The cleaned title from the provided string is Apps Support Intmd Analyst . Citi

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Apps Support Intmd Analyst role at Citi is a developing professional position where you will have the opportunity to deal with problems independently and solve complex issues with some latitude. By integrating in-depth specialty area knowledge with industry standards and practices, you will contribute to achieving the objectives of the subfunction/job family. Analytical thinking and knowledge of data analysis tools are essential as you will be required to make judgments and recommendations based on factual information. Your role will involve dealing with variable issues that could have broader business impact, requiring professional judgment and effective communication skills to interpret data and results in a systematic and communicable manner. As a part of the Apps Support Intmd Analyst responsibilities, you will provide technical and business support for users of Citi Applications. This involves utilizing your understanding of apps support procedures, fielding issues and queries from stakeholders, providing short-term resolutions, and collaborating with technology partners for long-term remediation. Acting as a liaison between users/traders, internal technology groups, and vendors, you will play a crucial role in disaster recovery testing, application releases, and post-release checkouts. Additionally, you will analyze applications for risks, vulnerabilities, and security issues, prioritizing bug fixes, and supporting tooling requirements in cooperation with Development colleagues. In this role, you will actively participate in Support Project items, covering Stability, Efficiency, and Effectiveness initiatives, while ensuring the quality of work provided by yourself and others. You will also assess risk when making business decisions, safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations. Strong communication and interpersonal skills are key to persuading and influencing stakeholders, as well as sharing information effectively with support team members and other technology teams. Qualifications: - 2-5 years of experience - Basic knowledge or interest in apps support procedures, concepts, and other technical areas - Participation in process improvements - Basic business knowledge/understanding of financial markets and products - Knowledge/experience of problem management tools - Developed communication and diplomacy skills - Good customer service, communication, and interpersonal skills - Ability to plan and organize workload - Bachelors/University degree or equivalent experience Citi is an equal opportunity and affirmative action employer, offering career opportunities to all qualified interested applicants. If you are a person with a disability and require accommodation to apply for a career opportunity, please review Accessibility at Citi.,

Posted 1 week ago

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