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1 - 5 years
3 - 5 Lacs
Gurugram
Work from Office
Job Description: We are seeking a detail-oriented and proactive AR Follow-up Executive to join our dynamic revenue cycle team. The ideal candidate will be responsible for timely follow-up on outstanding claims with insurance companies to ensure maximum reimbursement. Youll work closely with billing and coding teams to resolve denials, track claims, and reduce aging accounts. Key Responsibilities: Review and analyze unpaid or denied claims. Initiate calls or work on web portals to follow up with insurance companies. Resolve claim discrepancies and ensure proper documentation. Update systems with claim statuses and next action steps. Meet daily and weekly productivity and quality targets Requirements: 1+ year of AR follow-up experience in the US healthcare domain. Strong knowledge of insurance guidelines and denial management. Excellent communication and analytical skills. Familiarity with medical billing software and tools. To apply, call Miss Shahin - 9599818161
Posted 2 months ago
2 - 6 years
3 - 6 Lacs
Gurugram
Work from Office
It's a US collection process b2b collection ,need only who have 2yrs international experience,else customer support experience can also considered only International 5days wrking Sat sun off cab Virtual interview Send cv-99539 30775 B2B,B2C,OTC,AR, voice Office cab/shuttle Health insurance Annual bonus Provident fund
Posted 2 months ago
1 - 4 years
1 - 5 Lacs
Gurugram
Work from Office
We are #hiring. Know anyone who might be interested? #Hiring for Top MNC Role: OTC collection Experience: 1 to 4 Years Location: Delhi NCR( Gurgoan ) Job Description Excellent Verbal and Written Communications skills to handle NA region customers. Accounts Receivables Management Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. Calling for payment on overdue invoices for buckets in scope Doing maintenance on the account Handling accounts / payment queries from accounts payable team Interaction with other teams - billing, originations etc. Payment application Handling disputes and resolution Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. Basic Excel based reporting and analysis on assigned inventory. Daily task list wrt regular TCS activities Good negotiation skills Orientation and ability to handle customers questions with regards to accounts Good domain or product knowledge Graduate with an exposure to B-2-B Collections environment Special • Good Follow up skills with customer for all collections activities Handle customer questions & / or objections Language skill English NA Region. Strong analytical and Excel skills, including v-lookups Interested can share your updated resume to divyalakshminavayuga@gmail.com 9600521216 with the following details: Total Experience : Relevant Experience : Current CTC : Expected CTC : Notice Period : DOB: Mail ID: PAN number(Mandatory for Registration) : Role: Other Industry Type: BPO / IT Services Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate( Any graduate )
Posted 2 months ago
1 - 4 years
3 - 4 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Hiring for Account Receivable ( Indian Accounting ) Location - Noida, Sector - 62 Shift - Dayshifts ( 5days working ) Job Description: This is a AR role for India business and the ideal candidate should have minimum 2-3 years experience in AR (Billing & Collections). Major Responsibilities includes but not limited to the one listed below: Manage Order to Cash related to billing, collections and dispute management, implement & adhere to strategy Invoicing: Create invoices for services rendered as per SLA, and timely submit invoices to clients along with other required documents Ensure no discrepancies in the contract/agreement & invoices submitted to clients Identify and timely resolve issues related to billing & collection like billing errors, late payments, AR reconciliation & any other issue highlighted by client Interaction with end customers via Calls and Emails for collecting overdue amounts Register feedback from customers and work towards quick resolution of highlighted issues Timely and effective communication with internal departments (like sales, Operations, Tax) for issue resolution Payment collections in line with agreed TAT in contract Responsible for timely and correct reporting of all collections Give the payment release requestto treasuryensuringtimelysalary payoutto the associates Customer visits as and when needed Maintain a clean AR portfolio for the given accounts Identify risk accounts and share with Management on a timely basis Identify process improvement opportunities and drive implementation Prepare suitable MIS reports showcasing trend for given portfolio Sound understanding of e-invoice, GST, TDS, and GST TDS Keeping records of invoices, deposits, and all correspondence regarding payment collection. Qualifications required: Graduate in Commerce. MBA Finance will be preferable 2-3 years of work experience in Order to Cash Very Good Written and Verbal Interpersonal skills Proficient in MS Office applications, especially in MS excel Interested candidates share your resume at pooja.thapa@manpower.co.in
Posted 2 months ago
6 - 18 years
0 - 16 Lacs
Gurugram
Work from Office
We are inviting applications for the role of SR. Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of ~50to 100 people. Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications B.Com graduation (MBA – Finance preferred) Relevant work experience in Order to Cash Preferred qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage
Posted 2 months ago
3 - 8 years
0 - 7 Lacs
Gurugram
Work from Office
