Key Responsibilities for a Lady Gold Appraiser (Managerial): * Gold Appraisal: * Accurately assess the purity, weight, and authenticity of gold items (jewelry, coins, bars) using various testing methods (acid tests, electronic testers, density meters). Gold Jewellery Valuation. * Stay updated on market trends, gold prices, and industry regulations. * Maintain detailed records of all appraisals. * Managerial Skills: * Oversee daily operations of the appraisal section/entity. * Manage a small team (if applicable), including training, scheduling, and performance evaluation. * Ensure compliance with all company policies and ethical standards. * Handle customer inquiries and resolve any appraisal-related disputes professionally. * Contribute to business development and customer acquisition strategies. * Maintain high ethical standards and integrity in all dealings. * Strong communication and interpersonal skills. * Ability to work in a fast-paced environment. * Customer Service: * Provide excellent customer service, explaining appraisal processes clearly and patiently. * Build and maintain good relationships with customers. Desired Qualifications: * Experience: Proven experience as a gold appraiser, with at least 1-2 years in a leadership or managerial capacity within the gold buying/loan sector. * Certification: While not always mandatory for second-hand buyers, a certification from a recognized gold appraisal institute (like those mentioned in the search results: Global Gold Foundation, Indian Gold Institute) would be a significant advantage. * Knowledge: In-depth knowledge of different gold karats, purity standards, and market valuation methods. Familiarity with BIS hallmark procedures. * Soft Skills: Excellent communication (oral and written), negotiation, problem-solving, attention to detail, and leadership skills.
Working as Branch Head and Business Development Manager, Managing entire business operations including company banking business.