19 Ar System Jobs

Role & responsibilities We are currently seeking experienced BMC Helix ITSM Consultants to join our global delivery team working on high-profile telecom projects across the UK, Europe, and North America. This is an exciting opportunity to work with cutting-edge BMC Helix technology in a fully remote role, offering above-market compensation and the chance to work with a leading team in ITSM solutions. Currently we are recruiting for two roles (details below). They are both fully remote working roles, with an opportunity to travel to the United Kingdom for meetings and workshops. 1. BMC Helix Migration Consultant: Key Responsibilities: Migration Execution Perform full-scale migrations of BMC Remedy ITSM applications to BMC Helix (on-prem to cloud or on-prem). Utilize Helix Data Manager (HDM) for structured data migration and transformation. Conduct 3-way reconciliation of workflows, CMDB, and foundation data . Development & Automation Develop and maintain Kubernetes-based containerized applications. Deploy and manage Helm Charts for Helix applications. Automate deployment and operational workflows using Jenkins, Groovy, and Ansible . Write Linux shell scripts to support automation needs. Database & Scripting Write, optimize, and manage Oracle SQL and PL/SQL scripts. Develop stored procedures and manage database jobs. Perform DDL sync and test data migrations across environments. Monitoring & Troubleshooting Analyze and resolve issues using AR System Log Analyzer . Build and maintain Splunk queries for monitoring. Manage Kafka topics and data flow pipelines. Support & Administration Provide L2/L3 support for BMC Helix ITSM (version 21.03 or higher) . Configure and maintain foundation data. Identify and implement custom plugins and EMA settings. Required Skills and Qualifications: Proven expertise in BMC Helix ITSM configuration Strong hands-on experience with BMC Helix Discovery and CMDB In-depth knowledge of BMC Remedy ITSM applications , integrations, and customizations Experience with both SaaS and On-prem deployments of BMC software BMC Certification (mandatory) ITIL Certification (mandatory) Ability to work independently and remotely with international clients 2. BMC Helix ITSM Consultant: Key Responsibilities: Configure, implement, and administer BMC Helix ITSM applications Manage and optimize BMC Helix Discovery and CMDB solutions Lead or support SaaS and On-Prem deployments of BMC Software Perform integrations and customizations based on client requirements Collaborate with global teams to deliver enterprise-grade solutions Provide expert input on architecture and best practices in ITSM deployment Engage with stakeholders to gather requirements and deliver tailored solutions Required Skillset Strong hands-on experience with BMC Helix ITSM and Remedy environments . Deep understanding of AR System workflows and data structures . Proficiency in: Kubernetes , Helm , Jenkins , Groovy , Ansible SQL/PLSQL for Oracle/PostgreSQL Kafka , Splunk , Grafana Familiarity with AR System development , CMDB structures , and ITSM foundations. Good understanding of cloud technologies , networking, and databases. Experience with Windows, UNIX, and LINUX operating systems. Working knowledge of ITIL practices is a plus.