We are inviting applications for the role of Assistant Manager, Order to Cash We're looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player Responsibilities In this role, you'll be responsible for all the activities related to O2C domain Validate the Purchase Order (PO) requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management, implement & adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications B.Com graduation (MBA – Finance preferred) Relevant work experience in Order to Cash Preferred qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications, especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage
Posted 2 months ago
4 - 9 years
3 - 6 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Debt Collection Executive (100% Voice process) Key Responsibilities: Reaching out to individuals with overdue accounts via phone to remind them of their outstanding debts and negotiating payment arrangements, along with performing skip tracing work as needed Team Handling experience is must Effectively communicate while providing quality customer service and actively pursue knowledge of skills and tools to be used in all services. Negotiating Payment Plans : Working with debtors to establish repayment plans that are feasible for them while ensuring the debt is paid off in a timely manner Maintaining notes on System : Keeping accurate notes of all communications and transactions with debtors, including payment agreements and any disputes resolved Resolving Discrepancies : Investigating and resolving any discrepancies in account balances to ensure accurate debt recover Adhering to Laws and Regulations : Ensuring all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) Providing Customer Service : Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Ensure that accounts become current and provide solutions to keep them current long-term. Take additional training as suggested by management. Exhibit excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you: Minimum Qualifications / Skills: Strong written and verbal communication skills. High level of confidentiality and professionalism. Proficient computer skills. Basic knowledge of MS Word & Excel. Open and receptive to feedback. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Min 4+ of experience in Voice Collection process Strong negotiation skills, Assertiveness and confident Problem solver with procedure-driven judgment to find the best solution. Mandatory Process Requirement: Working Model - 100% Work from Office 100% Voice process (B2C /B2B Collection) Work type Calling Delinquent customers. Interested candidate can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
- 1 years
1 - 1 Lacs
Chennai
Work from Office
Dear Aspirants, Warm Greetings!! We are hiring for the following details, Position: - AR Caller Fresher( Night Shift ) Requirements : Any Degree / PG Excellent communication work from Office Night Shift PF, ESI & Food available Dinner & One-way Cab available Joining: Immediate Joiner / Maximum 5 days Work from office only (Direct Walkins Only) Interview time Monday to Friday ( 5 pm to 7 Pm ) Contact person VIBHA HR ( 9043585877 ) Bring 2 updated resumes Refer( HR Name VIBHA HR) Mail Id : vibha@novigoservices.com Call / Whatsapp ( 9043585877 ) Location : Chennai , Ekkattuthangal Warm Regards, HR Recruiter VIBHA Novigo Integrated Services Pvt Ltd, Sai Sadhan,1st Floor, TS # 125, North Phase,SIDCOIndustrial Estate, Ekkattuthangal, Chennai 32 Contact details:- VIBHA vibha@novigoservices.com Call / Whatsapp ( 9043585877 )
Posted 2 months ago
2 - 4 years
3 - 5 Lacs
Mumbai
Work from Office
Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Willingness to work during regular shifts between 11:00 - 22:00 Preferred Qualifications: Associates degree or technical or equivalent preferred.
Posted 2 months ago
2 - 4 years
4 - 6 Lacs
Mumbai
Work from Office
Position Summary & Key Areas of Responsibility Incumbent reports to the department manager and is responsible for execution of credit/collections processing to ensure accurate and timely management of the credit practices within the companys accounting function. Under over-all direction of area manager, manage and assume responsibility for all aspects of credit extension and collection for a specific portfolio of customers Confer with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer. Research payment issues involving disputed deliveries, returns and credits, which have, or may result in delinquent balances. Resolve issues quickly to prevent further aging of delinquent balances. Work with manager to identify accounts, which may present a business credit risk, require credit hold, or outside collection. Record information about financial status of customer and documents status of collection efforts. Keep sales representatives aware of account status and problems. Answer incoming calls, provides invoices to customers, sorts and files correspondence. Can maintain the collection calls with multiple stakeholders (customer, sales, management etc.) Must be process oriented and should know the collection processes and scenarios Demonstrate ability to maintain portfolio in good shape and have ability to assess the risks, actions that needs to be taken. Proven track of good and stable performance (internal candidates). Ability to support manager in process related actions or analysis Skills and Qualifications needed to be successful in this role: Bachelors degree in business or related field Over two years experience as a credit/collection specialist; or any equivalent Combination of acceptable training, education, and experience Must possess effective written and verbal communications skills. Should be able to demonstrate PC proficiency in MS Word and Excel as well as learn any corporate or industry software used by the position. Especially Excel skills related to reporting (formulas, pivot tables etc.) Basic accounting skills required. Fluent in English, both written and spoken Customer oriented Strong work Ethic Regular shift timing for APAC Preferred Qualifications: Associates degree or technical or equivalent preferred.
