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Branch Service In-Charge V-Guard

5.0 - 10.0 years

0 Lacs

maharashtra

On-site

As a Customer Service Operations Manager for the Mumbai region at the company, your role involves overseeing various aspects of customer service operations to ensure customer satisfaction and service quality. You will be responsible for managing complaint resolution, product installation support, ASP coordination, and spare planning. By providing field feedback for product improvements and conducting training, you will contribute to driving overall service quality and customer satisfaction. Key Responsibilities: - Oversee all Customer Service (CS) procedures at the Mumbai Branch to ensure seamless coordination. - Possess strong knowledge of V-Guard products and manage end-to-end service oper...

Posted 2 weeks ago

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