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3.0 - 7.0 years
5 - 15 Lacs
Gurugram
Work from Office
1. Handle daily online technical service requests, close problems in an E2E manner, and take responsibility for customer satisfaction. 2. Routine maintenance plan execution, change operations, and network inspection 3. Perform proactive maintenance actions, update emergency plans, close network risks, and update licenses. 3. Have the technical capability of a single product; Be proficient in using IT tools and platforms. 4. Proficient in the knowledge of telecom network technologies and products; Be familiar with the compliance requirements of ITR and SD processes. 5. knowledge of transmission technologies e.g., MSTP, OTN, ASON, NGWDM, ROADM, MPLS ,TP etc. Ability to analyze, troubleshoot and resolve technical issues related to OPTICAL Product Line Network (WDM, ASON, Packet, MW) 6.Exposure of system level troubleshooting on Big Optical Networks with multiple technologies running like L0ASON, L1 ASON, MPLS-TP, Microwave
Posted 2 weeks ago
3 - 7 years
10 - 14 Lacs
Bengaluru
Work from Office
Job TitleLead Engineer (Optical) LocationBengaluru Work EmploymentFull time DepartmentPLM DomainSystem Engineering Reporting toManager / Senior Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why Join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are At Tejas Networks, System Engineering team, integral to the PLM organization, plays a crucial role in crafting every successful customer experience. Comprising skilled and committed professionals from various wireline technology domains, the team ensures that customers enjoy a seamless and gratifying journey from pre-sales through to network deployment and beyond. System Engineering division is a close-knit group of network enthusiasts dedicated to designing and implementing robust, maintenance-free networks that stand the test of time. What you work: As a Lead Engineer, you will be responsible for driving technical projects, managing resources effectively, balancing team workloads. You will design solutions, oversee testing, and mentor junior engineers to ensure productivity and skill development. Also, you will manage resources, troubleshoot, debug issues, writing and reviewing test cases to ensure code quality, and collaborate with cross-functional teams to deliver high-quality products on time. Initial deployments of new optical products, new optical technology, major feature roll outs Stage the customer deployment in lab to replicate field scenarios and test the solution prior to field deployment Responsible to document LLD based on HLD Responsible for RFI/RFP. Be a customer champion for deployment, solutioning and technical concerns Handle product demonstrations, lab and field Proof of Concepts (POCs) Prepare test plans for POCs, demos and carry out internal testing of the same Be the Subject Matter Expert on product capabilities and network solutions Work with the SE team to prepare and enhance solution documents based on lab validation Interact with diverse teams like R&D, Product Management and Sales team to understand the customer requirements Collaborate with other teams to ensure seamless integration with other systems Monitor and troubleshoot network issues with NSG & TAC Team Develop and implement network security measures Stay up-to-date with industry trends and emerging technologies Mandatory skills: Should be willing to travel Should have hands on experience in optical product testing, optical product deployments in the field Should have customer interaction experience Desired skills: Should have customer interaction experience Preferred Qualifications Experience: 7 to 10 yrs from Telecommunication or Networking background. Education: B.Tech/BE (CSE/ECE) or any other equivalent degree Should be well versed in OTN, DWDM, Optical link budgeting and GMPLS Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 1 month ago
2 - 5 years
7 - 11 Lacs
Bengaluru
Work from Office
Job TitleStaff Engineer (Optical) LocationBengaluru Work EmploymentFull time DepartmentPLM DomainSystem Engineering Reporting toGroup Manager About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why Join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are At Tejas Networks, System Engineering team, integral to the PLM organization, plays a crucial role in crafting every successful customer experience. Comprising skilled and committed professionals from various wireline technology domains, the team ensures that customers enjoy a seamless and gratifying journey from pre-sales through to network deployment and beyond. System Engineering division is a close-knit group of network enthusiasts dedicated to designing and implementing robust, maintenance-free networks that stand the test of time. What you work: As a Staff Engineer, you will be responsible for driving development and sustenance various Network Functions and/or platform for our Testing Team. You’ll lead technical initiatives, mentor team members and collaborate closely with cross functional teams to drive innovation and ensure high-quality deliverables. You’ll leverage your expertise to solve challenging problems and contribute to strategic engineering decisions. Initial deployments of new optical products, new optical technology, major feature roll outs Stage the customer deployment in lab to replicate field scenarios and test the solution prior to field deployment Responsible to document LLD based on HLD Responsible for RFI/RFP. Be a customer champion for deployment, solutioning and technical concerns Handle product demonstrations, lab and field Proof of Concepts (POCs) Prepare test plans for POCs, demos and carry out internal testing of the same Be the Subject Matter Expert on product capabilities and network solutions Work with the SE team to prepare and enhance solution documents based on lab validation Interact with diverse teams like R&D, Product Management and Sales team to understand the customer requirements Collaborate with other teams to ensure seamless integration with other systems Monitor and troubleshoot network issues with NSG & TAC Team Develop and implement network security measures Stay up-to-date with industry trends and emerging technologies Mandatory skills: Should be willing to travel Should have hands on experience in optical product testing, optical product deployments in the field Should have customer interaction experience Desired skills: Should have customer interaction experience Preferred Qualifications Experience: 11 to 14 yrs from Telecommunication or Networking background. Education: B.Tech/BE (CSE/ECE) or any other equivalent degree Should be well versed in OTN, DWDM, Optical link budgeting and GMPLS Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
Posted 1 month ago
4 - 8 years
4 - 8 Lacs
Noida
Work from Office
We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.
