100% lead will be provided Educate the Customer about the product To close the leads provided by Company work on leads with walking customers Required Candidate profile Qualification: Graduate Age: 21 to 38 years Experience: Min.2 Years of experience as Filed Sales / Marketing Salary: - 2.50 L/A - 3.80 L/A + incentive

• Team Leading Profile • Creating Team Of advisors • Guide advisors to work more efficiently • Manage distribution system • Generate business for company • Build Relationship with customers Required Candidate profile Graduation Must • Age : 22-38 years • Experience : 1 years+ in any field Sales and Marketing Industry • Bike Must • Good Communications Skills • Must be confident and interactive

more info Call/W at 6352458972/krishna.nasit@suproinfo.com Manage and train the business development team Generate leads and cold call a prospective customer Build strong relationships with client Identify and map business strengths & customer needs Required Candidate profile Designation: Business Development Manager Location: PAN INDIA Salary: 2.80 LPA to 3.80 LPA + Incentive 1-2 years experience in Sales and Marketing Age: 22-38 Year Bike mandatory Graduation must Perks and benefits PF, Health Insurance, Incentives

For more information call on 8780837730. Building a strong relationship with the Banking Partner Achieving your sales target as per channel strategy Setting sales goals and developing sales strategies Sales Banca Required Candidate profile Age: 21-38 Qualification: any graduation experience: 2 + year fresher cannot apply must have vehicle Candidate must ready to earn incentives

Job Description: Azure Subject Matter Expert (SME) Training and Mentorship Focus Position Title: Azure SME Training & Mentorship Lead Location: Lower Parel - Mumbai Type: Full-time / Contract Role Overview: We are seeking an experienced and highly skilled Azure Subject Matter Expert (SME) to lead the development, training, and mentorship of our junior Azure engineering team. The ideal candidate will possess deep expertise across Azure services and architecture, strong hands-on technical capabilities, and a passion for knowledge sharing and capability building. You will design structured learning pathways, deliver hands-on training sessions, and provide ongoing technical mentorship to ensure our Azure engineers develop into top-performing cloud professionals. Key Responsibilities: Training Program Development : Design, implement, and continuously refine a structured Azure training curriculum tailored for junior engineers. Technical Coaching : Deliver workshops, bootcamps, and one-on-one coaching sessions covering Azure fundamentals to advanced cloud engineering practices. Hands-On Demonstrations : Lead real-world labs, projects, and proof-of-concept (POC) exercises to reinforce learning. Mentorship : Act as a technical mentor, providing career guidance, knowledge checks, performance feedback, and skills development plans for junior team members. Cloud Best Practices : Instill industry best practices related to Azure governance, security, architecture, DevOps, and operational excellence. Documentation : Develop and maintain internal knowledge bases, runbooks, standard operating procedures (SOPs), and learning materials. Technical Escalation Point : Support junior engineers in solving complex Azure issues and act as an escalation point for troubleshooting. Continuous Improvement : Monitor learning progress, gather feedback, and adjust training programs to maximize effectiveness. Stakeholder Collaboration : Work closely with leadership, HR, and technical teams to align training programs with business goals and workforce development needs. Required Skills and Qualifications: 10+ years overall IT experience with 7+ years of specialized experience in Azure cloud services. Deep expertise in Azure IaaS, PaaS, networking, identity (Azure AD), security, governance, and cost optimization. Proficiency with Azure DevOps, ARM templates, Bicep, Terraform, and scripting (PowerShell, CLI, Python a plus). Strong understanding of cloud design patterns, landing zones, enterprise-scale deployments, and cloud migration strategies. Prior experience designing and delivering technical training or mentoring programs. Excellent verbal, written, and presentation skills; ability to explain complex technical concepts to junior audiences. Hands-on experience in setting up labs, environments, and sandbox scenarios for training. Relevant certifications (preferred): Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert Passion for teaching, mentoring, and building strong engineering teams. Preferred Qualifications: Experience with multi-cloud environments (e.g., AWS, GCP) is a plus. Exposure to Agile methodologies and working in agile teams. Familiarity with compliance standards (e.g., ISO 27001, HIPAA, GDPR) in cloud environments. Experience in setting up Azure labs or training environments at scale. What We Offer: Opportunity to shape and grow the next generation of cloud engineering talent. Collaborative and supportive work culture. Access to cutting-edge cloud projects and technologies. Competitive Fix pay, Performance Incentives, PTO, etc.

The focus of this role is to plan, build, and execute the verification of new and existing features for AMD s custom silicon/ASIC designs, resulting in no bugs in the final design. THE PERSON: You have a passion for modern, complex processor architecture, digital design, and verification in general. You are a team player who has excellent communication skills and experience collaborating with other engineers located in different sites/timezones. You have strong analytical and problem-solving skills and are willing to learn and ready to take on problems. KEY RESPONSIBILITIES : Collaborate with the Arch, Design, Functional DV, Emulation, Platform Debug, etc teams to understand Architecture and verification asks Ability to come with detailed testplan based on the Arch specs Good understanding and exposure to SoC design and architecture 10+ years of Design Verification experience with strong Verilog, System Verilog, C and UVM/OVM knowledge Candidate should be able to develop Testbench. Thorough understanding of verification environments including need, methodology, stimulus, checkers, scoreboards, coverage aspects. Developing functional coverage & assertions. Own the DV sign-off and ensure a bug free design Work with the post-silicon team on debug support and to help root-cause any failures Have worked on wireless protocol design verification Bringing up Testbench/SoC verification environment. Good understanding of SoC RESET/CLOCK flow Exposure to DEBUG concepts such as JTAG etc Comfortable with VCS/Verdi and excellent debug skills Logical in thinking and ability to gel well within a team Good communication skills Continuously drive methodology improvements to improve efficiency Mentor junior engineers to build a high performing team PREFERRED EXPERIENCE: Proficient in SoC/sub-system/IP level ASIC verification Proficient in debugging firmware and RTL code using simulation tools Proficient in using UVM testbenches Experienced with Verilog, System Verilog, C, and C++ Worked on any High Speed Interface like PCIE/DDR/USB/Other, Good understanding of AXI/AHB/APB Bus protocol Prior knowledge of ARM/RISC Processor based designs verification and bring-up verification Developing UVM based verification frameworks and testbenches, processes and flows Good understanding and hands-on experience in the UVM concepts and SystemVerilog language Scripting language experience: Perl, Python, Makefile, shell preferred.

You have a passion for modern, complex processor architecture, digital design, and verification in general. You are a team player who has excellent communication skills and experience collaborating with other engineers located in different sites/timezones. You have strong analytical and problem-solving skills and are willing to learn and ready to take on problems. KEY RESPONSIBILITIES : Collaborate with the Arch, Design, Functional DV, Emulation, Platform Debug, etc teams to understand Architecture and verification asks Ability to come with detailed testplan based on the Arch specs Good understanding and exposure to SoC design and architecture 4years of Design Verification experience with strong Verilog, System Verilog, C and UVM/OVM knowledge Candidate should be able to develop Testbench. Thorough understanding of verification environments including need, methodology, stimulus, checkers, scoreboards, coverage aspects. Developing functional coverage & assertions. Own the DV sign-off and ensure a bug free design Work with the post-silicon team on debug support and to help root-cause any failures Have worked on wireless protocol design verification Bringing up Testbench/SoC verification environment. Good understanding of SoC RESET/CLOCK flow Exposure to DEBUG concepts such as JTAG etc Comfortable with VCS/Verdi and excellent debug skills Logical in thinking and ability to gel well within a team Good communication skills PREFERRED EXPERIENCE: Proficient in SoC/sub-system/IP level ASIC verification Proficient in debugging RTL code using simulation tools Experienced with Verilog, System Verilog, C, and C++ Worked on any High Speed Interface like PCIE/DDR/USB/Other, Good understanding of AXI/AHB/APB Bus protocol Prior knowledge of ARM/RISC Processor based designs verification and bring-up verification Developing UVM based verification frameworks and testbenches, processes and flows Good understanding and hands-on experience in the UVM concepts and SystemVerilog language Scripting language experience: Perl, Python, Makefile, shell preferred.

The focus of this role is to plan, build, and execute the verification of new and existing features for AMD s custom silicon/ASIC designs, resulting in no bugs in the final design. THE PERSON: You have a passion for modern, complex processor architecture, digital design, and verification in general. You are a team player who has excellent communication skills and experience collaborating with other engineers located in different sites/timezones. You have strong analytical and problem-solving skills and are willing to learn and ready to take on problems. KEY RESPONSIBILITIES : Collaborate with the Arch, Design, Functional DV, Emulation, Platform Debug, etc teams to understand Architecture and verification asks Ability to come with detailed testplan based on the Arch specs Good understanding and exposure to SoC design and architecture 4years of Design Verification experience with strong Verilog, System Verilog, C and UVM/OVM knowledge Candidate should be able to develop Testbench. Thorough understanding of verification environments including need, methodology, stimulus, checkers, scoreboards, coverage aspects. Developing functional coverage & assertions. Own the DV sign-off and ensure a bug free design Work with the post-silicon team on debug support and to help root-cause any failures Have worked on wireless protocol design verification Bringing up Testbench/SoC verification environment. Good understanding of SoC RESET/CLOCK flow Exposure to DEBUG concepts such as JTAG etc Comfortable with VCS/Verdi and excellent debug skills Logical in thinking and ability to gel well within a team Good communication skills PREFERRED EXPERIENCE: Proficient in SoC/sub-system/IP level ASIC verification Proficient in debugging RTL code using simulation tools Experienced with Verilog, System Verilog, C, and C++ Worked on any High Speed Interface like PCIE/DDR/USB/Other, Good understanding of AXI/AHB/APB Bus protocol Prior knowledge of ARM/RISC Processor based designs verification and bring-up verification Developing UVM based verification frameworks and testbenches, processes and flows Good understanding and hands-on experience in the UVM concepts and SystemVerilog language Scripting language experience: Perl, Python, Makefile, shell preferred.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. 4-6 years work experience in embedded software and/or driver.Candidate should be detail-oriented and have strong analytic and problem-solving skills, highly organizedExtremely strong knowledge with C/C++ programming, ARM assembly language.Solid understanding of overall embedded system architecture.Experience in 2D and 3D graphics technology and standards such as OpenGL, OpenGL ES/EGL, VulkanExperience in multimedia on embedded systems and the use of graphics and in a highly integrated system.Experience and/or knowledge of the use of the GPU as a compute engineGPGPU and OpenCL is an asset.Experience with virtualization technologies across CPU and MM hardware accelerators.Experience with GPU optimization, advanced rendering, and latency optimizations and ability to identify and isolate performance issues in graphics applications.Experience with design and implementation of modern 3D graphics applications using OpenGLES API is a plus.Experience with writing vertex and fragment shaders using shading languages such as GLSL is a plus.Knowledge in one or more of the following operating systems is preferredAndroid, QNX, embedded Linux, Genivi, Integrity.Knowledge of Graphics frameworksKanzi, QT, is a plus *Fluent in industry standard software toolsSW/HW debuggers, code revision control systems (GIT, Perforce), IDEs and build tools.Strong communication skills (written and verbal), working with teams across multiple time zones.A passion for excellence in programming, and exceeding goals. RequiredBachelor's, Computer Engineering and/or Computer and/or Electrical Engineering PreferredMaster's, Computer Engineering and/or Computer and/or Electrical Engineering

