Arthur J. Gallagher & Company, Corporate Office

Gallagher Hiring Update !! Registration Link- https://lnkd.in/dsEgjP6q Role: Senior Analst Work Experience Graduate with 3-5 years of experience in an Insurance domain Insurance certification – good to have Transition/onboarding of service - good to have SPOC - Single Point of Contact role for operations - good to have Onshore travel experience – good to have Valid U.S. Visa – good to have 1. Position Summary – Managing Customer support operations Ensure all client specific records are compliant with regulatory standards. Should work on high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. Must deliver great customer service standards to define, analyze, to resolve queries and escalations. They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. 2. Primary Responsibilities Act as the primary point of contact for the branch (US onshore), providing comprehensive support Understanding and implementation of US Health Insurance regulatory standards, guidelines, policies and procedures Responsible for end to end support of the policy lifecycle services Support a team of 4 - 5 Client Managers (~70 Accounts) at the branch Be a US Health Insurance domain expert to conduct end to end renewal activities Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall customer experience Co-coordinating with internal operations team to get the renewal activities completed on time Handle queries effectively, aiming to minimize re-work at service center Ability to identify risks, issues and successfully navigate through to completion Strong time management and organizational skills; ability to work independently and effectively managing multiple tasks at once Interested candidates to share details on the registered link above Rutuja_Walke@ajg.com REFER / SHARE/ APPLY Job Type: Full-time Pay: Up to ₹900,000.00 per year