151 Arc Jobs - Page 6

Job Role : Finance ARC Analyst Experience Level-5 7 Years Job Description: Purpose of the role is to be the primary point of contact / focal point within GBS for the specific Indirect Tax processes for bp businesses across the world as assigned. Adhering with the tasks outlined and make amendments whenever required. Ensure timely and accurate clearing/write off/write back/tax payments or refunds as per the logics. Ensure the team fully complies with the Balance Sheet Integrity standard and reports on a timely and correct basis to the Internal Control team on ledgers for which the team is responsible Will coordinate the relationships with Finance team, auditors and central tax teams. Provide effective support to system transformations in all phases of the project Incumbent will liaise with the finance/tax stakeholders to ensure the completeness of books, and group reports. Incumbent will be accountable for sustaining the compliance and integrity of accounting and reporting processes assigned to the GBS. Manage the interface with related roles performed in the outsourced service provider and external audit. Accountable for building capability and supporting change within the Group ARC team in the drive for exceptional customer service, operational excellence & compliance Work timings European hours (12:30pm onwards) Experience and Essential Criteria Recognized accounting qualification (Minimum) Sound working experience in Microsoft Excel and Microsoft Office tools Able to manage multiple/conflicting priorities with a strong track record of delivery against tight deadlines Innovation and change management competencies Ability to align operational and project management tasks and priorities Customer- and service-oriented thinking Readiness for action and ability to work under pressure, Self-confident appearance in relations to the internal and outside world Strong communication and cooperation skills

Skill required: Contract Management - Contract management Designation: Strategic Programs Assoc Director Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? Legal Supplier Management Associate Director - NRR 3756The Legal Supplier Management Associate Director is a full-time position in Accenture Operations who will be responsible for launching and executing our Outside Counsel Spend Management client service offering. It involves development of the go-to market offering, building and managing the team to execute on the offering, and overseeing client delivery. This is a unique opportunity for an experienced and ambitious executive to join our global team and help to shape the future of our offerings as we expand our footprint in the dynamic sectors of legal transformation. We are looking for an experienced individual with demonstrated consulting expertise and deep expertise in management of Outside Counsel and other suppliers for legal teams. What are we looking for? Education: Completed university degree (Business Administration is preferred).Work Experience: At least 10 years of experience working in an outsourced or corporate Procurement department overseeing the sourcing, payment and relationship management of law firms, Not essential but experience in one or more of the following is a plus:?working in a Law firm or inhouse Legal department,?information security management of internal information security assets and/or suppliers,?knowledge of and experience working with Legal ebilling tools and other Legal specific technology,?financial analysis and reporting.Work Requirements: Minimal Travel Required.Knowledge and Skill Requirements: Strong oral and written communication skills. Fluent in English. Fluency in other languages is a plus. Work in a team environment and collaborate with others. Ability to handle confidential and sensitive information with the appropriate discretion. Responsive and follows through on commitments. Initiative and ability to manage multiple tasks simultaneously. Analytical skills, critical thinking, and ability to spot problem areas and propose solutions. Roles and Responsibilities: The Associate Director of Legal Supplier Management will: Work in collaboration with executives to develop and execute against a new service offering and originate, qualify, and close new opportunities for Accenture with our clients Evaluate opportunities for clients to improve and transform their vendor or supplier management processes and work with senior client stakeholders to develop value-based solutions to address their needs Oversee of all aspects of client delivery including:development of delivery plan and client governance processes; strategic sourcing of law firms, legal staffing agencies and alternative legal service providers; executing competitive bidding strategies and platforms; and managing supplier contracting, onboarding, invoicing, and payments. Executing measurement and reporting plans to evaluate program effectiveness in reducing client spend. Build and manage talent for the practice to deliver against client contracts. Qualifications Any Graduation