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Preferred Qualifications: Competency in the 'C' programming language. Competency on stacks, queues, linked-lists, and other common data structures. Automation scripts like Python, shell scripts basics. Linux environment awareness. Versioning tool awareness - Git. Good understanding in Computer Architecture and OS basics. Working with hexadecimal numbers and hexadecimal math; good understanding of Boolean math (logic). Ability to write secure code and follow coding guidelines. Good analytical and communication skills. Principal Duties and Responsibilities: Good to have : Understanding and development work done in Hypervisor on ARM. Ability to use a debugger (gdb, T32) to perform at least simple operations such as setting breakpoints, single stepping, examining variable values, examining memory, examining registers. Understanding of development on RTOS Good written and Ability to extract the requirements and design from feature/product information. microprocessor internals; advantage to have understanding on ARM Assembly language, preferably ARM. The ability to read and understand datasheets and produce driver code for a given device based on the information contained in its datasheet Level of Responsibility: Works under supervision. Decision-making affects direct area of work and/or work group. Requires verbal and written communication skills to convey basic, routine factual information. Tasks require multiple steps which can be performed in various orders; some planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Overview The Secure Systems Group (SSG) Product Engineering team is responsible for leading a chipset bring up activities starting from Pre-Silicon phase to commercialization and bring the processes that improve overall execution efficiency in chipset execution in organization . Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications: Bachelor's/master's degree in engineering, Information Systems, Computer Science or related field. Responsibilities Experience in security software development. Hands on C programing for embedded platforms on ARM / RISCV processors. Expert understanding of and experience with SMC call implementation and ARM Trace32. Handle increased complexity and ambiguity of new, exploratory, multi-domain, or multi-disciplinary tasks. Strong technical expertise and ownership for the modules owned with limited direction and oversight. Analyze product requirements, identify impacted areas, derive requirements, and produce suitable designs. Independently represent the team to internal and external stake holders / partners on their area of responsibility. Collaborate within and cross functional teams as required to ensure quality work products are delivered. Keep oneself up-to-date with industry trends and technology developments around the related areas of work. Responsible and accountable for timeliness and quality of own deliverables and work products and that of the team. Minimum Qualifications Bachelor's / Master's degree in Engineering, Information Systems, Computer Science, Electronics or related field. Minimum 4 + years of exp. in Software development preferably in Embedded and programming in C / Assembly. Strong understanding of Embedded hardware, Computer Architecture and Operating System concepts. Good understanding of OS concepts such as tasks, signals, timers, priorities, deadlocks, stacks, etc. Understanding of RTOS fundamentals like multi-threading, interrupt management, cache/memory management etc. Experience with code versioning tools (git / perforce) build tools (Makefiles/SCons), and debuggers like JTAG. Experience in leading and driving software development activities independently and working with multiple teams. Experience in managing software projects across all phases like Requirement analysis, Design and validations. Good understanding of Software Security Concepts, Public Key Cryptography, ARM Trust zone, Virtualization etc. Good communication skills & ability to work with engineers, partners & customers across cultures / geographical sites Good expertise and experience on product security for embedded devices, which may include a subset of the following skillsets Trusted execution environment. Debugging overall system level issues using ARM Trace32. Experience in working on Qualcomm snapdragon chipsets (If any). Device integrity & Authentication, OS level Secure use-cases knowledge. Protected virtualization Embedded/real time OS security, Vulnerability detection methods, Hardware access control, Secure provisioning and debug,

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. The engineer will contribute to the stability team in debugging Linux Kernel and System level issues for Qualcomm chipsets. The position requires -Excellent debug skills, especially in the core kernel software stability domain -Excellent knowledge of ARM architecture -Excellent knowledge of Linux kernel and the device driver model -Expert level knowledge of C -Prior experience with Android is a plus - Knowledge of debug tools such as JTAG -Master or bachelor"™s degree in ECE, EE or CS. - 1 to 4 years of relevant work experience

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Job description: The engineer will contribute to the stability team in debugging Linux Kernel and System level issues for Qualcomm chipsets. The position requires: Excellent debug skills, especially in the core kernel software stability domain Excellent knowledge of ARM v7 and v8 architecture, exception levels etc Excellent knowledge of Linux kernel and the device driver model Expert level knowledge of C Excellent communication and soft skills Prior experience with Android, system debug etc is a plus Knowledge of debug tools such as JTAG is a plus Master or bachelor"™s degree in ECE, EE or CS. Preferably 2 to 4 years of relevant work experience

Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Master"™s = one year) of work experience. You will be part of Qualcomm's Automotive Platform Systems Team in Bangalore, which is responsible for design, delivery and support of high-quality Chipset validation, integration and SW development platforms. In this role, the primary responsibility of the individual will be to work closely with platform design engineers in testing, troubleshooting, deploying, maintaining and supporting Qualcomm"™s Automotive platforms. Support tickets raised by users of these platforms will have to be resolved by the individual "“ either on their own or in collaboration with adjacent functions (HW Design/Manufacturing/Test/Prototype rework teams.) Individual may work on multiple tickets at any point of time, so, systematic tracking and updating of status is expected. The environment is fast-paced and requires cross-functional interaction daily. Good communication, planning and execution skills are a must. Following are the required skills and experience: - Ability to understand Schematics, component datasheets, BOM, Engineering Drawings- Ability to debug electronic HW systems, write board-level rework instructions and guide technicians to implement and verify rework- Ability to operate test equipment "“ power supplies, oscilloscopes and logic analyzers, protocol analyzers etc. - Working knowledge in Windows required - Knowledge of using JTAG debuggers preferred- Working knowledge in Unix is desirable - Experience in a support role and working with ticket tracking tools (like JIRA) desirable - Experience in running automated tests and ability to perform first-level debug in test / test-environment related issues is a strong plus - Strong individual contributor who will work well in a team environment - Good communication skills Qualifications: MinimumDiploma in Electrical/Electronics Engineering and 8+ years of experience in Electronic System Assembly, Test, Troubleshooting, lab support and system maintenance

We are seeking an experienced and highly motivated Embedded C++ Engineer to join our dynamic engineering team. The ideal candidate will have a strong background in developing multithreaded applications for multi-core ARM/RISC-V based System on Chips (SoCs) and be proficient in C++ development within embedded environments. As part of our team, you will work on cutting-edge AI technologies and contribute to the development of high-performance, reliable, and efficient Edge AI products/solutions. Role & Responsibilities: Design, develop, and optimize multithreaded applications in C++ for embedded systems with multiple sensors, specifically targeting muti-core ARM/RISC-V based SoCs for Edge AI products/solutions. Implement and debug complex software to meet performance and power requirements. Conduct performance profiling and optimization for both CPU and memory in resource-constrained environments. Write unit tests, perform code reviews, and ensure code quality through adherence to best practices. Collaborate with hardware engineers to understand SoC architecture and integrate low-level driver components. Participate in the team's software processes, including requirements and design documentation, test-plan generation and execution, peer design and code reviews, process feedback and improvements Stay current with industry trends, tools, and technologies relevant to Embedded Systems, Edge AI and C++ development. Required skills: Bachelor's or master's degree in related engineering field with 3 + years of hands-on experience in embedded C++ software development Experience in developing C / C++ multi-threaded applications, ideally for Embedded Linux targeting SoCs/Processors with multiple ARM cores Proficiency in C++11/14/17 or higher, with solid knowledge of object-oriented programming principles. Strong understanding of multithreading concepts, synchronization techniques, and concurrency issues in embedded systems. Familiarity with debugging tools such as GDB, JTAG, and performance profiling tools. Strong understanding of Processor/SoC architecture, memory management, interrupt handling, and low-level programming. Familiarity with hardware/software interfacing, including peripheral drivers, I2C, SPI, UART, etc. Experience with version control systems such as Git or SVN. Experience with industry-standard development tools (e.g.,GCC, Eclipse, Visual Studio, ARM Development Tools). Excellent problem-solving skills with a focus on optimizing software for embedded hardware. Strong communication skills and the ability to work effectively in a collaborative, cross-functional team environment. Detail-oriented with a focus on delivering high-quality, reliable software. Self-motivated with a strong passion for embedded AI systems and technology.

About The Role Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ? Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ? Deliver No Performance Parameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc ? ? Mandatory Skills: TIS Service Desk. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Design, implement, and manage Azure cloud infrastructure, ensuring security, scalability, and performance. Use DevOps and IaC to automate deployments and maintain hybrid environments. Required Candidate profile Experienced cloud engineer with Azure expertise, automation, hybrid deployment knowledge, and strong DevOps skills

Key Skills: .NET, Azure. Job Description: Support Engineer Dev-Dev Technical Skills: • Should know L3/L2 production support [Incident (Critical, high, medium and low)] and vided resolution within SLA time. • Basic knowledge on C# dotnet framework and SQL with Application support. • Knowledge on to administer the Azure environment via Azure Portal. • Must have knowledge about Azure cloud storage, Azure Redis cache and its services. • Dev Dev : ARM (Policy, Terraform, Blueprints), Azure cloud service, Azure Batch, APIM • Proficiency in handling rest APIs and relative tool (Postman, fiddler). • Strong Troubleshooting and Debugging skills is highly recommended. • Proven ability to analyze the problem, root cause and handle the escalated. • Prior experience in customer handling via voice, chat and Email. • Excellent Communication skills both verbal and Written (Must) • Positive Attitude towards solving issues and willingness/ ability to learn and take challenging Opportunity. • To provide support to customers on 24X7 rotational shift basis. • *Good to have Az-900 Microsoft and ITIL certification. • Note: Project is for support role and not for development.

