AR Caller , AR Executive, AR Analyst

2.5 Years of Exp in AR Caller
Graduation is a mustMin Exp 2.5 yrs is a mustHyd location only locals are allowedInterview-F2F 

Detailed Job Discription:

Perform pre-call analysis and check status by calling the payer or using IVR or web portal services

• Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
• Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, Dental documentation on client's systems, interpret explanation of benefits received etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments