Aromatan Brands Private Limited

Job Title: Digital Marketing Executive - eCommerce/ D2C Experience: 2 to 4 years Location: Lower Parel Mumbai Company: Aromatan Brands Pvt. Ltd. Website: www.aromatan.com This is our company Cosmetics: https://www.aromatan.com/aromatan-business-principles Aromatan Cosmetics: https://www.aromatan.com/aromatan-leadership-philosophy About Company: A house of fragrance brands, dedicated to bringing unique olfactory experiences to individuals worldwide. With a focus on the global consumer in a digital-first market & a passion for preserving the planet – we combine the artistry of perfumery with innovative approaches to product development & marketing. We aim to create exquisite fragrances that exemplify a sustainable and eco-conscious business model in the world of perfumery Job Summary: We are looking for a Performance Marketing Specialist with a strong background in paid media, specifically within eCommerce or D2C brands. The ideal candidate is a strategic thinker with hands-on expertise in running and optimizing campaigns across Google, Meta, and Bing, with deep knowledge of GA4. Key Responsibilities · Plan, execute, and scale performance marketing campaigns across Google Ads , Bing Ads , and Meta Ads · Manage full-funnel strategy: media planning, campaign setup, optimization , and budget pacing · Utilize GA4 and platform analytics to track performance, uncover insights, and optimize user journeys · Work closely with the creative team to develop compelling, conversion-focused ad assets · Present detailed weekly/monthly reports with key metrics, learnings, and actionable insights Requirements · 2–3 years of performance marketing experience, preferably with D2C or eCommerce brands · Proven expertise in Google Ads (Search, Shopping, Performance Max), Meta Ads , and Bing Ads · Solid understanding of GA4 , attribution models , and audience segmentation · Analytical mindset with a focus on ROI , CPC/CPA , and conversion rate optimization · Creative flair for testing ad copy , visuals , and landing pages Thanks & Regards, Khurshid Mahaldar HR & Admin Leads 7304300931 Khurshid.mahaldar@aromatan.com

Company Description Aromatan is a house of fragrance brands dedicated to bringing unique olfactory experiences worldwide. With a focus on the global consumer in a digital-first market and a passion for preserving the planet, Aromatan combines the artistry of perfumery with innovative approaches to product development and marketing. Our brands include Aromafume, specializing in culturally rich, global aromatherapy blends, and Dukhni, specializing in artisanal Arabic perfumery. We aim to create exquisite fragrances that exemplify a sustainable and eco-conscious business model, shaping the future of fragrance on a global scale. Role Description This is a full-time on-site role for a Digital Strategist located in Mumbai. The Digital Strategist will be responsible for developing and executing digital strategies, managing social media marketing campaigns, and analyzing web analytics to optimize performance. The role also involves overseeing digital marketing projects, coordinating with various teams, and ensuring project milestones are met efficiently. 1-2 years of ecommerce experience in product management is a must. Qualifications Strong skills in Digital Strategy and Project Management Experience in Social Media Marketing and Digital Marketing Proficiency in Web Analytics to measure and optimize performance Excellent written and verbal communication skills Ability to work effectively on-site in Mumbai Experience in the fragrance or consumer goods industry is a plus Bachelor&aposs degree in Marketing, Digital Marketing, Business, or a related field Show more Show less

Company Description Aromatan Brands Private Limited is dedicated to bringing unique olfactory experiences to people worldwide through its fragrance brands. Combining traditional perfumery craftsmanship with innovative approaches to product development and marketing, Aromatan focuses on creating sustainable and eco-conscious fragrances. Aromatan comprises brands like Aromafume, which specializes in culturally rich global aromatherapy blends, and Dukhni, which focuses on artisanal Arabic perfumery. With a strong emphasis on forging deep connections with a diverse, global community of users, Aromatan aims to shape the future of fragrance on a global scale. Role Description This is a full-time on-site role for the Head of Customer Success, located in Mumbai. The Head of Customer Success will oversee customer satisfaction and retention, manage customer accounts, and develop strategies to enhance the overall customer experience. Duties include analyzing customer data to identify trends and improve services, leading communication efforts with clients to ensure their needs are met, and collaborating with other departments to align customer success goals with the company&aposs objectives. This person will be consumer-obsessed , with a sharp eye for detail, empathy for the buyer, and the ability to build and scale a proactive customer experience function. Youll start hands-on, managing support channels, designing flows, and solving issues. Over time, youll build a high-performance team and define what customer success means across all touchpointspre-purchase, post-purchase, and re-engagement. 1. Customer Success & Service Execution Manage day-to-day support (email, chat, phone, social DMs) using tools like Gorgias, Freshdesk, Zendesk, etc. Ensure timely, thoughtful responses with brand-aligned tone and empathy . Resolve escalations and turn complaints into positive experiences. 2. Consumer Journey & Experience Design Map out the full ecommerce customer lifecycle from awareness to repeat purchase. Identify friction points, proactively improve post-purchase experience (tracking, returns, support, reviews). Collaborate with marketing, operations, and tech teams to improve UX and customer happiness scores. Setup ticketing or case management system 3. Process Optimization & SOP Building Design clear, scalable processes for support workflows, feedback loops, returns, warranty, etc. Work with developers to ensure automations (status updates, NPS, etc.) are clean and seamless. Build dashboards to track key KPIs: CSAT, first response time, resolution time, return rate, repeat customer rate, etc. 4. Team Leadership (Over Time) Hire and train a lean, cross-timezone team of agents for different geographies. Establish shift coverage, training modules, and continuous improvement systems. 5. Voice of Customer (VOC) Champion Regularly summarize and report insights from support tickets to inform product, content, and operations. Coordinate with marketing and product teams to close the loop on feedback . 12-Month Vision: Build the foundation of Aromatans customer experience strategy. Set and exceed customer support SLAs. Hire and train junior team members across geographies. Reduce refund/return rate and increase repurchase by 1015%. Implement VOC reporting system that impacts product/content/ops. Qualifications Customer Satisfaction and Customer Retention skills Strong Analytical Skills Excellent Communication skills Account Management experience Exceptional leadership and team management abilities Ability to work on-site in Mumbai Experience in the fragrance or related industry is a plus Bachelor&aposs degree in Business, Marketing, or a related field Show more Show less

Company Description Aromatan is a house of fragrance brands dedicated to bringing unique olfactory experiences to individuals worldwide. Focused on the global consumer in a digital-first market, Aromatan combines perfumery artistry with innovative approaches to product development and marketing. Our brands, Aromafume and Dukhni, specialize in culturally rich aromatherapy blends and artisanal Arabic perfumery respectively. We aim to create exquisite fragrances exemplifying a sustainable and eco-conscious business model. At Aromatan, we believe in forging deep connections with a diverse and global community of users through our unique blend of traditional craftsmanship and modern digital understanding. Role Description This is a full-time, on-site role based in Mumbai for a Conversion Rate Optimization (CRO) Specialist. The CRO Specialist will be responsible for conducting data-driven analyses to improve conversion rates, working with web analytics tools, implementing and testing optimization strategies, and collaborating with various teams to enhance user experiences. Daily tasks will include analyzing website traffic and performance, identifying conversion bottlenecks, and developing actionable insights to drive business growth. Website Behavior Analysis Use tools like Hotjar, Google Analytics, Mixpanel, or Microsoft Clarity to understand visitor behavior. Identify drop-off points and friction in the conversion funnel. Landing Page Optimization A/B and multivariate testing using tools like Optimizely, Google Optimize, or VWO. Work with designers and developers to create high-converting pages. Conversion Funnel Management Create, track, and optimize user journeys (homepage ? product ? cart ? checkout). Ensure frictionless UI/UX across devices and channels. Data-Driven Experiments Design hypotheses for experiments to improve metrics like bounce rate, CTR, average order value, and purchase frequency. Analyze test results statistically and share findings. CRO Strategy & Roadmap Build and prioritize a CRO testing roadmap. Collaborate with product, UX/UI, marketing, and engineering teams. Form & Checkout Optimization Shorten and streamline forms. Optimize checkout flows to reduce cart abandonment. Speed & Performance Insights Work with dev teams to improve page speed and Core Web Vitals. Qualifications 3 years of ecommerce experience Strong Analytical Skills and proficiency in Data Conversion Proven experience in Conversion Optimization and Web Analytics tools Excellent Communication skills Detail-oriented with the ability to work independently and manage multiple projects Experience in e-commerce or online marketing is a plus Bachelor&aposs degree in Marketing, Business, Statistics, or a related field Show more Show less

