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8.0 - 12.0 years

17 - 22 Lacs

Bengaluru

Work from Office

Key Responsibilities: 1. MuleSoft Development (PCE Instance): Design, develop, and deploy integration solutions using MuleSoft Anypoint Platform with PCE (Private Cloud Edition). Create and maintain APIs, integrations, and workflows using Mule 4.x. Develop and manage RAML/OpenAPI specifications for RESTful APIs. Implement DataWeave transformations for complex data mappings. Ensure integrations meet performance, security, and reliability standards. 2. EDI Integrations: Develop and manage EDI transactions such as 850 (Purchase Order), 855 (PO Acknowledgment), 856 (Advance Shipment Notice), 846 (Inventory Advice), and others. Design and implement EDI mapping and transformation processes within MuleSoft. Troubleshoot and resolve EDI-related errors and exceptions. 3. API Integrations: Develop RESTful and SOAP APIs for real-time data exchange between systems. Implement API policies (security, throttling, logging) within Anypoint Platform. Monitor API performance and ensure error handling and resiliency. 4. AS2 Connection Setup: Set up and manage AS2 connections for secure data exchange with trading partners. Configure certificates, endpoints, and MDN acknowledgments. Ensure AS2 compliance with industry standards and troubleshoot connectivity issues. 5. Monitoring and Support: Monitor integration pipelines using MuleSoft Anypoint Monitoring. Handle incident management, including root cause analysis and performance optimization. Maintain detailed documentation of integrations, APIs, and EDI workflows. Required Skills and Experience: 1. MuleSoft Expertise: Overall 8+ years of IT experience, 4+ years of hands-on experience with MuleSoft Anypoint Platform, including PCE instance. Proficient in developing APIs using Mule 4.x, RAML, and DataWeave. Strong knowledge of API-led connectivity and microservices architecture. 2. EDI and AS2 Expertise: Extensive experience with EDI X12 standards and transactions, including 850, 855, 856, 846 etc Expertise in EDI mapping, transformation, and partner onboarding. Hands-on experience in setting up and managing AS2 connections. 3. Integration and API Development: Strong understanding of RESTful and SOAP APIs, including security best practices. Experience with OAuth 2.0, JWT, and API Gateway policies. Proficient in MUnit testing and CI/CD pipelines. 4. Monitoring and Troubleshooting: Experience with Anypoint Monitoring, CloudHub, and PCE dashboards. Strong skills in error handling, debugging, and performance tuning. 5. Additional Skills: Familiarity with Oracle, Salesforce, or other ERP/CRM systems is a plus. Experience with Splunk, or other log monitoring tools. Knowledge of Git, Jenkins, and Maven for version control and deployment. Preferred Qualifications: MuleSoft Certified Developer Integration and API Associate/Professional. Strong understanding of supply chain processes and partner integrations. Soft Skills: Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to manage multiple projects and meet deadlines

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Seeburger. Experience: 5-8 Years. >

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2.0 - 5.0 years

4 - 8 Lacs

Chennai

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Job Title:SI DeveloperExperience:YearsLocationRemote : Skills SI Mapping, Partner Setups (Including communication protocols), BPML We are Looking for Sterling Integrator Developer who has strong knowledge with 2+ years of experience including functional and unit testing. Desired experience in supporting a B2B environment, Interaction with internal and external clients Strong experience in Business Process (BPML) development and Complex scenarios Sterling Integrator Simple and Complex Mapping Experience. Sterling Integrator Partner Setups Configuration Changes Business Process development debugging changes IBM Sterling File Gateway Setup using FTP SFTP HTTP etc. Strong Communication skills Flexible to work on Shifts Need to participate in Production Support to resolve critical issues Providing time line updated to Client and Internal teams

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5.0 - 10.0 years

15 - 18 Lacs

Noida, Chennai, Bengaluru

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Roles and Responsibility 5+ yrs experience on test automation using SAP and TOSCA combination Automation experience on TOSCA with SAP knowledge is a must. Proficient in creating, executing and maintaining automation scripts using TOSCA. Knowledge of test management tools such as ALM or anything similar. Good Reporting and communication skills. Responsible to creating the automation scripts for all the regression test cases for each module using TOSCA (Tricentis) test automation tool. Should have basic knowledge on SAP ECC and/or SAP S4 TOSCA Certification AS1 and AS2 are Must. Problem definition, effort estimation, diagnosis, solution generation and design and deployment Develop alternative approaches, POCS Requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. Logical thinking and problem solving skills along with an ability to collaborate Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Ability to assess the current processes, identify improvement areas and suggest the technology solutions