Posted 2 months ago
8 - 13 years
6 - 10 Lacs
Gurugram, Chennai, Bengaluru
Work from Office
Key Responsibilities Lead and manage the accounts receivable team, ensuring efficient operations and high performance Develop and implement strategies to improve cash flow and reduce outstanding receivables Oversee the entire billing and collection process, including invoice generation and payment tracking Analyze accounts receivable data to identify trends and make recommendations for process improvements Collaborate with sales, customer service, and finance teams to resolve billing discrepancies and customer inquiries Ensure compliance with accounting principles, company policies, and regulatory requirements Prepare and present regular financial reports to senior management Daily Tasks Review and approve daily invoices for accuracy and completeness Monitor incoming payments and allocate them to the appropriate customer accounts Analyze aged receivables reports and initiate collection activities as needed Communicate with customers regarding outstanding balances and payment arrangements Reconcile accounts receivable sub-ledger with the general ledger Address and resolve billing disputes or discrepancies Conduct team meetings to discuss priorities, challenges, and performance metrics Essential Duties and Responsibilities Establish and maintain strong relationships with customers to facilitate timely payments and resolve issues Develop and implement credit policies and procedures to minimize financial risk Coordinate with the sales team to ensure accurate customer information and contract terms are captured in the billing system Manage the credit approval process for new and existing customers Conduct regular account reviews and credit checks to assess customer financial health Implement and maintain effective internal controls for the accounts receivable function Oversee the month-end close process for accounts receivable, ensuring accuracy and timeliness Prepare and analyse key performance indicators (KPIs) for the accounts receivable department Identify opportunities for process automation and implement technology solutions to improve efficiency Manage relationships with external collection agencies and legal counsel for severely delinquent accounts Provide training and mentorship to accounts receivable team members Collaborate with the IT department to ensure the accounts receivable software is up-to-date and functioning optimally Participate in cross-functional projects related to financial systems and process improvements Stay informed about industry trends and best practices in accounts receivable management Contribute to the development of the annual budget and financial forecasts Required Skill Set Required Software Knowledge Advanced proficiency in Microsoft Excel and other Microsoft Office applications Experience with ERP systems (e.g., SAP, Oracle, NetSuite) Familiarity with accounts receivable automation software (e.g., Billtrust, HighRadius) Knowledge of business intelligence tools (e.g., Tableau, Power BI) Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics) Understanding of payment gateway integrations and electronic payment systems Familiarity with financial reporting and analysis tools
Posted 2 months ago
4 - 8 years
5 - 9 Lacs
Gurugram
Work from Office
Min 3yr exp in b2b collections , team handling exp is must for AM role . 5 Days 2 offs Sal 6.5L - 9L Virtual Interviews Call on 7042331616 or drop cv on supreet.imaginators@gmail.com
Posted 2 months ago
4 - 8 years
5 - 9 Lacs
Gurugram
Work from Office
Min 3yr exp in Collections OTC , team handling exp is must for AM role . 5 Days 2 offs Sal 6.5L - 9L Virtual Interviews Call Shruti - 9891918226 shruti.imaginators22@gmail.com
Posted 2 months ago
2 - 5 years
2 - 5 Lacs
Mumbai
Work from Office
Manage customer billing, collections, receipts, account reconciliation, follow-ups, and ageing reports. Ensure timely invoicing, resolve disputes, support audits. Min 2 yrs AR exp, Excel & ERP (SAP/Tally) skills preferred.
