*We are currently only accepting applications for this role in our office in India , however this is a remote position so we are open to any location throughout India ** ArcherPoint is currently adding a Dynamics NAV/Business Central Support Consultant to our Customer Service team. The main mission of this role is to triage and solve client problems. Customer Service is often the entry point for our clients to report problems or initiate work requests, and our Customer Service team is front-line critical in the overall experience and satisfaction of each client. ArcherPoint prides itself on delivering clients with amazing services which is a critical focus of our Customer Service team. As a member of the ArcherPoint Customer Service team, you will be working with our clients to evaluate and resolve issues associated with their Microsoft Dynamics NAV/BC system. The issues reported to the customer service team can be related to software applications or hardware and include all versions of Microsoft Dynamics NAV and Business Central. The successful candidate for this role will work with clients to narrow down the area of concern and resolve the problem, if possible, or work with other ArcherPoint team members to resolve the problem. Specifically, the Support Consultant is accountable for: Delivering NAV/BC functional and technical services to our clients. Resolving, monitoring, and following-up on tickets with appropriate urgency. Coordinating and engaging other NAV/BC functionality experts on resolving complex issues or requests, ensuring timely communication with the client at all times. Publishing and updating knowledge-based articles. Assisting Marketing with Web and Social Media content. This role requires someone with not only excellent customer service skills but also a strong attention to detail, strong decision-making & analytical skills, and the ability to communicate clearly and professionally. 5+ years of experience with Microsoft Dynamics NAV/BC hands-on implementation or support. Candidates with experience working with other EDI, Shipping & Receiving solutions as well as exposure to various add-ons are also a plus! In addition to providing world-class customer service for our customers, the successful candidate for this role must align well with our very defined, active, and dynamic organizational culture. ArcherPoint is not your typical company, culture, or business environment, so we seek candidates that are ready for a significant change and opportunity. Why Join ArcherPoint: In ArcherPoint, we believe our culture is what truly sets us apart, and we strive to create an inclusive, collaborative environment where every employee feels valued and supported. Wed love to have you join us and become a part of our team. Permanent work-from-home opportunity. Competitive salary and bonus. Employee Stock Ownership Plan (ESOP). Family health and personal accidental insurance. Fitness and wellness benefits include gym membership reimbursement and wellness. Cell Phone and Internet reimbursement. Training and development opportunities to enhance skills and career growth. Collaborative and supportive work environment. Leave Travel Allowance (LTA). 10 paid holidays and generous PTO every year.

If you love developing within Microsoft Dynamics Business Central, enjoy working on cutting-edge version implementations, and are seeking an exciting new opportunity, we may have the perfect position for you! ArcherPoint is currently adding a Microsoft Dynamics BC Developer to our Upgrade team in a remote capacity. In this role, you will be a key member of the ArcherPoint Upgrade Team, providing functional and development expertise in setup, gap/fit analysis, customization analysis, testing, development, and post-go-live support of the Business Central ERP System. Key Responsibilities Our Microsoft Dynamics BC Upgrade Developers are specifically accountable for: Configuring, developing, and implementing Microsoft Dynamics Business Central software and components across all functional areas. Testing functionality developed by the Upgrade team against business requirements. Providing pre-go-live and post-go-live end-user support. Migrating reports from older versions to newer versions of BC. Testing and comparing new reports with the old NAV version to ensure proper formatting and functionality. Refactoring old C/AL code to AL. Requirements We are seeking candidates with the following qualifications: Experience: A minimum of 5 years of experience, with at least 2 years as a Software Developer working with the Business Central AL development language. Technical Expertise: Demonstrable experience in handling NAV to BC upgrade projects, including C/AL to AL migration, merging, implementations, and integrations. Business Central Knowledge: A deep understanding of Business Central, including hands-on experience using events to execute modifications and enhance platform functionalities. Preferred Skills: Additional experience with Power Apps, Docker, GitHub, Logic Apps, JavaScript, Dataverse, and Azure Functions is highly valued. Cultural Fit: Candidates must align well with our collaborative and dynamic organizational culture, where team members work together to solve customer challenges and shape the companys future. Why Join ArcherPoint At ArcherPoint, our culture truly sets us apart. We aim to foster an inclusive, collaborative environment where every employee feels valued and supported. What we offer: Permanent work-from-home opportunity. Competitive salary and bonus. Comprehensive family health and personal accident insurance. Fitness and wellness benefits, including gym membership reimbursement. Training and development opportunities to enhance skills and support career growth. A collaborative and supportive work environment. Leave Travel Allowance (LTA). Generous PTO, including 10 paid holidays.