AR Caller / Senior AR Caller (Voice Process)

Company:

Job Overview

Key Responsibilities

• Handle AR follow-ups and claim denials through phone calls with insurance companies and clients.
• Work on CMS1500 and UB04 billing forms, ensuring proper claim submission and follow-up.
• Ensure timely resolution of outstanding claims to maximize cash flow.
• Analyze and resolve issues related to unpaid claims, denials, and payment delays.
• Meet daily and weekly targets for claims follow-up and collections.
• Maintain accurate records of calls, follow-up actions, and payment details.
• Collaborate with team leads and supervisors to escalate unresolved claims or issues.

Required Skills and Qualifications

• Experience:

  1 to 4 years of hands-on experience as an AR Caller or Senior AR Caller in a voice process.

• Billing Knowledge:

  Strong understanding of CMS1500 and UB04 billing procedures and claim forms.

• Communication Skills:

  Excellent verbal and written English communication skills.

• Analytical Skills:

  Ability to analyze denials, identify trends, and resolve complex claim issues.

• Technical Skills:

  Proficiency in healthcare BPO software and tools related to medical billing.

• Availability:

  Must be able to work night shifts from 6:00 PM to 3:00 AM.

• Work Mode:

  Work from Office (Chennai, Trichy, Bangalore).

What We Offer

• Competitive Salary: 25,000 to 40,000 per month (based on experience and interview performance).
• Career Growth: Opportunity to grow into leadership roles as you gain experience.
• Learning Opportunities: Exposure to complex claims and AR resolution strategies.

Important Notes

• Immediate joiners are preferred.
• This role is strictly for candidates with AR Calling experience (1-4 years).
• Freshers, AR Non-Voice, and candidates from other domains are NOT eligible to apply.

How to Apply

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