We are excited to again be growing their Environmental Planning team. We are looking for enthusiastic Air Quality & Noise professionals to join our team to work on a range of Environmental Planning related projects with a focus on sustainability and resilience. As part of our Environmental team, youll help improve quality of life. With your specialism in environmental management, or your technical or sustainability expertise, your work could involve protected species, pollution, surface water and materials management, air quality or noise. And in some of the worlds busiest and most beautiful locations. The role sits within our global business area Resilience. We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, were feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which were seeing large-scale, unforeseen events such as floods and wildfires, is becoming more frequent. We are here to protect our natural environment and water resources, while powering our world for future generations. Role accountabilities: Support air quality and noise teams in Netherlands delivering projects and bids. You will be expected to support the delivery of these projects including tasks to deliver projects including undertaking desktop baseline assessments, managing large datasets, analysis of air quality monitoring and noise monitoring data. Experience of noise and air quality modelling is desirable. Assist in the delivery of project-related tasks to meet budget, time-frame and quality targets, meeting or exceeding client expectations. Willingness to support the wider global business if required due to workload. Support on the completion of air quality and noise assessments Data analysis, manipulation and interpretation Preparation of technical reports Modelling using air quality and noise modelling software Assisting with the preparation of proposals, bids and marketing material Performing other duties and responsibilities as required from time to time Qualifications & Experience: Experience in using GIS software, such as Arc, QGIS, Google Sketchup High level of proficiency in using Microsoft Excel, Access and Word Experience of Acoustic modelling in Proprietary Softwares including SoundPLAN, CADNAA, IMMI, NoiseMAP, Predictor, Odeon, INSUL Experience of in Air Quality modelling in Proprietary Softwares including ADMS Roads and AERMOD Detailed understanding of Dutch assessment methodologies and Standards covering Noise and/Air Quality Highly motivated and committed Ability to think in an innovative and entrepreneurial manner Excellent written skills, with good attention to detail Good team player with excellent time management skills Background in environmental related qualifications which demonstrates adaptable to support air quality and noise teams (Environmental/Science based) or Mathematics, Acoustics or Physics.

Role description: We are excited to again be growing their Environmental Planning team. We are looking for enthusiastic Air Quality & Noise professionals to join our team to work on a range of Environmental Planning related projects with a focus on sustainability and resilience. As part of our Environmental team, youll help improve quality of life. With your specialism in environmental management, or your technical or sustainability expertise, your work could involve protected species, pollution, surface water and materials management, air quality or noise. And in some of the worlds busiest and most beautiful locations. The role sits within our global business area Resilience. We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, were feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which were seeing large-scale, unforeseen events such as floods and wildfires, is becoming more frequent. We are here to protect our natural environment and water resources, while powering our world for future generations. Role accountabilities: Support air quality and noise teams in Netherlands delivering projects and bids. You will be expected to support the delivery of these projects including tasks to deliver projects including undertaking desktop baseline assessments, managing large datasets, analysis of air quality monitoring and noise monitoring data. Experience of noise and air quality modelling is desirable. Assist in the delivery of project-related tasks to meet budget, time-frame and quality targets, meeting or exceeding client expectations. Willingness to support the wider global business if required due to workload. Support on the completion of air quality and noise assessments Data analysis, manipulation and interpretation Preparation of technical reports Modelling using air quality and noise modelling software Assisting with the preparation of proposals, bids and marketing material Performing other duties and responsibilities as required from time to time Qualifications & Experience: Experience in using GIS software, such as Arc, QGIS, Google Sketchup High level of proficiency in using Microsoft Excel, Access and Word Experience of Acoustic modelling in Proprietary Softwares including SoundPLAN, CADNAA, IMMI, NoiseMAP, Predictor, Odeon, INSUL Experience of in Air Quality modelling in Proprietary Softwares including ADMS Roads and AERMOD Detailed understanding of Dutch assessment methodologies and Standards covering Noise and/Air Quality Highly motivated and committed Ability to think in an innovative and entrepreneurial manner Excellent written skills, with good attention to detail Good team player with excellent time management skills Background in environmental related qualifications which demonstrates adaptable to support air quality and noise teams (Environmental/Science based) or Mathematics, Acoustics or Physics.

