Maxsell is fast growing brand in area of XRF spectrometer and having customer base across India. To enhance its support and customer satisfaction, We are hiring Field Service Engineer as part of our Strong Tech Team. Minimum Requirements - Read them carefully before applying: Experience: Min 5years+ Experience in field service engineering / Customer service. Degree / Diploma in Computers / Electronics / Instrumentations / Any science stream. Love to travel - (Avg 12-15 days of travel / Monthly) Intermediate Working knowledge in any of the following - Computer / Electronics / Instruments Spoken languages - Conversational English & Hindi Interested Freshers Discuss with HR & apply for Junior / Assistant Engg as per instruction.
We are seeking a detail-oriented Inventory Executive to manage end-to-end inventory operations, ensuring optimal stock levels, accurate tracking, and seamless coordination with internal teams and vendors. You will play a key role in maintaining inventory accuracy, managing service inwards, and ensuring timely dispatches for demos, expos, and customer deliveries. Key Responsibilities: ✔ Stock Management: Maintain inventory accuracy through a 3-step verification process and daily tracking updates for internal/external teams. ✔ Reporting: Monitor in-house stock levels and generate regular reports for management. ✔ Vendor Coordination: Generate pickup requests for machine deliveries and follow up on reverse pickups for customer demos. ✔ Service Inwards: Handle inward procedures for machines sent for service and allocate them to the QC department. ✔ Ready Stock Maintenance: Ensure 80% availability of ready-to-dispatch (redimi) stock across all models. ✔ Demo/Expo Management: Dispatch demo, standby, and expo machines with proper approvals and documentation. ✔ Logistics Planning: Ensure on-time delivery of expo display machines and TAT (Turnaround Time) compliance for all dispatches. ✔ Packing Oversight: Work with the packing team to guarantee all in-box essentials (manuals, accessories, etc.) are included. ✔Spares Allocation: Coordinate with the service team to allocate spares, verifying warranty/out-of-warranty status. Skills & Qualifications: ✅ 2+ years in inventory management, preferably in machinery/electronics/logistics. ✅ Strong knowledge of ERP/WMS systems and advanced Excel skills. ✅ Excellent organizational skills with a focus on process improvement ✅ Additional advantage for proficiency with additional languages ✅ Highly autonomous, proactive, and able to thrive in a fast-paced environment Why Join Us ! Stability: 5,000+ clients since 2010 with consistent growth. Systems & Tools:Modern : ERP/WMS systems provided (no personal expense). Growth Opportunity : Clear career progression path with performance-based promotions. Work Environment: Dynamic role managing diverse inventory operations.
Role Overview: We are looking for an experienced Field Service Engineer to join our technical team. You’ll be responsible for installing, maintaining, and troubleshooting high-tech XRF machines at client locations, ensuring timely service and excellent customer support. Key Responsibilities: Installation and commissioning of XRF spectrometers and related instruments Performing preventive maintenance and attending breakdown calls Troubleshooting hardware and software issues on-site Coordinating with internal teams for service updates and escalations Preparing service reports and customer feedback documentation Providing technical training and demos to end-users if required Experience: Minimum 2+ years in field service/Installation of Hardware Machines Hindi speaking is mandatory (for customer communication) Basic English is also required Skills: Intermediate knowledge in electronics/computer hardware/instruments Familiar with troubleshooting methods & service protocols "Willing to travel 12–15 days/month (Pan India)"
We're seeking a CSE with strong English and Hindi communications to join our team and play a vital role in creating happy customers. This position is both challenging and rewarding, demanding a "get-it-done" attitude and a laser focus on customer satisfaction. Collaborate across departments to ensure seamless customer experiences. Think outside the box to find innovative solutions to customer challenges. Proactively communicate updates and close tickets with high client satisfaction. A dynamic, growth-oriented company culture. Competitive benefits package. Opportunities for professional development and advancement. The chance to work alongside accomplished leaders.
