Dispute Chargeback- Leader Golden Opportunities

12.0 - 16.0 years

0 Lacs

hyderabad, all india

On-site

Role Overview: You will be responsible for managing Disputes, Chargebacks, and Arbitration processes in the Banking and Cards industry. Your main focus will be on overseeing a team of at least 50+FTEs, tracking SLAs, coordinating with internal units, and managing client expectations effectively. Key Responsibilities: - Track SLAs and Cut-offs, and hold daily meetings with the Onshore Service Manager to review workflow and reports - Monitor quality and ensure compliance with required process documentation - Coordinate with business units and internal teams for one-time tasks or projects - Manage risk assessment and audit documentation efficiently - Collaborate with client vendors for regular ...

Posted 2 weeks ago

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Chief Manager - Arbitration RPG Group

0.0 years

0 Lacs

gurugram, haryana, india

On-site

Candidate will be responsible for handling arbitration cases for various projects with railways and other clients. The candidate should have knowledge of end to end arbitration process right from initial case assessment to final award. Responsibilities include dealing with Arbitrators, customers, lawyers, facilitating communication between external and internal stakeholders, managing evidence and documents, participate in hearings, and interpreting applicable laws. The candidate should have good knowledge of relevant laws and cases to support his work. Administrative responsibilities may include drafting notices and case preparation. Candidate should have strong analytical and problem-solvin...

Posted 2 weeks ago

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Dispute Chargeback- Leader Golden Opportunities

12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

Role Overview: You will be responsible for managing Disputes Chargeback operations in the Banking and Cards domain. Your role will involve overseeing a team of at least 50+Ftes, tracking SLAs, conducting daily meetings with the Onshore Service Manager, monitoring quality, coordinating with internal units for projects, managing client expectations, and escalating issues when necessary. You must have expertise in Disputes management, Cards Fraud, and Arbitration processes. Strong data entry, analytical, and communication skills are essential for this role. Additionally, you should possess good team and process management skills along with proficiency in MS Excel. Key Responsibilities: - Manage...

Posted 3 months ago

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Dispute Chargeback Leader Golden Opportunities

12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

You are a seasoned professional with over 12 years of experience in Banking and Cards Disputes, chargebacks, and Arbitration processes. You possess a strong understanding of Disputes Management, including knowledge of VISA operating rules and chargeback guidelines. A minimum Bachelor's degree, preferably in a Business/Finance/Accounting related field, is required for this role. As a Senior Manager/AGM in the Disputes Chargeback team located in Hyderabad, you are responsible for leading a team of at least 50+FTEs. Your key responsibilities include tracking SLAs and cut-offs, conducting daily meetings with the Onshore Service Manager to review workflow and reports, monitoring quality, ensuring...

Posted 4 months ago

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Senior Associate / Assistant Manager - Demand Management BNP Paribas India Solutions

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

BNP Paribas Group is a top-ranking bank in Europe with a global presence across 71 countries, employing nearly 199,000 professionals. The Group excels in Domestic Markets, International Financial Services, and Corporate & Institutional Banking, offering a wide range of services to clients including retail, associations, businesses, SMEs, large corporates, and institutional entities. BNP Paribas is committed to supporting its clients in financing, investment, savings, and protection, with a strong focus on implementing their projects successfully. BNP Paribas India Solutions, established in 2005, is a wholly owned subsidiary of BNP Paribas SA, playing a pivotal role in providing services in C...

Posted 5 months ago

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