Role & responsibilities We are currently seeking experienced BMC Helix ITSM Consultants to join our global delivery team working on high-profile telecom projects across the UK, Europe, and North America. This is an exciting opportunity to work with cutting-edge BMC Helix technology in a fully remote role, offering above-market compensation and the chance to work with a leading team in ITSM solutions. Currently we are recruiting for two roles (details below). They are both fully remote working roles, with an opportunity to travel to the United Kingdom for meetings and workshops. 1. BMC Helix Migration Consultant: Key Responsibilities: Migration Execution Perform full-scale migrations of BMC Remedy ITSM applications to BMC Helix (on-prem to cloud or on-prem). Utilize Helix Data Manager (HDM) for structured data migration and transformation. Conduct 3-way reconciliation of workflows, CMDB, and foundation data . Development & Automation Develop and maintain Kubernetes-based containerized applications. Deploy and manage Helm Charts for Helix applications. Automate deployment and operational workflows using Jenkins, Groovy, and Ansible . Write Linux shell scripts to support automation needs. Database & Scripting Write, optimize, and manage Oracle SQL and PL/SQL scripts. Develop stored procedures and manage database jobs. Perform DDL sync and test data migrations across environments. Monitoring & Troubleshooting Analyze and resolve issues using AR System Log Analyzer . Build and maintain Splunk queries for monitoring. Manage Kafka topics and data flow pipelines. Support & Administration Provide L2/L3 support for BMC Helix ITSM (version 21.03 or higher) . Configure and maintain foundation data. Identify and implement custom plugins and EMA settings. Required Skills and Qualifications: Proven expertise in BMC Helix ITSM configuration Strong hands-on experience with BMC Helix Discovery and CMDB In-depth knowledge of BMC Remedy ITSM applications , integrations, and customizations Experience with both SaaS and On-prem deployments of BMC software BMC Certification (mandatory) ITIL Certification (mandatory) Ability to work independently and remotely with international clients 2. BMC Helix ITSM Consultant: Key Responsibilities: Configure, implement, and administer BMC Helix ITSM applications Manage and optimize BMC Helix Discovery and CMDB solutions Lead or support SaaS and On-Prem deployments of BMC Software Perform integrations and customizations based on client requirements Collaborate with global teams to deliver enterprise-grade solutions Provide expert input on architecture and best practices in ITSM deployment Engage with stakeholders to gather requirements and deliver tailored solutions Required Skillset Strong hands-on experience with BMC Helix ITSM and Remedy environments . Deep understanding of AR System workflows and data structures . Proficiency in: Kubernetes , Helm , Jenkins , Groovy , Ansible SQL/PLSQL for Oracle/PostgreSQL Kafka , Splunk , Grafana Familiarity with AR System development , CMDB structures , and ITSM foundations. Good understanding of cloud technologies , networking, and databases. Experience with Windows, UNIX, and LINUX operating systems. Working knowledge of ITIL practices is a plus.

As a Senior Developer Data Engineer at BCE Global Tech, you will be a key player in the design, development, and maintenance of data pipelines and platforms within the Google Cloud Platform (GCP) ecosystem. Your expertise in streaming data, Kafka migration, and GCP services will significantly contribute to the success of our data-driven initiatives. Your responsibilities will include designing, developing, and implementing BMC Remedy applications such as Incident Management, Change Management, Problem Management, Service Request Management, and Asset Management. You will customize and configure Remedy ITSM to align with business requirements specific to the Telecom domain. Additionally, you will be responsible for developing and modifying Remedy AR System applications, integrating Remedy with third-party telecom systems, troubleshooting and resolving issues related to Remedy applications, identifying areas for process automation and improvement, and collaborating with various teams to ensure proper implementation and timely delivery of Telecom-related features. Your technology skills should encompass a minimum of 3-5 years of hands-on experience with BMC Remedy Development, a strong understanding of the BMC Remedy ITSM suite, experience in integrating Remedy with external systems, knowledge of the Telecom industry and associated business processes, proficiency in Remedy development tools, strong scripting skills, knowledge of ITIL best practices, excellent problem-solving and debugging skills, and strong communication skills. Experience in agile methodologies is considered a plus. To excel in this role, you should hold a Bachelor's degree in computer science engineering or a related field, possess 3-6 years of experience in BMC Remedy with a focus on AR & BMC Helix, have experience in Remedy version upgrades, be familiar with cloud-based telecom platforms and solutions, and have knowledge of network management systems and telecom-specific service automation. Excellent communication and collaboration skills are essential for success in this position. In return, BCE Global Tech offers competitive salaries, comprehensive health benefits, flexible work hours, and remote work options. Additionally, you will have access to professional development and training opportunities in a supportive and inclusive work environment. If you are passionate about technology and eager to contribute to data-driven initiatives in the Telecom sector, we encourage you to apply now to join our dynamic team in Bengaluru.,