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6.0 - 8.0 years

8 - 11 Lacs

Telangana

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We have Immediate Openings on IBM Sterling Gateway Contract to Hire role for multiple clients. Job Details Skills IBM Sterling Gateway Location Pan India. Job type Contract to HIRE The candidate has to be very well versed on IBM Sterling Gateway and should be good on Unix/Linux, and good knowledge of different protocols. Education Experience BA/BS in Computer Science, Information Systems or related field, or equivalent knowledge acquired via work experience or other training. Experience with Windows and Unix operating systems, TCP/IP networks and file transfer protocols. Experience with Sterling File Gateway and BPML a plus. Strong analytical skill, effective communication skills and the ability to work independently and in teams. Three to five years or more of related IT work experience supporting file transfer software and services. Duties Responsibilities Install, configure and maintain software tools used for file transfers, in support of our enterprise file transfer service. Collaborate with development teams, infrastructure teams and external business partners to set up, maintain and troubleshoot file transfer connections. Create, maintain and share technical documentation related to supporting our enterprise file transfer service.

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6.0 - 11.0 years

15 - 20 Lacs

Hyderabad

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Overview This role is positioned as a PepsiCo B2B EDI Integration Developer for the e-Commerce Gateway function (ECG) within the B2B ECG Integration DevSecOps team. In this capacity, this role has technical/functional design and customer relationship responsibilities for multi-year investment programs including PBNA PGT and FLNA PGT, from both development and production support perspective. Responsibilities Managing projects for 1 2 Pepsi business units. Working with trading partners and internal teams to Design and Deliver EDI projects, 2nd level support for production issues/resolution Responsible for project delivery from requirements analysis through design and delivery Knowledge of EDI transactions pertaining to key business processes is required, and preferred knowledge of Pepsico business specifics is desired. Translating key technical issues / concerns into appropriate dialog with customers and management Well adapted and ability to adhere to software life-cycle methodologies Interaction with IBM Sterling Integration and PepsiCo specific EDI system components Manage our team's customer expectations and concerns Qualifications Technical Skills 6+ years of experience Technical knowledge of XML, EDI, and protocol standards 3+ years experience with EDI (ANSI X12 and UCS) 3+ years experience with IBM Sterling Integrator preferred 2+ Years experience with Java 2+ years experience with common B2B communication methodsAS2, FTP, SFTP, FTPs, VAN 2+ years experience with PGP encryption Non-Technical Skills - * Excellent written and oral communication skills are a must * Self-motivation * Collaboration, partnering and facilitation skills * Attention to detail and quality * Ability to multi-task and prioritize effectively in a fast-paced environment. * Ability to work independently to achieve objectives * Strong trouble shooting skills * Excellent project management skills * Customer Service Focus Differentiating Competencies - Be creative and ability to operate in a start-up mindset. Willingness to learn. This role needs to be able to be self-directed with a minimum of guidance during most activities and responsibilities. This role needs to take ownership of the infrastructure,technologies, and incidents to be agile in delivering requests, restoring service, and resolving problems.Confidently presenting new ideas, techniques, and technologies to management is a critical skill. Cross-functional collaboration will ultimately define the success of this role

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2.0 - 3.0 years

4 - 5 Lacs

Bengaluru

Work from Office

Your Impact: OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats. With growing volumes and a host of formats to manage and leverage, organizations need to bring structure to the unstructured. By doing so, they will be unleashing the power of information to drive faster decision-making, improved agility, strong security policies, and an increased ability to both exploit the opportunities and control the risks of enterprise information. OpenText provides solutions across the entire range of core EIM capabilities sophisticated, secure, high-value, and cost-effective onsite, via mobile devices, private cloud, or in the cloud. What the role offers: OpenText provides cloud environment for addressing the B2Bi and MFT needs of various customers from different geos and business domains. Customers can choose the OpenText Managed Service cloud with public, private or hybrid models of deployments Analyst team would be responsible for the analysis of various B2B implementation requests. Team will gather and analyze the customer business requirements and design & develop the mapping specification documents P2P, Canonical etc. Once the specification is created, it will be handed over to the map development team. During the course of the map development and testing, analyst team will provide the necessary support to the development and QA team by clarifying all their questions. Analyst team will validate the map developed, and provide the necessary approvals and submit the same for the end customer approval. Once the customer approved the map, analyst team will coordinate with Integration team to get the maps deployed in the required environments (Pre-Prod / Prod) What you need to Succeed: Knowledge of EDI Standards like ANSI X12, EDIFACT, TRADACOM, XML, RosettaNet Experinece 2 to 3 years Extensive mapping knowledge and handson experience with Opentext Application integrator. Good experience on XML, XSLT and XPath Experience on creating mapping specification documentation. Strong communication skills to gather business requirements from customer. A good team player

