Customer Service Associate (Arabic Speaking) UniPin (India) Private Limited

1.0 - 5.0 years

0 Lacs

haryana

On-site

As a Customer Service Representative at our company, you will be responsible for providing professional customer hotline service via inbound phone calls and/or messages. Your key responsibilities will include assisting customers with accurate information regarding the Company's services, handling incoming enquiries, and coordinating with relevant teams to resolve issues/complaints as per company protocols. You will also be responsible for managing complaints across available channels, gathering relevant details for management action when required, and analyzing customer feedback. Additionally, you will need to escalate issues and proactively collaborate with related teams to drive service im...

Posted 2 weeks ago

AI Match Score

Apply

Client Engagement Specialist Aries Overseas Services

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a Client Engagement Specialist at Aries Clinic, your role is crucial in converting leads into loyal customers. Your communication skills will be key in creating a positive impression as the first point of contact for individuals. Key Responsibilities: - Contact incoming leads and convert them into confirmed appointments. - Follow up with potential clients to secure appointments. - Confirm and remind clients about upcoming appointments. - Coordinate appointment rescheduling between doctors and clients. - Maintain the CRM system with updated lead status and notes. - Build relationships with recurring clients to enhance customer retention. - Inform existing customers about special offers, pa...

Posted 1 month ago

AI Match Score

Apply

Customer Support Executive Jeebly

1.0 - 5.0 years

0 Lacs

ghaziabad, uttar pradesh

On-site

You will be responsible for providing efficient customer support by ensuring that customers receive excellent and consistent service. Your main focus will be to meet and exceed service standards and agreements while executing all customer-facing transactions in line with the company's strategy to enhance satisfaction and ensure timely service delivery. Your key responsibilities will include meeting Service Level Agreements (SLAs) to strengthen customer loyalty and retention. It will be crucial to ensure that agreed SLAs are met under all circumstances. In handling complaint resolution, you will be expected to professionally diffuse situations with dissatisfied customers, identify the cause o...

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.