Job Title: Sr. BMC ITSM Consultant This role will involve approximately 6070% hands-on development work and 3040% administration and support, including system health, upgrades/Patches, and integrations. You will be responsible for designing and building scalable solutions, integrating with third party systems, and enhancing our existing BMC Helix ecosystem. Key Responsibilities: Design, develop, and maintain solutions within BMC Helix ITSM, AR System, and Innovation Suite applications. Develop workflows and service catalog items using Digital Workplace Advanced (DWP-A) and Workflow Designer. Design, Develop, Configure and enhance CMDB and Asset Management modules, ensuring data integrity and alignment with ITIL standards. Create dashboards and reporting using BMC Helix Dashboards. Design, develop SQL queries and execute per business requirement. Collaborate with cross-functional teams to understand requirements and translate them into technical solutions. Integrate BMC Helix ITSM with third-party systems using REST APIs, Web Services, and other standard methods. Perform system administration tasks including user management, access controls, health checks, upgrades, and patching. Provide technical leadership on best practices in BMC Helix development and administration. Document solutions, processes, and configurations for knowledge sharing and compliance. Required Skills & Qualifications: 6+ years of hands-on experience with BMC Helix ITSM and AR System development. Strong knowledge and development experience with Digital Workplace Advanced workflow Designer. Proficient in Helix Innovation Studio / Innovation Suite application development. Strong knowledge and implementation experience with CMDB and Asset Management. Proficient with BMC Helix Dashboards for reporting and visualization. Proficient in writing complex SQL queries or script per business requirement Experience designing and implementing integrations between BMC Helix and external systems using REST API, SOAP, or middleware. Strong understanding of ITSM processes and frameworks (ITIL V3/V4 preferred). Good scripting and troubleshooting skills. Whilst these are nice to have, our team can help you develop in the following skills: BMC Certifications in ITSM, DWP, or Innovation Studio. Exposure to cloud-based deployments and containerized environments (e.g., Docker, Kubernetes, helm etc). Knowledge of Agile methodologies and working in DevOps environments

Title BMC Helix Remedy Force Location: Coimbatore , Chennai Shift Timing: Regular Band- B2 4.5 to 7 Years exp req Top 3 Skills (Must have)-1, BMC helix, BMC Discovery,2, Linux, PLSQL and 3,Splunk Good to have skills: AWS, GCP Detailed JD : Provides technical leadership and support to a distributed team managing globally distributed infrastructure. Configure, deploy, and administer Linux-based systems across multiple environments. Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists. Troubleshoot Network Connectivity and/or Credential issues such as: SSH to Linux/Unix Platforms WMI Query and Powershell to Windows SNMP to Network Devices API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.) Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance. Monitor and respond to system alerts and failures. Develops plans to improve quality for each project that impacts the platform. Ensures platform procedures are developed with best practices and standards and are well documented. Helps to innovate on new methodologies to improve Business Operations. Coaches junior level employees on Business Operations best practices. Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation, and refinement. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover. Mandatory Skills: BMC Helix Remedy Force . Experience: 3-5 Years .

BMC Helix - Consultant Job Title: BMC Helix L2 & L3 Engineer Location: Mumbai Helix ITSM + CMDB: • Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. • Hands-on experience in developing new applications on AR system or Innovation suite and customize out of the box BMC ITSM modules • Worked on Integration between BMC ITSM and external system using WS, Rest APIs • Handson experience in developing services and workflows in BMC Digital Workplace. • Hands-on experience on CMDB common data model and asset management. • Hands-on experience on creation and managing Normalization and Reconciliation • Hands-on experience on CMDB On-boarding activities for new applications and CIs • Hands-on experience on common integration tools or middleware (e.g., BMC Atrium Integrator, Atrium Spoon and SOAP/REST APIs) used to synchronize n Premises environment • Good to have experience in designing dashboard and KPIs in BMC Helix Dashboard ITSM/Businedata with the CMDB. • Troubleshooting and system tuning. • Hands-on experience on SaaS and Oss Workflows: • Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. • Hands-on experience with BMC Helix Business Workflows, including designing and implementing workflows to automate business processes. • Experience in integrating BMC Helix Business Workflows with other systems • Strong development skills and able to develop new application on AR system or Innovation suite and customize out of the box BMC ITSM modules • Configuration of DWP Catalogs with Fulfilment as BWF case. • A good understanding of troubleshooting and multi layered application is required. • Experienced in designing dashboard and KPIs in BMC Helix Dashboard.

Requirements: Candidate must possess a Bachelors Degree (BE, B.tech, BCA, MCA) Should have 5.15 years’ IT experience Location-Mumbai/Navi-Mumbai Extensive experience in the implementation, administration and configuration of BMC Remedy ITSM Applications, Integrations, Customizations Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage. Good knowledge of Cloud Technologies, networking and database concepts Well organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required. Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Effective communication skills in English & German (verbal and written). Willing to work in shifts, weekend and on-call support will be required.

Greetings from BMC Software! We came across your profile on Naukri and believe your experience in Technical Support aligns well with current opportunities at BMC. As a global leader in software solutions, we are looking for skilled Tech Support Analysts to join our dynamic team. This opportunity offers you a strong platform for career growth while allowing you to bring your valuable expertise to support our innovative solutions and global customer base. If you're open to exploring new challenges, feel free to apply through our careers page https://jobs.bmc.com/Careers/JobDetail/Staff-Technical-Supp-Analyst-India/45489 or reach out to us directly at urvashi_thakkar@bmc.com. Regards, Talent Acquisition Team BMC Software

Strong experience in CMDB integrations Excellent experience in ITSM Experience - 5+ years No admin profiles encouraged. Location - PAN India. Rates including mark up - 170 K/M - 180K/M Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years.

JD : • BMC Remedy Expertise : You must have a minimum of 3 years' hands-on experience in BMC Remedy, including development, implementation, configuration, and upgrades. • Integration Skills : Strong knowledge and practical experience in integrating Remedy with external systems through web services and REST APIs. Patch and Upgrade Proficiency : Ability to upgrade Remedy AR Server and Remedy Mid-Tier with the latest patches for system performance and security. High Availability Know-How : Proficiency in configuring BMC Remedy v9.x in a high-availability, clustered environment for system reliability. • Customization Abilities : Capable of customizing BMC Remedy applications to meet specific customer requirements. •I dentity and Access Management Familiarity : Understanding of Single Sign-On (SSO), RSSO, and LDAP plugins for effective user access management. Problem-Solving Skills : Strong troubleshooting and problem-solving abilities for efficient issue resolution. Communication and Consulting Competence : Excellent communication and interpersonal skills for effective client collaboration and flexibility to work in consulting roles, including on-call support and occasional travel Day in the Life of a Remedy Developer your daily tasks encompass developing and configuring BMC Remedy solutions, customizing applications, and integrating systems. • You'll be responsible for maintaining server performance through upgrades and providing consulting services to clients. Qualifications for this role include a minimum of 3 years of BMC Remedy experience, strong integration skills, and proficiency in patch management. • High system availability and expertise in customization, identity management, problem-solving, and effective communication are essential. Be prepared for flexible work, including on-call support and occasional travel to client locations. Cultural Mindset • Exceptional Work Environment • Nurtures an Entrepreneurial Spirit • Cultivates Strong Leadership Qualities • Seeks Self-Motivated Individuals • Opportunities as Personal Brand Ambassadors A Company Driven by Passion for Work Note: If you have 3 years or above experience then budget is 10 LPA If you have 5 years or above experience then budget is 18LPA

As a Fusion Channel Revenue Management (CHRM) Consultant, you will be responsible for implementing Oracle Fusion Core Finance modules with a focus on Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), Cash Management, and Intercompany. Your primary role will involve owning requirement gathering, solutioning, and lean specification creation. You must possess a minimum of 6 years of hands-on implementation experience in Oracle Fusion Core Finance modules, with a strong expertise in GL. It is essential to have a strong functional knowledge of RTR, GL, AP, AR, and SLA experience, with at least 1 implementation of 6-12 months. To succeed in this role, you must demonstrate the ability to propose designs for case studies, showing strong design and solutioning skills. A background in core finance and accounting is crucial, with a minimum of 6 years of experience in Fusion implementation. The ability to work independently, take ownership of deliverables, and collaborate effectively with stakeholders is essential. You should also have experience working extensively on implementation projects, not just support. Interview red flags that may lead to rejection include a lack of implementation experience, weak core finance skillset, inability to propose designs during case studies, and limited GL expertise. It is important to maintain interview and technical etiquette by avoiding multiple screen usage, ensuring stable audio/video connections, and maintaining direct eye contact throughout the interview process. Submission guidelines require attaching a PAN card copy and a recent photograph at the top of the resume before uploading it to VMS. Only profiles meeting the specified criteria will be considered for the role. Key Skills required for this position include expertise in Oracle Fusion applications, SLA, RTR, GL, AP, AR systems.,

Hello Candidates, Greetings from Happiehire!!!! Position-AR Analyst Job Location: chennai, Exp: 1year to 5 yrs Salary: 40k Max (Based on exp. and Skill) shift: Day shift IF INTERESTED CALL/WATSAPP: 9344161426 or saranpp2912@Gmail.com Regards Saranya HR

Strong experience in CMDB integrations Excellent experience in ITSM Experience - 5+ years No admin profiles encouraged. Location - PAN India. Rates including mark up - 170 K/M - 180K/M Experience/Skills: 10 - 14 YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager. ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc. Capability to deliver ITIL Trainings Excellent team management skills and inter-personal skills Excellent Presentation skills, verbal and written communication skills and facilitation skills Good documentation and process flow diagramming skills Graduate or Postgraduate in Management / Engineering / Computer sciences Mandatory Skills: ServiceNow - IT Service Management. Experience: 8-10 Years.