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

Work from Office

YOUR IMPACT: OpenText provides cloud environment for addressing the B2Bi and MFT needs of various customers from different geos and business domains. Customers can choose the OpenText Managed Service cloud with public, private or hybrid models of deployments Analyst team would be responsible for the analysis of various B2B implementation requests. Team will gather and analyze the customer business requirements and design & develop the mapping specification documents P2P, Canonical etc. Once the specification is created, it will be handed over to the map development team. During the course of the map development and testing, analyst team will provide the necessary support to the development and QA team by clarifying all their questions. Analyst team will validate the map developed, and provide the necessary approvals and submit the same for the end customer approval. Once the customer approved the map, analyst team will coordinate with Integration team to get the maps deployed in the required environments (Pre-Prod / Prod). WHAT THE ROLE OFFERS: Lead one or more projects in the capacity of a Key Analyst by interacting with all the project stakeholders and customers to gather the requirements, Develop and build EDI maps (inbound and outbound) using Biz Trans or Contivo as the mapping translator based on the document, structures and specifications, testing with sample data, generating the output and validating the output Excellent B2B/EDI business knowledge to understand the customers business requirements, converting it into correlation document and build maps based on the correlation doc. Mentoring and guiding the junior members of the team Communicate overall status of map development/changes to Project Lead/Manager and other project stakeholders. WHAT YOU NEED TO SUCCEED: Excellent Knowledge of EDI Standards like ANSI X12, EDIFACT, TRADACOM, XML, RosettaNet Extensive mapping knowledge in GXS AI / BizTrans / Contivo BE/B.Tech /ME/ M.Tech/MCA with 5-8 years of work experience. Good experience on XML, XSLT and XPath Experience on Spec builder Knowledge of communication protocols like VAN, FTP, sFTP, FTPS, OFTP, AS2 HTTP etc. Knowledge on Unix/Linux commands. Scripting knowledge Shell/Python/Perl/Java scripting. Basic understanding of Trading partner setup and enablement. Deployment of artifacts like Maps, Tables etc., and debugging and resolving the CAT and/or production issues. Strong communication skills - verbal, written and listening

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2.0 - 5.0 years

7 - 11 Lacs

Navi Mumbai

Work from Office

In this role, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys Your primary responsibilities include: Development and Production Support Required education Doctorate Degree Preferred education Master's Degree Required technical and professional expertise Should be Hands on writing Business Process from scratch and enhancements. Should be able to monitor the file processes and fix issue with Business Process. Will have good hands-on Map development. Good Experience on B2Bi IBM Sterling Integrator on Translation and Transmission. Should have good hands-on Dashboard which includes Trouble shooting, Protocols. Preferred technical and professional experience B2Bi Sterling Integrator Sterling File Gateway Sterling Secure Proxy

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2.0 - 5.0 years

6 - 9 Lacs

Hyderabad

Work from Office

Roles & Responsibilities Upon successfully completing training, demonstrate competency in supporting internal and external software components to achieve positive outcomes. Handle inbound software support requests via multiple means (portal, email, telephone, and chat) TIER 1 AND 2 SUPPORT. Send outbound communications to clients regarding file or communication failures. Accurately record customers' issue(s) and actions taken (internal & external) using ticketing software. Achieve all departmental KPIs and individual performance goals. Alert management of trends based on ticket patterns and client feedback. Participate in on-call support rotation for after-hours coverage. Create internal engineering tickets if needed as part of the issue resolution process following review with more senior team members. Preferred Candidate Profile Minimum 2 years of computer/technical/call center customer service experience. Excellent communication (written and verbal), interpersonal and problem-solving skills Prior experience with Ticketing and CRM software like Salesforce, Zendesk, etc. Experience handling emails, calls, and chats Experienced in troubleshooting technical issues related to API usage, including connectivity, authentication, data consistency, and performance Proficient in EDI (Electronic Data Interchange) processes and standards (e.g., EDIFACT, X12, XML) and should be able to monitor EDI transactions to ensure successful exchanges, resolving errors Experience in setting up and configuring AS2 communication protocols for secure data transmission