Role description: We are excited to again be growing their Environmental Planning team. We are looking for enthusiastic water professionals to join our team to work on a range of Environmental Planning related projects with a focus on sustainability and resilience. As part of our Environmental team, youll help improve quality of life. With your specialism in environmental management, or your technical or sustainability expertise, your work could involve protected species, pollution, surface water and materials management, air quality or noise. And in some of the worlds busiest and most beautiful locations. The role sits within our global business area Resilience. We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, were feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which were seeing large-scale, unforeseen events such as floods and wildfires, is becoming more frequent. We are here to protect our natural environment and water resources, while powering our world for future generations. Role accountabilities: Support air quality and noise teams in the UK delivering projects and bids. You will be expected to support the delivery of these projects including tasks to deliver projects including undertaking desktop baseline assessments, managing large datasets, analysis of air quality monitoring and noise monitoring data. Experience of noise and air quality modelling is desirable. Assist in the delivery of project-related tasks to meet budget, time-frame and quality targets, meeting or exceeding client expectations. Willingness to support the wider global business if required due to workload. Support on the completion of air quality and noise assessments Data analysis, manipulation and interpretation Preparation of technical reports Modelling using air quality and noise modelling software Assisting with the preparation of proposals, bids and marketing material Performing other duties and responsibilities as required from time to time Qualifications & Experience: Experience in using GIS software, such as Arc, QGIS, Google Sketchup High level of proficiency in using Microsoft Excel, Access and Word Experience of Acoustic modelling in Proprietary Softwares including Sound PLAN, CADNAA, IMMI, NoiseMAP, Predictor, Odeon, INSUL Experience of in Air Quality modelling in Proprietary Softwares including ADMS Roads and AERMOD Detailed understanding of UK assessment methodologies and British Standards covering Noise and/Air Quality Highly motivated and committed Ability to think in an innovative and entrepreneurial manner Excellent written skills, with good attention to detail Good team player with excellent time management skills Background in environmental related qualifications which demonstrates adaptable to support air quality and noise teams (Environmental/Science based) or Mathematics, Acoustics or Physics.

Role description: We are excited to again be growing their Environmental Planning team. We are looking for enthusiastic water professionals to join our team to work on a range of Environmental Planning related projects with a focus on sustainability and resilience. As part of our Environmental team, youll help improve quality of life. With your specialism in environmental management, or your technical or sustainability expertise, your work could involve protected species, pollution, surface water and materials management, air quality or noise. And in some of the worlds busiest and most beautiful locations. The role sits within our global business area Resilience. We work to protect our natural environment and water resources, while powering our world for future generations. Around the world, were feeling the effects climate change, rapid urbanization, loss of biodiversity. The rate at which were seeing large-scale, unforeseen events such as floods and wildfires, is becoming more frequent. We are here to protect our natural environment and water resources, while powering our world for future generations. Role accountabilities: Support air quality and noise teams in the UK delivering projects and bids. You will be expected to support the delivery of these projects including tasks to deliver projects including undertaking desktop baseline assessments, managing large datasets, analysis of air quality monitoring and noise monitoring data. Experience of noise and air quality modelling is desirable. Assist in the delivery of project-related tasks to meet budget, time-frame and quality targets, meeting or exceeding client expectations. Willingness to support the wider global business if required due to workload. Support on the completion of air quality and noise assessments Data analysis, manipulation and interpretation Preparation of technical reports Modelling using air quality and noise modelling software Assisting with the preparation of proposals, bids and marketing material Performing other duties and responsibilities as required from time to time Qualifications & Experience: Experience in using GIS software, such as Arc, QGIS, Google Sketchup High level of proficiency in using Microsoft Excel, Access and Word Experience of Acoustic modelling in Proprietary Softwares including SoundPLAN, CADNAA, IMMI, NoiseMAP, Predictor, Odeon, INSUL Experience of in Air Quality modelling in Proprietary Softwares including ADMS Roads and AERMOD Detailed understanding of UK assessment methodologies and British Standards covering Noise and/Air Quality Highly motivated and committed Ability to think in an innovative and entrepreneurial manner Excellent written skills, with good attention to detail Good team player with excellent time management skills Background in environmental related qualifications which demonstrates adaptable to support air quality and noise teams (Environmental/Science based) or Mathematics, Acoustics or Physics.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use service assurance software and tools to investigate and diagnose problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Identifies and resolves problems following agreed procedures. Carries out agreed maintenance tasks. Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required. Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information. Analyzes service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions. Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents and follow up until incident is resolved. Provides service recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures. Maintains secure, accurate, complete, and current configuration on configuration items (CIs). Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use. Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures. Maintains knowledge of specific specialisms, provides detailed advice regarding their application. Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members. Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures. Identifies problems and errors prior to or when they occur. Logs all such incidents in a timely manner with the required level of detail with all the necessary. Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution. Knowledge and Attributes: Working knowledge of technical documentation. Knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain. Knowledge of vendor technologies, such as Cisco, Microsoft, ARC, Audio Codes, PeterCOnnect, Sonus. Customer service orientated and pro-active thinker. Problem solver who is highly driven and self-organized. Good attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Professional level Certification in Different Networking Technologies Like Cisco, Juniper, Checkpoint, PaloAlto, Fortinet, Aruba, BlueCoat, ZeeScaler 5 such as CCNP, JNCIP, ACCP, PCNSP, CCSP etc. Required Experience: Moderate level experience in Security technologies such as Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in diagnosis and troubleshooting. Moderate level experience providing remote support in Security technologies. Moderate level experience in relevant technology. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