Dear Candidate, We are hiring an AR/VR Developer to create immersive virtual and augmented reality experiences. The role requires expertise in 3D rendering, game engines, and interactive simulations. Key Responsibilities: Develop AR/VR applications using Unity or Unreal Engine. Optimize 3D graphics and interactive experiences for performance. Implement motion tracking, hand gestures, and spatial computing. Work with VR headsets like Oculus, HTC Vive, or HoloLens. Integrate AR experiences into mobile and web platforms. Required Skills & Qualifications: Game Engines: Unity, Unreal Engine 3D Graphics: OpenGL, WebGL, Blender Programming: C#, C++, JavaScript AR/VR Hardware: Oculus, HTC Vive, HoloLens Experience with haptic feedback and AI in AR/VR is a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Job Summary The Sr. Infra Developer will be responsible for designing implementing and maintaining infrastructure solutions using BMC Helix technologies. This role requires a deep understanding of BMC Helix Remedy-SmartReporting DWP & SmartIT Dashboards CMDB and Remedy. The candidate will work in a hybrid model with rotational shifts ensuring seamless infrastructure operations and contributing to the companys technological advancements. Responsibilities Design develop and maintain integrations from sources of record/tools to BMC CMDB Design and develop Remedy workflow and code. Design develop and maintain CMDB reconciliation and normalization logic. Integrate CMDB with multiple systems using Atrium Spoon and Atrium Integrator. CMDB admin activities including Data load Normalization Reconciliation Precedence rules configuration etc. Knowledge of CMDB data dependencies with ITSM modules like Change Management and Incident Management etc. Design and Develop CMDB reports using Smart Reporting/BMC Helix Dashboards. Good to have third party reporting tool knowledge e.g Power BI. Documentation on CMDB development integration. CMDB enhancements and Developments on BMC SaaS Helix Platform. Configuration and Administration of OOTB BMC Helix CMDB Effective communication Drive and lead designs and development recommendations to standardize improve or redesign processes. Recommend and implement changes to existing data model that will mature use of CMDB. Certifications Required BMC Certified Professional in Helix Remedy or equivalent certification.

Overview Remedy Developer Sustaining & Maintenance Focus (On-Premise, Remedy 7 and Above) Overview We are seeking an experienced Remedy Developer with strong familiarity in on-premise BMC Remedy environments, version 7 and above, to join our team. This role primarily focuses on sustaining and maintaining existing Remedy ITSM systems deployed on-premise, ensuring system stability, troubleshooting issues, and delivering minor enhancements. The ideal candidate thrives in a maintenance-driven environment and has proven skills in supporting complex on-prem Remedy landscapes. Responsibilities Key Responsibilities Provide ongoing administration, monitoring, and maintenance of on-premise BMC Remedy systems (version 7 and above), including servers, mid-tier, core application, and database components. Troubleshoot and resolve Remedy application and infrastructure issues, delivering Level 3 support to end-users and internal stakeholders. Manage Remedy system health, including multi-application server configurations, performance tuning, and patching/upgrades in on-prem environments. Implement minor enhancements, bug fixes, and workflow optimizations to improve existing on-prem Remedy applications. Collaborate closely with infrastructure, database, and security teams to ensure Remedy on-prem environments are secure, stable, and compliant with IT policies. Track, document, and communicate system changes, incidents, and resolutions to project leads and management. Adhere strictly to IT security, data governance, and system administration best practices for on-prem deployments. Participate in periodic on-call rotations to support Remedy systems outside regular business hours. Maintain up-to-date technical documentation, runbooks, and user guides reflecting the on-prem Remedy environment. Stay informed on Remedy best practices, ITIL standards, and vendor updates relevant to on-prem sustaining operations. Required Qualifications Minimum 5 years of experience supporting and developing in on-prem BMC Remedy environments, with strong familiarity of Remedy version 7 and above. Experience configuring and customizing Remedy ITSM Suite (version 7, 8.x, or 9.x) in on-prem deployments. Proven troubleshooting skills resolving Remedy system and application issues in on-premise settings. Deep knowledge of Remedy AR System architecture, Developer Studio, and Atrium CMDB in on-prem environments. Proficiency in SQL, JavaScript, XML, and Remedy workflow/configuration. Solid understanding of ITIL processes, especially incident, problem, and change management. Experience with Remedy system administration tasks including multi-tier architecture support, server configurations, and patch management. Strong communication skills and ability to document technical processes and solutions. Bachelors degree in Computer Science, Information Technology, or equivalent work experience. Preferred Qualifications Experience with Remedy Helix SaaS/Cloud is a plus, but primary focus remains on on-premise Remedy. Familiarity with VMware ESXi, Windows Server platforms, and database management in on-prem Remedy environments. Experience automating sustaining tasks through scripting. Comfortable working within ITIL-driven, operational support teams. Exposure to ITSM reporting and monitoring tools for on-prem Remedy. Additional Information This role is predominantly sustaining and maintenance-focused, supporting critical on-premise Remedy ITSM systems. Occasional minor enhancements and optimizations will be part of the work scope. Candidates must be comfortable working in a support-driven environment with on-call responsibilities to ensure Remedy system availability and performance.