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1.0 - 2.0 years

8 - 12 Lacs

Bengaluru

Hybrid

YOUR IMPACT: OpenText provides cloud environment for addressing the B2Bi and MFT needs of various customers from different geos and business domains. Customers can choose the OpenText Managed Service cloud with public, private or hybrid models of deployments Analyst team would be responsible for the analysis of various B2B implementation requests. Team will gather and analyze the customer business requirements and design & develop the mapping specification documents P2P, Canonical etc. Once the specification is created, it will be handed over to the map development team. During the course of the map development and testing, analyst team will provide the necessary support to the development and QA team by clarifying all their questions. Analyst team will validate the map developed, and provide the necessary approvals and submit the same for the end customer approval. Once the customer approved the map, analyst team will coordinate with Integration team to get the maps deployed in the required environments (Pre-Prod / Prod). WHAT THE ROLE OFFERS: Develop and build EDI maps (inbound and outbound) based on the document, structures, and specifications, testing with sample data, generating the output and validating the output Deploy the maps and tables in QA, PP and Prod Setup the communication channel and connectivity with customer and their TPs. Debugging the PP and Prod issues and fixing. WHAT YOU NEED TO SUCCEED: Knowledge of EDI Standards like ANSI X12, EDIFACT, TRADACOM, XML, RosettaNet BE/B.Tech /ME/ M.Tech/MCA with 1-2 years of work experience Extensive mapping knowledge in GXS AI workbench, Biz Trans and/or Contivo Good experience on XML, XSLT and XPath Communication protocols like FTP, OFTP, sFTP, FTPS, AS2 HTTP etc. A good team player

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a highly valued member of the technical solutions team, you will serve as the primary technical point of contact responsible for ensuring the seamless delivery of integrations from the initial stages through to the go-live phase. With a minimum of 5 years of experience in EDI and API integration development, you will be expected to integrate data from various source and target formats. Your responsibilities will include developing and maintaining integrations using Integration tools, proficiency in handling data formats like XML, JSON, EDIFACT, X12, raw text files, Excel, CSV, and tagged separated files. Additionally, you should possess knowledge of EDI protocols such as OFTP (2), FTP, SFTP, AS2, HTTP, HTTPS, and various communication methods. You should be well-versed in SOAP and REST API designs, proficient in API sandbox environments, and demonstrate a strong understanding of mapping and integration tools. Experience with integration tools like Lobster_data, MuleSoft, Boomi, Cleo Integration Cloud, and Jitterbit Harmony would be highly advantageous. Monitoring and managing integrations to ensure optimal performance, troubleshooting integration issues effectively, and maintaining clear communication with team members and stakeholders through various channels are crucial aspects of this role. The ability to work independently and collaboratively in a remote work environment is essential. Hands-on experience with low-code to no-code tools such as Microsoft Power Platform and Azure is preferred. You should also be capable of producing comprehensive supporting documentation including requirements, standard document formats, translation and mapping guidelines, preferred communication methods, and communication networks for sending and receiving documents. Desirable skills would include familiarity with Cargowise XML (XUS/XUE/XUT), experience with Altova Mapforce, a background in the Freight Forwarding Industry, and expertise in building integrations with 3rd parties like Project44, Inttra, Gravity, E2Open, and Wakeo.,

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8.0 - 11.0 years

35 - 37 Lacs

Kolkata, Ahmedabad, Bengaluru

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Dear Candidate, Were hiring a Software Integration Engineer to connect systems, services, and third-party APIs. Key Responsibilities: Develop and maintain integration workflows. Ensure data consistency and synchronization across platforms. Troubleshoot integration issues and write logs. Required Skills & Qualifications: Experience with REST, SOAP, and third-party APIs. Knowledge of middleware tools (MuleSoft, Zapier, etc.). Strong problem-solving and documentation skills. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

