Area Operations Manager

Area Manager Lenskart3,300+ stores. Millions of eye tests every quarter. And we're only getting started. Comerun a piece of it.Lenskart is India's largest eyewear company, now listed on the stock exchange, and its growingfaster than ever. We open new stores every week, take vision care into Tier 2 and Tier 3 India,and use AI to decide where the next store should open and to test eyes remotely.Every store, every home eye test and every happy customer in your area runs through you. Asan Area Manager, you dont;t just manage a territory. You build it.
What you'll doGrow your area like its your own business

• Own the revenue and P&L for your territory, including stores, home eye tests and

everything in between

• Hit and beat targets on sales, eye-test conversions, upselling, ATV and Reach-on-Time
• Spot white spaces in your area and help decide where Lenskart opens next

Build a team people want to be part of

• Lead store managers, optometrists and field specialists
• Coach on the floor and in the field, not from a desk
• Turn new joiners into top performers and keep your best people growing with you

Make customers fall in love with Lenskart

• Own the full customer journey, from the first eye test to the final delivery
• Turn upset customers into fans and make your areas NPS the one others benchmark

againstRun a sharp, data-driven operation

• Use live dashboards, location tracking and appointment systems to run your area in real

time

• Make sure every appointment is on time, every visit is tracked, and every customer gets

the same Lenskart standard
Why this role is different

• You'll grow with the company. Lenskart plans to keep adding hundreds of stores a

year, so new territories, bigger teams and bigger roles keep opening up.

• There's a clear path up. Area Manager Cluster Manager City or Regional Head.

People who perform move fast here.

• The incentives are worth chasing, on top of a competitive fixed salary.
• You'll work with real tech, including AI-led store planning, remote eye testing and live

performance tracking. This isnt old-school retail.

• Your work matters. Millions of Indians still dont have access to proper eye care, and

every store you grow changes that.
You are fit if you

• Have 34 years of experience in retail, field sales or service operations, including time

leading teams

• Love numbers and like being judged by them
• Coach people instead of chasing them
• Prefer being on the ground with your team over sitting in an office
• Stay calm when a customer is upset and a target is due tonight

What it takesThis is a high-ownership, on-the-ground role. Expect live location tracking, strict appointmenttimings and monthly revenue and KPI targets. If structure and accountability fire you up, you'lldo very well here.