processes, ensuring efficient workforce allocation while adhering to compliance and labor laws. Real-Time Management & Performance Monitoring: Lead real-time monitoring efforts to optimize productivity, service levels, and workforce adherence. Data Analytics & Reporting: Utilize data-driven insights to make informed decision...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Analyze call arrival patterns and identify key drivers impacting call volume and handle time variations based on historical trends. Generate regular reports and performance metrics related to forecasting accuracy, scheduling efficiency, and operational performance. Resource Occupancy rates and Productivity analysis. Workload and FTE calculations. Report and analyze the Daily, Weekly, and Monthly Contact Center Performance Reports to internal stakeholders. Strong attention to detail and problem-solving skills. Strong business ...

Siemens is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. Every day we push the boundaries of what is possible like developing state-of-the-art high-speed trains and intelligent robots. Therefore we need Ambassadors for new insights, hardworking storytellers, and passionate captivators in marketing and sales who make our customer relationships strong. Well open up endless possibilities for you to do just that; make the important things a reality! What you would be doing He / She is responsible for business de...

Creating marketing opportunities of packaging. New Material, innovative structure and concept introduction into packaging Understanding the new emerging trend in packaging Identifying new opportunities for growth within the companys existing customer base Development & Execute B2B Marketing plan Conduct market research to stay up-to-date with industry trends and competitive landscape Maintaining relationships with existing clients in order to retain them as customers Negotiate contracts and pricing with customers Managing marketing budgets and overseeing all aspects of a companys marketing activities Work with sales teams to develop marketing communication strategies and action plans to meet...

EXP Range 7.5 to 12 Location Bangalore and Hyderabad SAP BW4 - Senior Consultant Implementation experience in SAP BW4HANA or SAP BW on HANA End to end development experience in SAP BW4HANA Modelling using ADSOs, Composite Providers, Open ODS views, Transformations, BEX Queries and Native HANA views Expertise in SAP and non-SAP extraction and experience of functional aspects would be a plus Hands on experience in standard extractors, enhancements and generic extractors (ABAP and CDS based) Experience in various Data Provisioning Options BODS, SDA and SDI

Greetings From JD For SAP CS Minimum 5-8+ years of experience in SAP CS/PM Modules. Minimum 4 E2E Implementation experience in CS Module Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design. Strong Preference for candidates with knowledge in IDOC concepts. Should have good Knowledge in Customer service module process Should be strong knowledge in IDOC concepts and process Mandatory Good to have experience in ASTEA/ FMPilot applications Strong in Integration aspects with MM/SD/FIOC/MM & PS Around 2 to 4 years of experience with domain will be added advantage. Proven Analytical Capabilities, must have excellent analytic...