You are looking for a System Architect - EDI to join Eaton's corporate IT team in Pune, India. Eaton aims to drive enterprise digitization across the eCommerce & Channel Management Value Stream Organization, and needs your expertise in defining and communicating a shared architectural vision for an EDI product that meets current and future business needs. As part of the IT Revenue Generating Value Chain, your role in the EDI function is crucial to Eatons digital transformation, impacting the company's future significantly. With a focus on delivering world-class service to global B2B EDI customers, you will join a dynamic, multi-location team with ambitious goals for growth and order automation across different regions. In Eaton, values such as creating engaging and meaningful work, ensuring safety, health, wellness, and promoting inclusion & diversity are integral to the organization. This role within the IT team offers a diverse range of responsibilities and excellent learning opportunities. As a System Architect, you will be responsible for defining a shared architectural vision for a simple product that supports current and future business needs. Collaborating with Agile teams, you will explore solutions, validate technology assumptions, evaluate alternatives, and work towards a cohesive solution. Additionally, you will liaise with Enterprise and Solution Architects, as well as Functional Analysts, to deliver solutions aligned with broader architectural guidelines. Your primary responsibilities will include demonstrating proficiency in EDI technical design, leading the simplification of the existing EDI Landscape, participating in planning and high-level design of EDI product solutions, and enabling a continuous delivery pipeline through proper design guidelines. You will also play a key role in negotiating with the business to prioritize nonfunctional work, evaluating customer/supplier EDI requirements, supporting daily EDI operations, and fostering relationships with technical groups. To qualify for this role, you should have a Bachelor's degree in a technical discipline and 8 to 12 years of Sterling B2B Integrator experience. Essential skills include extensive experience in software engineering practices related to EDI, familiarity with Linux operating systems, programming languages, and development platforms, as well as a solid understanding of DevSecOps, CI, and CD principles. Knowledge of B2B Integrator, cloud hosting concepts, communication protocols, and problem-solving abilities are also essential. Desirable skills include EDI Integration knowledge with Oracle/SAP, familiarity with B2B platforms like Dell Boomi, effective communication skills, collaboration abilities, and experience working with diverse global teams. As the System Architect - EDI, you will play a pivotal role in shaping the EDI landscape and contributing to the digital transformation journey at Eaton.,

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5.0 - 8.0 years

9 - 13 Lacs

Bengaluru

Work from Office

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT OpenText provides cloud environment for addressing the B2Bi and MFT needs of various customers from different geos and business domains. Customers can choose the OpenText Managed Service cloud with public, private or hybrid models of deployments Analyst team would be responsible for the analysis of various B2B implementation requests. Team will gather and analyze the customer business requirements and design & develop the mapping specification documents - P2P, Canonical etc. Once the specification is created, it will be handed over to the map development team. During the course of the map development and testing, analyst team will provide the necessary support to the development and QA team by clarifying all their questions. Analyst team will validate the map developed, and provide the necessary approvals and submit the same for the end customer approval. Once the customer approved the map, analyst team will coordinate with Integration team to get the maps deployed in the required environments (Pre-Prod / Prod). WHAT THE ROLE OFFERS Lead one or more projects in the capacity of a Key Analyst by interacting with all the project stakeholders and customers to gather the requirements, Develop and build EDI maps (inbound and outbound) using Biz Trans or Contivo as the mapping translator based on the document, structures and specifications, testing with sample data, generating the output and validating the output Excellent B2B/EDI business knowledge to understand the customer s business requirements, converting it into correlation document and build maps based on the correlation doc. Mentoring and guiding the junior members of the team Communicate overall status of map development/changes to Project Lead/Manager and other project stakeholders. WHAT YOU NEED TO SUCCEED Excellent Knowledge of EDI Standards like ANSI X12, EDIFACT, TRADACOM, XML, RosettaNet Extensive mapping knowledge in GXS AI / BizTrans / Contivo BE/B.Tech /ME/ M.Tech/MCA with 5-8 years of work experience. Good experience on XML, XSLT and XPath Experience on Spec builder Knowledge of communication protocols like VAN, FTP, sFTP, FTPS, OFTP, AS2 HTTP etc. Knowledge on Unix/Linux commands. Scripting knowledge - Shell/Python/Perl/Java scripting. Basic understanding of Trading partner setup and enablement. Deployment of artifacts like Maps, Tables etc., and debugging and resolving the CAT and/or production issues. Strong communication skills - verbal, written and listening OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