SUMMARY Job Title: Welder Eligible Nationalities: Indian Working Schedule: 6 days a week / 8 hours per day Contract Period: 2 years Overtime: Available Responsibilities: Utilizing various welding techniques such as MIG, TIG, and Stick welding to fuse metal components together Setting up, maintaining, and operating welding equipment in a safe and efficient manner Inspecting and testing welds to ensure they meet design requirements, safety standards, and structural reliability Qualification: Diploma Certificate Requirements Requirements: Proficiency in MIG, TIG, and Stick welding techniques Ability to set up and operate welding equipment safely and efficiently Skill in inspecting and testing welds to ensure compliance with design and safety standards Note: No specific requirements were mentioned in the original job description. Benefits Benefits: Food/Allowance: Only kitchen setup provided by Employer Accommodation/Allowance: Provided by Employer Transport to Workplace/Allowance: Provided by Employer Medical Insurance: Provided by Employer Visa Type: Employment Visa

Dear Candidate, We are looking for candidate who has experience in Azure Stack HCI for Bangalore location. Location : Bangalore Work Mode : 5 days work from office Experience : 7+ years Notice : Immediate/ 30 days max Below is the JD Strong, in-depth, and demonstrable hands-on experience with the following technologies: Microsoft Azure Stack HCI and its relevant build, deployment in cloud and hybrid environments Azure Kubernetes Services, Azure Arc Management, Azure Monitor, Azure Policy, Microsoft Sentinel, Storage Spaces Direct, SDN Microsoft Azure IaaS, Platform as A Service (PaaS) product such as Azure SQL, App Services, Logic Apps, Functions and other Serverless services Hands-on experience with IAC (Infrastructure as Code), Containers, Kubernetes (AKS), A Azure Stack HCI troubleshooting and problem resolution. In collaboration with other team members, you should be able to build a scalable and efficient model for Stack HC I Regards, Anjali Bhadra

Procurement of Capex for Expansion of Manufacturing plants, Responsible for procurement of Capital Equipment. Handle AMC & ARC for Material Handling, Labor Contract, Maintenance Contracts, Support Service Contractor for Manufacturing Plants Required Candidate profile Handle Capex Services AMC & ARC for Plant Maintenance, Material Handling, Labor Supply, House Keeping, Security & allied services. Techno Commercial acumen. Team player, communication skills Perks and benefits PF, Mediclaim and Personal Accident Insurance

About The Role : Engineer will be working on Embedded Firmware which involves feature development, integration, and bug fixing and maintenance. Experience in embedded architecture, external interfaces, product constraints, along with ability to develop architectures/features that meet these constraints while providing new value for the platform. Strong Experience in C\C++ Strong Experience in embedded Systems Strong Experience in RTOS System level design Experience in low level programming in ARM or ARC architecture Experience in debugging Embedded system software with Innovative techniques. Hands on experience with ThreadX, multi-threading and IPC mechanism. Experience in capturing and debugging based on HW Signals. Experience in Requirement understanding and designing solution with good presentation skills.Add-on:- Experience in USB Protocol- Experience in PCI System flows- Experience in Bluetooth Controller / Host protocols(BR\EDR) and Bluetooth Low Energy- Exposure to Python scripting.- Agile and scrum practices Qualifications Bachelor's or Master's degree in computer science, Electronics and communication Engineering or a related field over 4 years of experience. Proven experience in Embedded system software / Firmware development in RTOS environment with strong system knowledge in understanding the requirements and making the design, development and deployment in embedded products. Solid understanding of software development life cycle (SDLC) and Agile methodologies. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Experience in maintaining and managing codebases, ensuring high standards of code quality. Inside this Business Group The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth. Working Model This role will require an on-site presence. *

Title : GIS Engineer Experience: 2 to 10 years Location: Mumbai Experience: ArcGIS & extensions, ArcGIS pro, Arc Scene, MS-Office, Network Engineer, ArcFM, SmallWorld Team co-ordination Project tracking & reporting Quality report preparation Well versed in Modelling techniques and methods Satellite image interpretation. Creation, update of data in File GDB, GDB Data capture using Satellite image. Editing/updating in version Geodatabase. Geo-processing Tool & output interpretation GIS data conflation Historical data understanding & update Image rectification Vector, raster, Topological and data quality check Network inventory in NE– Creation, update Experience on SQL, VB Script, Python Utility network creation and update Software Skills: ArcGIS & extensions, ArcGIS pro, Arc Scene, MS-Office, Network Engineer, ArcFM, SmallWorld Education: BE, B. Tech, M. Sc, MA, M. Tech in Geology, Geography, Civil, Remote sensing, GIS, Geoinformatics, Graduate/ Diploma in any discipline