As a Senior Graphic Designer at Aromatan Brands Private Limited, you will play a crucial role in shaping the visual identity of the Dukhni brand. Located in Mumbai, this full-time on-site position will require your expertise in creating captivating graphics and designs for various aspects of our products, packaging, and marketing materials. Your responsibilities will encompass product design, graphic design, logo design, branding, and typography, with a strong emphasis on maintaining a consistent and aesthetically pleasing visual language. Ideal candidates for this role will have at least 3-5 years of design experience, with a proven track record of working with consumer brands, preferably in sectors such as beauty, wellness, fashion, or luxury. An eye for detail, a profound appreciation for refined design and typography, and a knack for storytelling through visual elements are essential qualities we are looking for in our Senior Graphic Designer. Collaboration with the marketing team will be a key aspect of this role, as you will work together to develop cohesive visual branding strategies that resonate with our target audience. From ideation to execution, you will be involved in various design projects spanning print packaging, catalogues, web graphics, and advertisements. Your ability to maintain a strong visual hierarchy and tone across all materials will be instrumental in enhancing the brand's presence in the market. Moreover, we are seeking individuals who are design trained from reputable institutions and proficient in using all relevant design software. A Bachelor's degree in Graphic Design, Fine Arts, or a related field is required. Experience in the fragrance or beauty industry would be considered a valuable asset. If you are passionate about creating visually striking designs, possess excellent communication skills, and thrive in a collaborative environment, we invite you to join our team at Aromatan Brands Private Limited. The budget for this position ranges from 8LPA to 15LPA, depending on your experience and capabilities. Take this opportunity to own and evolve the visual narrative of a brand that values sustainability, innovation, and authentic connections with a global audience.,

You will be working at Aromatan, a house of fragrance brands that aims to deliver unique olfactory experiences to individuals globally. As a Conversion Rate Optimization (CRO) Specialist in Mumbai, your primary responsibility will be to enhance conversion rates through data-driven analyses. Collaborating with different teams, you will utilize web analytics tools to identify conversion bottlenecks and implement optimization strategies to improve user experiences. Your daily tasks will involve analyzing website traffic and performance, pinpointing drop-off points in the conversion funnel, and generating insights to drive business growth. You will conduct website behavior analysis using tools like Hotjar, Google Analytics, Mixpanel, or Microsoft Clarity to understand visitor behavior. By working closely with designers and developers, you will conduct A/B and multivariate testing to optimize landing pages for higher conversions. Managing the conversion funnel will be a key aspect of your role, where you will create, track, and optimize user journeys across various touchpoints. You will design data-driven experiments to enhance key metrics such as bounce rate, CTR, average order value, and purchase frequency. Additionally, you will collaborate with cross-functional teams to build a CRO strategy roadmap and prioritize testing initiatives. Furthermore, you will focus on form and checkout optimization to streamline processes and reduce cart abandonment rates. Working with development teams, you will also ensure speed and performance insights are integrated to enhance user experience. To excel in this role, you should possess at least 3 years of ecommerce experience, strong analytical skills, and proficiency in web analytics tools. Excellent communication skills, attention to detail, and the ability to manage multiple projects independently are essential. Previous experience in e-commerce or online marketing and a bachelor's degree in Marketing, Business, Statistics, or a related field would be advantageous.,

The role of a Digital Strategist at Aromatan involves developing and implementing digital strategies, managing social media marketing campaigns, and analyzing web analytics to enhance performance. Located in Mumbai, this full-time on-site position requires a candidate with 1-2 years of ecommerce experience in product management. The Digital Strategist will be responsible for overseeing digital marketing projects, collaborating with different teams, and ensuring timely achievement of project milestones. The ideal candidate should possess strong skills in Digital Strategy and Project Management, along with experience in Social Media Marketing and Digital Marketing. Proficiency in Web Analytics to measure and optimize performance is essential. Excellent written and verbal communication skills are a prerequisite for effectively fulfilling the responsibilities of this role. Previous experience in the fragrance or consumer goods industry would be advantageous. A Bachelor's degree in Marketing, Digital Marketing, Business, or a related field is required for this position.,