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8.0 - 13.0 years

11 - 15 Lacs

Bengaluru

Work from Office

YOUR IMPACT: Were looking for an enthusiastic, customer centric team player that thrives on providing the best possible experience for our clients. Youll need excellent communication and organizational skills along with the ability to manage complex internal relationships while maintaining a calm, positive and supportive attitude. You will act as a trusted advisor to your accounts and collaborate with internal teams to ensure customer needs are met; run weekly status calls, monthly SLA reporting, business reviews, issue tracking, reporting and cross-functional communication with other OT development teams and Onshore Stakeholders. An excellent opportunity to be part of the development of the cutting-edge customer success services - BN CSM Team. WHAT THE ROLE OFFERS: Customer Health Ownership: Proactively manage customer relationships to ensure optimal health status (green), driving satisfaction and long-term retention. Project Execution & Delivery: Lead end-to-end execution of customer projects, including weekly status calls, monthly SLA reviews, issue resolution, and coordination with cross-functional teams and the Onshore Delivery Manager. Queue & Workflow Monitoring: Oversee customer support and request queues to ensure timely and effective responses. Stakeholder Collaboration & Estimation: Partner with customers and internal stakeholders to evaluate work complexity and contribute to accurate quoting and time estimation. Customer Data Management: Maintain and own comprehensive customer profiles by consolidating data from multiple sources, ensuring a single source of truth for internal teams. Customer Insights & Reporting: Develop analytics and dashboards to provide a 360 view of customer health, usage trends, and engagement metrics. Executive Communication: Deliver regular updates and strategic communications to internal stakeholders and executive sponsors to maintain alignment on customer goals and outcomes. Trusted Advisor Relationship: Build strong, trust-based relationships with customers, serving as their advocate within OpenText to ensure their voices are heard and needs are met. Process Improvement: Contribute to ongoing enhancement of CSM best practices, playbooks, and engagement templates. Customer Engagement Programs: Collaborate with the Customer Experience team to design and execute tailored outreach initiatives such as product usage campaigns, newsletters, webinars, and user groups. WHAT YOU NEED TO SUCCEED: Strong Project Management Expertise: Proven ability to plan, execute, and monitor multiple customer-facing initiatives and programs effectively. EDI Knowledge: Solid understanding of Electronic Data Interchange (EDI) systems and their role in customer integrations and operations. Flexible Work Hours: Willingness and ability to work US business hours to align with customer needs and internal teams. Leadership & Influence: Ability to earn trust, command respect, and foster a collaborative environment among both customers and internal stakeholders. Planning & Execution Skills: Familiarity with structured approaches to planning, tracking progress, and controlling deliverables across projects. Proactive Problem Solving: Skilled in identifying potential risks early and implementing preemptive solutions to maintain project momentum. Program & Project Methodologies: Good understanding of established program and project management frameworks (PMP-based methodologies). Adaptability & Curiosity: High level of commitment with a continuous learning mindset; able to quickly grasp and implement new tools, technologies, and processes. Excellent Communication: Strong verbal and written English communication skills, capable of clearly articulating technical and business concepts to diverse audiences. Education and Experience: BE/B.Tech /ME/ M.Tech/MCA with 8 years of work experience

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3.0 - 8.0 years

6 - 15 Lacs

Hyderabad, Chennai, Bengaluru

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Role & responsibilities Job Title: EDI Analyst Logistics & Navigation Years of Experience: 4+ Years Job Overview: The EDI Analyst in logistics is responsible for overseeing Electronic Data Interchange processes and systems related to Shipping, Transportation, supply chain, and inventory management. They ensure the efficient and accurate exchange of data between the company and its logistics partners. Strong understanding of EDI concepts and delivery mechanisms like AS2, VAN, SFTP, HTTPS and other protocols. Experience with ANSI X12 and EDIFACT standards Responsibilities: 1. EDI System Management: Configure and maintain EDI systems, including communication protocols and software. Monitor and manage data transmissions to and from logistics partners. Set up and manage automated data exchange processes for Shipping and Logistics operations. 2. Trading Partner Coordination: Collaborate with logistics partners (Carriers, 3PLs, Operation Users) to establish and maintain EDI connections. Onboard new logistics partners by defining data requirements and communication standards. Address logistics partner inquiries and resolve data exchange issues. 3. Data Mapping and Transformation: Translate and transform data between different formats and systems, ensuring compatibility with logistics partners' systems. Create and maintain mapping specifications for data transformation, including order processing, shipment notifications, and inventory updates. 4. Error Handling and Troubleshooting: Monitor error logs and proactively troubleshoot data transmission issues. Identify and resolve data validation errors and discrepancies. Implement solutions to prevent recurring issues and improve the efficiency of logistics data exchange. 5. Compliance and Standards: Stay updated with industry-specific standards and regulations relevant to logistics (e.g., EDIFACT, ANSI X12, customs regulations). Experience with EDI transactions 204, 210, 214, 300, 301, 310, 315 at a minimum and possibly 810, 856 6. Documentation : Maintain documentation for logistics EDI processes, including partner agreements, data mappings, and system configurations. Create and update process and procedure manuals for internal and external reference. 7. Reporting and Analysis: Generate reports and analyse logistics EDI transaction data to identify trends and performance issues. Recommend process improvements to enhance logistics operations and data exchange efficiency. Qualifications: Bachelor's degree in logistics, supply chain management, or a related field (or equivalent experience). Proven experience working with logistics EDI systems and data exchange protocols. Strong understanding of EDI standards and formats (e.g., EDIFACT, ANSI X12) relevant to logistics. Proficiency in EDI mapping and translation. Strong problem-solving and troubleshooting skills. Familiarity with data security and encryption techniques as they relate to logistics data. Excellent communication and interpersonal skills for collaborating with logistics partners and cross-functional teams. Attention to detail and a commitment to data accuracy. Ability to work independently and as part of a team. Skills: EDI software and mapping tools proficiency Data analysis and problem-solving in a logistics context Communication and collaboration with logistics partners Documentation and reporting Compliance and standards knowledge related to logistics Technical acumen in logistics and supply chain operations The role of an EDI Analyst in Shipping and logistics is essential for ensuring the efficient and accurate flow of data in the supply chain, which contributes to the overall success of logistics operations and inventory management.

