About the Role As a Billing Operations Manager , you will be responsible for leading and organizing a team to meet key performance metrics in charges, claims submissions, payments, refunds, denials, and AR follow-ups . Key responsibilities include: Managers with real time experience and who has started their career from Charges/Payment Posting and then entered into AR Process and end to end process are only preferred. At least 3+ years as a Manager on papers and handled entire RCM team of AR, Denials, Charge posters, payment posters, etc. Please note: Only candidates who meet the specified requirements will be considered. Irrelevant profiles will not be entertained. Candidates only from Chennai location are preferred. Maintaining fee schedule documents and other master data tables. Developing and integrating systems data to generate operational, managerial, and executive reports, including revenue projections, cash forecasts, and denial metrics. Creating and maintaining workflow documentation to define roles, responsibilities, and team objectives. Ensuring clear and actionable communication with clients, leadership teams, and the offshore billing team. Providing billing and coding feedback to the team while identifying trends, inefficiencies, and process improvements. Staying updated on regulatory and reimbursement changes and ensuring compliance with industry standards. Handling other responsibilities as assigned to drive operational excellence. What You'll Do Problem-Solving & Analysis Identify challenges and implement effective solutions. Team Coordination Align team actions to maximize efficiency and performance. Time Management Balance priorities effectively while managing both individual and team schedules. Communication Maintain consistent communication with supervisors, clients, and internal teams. Writing & Documentation Strong written and verbal communication skills to document processes and report insights. Client-Centric Approach Maintain a strong focus on serving client needs with accuracy and efficiency. Leadership Take ownership of team performance and drive business objectives. Technical Proficiency Hands-on experience with Microsoft Word, Excel, EHR systems, and clearinghouse software . Qualifications 15+ years of experience in medical billing with expertise in payer-mix trends. 3+ years of management experience , preferably in outpatient facility coding. Familiarity with Electronic Health Records (EHR) systems . Proven real time experience from demographics, charges, payment posting and AR, denials roles. If you're looking for an opportunity to lead a high-performing team and make an impact in the healthcare billing industry, wed love to hear from you! Willing to work on flexible shift timings - preferably 3 PM to 12 AM Preferably Immediate joiners are required. Work Location : ACP Billing Services Pvt Ltd - NO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark : Next to ICICI Bank Madhavaram Branch. Share your CV to hr@acpbillingservices.com / only Whatsapp 9841820311