“Be part of Arihant Maxsell Technologies, a core engineering-driven organization shaping the future of Gold Testing, and elevate your career in a fast-paced, innovative, and hands-on environment.” Arihant Maxsell Technologies Pvt Ltd is a pioneering leader in Gold Testing solutions, recognized for delivering precision, reliability, and innovation. With a strong legacy of over two decades, we empower jewelers and businesses with advanced technology and unmatched service We are seeking a proactive and customer-focused Customer Support Front-End Executive to join our team. The ideal candidate will have prior experience handling CRM or ticketing systems and will serve as the first point of contact for customers, ensuring seamless issue resolution, timely updates, and a positive customer experience. Key Responsibilities: • Act as the first-line point of contact for customer queries via phone, email, chat, or ticketing system. • Log, track, and manage customer requests/issues in the company’s CRM or ticketing platform. • Provide basic troubleshooting, guidance, and solutions for customer-reported issues. • Ensure timely follow-up and closure of customer tickets, adhering to SLAs and escalation procedures. • Collaborate with L2 / Technical teams for unresolved or complex issues and ensure smooth handover. • Maintain accurate and detailed documentation of customer interactions. • Educate customers about product features, usage guidelines, and best practices. • Verify and check pre-site requirements with customers to ensure compliance with company standards before scheduling service or installation. • Monitor open tickets and ensure proactive communication to customers about status updates. • Gather customer feedback and share insights with management for continuous improvement. • Uphold company values of empathy, professionalism, and customer-centricity in every interaction. Required Skills & Qualifications: • 1–3 years of experience in customer support/front-end roles. • Prior hands-on experience with CRM or ticketing tools • Excellent verbal and written communication skills. • Strong customer handling, problem-solving, and multitasking abilities. • Familiarity with basic troubleshooting processes (software, hardware, or product-related). • Ability to work effectively in a fast-paced, SLA-driven environment. • Strong organizational skills with attention to detail.
We are seeking an experienced Accounts Manager (Finance & Operations) to oversee financial operations and drive operational excellence. If you’re skilled in finance, operations, and team leadership with a manufacturing or trading background, this role is for you! Key Responsibilities Oversee accounts payable/receivable, bank reconciliations, and expense management. Ensure compliance with GST, TDS, income tax, and customs regulations. Prepare budgets, forecasts, and MIS reports; provide strategic insights to management. Coordinate internal and external audits. Collaborate with inventory, purchase, and dispatch teams for smooth operations. Lead and mentor the accounts team to achieve targets. Streamline and improve financial and operational processes. Prepare, analyze, and present accurate financial reports. Requirements· Experience: 10+ years in finance and operations (minimum 6+ years in a similar role). Must have worked in a trading or manufacturing company. Education: Degree in Finance, Accounting, or Commerce. CA / ICWA Inter preferred. Skills: Strong accounting knowledge, Indian IT, GST, TDS, and customs. Advanced Tally, ERP (Odoo or similar), and Advanced Excel. Ability to design MIS reports and use AI tools for finance/operations. Excellent coordination, communication, and organizational skills. Leadership in managing interdepartmental activities, especially inventory and operations.
Role Overview: We are looking for an experienced Field Service Engineer to join our technical team. You’ll be responsible for installing, maintaining, and troubleshooting high-tech XRF machines at client locations, ensuring timely service and excellent customer support. 🎯 Key Responsibilities: "Installation and commissioning of XRF spectrometers and related instruments" Performing preventive maintenance and attending breakdown calls Troubleshooting hardware and software issues on-site Coordinating with internal teams for service updates and escalations Preparing service reports and customer feedback documentation Providing technical training and demos to end-users if required Experience: Minimum 2+ years in field service/Installations of Hardware Machine Skills: Intermediate knowledge in electronics/computer hardware/instruments Familiar with troubleshooting methods & service protocols "Willing to travel 12–15 days/month (Pan India)"