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2.0 - 5.0 years

7 - 11 Lacs

Navi Mumbai

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As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should be ""Hands on ""writing Business Process from scratch and enhancements. Should be able to monitor the file processes and fix issue with Business Process. Will have good hands-on Map development. Good Experience on B2Bi IBM Sterling Integrator on Translation and Transmission. Should have good hands-on Dashboard which includes Trouble shooting, Protocols Preferred technical and professional experience B2Bi Sterling Integrator Sterling File Gateway Sterling Secure Proxy

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3.0 - 8.0 years

2 - 6 Lacs

Bengaluru

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Educational Bachelor of Engineering,BCA,BTech,MCA,MTech,MBA Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : EDI, Edifecs, X12, 837 Claims, 834 enrollment processing Preferred Skills: Technology-Healthcare-EDI

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Primary Skills IBM Sterling B2B Integrator ExpertiseProficient in designing, developing, and maintaining integration solutions using IBM Sterling B2B Integrator, including business process modeling, service configuration, and partner onboarding. Business Process Modeling (BPM)Skilled in creating and managing complex business processes using BPML (Business Process Modeling Language), including custom services, adapters, and error handling logic. EDI and B2B IntegrationStrong understanding of Electronic Data Interchange (EDI) standards such as X12, EDIFACT, and TRADACOMS, and experience in implementing B2B integrations with trading partners. Map Development and Data TransformationExperience in developing and maintaining maps using Sterling Map Editor for data transformation between different formats (EDI, XML, flat files, JSON). Communication Protocols and AdaptersHands-on experience with communication protocols like FTP, SFTP, HTTP, AS2, and adapters such as File System, FTP, HTTP, and JMS for secure and reliable data exchange. Partner Onboarding and ManagementAbility to configure trading partner profiles, certificates, and communication channels, ensuring smooth onboarding and secure data transactions. System Monitoring and TroubleshootingProficient in using Sterling dashboards, logs, and monitoring tools to identify, troubleshoot, and resolve integration issues and performance bottlenecks. Deployment and Environment ManagementFamiliarity with deploying solutions across development, QA, and production environments, including packaging, versioning, and rollback strategies. Secondary Skills Knowledge of IBM Sterling File Gateway and Control Center Experience with scripting languages (Shell, Python) for automation and custom utilities Familiarity with database systems (Oracle, DB2, SQL Server) and writing SQL queries Understanding of security standards (SSL/TLS, PGP, digital certificates) in B2B contexts Exposure to Agile methodologies and tools like Jira, Confluence, or ServiceNow Basic knowledge of cloud platforms and hybrid integration scenarios Strong documentation and communication skills for working with business and technical teams

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3.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Sterling B2B Integrator Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively identify potential issues before they impact operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Sterling B2B Integrator.- Strong analytical and problem-solving skills.- Experience with system monitoring and performance tuning.- Familiarity with troubleshooting methodologies and tools.- Ability to work collaboratively in a team environment. Additional Information:- The candidate should have minimum 3 years of experience in IBM Sterling B2B Integrator.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 8.0 years

