13 Aspect Dialer Jobs

Responsibilities: 8+ Years Lead outbound dialer strategy, manage pacing, lists, and campaigns, optimise KPIs (Connect%, RPC%, Drop%), ensure DND/NDNC/TCPA compliance, troubleshoot dialer issues, drive analytics, and lead dialer analysts/RTAs.

Greetings from Ienergizer.. *Hiring Alert * Contact- HR Sharandeep Kaur at 9266364422 Position: Dialer Executive Experience Reqd: 2 Years + Shifts: Rotational (Night Included) Key Skills Required:- 1. Technical & Troubleshooting experience in Voice Platform like Aspect (ALM, UIP, PRI), Altitude, Genesys etc. 2. Good Knowledge of writing & Understanding MSSQL Queries. 3. Good Understanding of SIP/ PRI. Salary Upto 40K Thanks & Regards Hiring Team Ienergizer Noida Sec 60

Creates reports and dashboards on historical data and build intraday reports. Use advance tools/programming to automate regular tasks. Builds IVR flows, maintains system configurations and databases. Historical call data management and report logic maintenance. Maintaining a high degree of quality on the data and reports shared. Supporting the team with ongoing projects for system migration and process changes. Generating and maintaining client stats for internal and external audits. Generating adhoc reports as per the requirements from BUs and other departments. Performs other related duties as assigned. QUALIFICATION : Bachelor s / Master s degree in the stream of computer science / applic...

Act as the first point of contact for telecoms support via phone, email, or ticketing tool. Install, configure, and manage IP-PBX systems (Matrix, FreePBX, ComXchange). Set up and maintain SIP trunks, call routing, dial plans, IVR systems, hunt Required Candidate profile 2–6 years of hands-on experience in VoIP administration, telecom engineering, or unified communications (preferably for MSPs or hospitality clients). Strong experience with one or more PBX systems

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

Design and implement backend services for dialer logic, call routing, and CRM integration. Design and implement backend services for dialer logic, routing, and CRM integration. Collaborate with DevOps for cloud deployment and CI/CD pipelines. Required Candidate profile Familiarity with predictive/progressive dialer algorithms Experience with CRM integrations (Salesforce, Zoho) Knowledge of analytics tools Experience with CRM integrations (Salesforce, Zoho) Perks and benefits 10-15 Lacs

Dear Aspirant, Software Engineer – Call Center Dialer Development Budget- 10–15 LPA (3–6 years experience) Night shift 5.5 working days Share cv on what's app 8368904214

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

About the Job Were searching for a Dialer Manager to be responsible for the support of enterprise Dialer, SMS, and IB routing intraday configuration and administration. This position resides within the Collections Strategy & Performance Management Team and supports the Collection and Recovery departments. The Dialer Manager will assist in managing key Collections & Recovery initiatives including in-house and vendor placement strategies. This role will also interface on occasion with other department operations, daily operations review, and audit/compliance staff. As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills asse...

Role Accountability Responsible for facilitation of Dialer strategy and Dialer Metric. Monitor all agents are logged into dialer system to assure agents logged into appropriate campaigns for each department group and to maximize utilization of agent productivity while logged into campaigns. Collaborate with IT and Process owners for Automation of processes leading to productivity Increase. Implement and execute approved dialer strategies. Ensure parity across sites for the processes / procedures / strategies implemented. Track daily activity closure and timelines. Ensure all approvals are in place for any change implemented in dialer strategy. Required to work in a 24*7 environment on rotati...

Key Responsibilities: Dialer Configuration & Strategy: Manage outbound and inbound dialer campaigns, lead management, call routing, and real-time queue strategies. Configure dialing modes (predictive, preview, manual) to align with fintech sales goals and customer servicing SLAs. Optimize contact strategies to reduce abandon rates and increase right-party contacts (RPCs). Cross-Functional Collaboration: Partner with Sales, Service, Risk, Legal, and Compliance teams to align dialer operations with business objectives and regulatory standards. Coordinate with IT and vendors to resolve issues and implement new dialer features or updates. Regulatory & Risk Compliance: Ensure campaigns adhere to ...

As Dialer Manager, You Will Be responsible for the development and deployment of performance monitoring dashboards and skills assessment reporting in collaboration with other members of the Strategy Analytics Team and CDO. Support weekly/monthly adjustments to align with new and changing collection strategy configuration. Engage collaboratively with our Strategy, IT, Audit, and CDO teams to deliver upon assigned tasks. Support all projects that directly involve dialer support. Monitor daily strategy performance by using existing reports and collaborating with the Contact Strategy team, and suggest new approaches to accomplish KPI goals set out by Strategy and Analytics. Review and update dia...

ROLE PURPOSE & OBJECTIVE Responsible for overseeing the end-to-end management of third-party vendors executing outbound calling functions such as welcome calling and banking product cross-sell. Responsible for performance management, dialer strategy, data optimization, compliance, hiring alignment, invoice validation, and contract governance. Provide expertise in contact center operations, dialer, campaign analytics, and commercial/vendor lifecycle management. Vendor Strategy & Relationship Management Act as the central liaison for all outsourced contact center vendors supporting outbound campaigns. Define SLAs, KPIs, and contractual deliverables; ensure vendor performance meets business tar...