SUMMARY MIG Welder (Structural Steel) with Fabrication Knowledge We are in search of experienced MIG welders with fabrication knowledge to become part of our team. The ideal candidate will be tasked with welding structural steel and should possess at least four years of MIG welding experience. Key Responsibilities: Execute MIG welding on structural steel components Apply fabrication knowledge to contribute to the production process Adhere to company regulations as instructed by the Site Supervisor Report for duty within 30 days of work visa issuance Operate within the designated site within Kuwait Boundaries Utilize annual leave entitlement after completing one full year of employment Requirements Requirements: Minimum of 4 years of experience as a MIG welder Proficient in MIG welding techniques Familiarity with fabrication processes Capability to adhere to company rules and regulations Willingness to work in Kuwait We are seeking a committed and proficient MIG welder to join our team. If you meet the requirements and are prepared to embrace this exciting opportunity, we encourage you to apply. Benefits Good Salary Accommodation Transport to Workplace Medical Insurance

UM Khona & Co. is looking for Accounts Executive to join our dynamic team and embark on a rewarding career journey Providing support for clients by learning about and satisfying their needs. Making cold calls or reaching out to prospects. Following up with prospects several times throughout the sales cycle to ensure needs are being met. Presenting and demonstrating the value of products and services to prospective buyers. Compiling and analyzing data to find trends. Developing sales strategies and setting quotas. Staying current on company offerings and industry trends. Maintaining a database of contact information. Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience. Handling complaints and negotiations.

UM Khona & Co. is looking for Billing Executive to join our dynamic team and embark on a rewarding career journey Generate invoices for clients using billing software Process payments and reconcile accounts Resolve billing issues and disputes with clients Maintain accurate and up-to-date billing records and documentation Monitor and track the billing process to ensure timely and accurate billing Communicate with clients to gather necessary information and resolve billing issues

Knowledge of welding techniques such as MIG, TIG, ARC Analyse blueprints,construct structural components Experience in welding equipment ,inspecting fabricated components Experience in utilising shears, power saws ,cutting torches Diagnostic testing Required Candidate profile Qualification: ITI / Diploma in Welder/ mechanical 3-10 years exp Should have good communication skills Contact : 8072363518 Drop your resume hrd@dawninfosystem.com

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSE:WIT, BSE:507685, NSE:WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Content Moderator, Trust & Safety As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience Responsibilities • Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines • Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.) • The role also involves moderating content of Egregious nature • Recognize trends and patterns and raise issues timely • Maintain a thorough understanding of process and policies • Accountable for performance standards (Efficiency, Quality) in a weekly manner • Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers Qualifications we seek in you! Minimum Qualifications • Any graduate • Experience in content moderation/trust and safety • Minimum B2 proficiency in English CEFR • If selected for bilingual language, proficiency in the selected native language • Must be able to work on a flexible schedule (including weekends) • Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint) • Comfortable with dealing with routine work quickly and at a high standard • Interest in playing PC games and acumen towards gaming terminologies & Industry Preferred Qualifications/ Skills • Experience in playing PC games (PUBG/BGMI, Fortnite, COD etc.) • Culturally aware of the regional trends • Tech Savvy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Content Moderator, Trust & Safety As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience Responsibilities • Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines • Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example – slurs, cuss words, adult content, etc.) • The role also involves moderating content of Egregious nature • Recognize trends and patterns and raise issues timely • Maintain a thorough understanding of process and policies • Accountable for performance standards (Efficiency, Quality) in a weekly manner • Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers Qualifications we seek in you! Minimum Qualifications • Any graduate • Experience in content moderation/trust and safety • Minimum B2 proficiency in English CEFR • If selected for bilingual language, proficiency in the selected native language • Must be able to work on a flexible schedule (including weekends) • Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint) • Comfortable with dealing with routine work quickly and at a high standard • Interest in playing PC games and acumen towards gaming terminologies & Industry Preferred Qualifications/ Skills • Experience in playing PC games (PUBG/BGMI, Fortnite, COD etc.) • Culturally aware of the regional trends • Tech Savvy Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.