Posted 2 months ago
2 - 5 years
2 - 4 Lacs
Noida
Work from Office
We are hiring for Accounts O2c Cah Application and credit control Cash Application Work on Cash Allocation Collection Month End Reports Accruals Credit Control Sap T-codes Post Payments received in Bank Reconciliation MIS Reporting Check Sales Order Required Candidate profile Bcom Graduate with 12 yrs Experience in Accounts O2C Cash Application Excellent Communication Skills Comfortable with Rotation Shift Noida Location Info.aspiringmantra@gmail.com Whats up 9318431991
Posted 2 months ago
2 - 6 years
3 - 6 Lacs
Noida
Work from Office
Reviewing list of accounts allocated & strategize accordingly Achieve daily customer contact/collection targets as per defined performance metrics Manage collections by reviewing accounts, contacting customers, and achieving performance targets Required Candidate profile BCom Graduate with Min 2 yrs experience in collections (preferably B2B collections) Working knowledge of SAP system Excellent Communication Skills info.aspiringmantra@gmail.com Call 9318431991
Posted 2 months ago
3 - 5 years
3 - 5 Lacs
Pune
Work from Office
-Overdue payments reminder over emails, calls -Negotiate payment/settlement plans -Resolve discrepancies in payments, invoices -Strategies to reduce outstanding debts, improve collection efficiency -Excellent customer service Loc: Kondhwa (Pune) Required Candidate profile -Experience in accounts receivables, payment collection, credit control -Excellent English Communication Skills [Must have] -Able to escalate unresolved issues -Prefer candidates from BPO/KPO industry
Posted 2 months ago
3 - 8 years
4 - 6 Lacs
Gurugram
Work from Office
Commerce Grads- BBA, BCom, MBA, BBA. Excellent Communication skills. Only B2B Collections salary - upto 6L Virtual Interview Loc- Gurgaon Required Candidate profile Good Communication Skills shweta - 9999309521 shwetaa.imaginators@gmail.com
Posted 2 months ago
3 - 8 years
4 - 9 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for Assistant Manager profile in b2b Collections ( Required 1 year exp in same filed ) 5 days working 2 rotational off 1 side cab Amit Gandhi 9910877518 amit.imaginators@gmail.com
Posted 2 months ago
5 - 10 years
6 - 9 Lacs
Gurugram, Delhi / NCR
Work from Office
Min 5+yrs exp in OTC collection(B2B collections) 2 yrs team handling exp required Oracle/SAP 5 days ,us shifts Virtual interview Gurgaon shweta-9999309521 shwetaa.imaginators@gmail.com
Posted 2 months ago
3 - 5 years
5 - 6 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR DELHI SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR SANJANA TO Schedule Your Interview @ 9257048576 Drop your Resume:- virtuencrjobs@gmail.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-5 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Saturday & Sunday is Fixed Off Huge Incentives & overtime above the CTC. Free transport subjected to the process Internet facility, ATM facility Excellent Growth Path Medical facility Yearly Bonus NO FEES/NO CHARGES Call HR SANJANA TO Schedule Your Interview @ 9257048576 Drop your Resume:- virtuencrjobs@gmail.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 2 months ago
5 - 10 years
6 - 9 Lacs
Gurugram, Delhi / NCR
Work from Office
Min 5+yrs exp in OTC collection(B2B collections) 2 yrs team handling exp required Oracle/SAP 5 days ,us shifts Virtual interview Gurgaon Call Garima-8383973628 Garimaimaginators@gmail.com
Posted 2 months ago
2 - 7 years
2 - 5 Lacs
Pune
Work from Office
Accounts Receivable cycle *Cash applications *Credit management *O2C billing Any ERP ***UK SHIFT****
Posted 2 months ago
- 4 years
2 - 3 Lacs
Pune
Work from Office
Roles and Responsibilities Manage Order to Cash process from order receipt to cash application, ensuring timely and accurate processing. Perform daily reconciliations of OTC transactions, identifying and resolving discrepancies. Handle chargebacks, refunds, and customer queries related to billing and payments. Collaborate with internal teams for effective communication on account status updates, payment reminders, and collections efforts. Utilize Excel skills for data analysis and reporting purposes.
Posted 2 months ago
6 - 11 years
8 - 11 Lacs
Hyderabad
Work from Office
Hi All, We are looking for someone from Accounts Receivables - Background. Experience: 6-11 Years in BPO Academics: B.Com/M.Com/MBA/ICWA/CA Candidate should have exposure to F&A Process (Preferably in Accounts Receivables ) Responsibilities : Monitor daily activities such as Customer Master, Cash Applications, Billing, Dunning etc., Period / quarterly accounting and analysis: Period P&L and Sales Reporting Identify the unallocated/unapplied cash and work with onshore teams in clearing the customer accounts KPI/SLA management Performance Management and Reporting Skills: End to end knowledge of OTC process Experience in Cash Application and knowledge of various payment methods Good knowledge of reconciliation / Accrual activities Experience in working on ERP systems (SAP) Knowledge of Collections process is preferred Ability to understand customer expectations and deliver accordingly Good working knowledge in MS office especially MS excel and Visio Good written and oral communication Logical thinking and Query resolution Experience in preparing SOPs and exposure to tools such as Visio Logical thinking and Query resolution Certified in any quality tools. Process improvements Shift Timings : 11:30PM to 8:30PM Two way Transport Work from office Note : Kindly carry updated resume, 1 Govt Id proof and 2 passport size photographs.
Posted 2 months ago
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