Posted 1 month ago
4 - 8 years
3 - 7 Lacs
Noida
Work from Office
Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.
Posted 1 month ago
3 - 8 years
3 - 6 Lacs
Chennai, Bengaluru
Work from Office
Skills : Optical Networks, OTN, SDH, NMS-EMS, Core Java, Springboot Required Candidate profile Notice Period: Not Available Education: Not Available
Posted 2 months ago
6 - 11 years
8 - 14 Lacs
Chennai, Bengaluru
Work from Office
Skills: WDM, OpenROADM, Transponder testing, Selenium, Python Scripting, Robo Framework
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Karnataka
Work from Office
With 6+ years of experience EOS Service Management and Governance Service Execution Owner Service Request (Server Management) EXPECTATIONS AND TASKS As Service Execution Owner you are responsible forEnsuring Day to Day quality service delivery Defining and tracking various service KPI and SLAs Deescalating the running escalations Working towards automating various day to day operational tasks Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA Process improvement on the daily operational activities Driving the projects and programs Able to coordinate and orchestrate the work between the teams Strong collaboration with other units within and outside ECS units Willing to work during APJ / EMEA working hour Required Skills 6+ years work experience in server and Linux administration 3+ years experience in service delivery in global teams Familiar with ITIL concepts of Service Management, Incident Management and Root Cause Analysis Working experience in HyperscalersAzure or AWS or GCP Managing of multiple activities requiring cross team coordination Management of partner support via KPI tracking Nice to have ITIL Certification Project management experience Executive reporting experience Able to communicate successfully at different levels of the organization
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Karnataka
Work from Office
With 6+ years of experience EOS Service Management and Governance Operations Specialist Problem Management EXPECTATIONS AND TASKS As Operations Specialist you are responsible forDrive technical resolution of long runningProblem Records / RCAs Preparation and driving of action plan to de escalate situation related to Outages and RCAs Drive action plans to prevent recurring outages Support complex RCAs Take necessary steps to address the Global escalations. Drive internal initiatives or projects or reporting Outage and RCA review Support leadership team with outage and RCA related info specific to customers and regions Tasks Review RCAs for critical / escalated customers Participate in regular regional cadence Resolve critical incidents and RCAs Ensure standardization of processes followed by problem management Analyse customer and stakeholder feedback and define action plans Own continuous improvement framework for EOS Delivery and drive resolution of impediments by efining suitable countermeasures Presentation to senior management on incident trend, analysisand action plan The expectation is that the role does not only concentrate on Basis / application issues but can own ncident resolution and RCA end to end and work together with other teams and functions to resolve incident What you bringSAP Basis / HANA certification and experience 7+ years experience with Solid knowledge in SAP Basis and Database technologies including erformance analysis and troubleshooting Experience in working in a virtual set up involving teams spread across globally Experience of coordination across teams and lines of business to solve problems Experience with Service Now will be an added advantage experience and certification related to Root Cause Analysis (RCA) methodologies
Posted 2 months ago
8 - 13 years
10 - 15 Lacs
Gurgaon
Work from Office
About The Role : Mandatory Skills-: Experience in C programming. Experience in Data Structures & Algorithms Must have experience in OTN/Optical network (DWDM, ROADM, Sonet, SDH) Experience in Linux platform. Primary Skills Experience in C programming. Experience in Data Structures & Algorithms Must have experience in OTN/Optical network (DWDM, ROADM, Sonet, SDH) Experience in Linux platform.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Gurgaon
Work from Office
About The Role : Mandatory Skills-: Experience in C programming. Experience in Data Structures & Algorithms Must have experience in OTN/Optical network (DWDM, ROADM, Sonet, SDH) Experience in Linux platform. Primary Skills Experience in C programming, Data Structures & Algorithms Must have experience in OTN/Optical network (DWDM, ROADM, Sonet, SDH) Experience in Linux platform.
Posted 3 months ago
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