The following are the Key responsibilities for this position Possessing a solid understanding of cloud technologies, including architecture design, planning, configuring, and resource management in Microsoft Azure and other cloud platforms. Working collaboratively with the development team to understand their Azure infrastructure requirements and providing assistance as needed. Establish standards by managing infrastructure with Infrastructure as Code tools. Collaborate closely with the IT operations, and security teams to ensure that best practices are followed. Independently oversee and maintain the team's Azure cloud subscriptions. Incorporate security best practices into the cloud infrastructure and ensure compliance with organizational security guidelines. Analyze the cloud service's business needs, investigate the necessary framework, design and implement enterprise-class cloud service providing secure, scalable, and efficient solutions. Engage in multidisciplinary research on complex systems including serverless, endpoints, networks, and hardware/software. Collaborates with stakeholders, program group leaders and development lead to analyze their cloud initiatives and offer cost-effective system specifications that comply with the standards. Communicate verbally and in writing with non-technical cross-functional teams. Communicate verbally and in writing with non-technical cross-functional teams. Implement cost-saving measures and analyze resource utilization to optimize cloud costs. Design, build and implement a disaster recovery management system that aligns with the project's requirements and industry standards. Ensure the Azure environment is maintained and supported, which includes providing user access, troubleshooting, governance, and compliance. Establish standards and guidelines across cloud platforms in accordance with industry standards. Develop and implement monitoring, logging, and alerting systems that ensure the performance and health of the system. Skills and Abilities Take ownership of the project and work independently in a team environment. Proficient in the dynamic deployment of Azure resources in landing zones using Infrastructure as Code (IaC) methodologies. Working knowledge of the principles of role-based access control, modern security strategy, and Azure network interfaces. Working knowledge of Git and version control systems, as well as the ability to configure CICD pipelines using Azure DevOps using Infrastructure as code (IaC). Experience in Azure networking services, including content delivery, load balancing, network security and cloud-native microservices architecture. Proficient in critical thinking, accurate analysis, and effective decision-making. Working knowledge of Microsoft Azure services for horizontal scaling and high availability system design, planning, and implementation. Have a solid understanding of data residency, data isolation, and data retention policies. Proficient with Azure Active Directory B2C & B2B, multi-factor authentication protocol, federated identity, enterprise-level security services, and implementing Identity Access Management standards using OAuth2 & SAML. Working knowledge of cybersecurity and networking, as well as automated security tools such as intrusion detection and prevention and vulnerability scanning. Experience in Container Orchestration. Proficient in the development and management of data lakes and data bricks within a sharable environment. Expert knowledge of creating disaster recovery strategies using industry standards and requirements for the project. Excellent written, verbal, and diagrammatic communication skills. Knowledge of infrastructure monitoring tools and familiarity with programming languages like Python, Azure PowerShell, Bash scripts, and Hashi Corp tools. Willing to enhance skills with cutting edge technology and tools to stay competitive in the industry. Minimum Qualifications: Bachelors degree. 6 years of related experience. Equivalent additional directly related experience will be considered in lieu of a college degree. Preferred Qualifications: Microsoft Certified: Azure Solutions Architect Expert AZ-304/AZ-500 Bachelor’s degree in software development, Engineering or a related specialization preferre

Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Emulation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work in a dynamic environment, contributing to the success of the projects. Roles & Responsibilities: Expected to be an SME, collaborate, and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Conduct code reviews to ensure code quality and adherence to coding standards. Professional & Technical Skills: Must To Have Skills: Proficiency in Emulation platform like Palladium/Zebu/Veloce/HAPS. Strong understanding of SOC Architecture Experience with debugging using any Emulation Palladium/Zebu/Veloce/HAPS platform. Hands-on experience with ARM (A/M) architecture. Knowledge of C language. Additional Information: The candidate should have a minimum of 5 years of experience in Emulation. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education