3 - 6 Lacs

Pune

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Managed File Transfer Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to optimizing operational processes, ensuring that all systems run efficiently and effectively to meet business needs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance service delivery.- Monitor system performance and identify areas for improvement to ensure optimal functionality. Professional & Technical Skills: - Must To Have Skills: Proficiency in Managed File Transfer.- Strong understanding of file transfer protocols and security measures.- Experience with automation tools to streamline file transfer processes.- Familiarity with troubleshooting and resolving file transfer issues.- Knowledge of data integrity and compliance standards related to file transfers. Additional Information:- The candidate should have minimum 3 years of experience in Managed File Transfer.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

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4.0 - 9.0 years

7 - 11 Lacs

Hyderabad

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Overview As an Integration Consultant, you’ll be responsible for building and maintaining an automated exchange of information between iCIMS’ platform and various external systems utilized by our customers. The ideal candidate comes equipped with implementation experience with demonstrated integration expertise in business and technical verticals. We’re looking for someone who is excited for the opportunity to work for a growing company that serves as the hub of all things talent acquisition for the HR community. Responsibilities Manages multiple concurrently running projects to see their overall success, while delivering a customer experience second to none Conducts mapping of all required data elements from the source data system to the customized layouts, documenting all required transformations Develops specifications for data transfer including SFTP set up Manages projects in line with the iCIMS Project Methodology Manages relationships with third party vendors Ability to work with all level business segments (i.e. Major & Enterprise) Consistently ensures that business is conducted with integrity at all times and that behavior aligns with iCIMS policies, procedures, and core competencies Qualifications 3+ years of experience in integrations, consulting and/or analysis Experience handing various file formats (CSV/XML/TAB) Exposure to basic MS Excel formulas for data manipulation and translation Strong organizational, interpersonal, and communication skills (verbal and written). Articulates thoughts and ideas clearly, concisely and persuasively Ability to multitask and meet established deadlines, while maintaining quality and customer satisfaction

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2.0 - 4.0 years

11 - 15 Lacs

Kolkata, Mumbai, New Delhi

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We are currently seeking an Assistant Manager to join our Digital Transformation team. Key Qualifications: Proficiency in Macros, Python, SQL and GPT technologies is essential. Familiarity with ERP systems and WordPress is a plus. Strong analytical skills and a willingness to learn new technologies. Understanding of Machine Learning, Alteryx, and related tools is advantageous. Excellent communication and interpersonal skills. Strong work ethic and ability to collaborate effectively within a team. If you are passionate about leveraging technology to drive innovation, we encourage you to apply. Educational Qualification Bachelors degree in Computer Science, Information Technology, Data Science, or a related field. Relevant certifications in programming or data analysis are a plus.

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4.0 - 6.0 years

5 - 15 Lacs

Bhopal, Hyderabad, Pune

Hybrid

Greeting from NewVision Software!!!! Exp : 4 -6yrs Salary : Asper the company standard NP: Immediate joiners only Skills required : Tosca automation and Manual testing JD ob Description Position Summary: As a Senior QA Engineer - Automation you will be responsible for successful and timely delivery of all QA deliverables for the clients of New Vision. You are responsible to maintain absolute confidentiality for all the work you will be delivering The job responsibilities include but not limited to preparing and executing test cases, attend project meetings and provide relevant updates, assist the project team with their task. Responsibilities: To undertake an automation project and execute it Lead a team of Automation engineers towards successful delivery of the project Script and execute Automation test cases using Tosca Stakeholder management by providing regular status updates and troubleshoot issues Preferred Skills & Experience: TOSCA Automation Experience with framework developed at least for 1 complete application (End-2-End). TOSCA Certified professional for the 5 core certifications Experience in Tosca Test suite with navigation and steering capabilities Hands on test case creation, management, and execution of quality assurance testing, provide oversight of business user acceptance testing Provide business abstraction of UI and API interfaces to enable non-programmers to do test automation Provide estimates for test activities Provide mentoring, guidance to other members of the Testing team To implementation of the overall automation testing strategy, bring script standards and best practices Should have strong experience in test automation software testing experience strong experience Should have good knowledge on software testing life cycle and test automation In depth experience in writing detailed and accurate test cases, test scripts, and test results Experience with SQL and data retrieval from a relational database is a plus Collaborate with different teams to understand automation needs and implement the same Should be self-motivated and Ready to take ownership of the assigned work Being a team player that can deliver in a high pressure and high demanding environment Very good understanding of various SDLC process including agile development and testing. Ability to communicate in a precise and effective manner (verbal and written) Quick learners and excellent analytical skills If anyone has intersted Kindly share your resume on vidya.raskar@newvision-software.com Regards Vidya R

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