Role & responsibilities: :- As an ITSM Consultant, you deliver critical implementation and operational support for enterprise software solutions, helping BMC clients maximize value and ensure platform stability. Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. Hands-on experience in developing new applications on AR system or Innovation suite and customize out of the box BMC ITSM modules Worked on Integration between BMC ITSM and external system using WS, Rest APIs Handson experience in developing services and workflows in BMC Digital Workplace. Hands-on experience on CMDB common data model and asset management. Hands-on experience on creation and managing Normalization and Reconciliation Hands-on experience on CMDB On-boarding activities for new applications and CIs Hands-on experience on common integration tools or middleware (e.g., BMC Atrium Integrator, Atrium Spoon and SOAP/REST APIs) used to synchronize data with the CMDB. Troubleshooting and system tuning. Hands-on experience on SaaS and On Premises environment Good to have experience in designing dashboard and KPIs in BMC Helix Dashboard Preferred candidate profile Good hands-on experience on BMC Helix Ecosystem Comfortable to work from office Good Communication skills Interested candidates kindly share your resume on pooja.solanki@parseq.com

Top 3 Skills ( Must have) ( BMC Helix, BMC Discovery, Linux, PLSQL Good to have ( Splunk, AWS, GCP) Provides technical leadership and support to a distributed team managing globally distributed infrastructure. Configure, deploy, and administer Linux-based systems across multiple environments. Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists. Troubleshoot Network Connectivity and/or Credential issues such as: SSH to Linux/Unix Platforms WMI Query and Powershell to Windows SNMP to Network Devices API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.) Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance. Monitor and respond to system alerts and failures. Develops plans to improve quality for each project that impacts the platform. Ensures platform procedures are developed with best practices and standards and are well documented. Helps to innovate on new methodologies to improve Business Operations. Coaches junior level employees on Business Operations best practices. Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation, and refinement. Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. Practice sustainable incident response and blameless postmortems. Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover. Mandatory Skills: BMC Helix Remedy Force. Experience: 3-5 Years.

This role is looking for candidates who will be responsible for designing and developing complex workflows and integrating it with other automations ( via Rest api, Jenkins etc ) within the BMC Helix Digital Workplace Advance platform, specifically focusing on creating advanced service catalog items and automating their associated processes using the workflow designer tool. Must Have: Strong experience in designing Complex BMC Helix DWP Advance Catalog Workflow. Strong Experience in designing integrations. Experience in custom BMC Helix Innovation Suite AR System/ITSM Development ( Not Remedy administration). Experience in writing and executing SQL queries. Experience in consuming REST API call. Good To Have: Knowledge with scripting Language Bash or python , Jenkins experience in Automation. Working experience on Linux environment Mandatory skills* Strong experience in designing Complex BMC Helix DWP Advance Catalog Workflow. Strong Experience in designing integrations. Experience in custom BMC Helix Innovation Suite AR System/ITSM Development ( Not Remedy administration). Experience in writing and executing SQL queries. Experience in consuming REST API call.